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B2B E-Commerce - UK - July 2016

“The prospects for the B2B e-commerce market are very strong. There is a significant disparity between the number of companies undertaking either web or EDI sales and those using these systems for purchasing - indicating significant further potential. However, not all B2B sales can be undertaken through website sales, and while many can be covered through EDI structures, there remain limitations on the appropriateness of the media”.
– Terry Leggett, Senior Analyst

This report answers the following key questions:

  • Does B2B trade lend itself to e-commerce?
  • Are major differences in industry penetration continuing?
  • What are the likely impacts of the UK’s decision to leave the EU?

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Table of contents

  1. Executive Summary

      • The market
        • Figure 1: Comparison of the B2B and B2C e-commerce market, 2011-15 and forecast 2016-20
        • Figure 2: Segmentation of the B2B e-commerce market, by avenue 2015
        • Figure 3: Segmentation of the e-commerce market, by industry 2015
        • Figure 4: Segmentation of the EDI e-commerce market, by industry 2015
        • Figure 5: Segmentation of the website e-commerce market, by industry 2015
      • Market factors
        • Figure 6: Proportion of businesses with Internet access, by size of company, 2014
        • Figure 7: Proportion of businesses with websites and e-commerce facilitated websites, by size of company, 2014
      • Companies
        • Figure 8: Development of companies making e-commerce sales, 2010-14
      • What we think
      • Key Insights

          • Does B2B trade lend itself to e-commerce?
            • Are major differences in industry penetration continuing?
              • Figure 9: Proportion of companies making sales and purchases through e-commerce, by sector, 2014
            • What are the likely impacts of the UK’s decision to leave the EU?
            • Introduction

              • Definitions
                • Methodology
                  • Abbreviations
                    • Market positioning
                      • Customer data
                        • Coverage
                          • Market targeting
                            • Economic advantage
                              • Convenience
                                • Payment simplicity
                                  • Product return
                                    • Perceived environmental compatibility
                                      • Checkout abandonment
                                        • Price competition
                                          • Lack of interactivity
                                          • UK Economy

                                            • Overview
                                              • Figure 10: UK GDP quarterly development, 2003-16
                                              • Figure 11: UK GDP in economic downturns and recoveries since 1979
                                            • Inflation
                                              • Interest rates
                                                • House prices
                                                  • Figure 12: UK House price changes, 2004-2016
                                                • Consumer spending
                                                  • Manufacturing
                                                    • Figure 13: UK manufacturing, 2013-16
                                                  • Business investment
                                                    • Figure 14: UK GFCF 2003-15
                                                  • Imports
                                                    • Exports
                                                    • Market Factors

                                                      • Internet access and usage
                                                        • Figure 15: Worldwide Internet usage, by region, 2010-16
                                                        • Figure 16: Proportion of businesses with Internet access, by size of company, 2010-14
                                                        • Figure 17: Proportion of businesses with broadband, by size of company, 2010-14
                                                        • Figure 18: Proportion of businesses by maximum contracted Internet connection speed, by size of company, 2010-14
                                                      • Strong consumer e-commerce market encourages the B2B sector
                                                        • Figure 19: Consumer use of the Internet, by activity, 2015
                                                        • Figure 20: Number of different internet-enabled devices per household, 2015
                                                      • Business web sites are almost universal, except among micro companies
                                                        • Figure 21: Proportion of businesses with a website, by size of business, 2010-14
                                                        • Figure 22: Proportion of businesses with a website using on-line ordering or reservation/booking, by size of business, 2012-14
                                                        • Figure 23: Proportion of businesses making e-commerce sales, 2010-14
                                                      • E-commerce purchasing highest among large companies
                                                        • Figure 24: Proportion of businesses making e-commerce purchases, by size of business, 2010-14
                                                    • Market Size and Trends

                                                      • Key analysis
                                                        • Market size
                                                          • Figure 25: The total UK e-commerce market, 2011-15
                                                          • Figure 26: Comparison of the B2B and B2C e-commerce market, 2011-15
                                                        • Market trends
                                                            • Figure 27: Analysis of the total UK e-commerce market, by type of sale, 2011-15
                                                            • Figure 28: Analysis of the B2B UK e-commerce market, by type of sale, 2011-15
                                                            • Figure 29: Segmentation of website sales by type of customer, and size of company, 2014
                                                            • Figure 30: Segmentation of the UK e-commerce website sales, by type of sale, 2011-15
                                                        • Market Segmentation

                                                          • Key analysis
                                                            • Market segmentation
                                                              • Manufacturing
                                                                • Figure 31: Manufacturing sales made through e-commerce, by type of sale, 2011-15
                                                                • Figure 32: Segmentation of website sales by type of customer by manufacturing companies, 2014
                                                                • Figure 33: Destination of website sales by manufacturing companies, 2014
                                                                • Figure 34: Destination of EDI sales by manufacturing companies, 2014
                                                                • Figure 35: Manufacturers making sales and purchases through e-commerce, 2010-14
                                                                • Figure 36: The role of the manufacturing sector in e-commerce sales, by type of sale, 2011-15
                                                              • Utilities
                                                                • Figure 37: Utility sales made through e-commerce, by type of sale, 2011-15
                                                                • Figure 38: Segmentation of website sales by type of customer by utility companies, 2014
                                                                • Figure 39: Utilities making purchases through e-commerce, 2010-14
                                                                • Figure 40: The role of the utilities sector in e-commerce sales, by type of sale, 2011-15
                                                              • Construction
                                                                • Figure 41: Construction sales made through e-commerce, by type of sale, 2011-15
                                                                • Figure 42: Segmentation of website sales by type of customer by construction companies, 2014
                                                                • Figure 43: Destination of website sales by construction companies, 2014
                                                                • Figure 44: Destination of EDI sales by construction companies, 2014
                                                                • Figure 45: Construction companies making sales and purchases through e-commerce, 2010-14
                                                                • Figure 46: The role of the construction sector in e-commerce sales, by type of sale, 2011-15
                                                              • Wholesaling
                                                                • Figure 47: Wholesale sales made through e-commerce, by type of sale, 2010-14
                                                                • Figure 48: Segmentation of website sales by type of customer by wholesalers, 2014
                                                                • Figure 49: Destination of website sales by wholesale companies, 2014
                                                                • Figure 50: Destination of EDI sales by wholesale companies, 2014
                                                                • Figure 51: Wholesalers making sales and purchases through e-commerce, 2010-14
                                                                • Figure 52: The role of the wholesaling sector in e-commerce sales, by type of sale, 2011-15
                                                              • Retailing
                                                                • Figure 53: Retail sales made through e-commerce, by type of sale, 2011-15
                                                                • Figure 54: Segmentation of website sales by type of customer by retailers, 2014
                                                                • Figure 55: Destination of website sales by retail companies, 2014
                                                                • Figure 56: Destination of EDI sales by retail companies, 2014
                                                                • Figure 57: Retailers making sales and purchases through e-commerce, 2010-14
                                                                • Figure 58: The role of the retailing sector in e-commerce sales, by type of sale, 2011-15
                                                              • Transport
                                                                • Figure 59: Transport sales made through e-commerce, by type of sale, 2011-15
                                                                • Figure 60: Segmentation of website sales by type of customer by transport companies, 2014
                                                                • Figure 61: Transport companies making purchases through e-commerce, 2010-14
                                                                • Figure 62: The role of the transport sector in e-commerce sales, by type of sale, 2011-15
                                                              • Accommodation and food
                                                                • Figure 63: Accommodation and food sales made through e-commerce, by type of sale, 2011-15
                                                                • Figure 64: Segmentation of website sales by type of customer by accommodation and food companies, 2014
                                                                • Figure 65: Destination of website sales by accommodation and food companies, 2014
                                                                • Figure 66: Destination of EDI sales by accommodation and food companies, 2014
                                                                • Figure 67: Accommodation and food suppliers making sales and purchases through e-commerce, 2010-14
                                                                • Figure 68: The role of the accommodation and food sector in e-commerce sales, by type of sale, 2011-15
                                                              • Information and communication
                                                                • Figure 69: Information and communication sales made through e-commerce, by type of sale, 2011-15
                                                                • Figure 70: Segmentation of website sales by type of customer by information and communication companies, 2014
                                                                • Figure 71: Destination of website sales by information and communication companies, 2014
                                                                • Figure 72: Destination of EDI sales by information and communication companies, 2014
                                                                • Figure 73: Information and communication companies making purchases through e-commerce, 2010-14
                                                                • Figure 74: The role of the information and communication sector in e-commerce sales, by type of sale, 2011-15
                                                              • Other services
                                                                • Figure 75: Other services sales made through e-commerce, by type of sale, 2011-15
                                                                • Figure 76: Segmentation of website sales by type of customer of other service companies, 2014
                                                                • Figure 77: Destination of website sales by other service companies, 2014
                                                                • Figure 78: Destination of EDI sales by other service companies, 2014
                                                                • Figure 79: Other service suppliers making sales and purchases through e-commerce, 2010-14
                                                                • Figure 80: The role of the other services sector in e-commerce sales, by type of sale, 2011-15
                                                            • Industry Structure

                                                              • Key analysis
                                                                • Industry development
                                                                    • Figure 81: Development of the dedicated retail sales via mail order or Internet industry, 2011-15
                                                                    • Figure 82: Development of companies making e-commerce sales, 2010-14
                                                                  • Structure by turnover
                                                                    • Figure 83: Analysis of the dedicated retail sales via mail order or Internet industry, 2014-15
                                                                  • Structure by employment
                                                                    • Figure 84: Analysis of the employment structure of the dedicated retail sales via mail order or Internet industry, 2014-15
                                                                    • Figure 85: E-commerce sales, by size of company, 2011-14
                                                                  • Company profiles
                                                                  • Alibaba Group Holding

                                                                        • Figure 86: Financial analysis of Alibaba Group Holdings, 2012-16
                                                                        • Figure 87: Turnover analysis of Alibaba Group Holdings, 2016
                                                                      • Company strategy
                                                                      • Allparts Automotive/CES (UK)

                                                                            • Figure 88: Financial analysis of Allparts Automotive, 2010-14
                                                                          • Company strategy
                                                                          • Amazon

                                                                                • Figure 89: Turnover analysis of Amazon, 2011-15
                                                                                • Figure 90: UK net sales analysis of Amazon compared with Germany and Japan, 2011-15
                                                                              • Company strategy
                                                                              • Dabs.com/BT

                                                                                  • Figure 91: Financial analysis of Dabs.com, 2011-15
                                                                                • Company strategy
                                                                                • Dell Corporation

                                                                                      • Figure 92: Financial analysis of Dell, 2011-15
                                                                                    • Company strategy
                                                                                    • Ebuyer (UK)

                                                                                          • Figure 93: Financial analysis of Ebuyer (UK), 2011-15
                                                                                        • Company strategy
                                                                                        • Electrocomponents

                                                                                              • Figure 94: Financial analysis of Electrocomponents, 2012-16
                                                                                              • Figure 95: Geographical analysis of Electrocomponents Turnover, 2016
                                                                                            • Company strategy
                                                                                            • Orbital Fasteners Holdings

                                                                                                  • Figure 96: Financial analysis of Orbital Fasteners Holdings, 2011-14
                                                                                                • Company strategy
                                                                                                • Staples

                                                                                                    • Company strategy
                                                                                                    • Screwfix Direct

                                                                                                          • Figure 97: Financial analysis of Screwfix Direct, 2011-15
                                                                                                        • Company strategy
                                                                                                        • UK Office Direct

                                                                                                              • Figure 98: Financial Analysis of UK Office Direct (UK), 2010-14
                                                                                                            • Company strategy
                                                                                                            • Forecast

                                                                                                              • Key analysis
                                                                                                                • The market
                                                                                                                  • Figure 99: The forecast total UK e-commerce market, 2016-20
                                                                                                                  • Figure 100: Forecast comparison of the B2B and B2C e-commerce market, 2016-20
                                                                                                                  • Figure 101: Forecast comparison of website and EDI sales in the B2B e-commerce market, 2016-20

                                                                                                              Companies Covered

                                                                                                              To learn more about the companies covered in this report please contact us.

                                                                                                              B2B E-Commerce - UK - July 2016

                                                                                                              £995.00 (Excl.Tax)