Sorry for interrupting, this website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Learn more
Accept & Close

Business Traveller - UK - July 2015

"Travel management companies will need to adapt to the fact that business travellers are increasingly taking control of their trips, arranging and booking themselves on many of the wide array of smartphone apps available. In addition, companies are sending more of their employees on business trips. However, they are travelling less frequently."
- Fergal McGivney, Travel and Technology Analyst

This report discusses the following key issues:

  • Business travellers seek leisure activities and fitness solutions while on the road
  • The business traveller wants to be even more connected

What you get

What's included

Why buy from us?

Succeed

Our reports will provide you with market data, consumer research and competitive intelligence to succeed in your market.

Instant Access

Buy now and you'll have instant access to the information you need to make the right decisions.

Opportunities

Find out what's next in the markets that matter to you: where opportunities lie and what challenges you will face.

Trusted

A business Superbrand, Mintel is a source you can trust. We have been defining and refining the Market Intelligence mix since 1972.

Table of contents

  1. Overview

    • What you need to know
      • Scope of the report
      • Executive Summary

        • The business travel market
          • Figure 1: Total business travel market by volume, 2010-20
          • Figure 2: Total business travel market, by value, 2010-20
        • The Millennial business traveller
          • Figure 3: Age of the business traveller, May 2015
        • Business trips taken; frequency on the rise
          • Figure 4: Business trips taken, April 2013 to May 2015
        • Modes of transport
          • Figure 5: Modes of business transport, April 2013 to May 2015
        • More business travellers are booking trips themselves
          • Figure 6: How business trips are booked, May 2015
        • Issues on business trips
          • Figure 7: Frequent issues on business trips, May 2015
        • Most useful technologies on business trips
          • Figure 8: Most useful technologies on business trips, May 2015
        • Business travellers are leisure seekers
          • Figure 9: Attitudes towards business travel, May 2015
      • Issues and Insights

        • Business travellers seek leisure activities and fitness solutions while on the road
          • The issues
            • The insights
              • The business traveller wants to be even more connected
                • The issues
                  • The insights
                  • The Market – What You Need to Know

                    • Market performance; slight increase expected after a poor 2014
                      • Rail fares to fall?
                        • Hong Kong trips on the rise but trips to mainland China fall
                          • London City Airport due for an upgrade
                            • Airbnb saves money
                              • France remains the top UK travel destination
                              • Market Size and Forecast

                                  • Figure 10: Volume and value of business trips taken by UK residents, 2009-15
                                  • Figure 11: Volume of business trips taken by UK residents, overseas versus domestic, 2009-14
                                  • Figure 12: Value of business trips taken by UK residents, overseas versus domestic, 2009-15
                                  • Figure 13: Total business travel market by volume, 2010-20
                                  • Figure 14: Total business travel market, by value, 2010-20
                              • Segment Performance

                                  • Figure 15: Volume of overseas business trip taken by UK residents, by transport method, 2010-14
                                  • Figure 16: Top 10 overseas business travel destinations, by volume of trips taken, 2013 and 2014
                                  • Figure 17: Best- and worst-performing overseas business travel destinations, by volume change, 2013 and 2014
                                  • Figure 18: Volume of domestic business in England trips taken by UK residents, by region visited, 2008-14
                              • Market Drivers

                                  • The UK’s political landscape changes
                                    • Lufthansa’s fee on GDS bookers
                                      • The strong Pound: Good for consumers, bad for business travel?
                                        • Figure 19: Pound versus the euro, July 2012 to July 2015
                                      • China’s slowing growth
                                        • GDP slows but a pick-up is expected
                                          • Domestic rail travel fares rise
                                            • Jet fuel price drops
                                              • Figure 20: Europe Brent spot price free on board (dollars per barrel), June 2010 to June 2015
                                            • Upgrade on the cards for London City Airport
                                            • Company Profiles

                                              • Carlson Wagonlit Travel
                                                • Company overview
                                                  • Recent updates
                                                    • Hogg Robinson Group
                                                      • Company overview
                                                        • Recent updates
                                                          • American Express Global Business Travel
                                                            • Company overview
                                                              • Recent developments
                                                                • BCD Travel
                                                                  • Company overview
                                                                    • Recent developments
                                                                      • Capita Travel and Events
                                                                        • Company overview
                                                                          • Recent developments
                                                                            • Who’s innovating
                                                                              • Day rooms for business travellers
                                                                                • The sharing economy in business travel
                                                                                  • Streamlining the booking process for small businesses
                                                                                    • Personal luggage service could prove popular
                                                                                    • The Consumer – What You Need to Know

                                                                                      • More employees travelling but trip frequency drops
                                                                                        • Business travel profiles; well-off millennials dominate
                                                                                          • Modes of business transport
                                                                                            • Under-45s taking more control of their trips
                                                                                              • Lack of charging points frustrates travellers
                                                                                                • Wi-Fi and wireless charging most wanted technology
                                                                                                  • Smartphone payments not so appealing
                                                                                                    • The business traveller seeks leisure time
                                                                                                      • Employees are open to paid travel apps
                                                                                                        • Business travellers divided on budget travel
                                                                                                        • Profile of the Business Traveller

                                                                                                            • Figure 21: Employment status of the business traveller, May 2015
                                                                                                          • Gender gap narrowing but business travel still dominated by men
                                                                                                            • Figure 22: Gender of business travellers, May 2015
                                                                                                          • The Millennial business traveller
                                                                                                            • Figure 23: Age of the business traveller, May 2015
                                                                                                          • Opportunities for data collection
                                                                                                            • The Transumer
                                                                                                              • Regional profile of the business traveller
                                                                                                                • Figure 24: Profile of the business traveller, by region, May 2015
                                                                                                              • Business traveller household income
                                                                                                                • Figure 25: Gross annual household income of the business traveller, May 2015
                                                                                                            • Business Trips Taken

                                                                                                                • Figure 26: Business trips taken, April 2013 to May 2015
                                                                                                                • Figure 27: Repertoire of business trips taken in the past year, May 2015
                                                                                                              • Number of employees going on overseas trips grows
                                                                                                                • Figure 28: Types of business trips taken, April 2013 to May 2015
                                                                                                            • Modes of Business Transport

                                                                                                              • Domestic and outbound transport
                                                                                                                • Figure 29: Modes of business transport, April 2013 to May 2015
                                                                                                              • Domestic business travel; fall in business class services
                                                                                                                • Figure 30: Domestic business travel, April 2013 to May 2015
                                                                                                              • Eurostar numbers down but should improve
                                                                                                                • Figure 31: Overseas business travel, April 2013 to May 2015
                                                                                                            • Booking Process and Budget Restrictions

                                                                                                                • Figure 32: How business trips are booked, May 2015
                                                                                                              • Budget restrictions
                                                                                                                • Figure 33: Budget restrictions, May 2015
                                                                                                            • Issues on Business Trips

                                                                                                                • Figure 34: Frequent issues on business trips, May 2015
                                                                                                              • Lack of fitness activity a bugbear for business travellers
                                                                                                                • Over a third find the language barrier a problem
                                                                                                                  • Figure 35: Google Translate incorporation of World Lens in January 2015 allows business travellers to quickly translate text
                                                                                                                • Mapping software
                                                                                                                • Most Useful Technologies on Business Trips

                                                                                                                    • Figure 36: Most useful technologies on business trips, May 2015
                                                                                                                  • A more connected business traveller
                                                                                                                    • The connected business traveller and beacon technology
                                                                                                                      • Consumers will need time to adapt to contactless smartphone payments
                                                                                                                      • Business Travel Attitudes

                                                                                                                          • Figure 37: Attitudes towards business travel, May 2015
                                                                                                                        • Business travellers want extended stays
                                                                                                                          • Client entertainment prominent
                                                                                                                            • Figure 38: Other attitudes towards business travel, May 2015
                                                                                                                          • The importance of travel apps
                                                                                                                            • Growth opportunities for co-working spaces
                                                                                                                              • Can budget airless provide the desired levels of service?
                                                                                                                                • Does the cost of budget airlines outweigh service reduction?
                                                                                                                                  • Peer-to-peer accommodation
                                                                                                                                    • Figure 39: Further attitudes towards business travel, May 2015
                                                                                                                                  • Fitness for the business traveller
                                                                                                                                  • Appendix

                                                                                                                                      • Abbreviations
                                                                                                                                        • Definitions
                                                                                                                                          • Market forecast methodology

                                                                                                                                          Companies Covered

                                                                                                                                          • BCD Travel
                                                                                                                                          • Capita Business Travel
                                                                                                                                          • Expotel
                                                                                                                                          • Lonsdale

                                                                                                                                          Business Traveller - UK - July 2015

                                                                                                                                          £1,995.00 (Excl.Tax)