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Clothing Retailing - Europe - October 2011

This report looks at clothing retailing in Europe. As in previous years, the focus of the European clothing report is the clothing specialists, because these are the dominant players in the sector. Nevertheless, for each country in this report we provide total consumer spending data for clothing – which includes expenditure through all channels. And we include Mintel’s Channels of Distribution estimates for each European country (Poland excepted), which indicates how this spending is distributed by type of retailer.

Some factors explored in the report include:
  • Market size and performance
  • Specialists’ retail sales performance
  • Specialists’ sales forecasts
  • Channels of distribution
  • The European competitive landscape
  • Outlook for clothing retailing

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Table of contents

  1. Executive Summary

    • Market size and performance
      • Specialists’ retail sales performance
        • Specialists’ sales forecasts
          • Channels of distribution
            • The European competitive landscape
              • Outlook for clothing retailing
              • Report Scope

                  • UK report: new for 2011
                    • Technical notes
                      • Definitions
                        • Non specialists and non-store retailers
                          • Market sizes
                            • Financial definitions
                              • Currencies
                                • Country codes
                                  • Figure 1: Country codes
                                • VAT
                                  • Figure 2: Europe: Standard VAT rates, 2010/11
                                • Other abbreviations
                                • European Summary and Outlook

                                  • European market size
                                    • Spending on clothing
                                      • Figure 3: Europe: Households’ consumption expenditure of clothing, by country (current prices), 2006-10
                                    • Recovery for most
                                      • Figure 4: Europe: % change in consumer spending on clothing in local currency (current prices), 2009-10
                                    • Affluence and attitudes drive spend per capita
                                      • Figure 5: Europe: Consumer spending on clothing per capita, 2010
                                    • Channels of distribution
                                      • Figure 6: Europe: Estimated share of consumer spending on clothing by channel, 2010
                                    • Clothing specialists
                                      • Sector bounces back
                                          • Figure 7: Europe: Clothing specialists’ retail sales, by country, 2008-11 (e)
                                          • Figure 8: Europe: % change in clothing specialists’ retail sales in local currency, 2008-09 and 2009-10
                                        • Outlook
                                          • Sector sales forecasts
                                            • Figure 9: Europe: Clothing specialists’ retail sales forecasts: Compound annual growth rate, 2011-16
                                            • Figure 10: Europe: Clothing specialists’ retail sales forecasts, 2011 and 2016
                                          • Retail competitor analysis
                                            • Leading retailers
                                              • Figure 11: Europe: Leading 20 clothing specialists, 2010
                                            • European market shares
                                              • Figure 12: Europe: Leading clothing specialists’ market shares, 2010/11
                                            • Where next?
                                              • Euro-crisis reverberations
                                                • Tougher time for the mid-market
                                                  • Grocers poised to boost share
                                                    • Figure 13: Carrefour Planet in Milan, fashion section
                                                  • Online retailing remains patchy
                                                    • Figure 14: Europe: % of individuals who have made online purchases, 2010
                                                • Austria

                                                    • Clothing market
                                                      • Figure 15: Consumer spending on clothing, 2006-09
                                                    • Clothing specialists’ sales and forecasts
                                                      • Figure 16: Austria: Clothing specialists’ retail sales, 2006-10
                                                      • Figure 17: Austria: Clothing specialists’ retail sales forecasts, 2011-16
                                                    • Channels of distribution
                                                      • Figure 18: Austria: Estimated clothing channels of distribution, 2011
                                                    • Leading specialists
                                                      • Figure 19: Austria: Leading clothing retailers and market shares, 2010/11
                                                  • Belgium

                                                      • Clothing market
                                                        • Figure 20: Belgium: Consumer spending on clothing, 2006-10
                                                      • Clothing specialists’ sales and forecasts
                                                        • Figure 21: Belgium: Clothing, footwear and textiles specialists’ sales, 2006-10
                                                        • Figure 22: Belgium: Clothing specialists sales forecast, 2011-16
                                                      • Channels of distribution
                                                          • Figure 23: Belgium: Estimated clothing channels of distribution, 2010
                                                        • Leading specialists
                                                            • Figure 24: Belgium: Leading clothing retailers and market shares, 2010
                                                        • Czech Republic

                                                            • Clothing market
                                                                • Figure 25: Consumer spending on clothing and footwear, 2006-10
                                                              • Clothing and footwear specialists’ sales and forecasts
                                                                • Figure 26: Czech Republic: Clothing specialists’ sales, 2006-11
                                                                • Figure 27: Czech Republic: Clothing specialists’ sales forecast, 2011-16
                                                              • Channels of distribution
                                                                  • Figure 28: Czech Republic: Estimated clothing and footwear channels of distribution, 2010
                                                                • Leading specialists
                                                                  • Figure 29: Czech Republic: Leading clothing retailers and market shares, 2010/11
                                                              • Denmark

                                                                  • Clothing market
                                                                      • Figure 30: Consumer spending on clothing, 2006-10
                                                                    • Clothing specialists’ sales and forecasts
                                                                      • Figure 31: Denmark: Clothing specialists’ sales, 2006-10
                                                                      • Figure 32: Denmark: Clothing specialists’ sales forecast, 2011-16
                                                                    • Channels of distribution
                                                                        • Figure 33: Denmark: Estimated clothing channels of distribution, 2010
                                                                      • Leading specialists
                                                                          • Figure 34: Denmark: Leading clothing retailers and market shares, 2010
                                                                      • Finland

                                                                          • Clothing market
                                                                            • Figure 35: Finland: Consumer spending on clothing, 2006-10
                                                                          • Clothing specialists’ sales and forecasts
                                                                            • Figure 36: Finland: Clothing specialists’ sales, 2006-10
                                                                            • Figure 37: Finland: Clothing specialists’ sales forecast, 2011-16
                                                                          • Channels of distribution
                                                                              • Figure 38: Finland: Estimated clothing channels of distribution, 2010
                                                                            • Leading specialists
                                                                                • Figure 39: Finland: Leading clothing retailers and market shares, 2010 /11
                                                                            • France

                                                                              • Market in brief
                                                                                • Broader market environment
                                                                                  • Population
                                                                                    • Implications for clothing retailers
                                                                                      • Economy
                                                                                        • Implications for clothing retailers
                                                                                          • Consumer attitudes
                                                                                            • Figure 40: France: Attitudes to buying clothes, 2010
                                                                                            • Figure 41: French shopping attitudes: Socio economic profile of respondents for selected statements, 2010
                                                                                            • Figure 42: Agreement with selected lifestyle statements, France, 2006-10
                                                                                          • Competitive context
                                                                                            • Key points
                                                                                              • Clothing underperforms
                                                                                                • Figure 43: France: Consumer spending on clothing and selected other goods in current prices, 2006-10
                                                                                              • Minor inflationary impact
                                                                                                • Figure 44: France: Year-on-year inflation on clothing, footwear and all categories, 2006-11
                                                                                              • Volume sales reflect clothing struggles
                                                                                                • Figure 45: France: Consumer spending on clothing and selected other goods in constant (2005) prices, 2006-10
                                                                                              • Channels of distribution
                                                                                                • Food retailers
                                                                                                  • Mixed goods/department stores
                                                                                                    • Home shopping
                                                                                                        • Figure 46: France: Online purchase statistics, 2006-10
                                                                                                      • Other
                                                                                                        • Figure 47: France: Estimated channels of distribution, 2010
                                                                                                      • Sector size and forecast
                                                                                                        • Key points
                                                                                                          • Economic outlook
                                                                                                            • Retail sales
                                                                                                              • Figure 48: France: Clothing specialists’ sales, 2006-11
                                                                                                              • Figure 49: France: Clothing specialists’ sales, 2011-16
                                                                                                            • Specialists’ sales and consumer spending
                                                                                                              • Figure 50: France: Clothing specialists’ sales relative to spending on clothing, 2006-10
                                                                                                            • Enterprise data
                                                                                                              • Figure 51: France: Clothing specialists, enterprise data, 2008
                                                                                                            • Retail competitor analysis
                                                                                                              • Fragmented sector
                                                                                                                • Vivarte continues to lead
                                                                                                                  • Cautious consumer seeks good value
                                                                                                                    • Mixed results in young fashion
                                                                                                                      • Mulliez family operations
                                                                                                                        • Embracing the internet
                                                                                                                          • Figure 52: France: Leading clothing retailers, 2010/11
                                                                                                                        • Market shares
                                                                                                                          • Figure 53: France: Clothing specialists’ market shares, 2010
                                                                                                                        • Internet usage
                                                                                                                            • Figure 54: France: Clothing website visitors, July 2011
                                                                                                                        • Germany

                                                                                                                          • Market in brief
                                                                                                                            • Broader market environment
                                                                                                                              • Population
                                                                                                                                • Implications for clothing retailers
                                                                                                                                  • The economy
                                                                                                                                    • Implications for clothing retailers
                                                                                                                                      • Consumers
                                                                                                                                        • Implications for clothing retailers
                                                                                                                                          • Consumer attitudes
                                                                                                                                              • Figure 55: Germany: Agreement with selected lifestyle statements, 2006-10
                                                                                                                                            • Who thinks what: the generational difference
                                                                                                                                              • Figure 56: Germany: Agreement with selected lifestyle statements, by age, 2010
                                                                                                                                              • Figure 57: Germany: Agreement with selected lifestyle statements, by age, 2010
                                                                                                                                            • Competitive context
                                                                                                                                              • Key points
                                                                                                                                                • Consumer spending on clothing
                                                                                                                                                  • Figure 58: Germany: Consumer spending on clothing and selected other goods, 2006-10
                                                                                                                                                  • Figure 59: Spending on clothing as % of total households’ consumption expenditure in Germany, France, Italy and the UK, 2006-10
                                                                                                                                                • Consumer prices inflation
                                                                                                                                                  • Channels of distribution
                                                                                                                                                    • Department stores/mixed goods retailers
                                                                                                                                                      • Food retailers
                                                                                                                                                        • Other
                                                                                                                                                          • Figure 60: Germany: Estimated channels of distribution, 2011
                                                                                                                                                          • Figure 61: Germany: Online shopping penetration, 2006-10
                                                                                                                                                        • Sector size and forecast
                                                                                                                                                          • Key points
                                                                                                                                                            • The economy
                                                                                                                                                              • Retail sales
                                                                                                                                                                • Figure 62: Germany: Clothing specialists’ retail sales, 2006-11
                                                                                                                                                                • Figure 63: Germany: Clothing specialists’ retail sales forecasts, 2011-16
                                                                                                                                                              • Specialists’ sales and consumer spending
                                                                                                                                                                • Figure 64: Clothing specialists’ retail sales (incl. VAT) relative to consumer spending on clothing, 2006-10
                                                                                                                                                              • Outlet and enterprise data
                                                                                                                                                                • Figure 65: Germany: Retail enterprises and outlets, 2006-09
                                                                                                                                                              • Retail competitor analysis
                                                                                                                                                                • Key points
                                                                                                                                                                  • A fragmenting market driven by the young
                                                                                                                                                                    • The middle market
                                                                                                                                                                      • The discounters
                                                                                                                                                                        • Young fashion
                                                                                                                                                                            • Figure 66: Germany: Leading clothing specialists, 2010/11
                                                                                                                                                                          • Market shares
                                                                                                                                                                            • Figure 67: Germany: Clothing specialists’ market shares, 2010/11
                                                                                                                                                                          • Internet usage
                                                                                                                                                                              • Figure 68: Germany: Clothing website visitors, July 2011
                                                                                                                                                                          • Greece

                                                                                                                                                                              • Clothing market
                                                                                                                                                                                • Figure 69: Greece: Households’ consumption expenditure on clothing, 2006-09
                                                                                                                                                                              • Clothing specialists’ sales and forecasts
                                                                                                                                                                                  • Figure 70: Greece: Estimated clothing & footwear specialists’ retail sales, 2006-10
                                                                                                                                                                                  • Figure 71: Greece: Clothing & footwear specialists’ retail sales forecasts, 2011-16
                                                                                                                                                                                • Channels of distribution
                                                                                                                                                                                  • Figure 72: Greece: Estimated clothing channels of distribution, 2011
                                                                                                                                                                                • Leading specialists
                                                                                                                                                                                  • Figure 73: Greece: Identified leading clothing retailers and market shares, 2010/11
                                                                                                                                                                              • Hungary

                                                                                                                                                                                  • Clothing market
                                                                                                                                                                                      • Figure 74: Hungary: Consumer spending on clothing and footwear, 2006-10
                                                                                                                                                                                    • Clothing specialists’ sales and forecasts
                                                                                                                                                                                      • Figure 75: Hungary: Clothing/clothing and footwear specialists’ sales, 2006-11
                                                                                                                                                                                      • Figure 76: Hungary: Clothing and footwear specialists’ sales forecast, 2011-16
                                                                                                                                                                                    • Channels of distribution
                                                                                                                                                                                      • Figure 77: Hungary: Estimated clothing and footwear channels of distribution, 2010
                                                                                                                                                                                    • Leading specialists
                                                                                                                                                                                      • Figure 78: Hungary: Leading clothing specialists and market shares, 2010-11
                                                                                                                                                                                  • Italy

                                                                                                                                                                                    • Market in brief
                                                                                                                                                                                      • Broader market environment
                                                                                                                                                                                        • Long-standing economic problems
                                                                                                                                                                                          • Austerity
                                                                                                                                                                                            • Bond markets
                                                                                                                                                                                              • The consumer
                                                                                                                                                                                                • Figure 79: Selected labour market indicators, Q1 2009-Q2 2011
                                                                                                                                                                                              • Demographics
                                                                                                                                                                                                • Implications for clothing retailers
                                                                                                                                                                                                  • Competitive context
                                                                                                                                                                                                    • Key points
                                                                                                                                                                                                      • Consumer spending on clothing
                                                                                                                                                                                                        • Figure 80: Italy: Consumer spending on clothing and selected other goods, 2006-10
                                                                                                                                                                                                        • Figure 81: Spending on clothing as % of total households’ consumption expenditure in Italy, Germany, France and the UK, 2006-10
                                                                                                                                                                                                      • Consumer prices inflation
                                                                                                                                                                                                        • Figure 82: Italy: Consumer prices inflation, Jan 2006-Sep 2011
                                                                                                                                                                                                      • Channels of distribution
                                                                                                                                                                                                        • Department stores
                                                                                                                                                                                                          • Grocers
                                                                                                                                                                                                            • Sports goods specialists
                                                                                                                                                                                                              • Mail order
                                                                                                                                                                                                                • Figure 83: Italy: Online shopping penetration, 2006-10
                                                                                                                                                                                                              • Other
                                                                                                                                                                                                                • Figure 84: Italy: Estimated channels of distribution, 2011
                                                                                                                                                                                                              • Sector size and forecast
                                                                                                                                                                                                                • Key findings
                                                                                                                                                                                                                  • Consumer context
                                                                                                                                                                                                                    • Retail sales
                                                                                                                                                                                                                      • Figure 85: Italy: Clothing & footwear specialists’ retail sales, 2006-11
                                                                                                                                                                                                                      • Figure 86: Italy: Clothing & footwear specialists’ retail sales forecasts, 2011-16
                                                                                                                                                                                                                    • Specialists’ sales and consumer spending
                                                                                                                                                                                                                      • Figure 87: Italy: Clothing & footwear specialists’ sales (incl. VAT) relative to consumer spending on clothing & footwear, 2006-10
                                                                                                                                                                                                                    • Enterprise data
                                                                                                                                                                                                                      • Figure 88: Italy: Clothing retailers, enterprise numbers, 2006-08
                                                                                                                                                                                                                    • Retail competitor analysis
                                                                                                                                                                                                                      • Key points
                                                                                                                                                                                                                        • Structure of the sector
                                                                                                                                                                                                                          • Domestic operators
                                                                                                                                                                                                                            • International operators
                                                                                                                                                                                                                                • Figure 89: Italy: Identified leading clothing specialists, 2010/11
                                                                                                                                                                                                                              • Market shares
                                                                                                                                                                                                                                • Figure 90: Italy: Clothing specialists’ market shares, 2010/11
                                                                                                                                                                                                                              • Internet usage
                                                                                                                                                                                                                                • Figure 91: Italy: Clothing website visitors, July 2011
                                                                                                                                                                                                                            • The Netherlands

                                                                                                                                                                                                                                • Clothing market
                                                                                                                                                                                                                                  • Figure 92: Netherlands: Consumer spending on clothing and textiles, 2006-10
                                                                                                                                                                                                                                • Clothing specialists’ sales and forecasts
                                                                                                                                                                                                                                  • Figure 93: Netherlands: Clothing specialists’ retail sales, 2006-10
                                                                                                                                                                                                                                  • Figure 94: Netherlands: Clothing specialists’ retail sales forecasts, 2011-16
                                                                                                                                                                                                                                • Channels of distribution
                                                                                                                                                                                                                                  • Figure 95: Netherlands: Estimated clothing channels of distribution, 2011
                                                                                                                                                                                                                                • Leading specialists
                                                                                                                                                                                                                                  • Figure 96: Netherlands: Leading clothing retailers and market shares, 2010/11
                                                                                                                                                                                                                              • Norway

                                                                                                                                                                                                                                  • Clothing market
                                                                                                                                                                                                                                    • Figure 97: Norway: Consumer spending on clothing and footwear, 2006-10
                                                                                                                                                                                                                                  • Clothing specialists’ sales and forecasts
                                                                                                                                                                                                                                    • Figure 98: Norway: Clothing specialists’ sales, 2006-10
                                                                                                                                                                                                                                    • Figure 99: Norway: Clothing specialists’ sales forecast, 2011-16
                                                                                                                                                                                                                                  • Channels of distribution
                                                                                                                                                                                                                                      • Figure 100: Norway: Estimated clothing channels of distribution, 2010
                                                                                                                                                                                                                                    • Leading specialists
                                                                                                                                                                                                                                        • Figure 101: Norway: Leading clothing retailers and market shares, 2010/11
                                                                                                                                                                                                                                    • Poland

                                                                                                                                                                                                                                        • Clothing market
                                                                                                                                                                                                                                          • Figure 102: Poland: Consumer spending on clothing and footwear, 2006-10
                                                                                                                                                                                                                                        • Clothing specialists’ sales and forecasts
                                                                                                                                                                                                                                            • Figure 103: Poland: Non-food retailers’ sales, 2006-10
                                                                                                                                                                                                                                            • Figure 104: Poland: Non-food retail sales forecast, 2011-16
                                                                                                                                                                                                                                          • Channels of distribution
                                                                                                                                                                                                                                            • Leading specialists
                                                                                                                                                                                                                                                • Figure 105: Poland: Leading clothing retailers and market shares, 2010/11
                                                                                                                                                                                                                                            • Portugal

                                                                                                                                                                                                                                                • Clothing market
                                                                                                                                                                                                                                                    • Figure 106: Portugal: Consumer spending on clothing, 2006-10
                                                                                                                                                                                                                                                  • Clothing specialists’ sales and forecasts
                                                                                                                                                                                                                                                    • Figure 107: Portugal: Clothing specialists’ sales, 2006-10
                                                                                                                                                                                                                                                    • Figure 108: Portugal: Clothing specialists’ sales forecast, 2011-16
                                                                                                                                                                                                                                                  • Channels of distribution
                                                                                                                                                                                                                                                      • Figure 109: Portugal: Estimated clothing channels of distribution, 2010
                                                                                                                                                                                                                                                    • Leading specialists
                                                                                                                                                                                                                                                        • Figure 110: Portugal: Leading clothing retailers and market shares, 2010/11
                                                                                                                                                                                                                                                    • Republic of Ireland

                                                                                                                                                                                                                                                        • Clothing market
                                                                                                                                                                                                                                                          • Figure 111: Consumer spending on clothing, footwear and textiles, 2006-10
                                                                                                                                                                                                                                                        • Clothing specialists’ sales and forecasts
                                                                                                                                                                                                                                                          • Figure 112: Republic of Ireland: Clothing/clothing and footwear specialists sales, 2006-10
                                                                                                                                                                                                                                                          • Figure 113: Republic of Ireland: Clothing specialists’ sales forecasts, 2011-16
                                                                                                                                                                                                                                                        • Channels of distribution
                                                                                                                                                                                                                                                          • Figure 114: Republic of Ireland: Estimated clothing channels of distribution, 2011
                                                                                                                                                                                                                                                        • Leading specialists
                                                                                                                                                                                                                                                            • Figure 115: Republic of Ireland: Leading clothing specialists and market shares, 2010/11
                                                                                                                                                                                                                                                        • Spain

                                                                                                                                                                                                                                                          • Executive summary
                                                                                                                                                                                                                                                            • Broader market environment
                                                                                                                                                                                                                                                              • The economy
                                                                                                                                                                                                                                                                • Implications for clothing retailers
                                                                                                                                                                                                                                                                  • Population
                                                                                                                                                                                                                                                                    • Implications for clothing retailers
                                                                                                                                                                                                                                                                      • Consumer attitudes
                                                                                                                                                                                                                                                                        • Key points
                                                                                                                                                                                                                                                                            • Figure 116: Spain: Attitudes to buying clothes, 2010
                                                                                                                                                                                                                                                                            • Figure 117: Spain: shopping attitudes: Socio-economic profile of respondents, 2010
                                                                                                                                                                                                                                                                            • Figure 118: Agreement with selected lifestyle statements, Spain, 2005-10
                                                                                                                                                                                                                                                                          • Competitive context
                                                                                                                                                                                                                                                                            • Key points
                                                                                                                                                                                                                                                                              • Spending
                                                                                                                                                                                                                                                                                • Figure 119: Spain: Consumer spending on clothing and selected other goods, 2005-10
                                                                                                                                                                                                                                                                              • Inflation
                                                                                                                                                                                                                                                                                • Figure 120: Spain: Selected inflation rates, 2006-11
                                                                                                                                                                                                                                                                              • Channels of distribution
                                                                                                                                                                                                                                                                                • Key points
                                                                                                                                                                                                                                                                                  • Non-specialists
                                                                                                                                                                                                                                                                                      • Figure 121: Spain: Clothing and footwear, estimated channels of distribution, 2010
                                                                                                                                                                                                                                                                                    • Online shopping: penetration levels
                                                                                                                                                                                                                                                                                      • Figure 122: Spain: Online shopping penetration, 2006-10
                                                                                                                                                                                                                                                                                    • Sector size and forecast
                                                                                                                                                                                                                                                                                      • Key points
                                                                                                                                                                                                                                                                                          • Figure 123: Spain: Clothing and footwear retailers sales as % all retail sales, 1994-2009
                                                                                                                                                                                                                                                                                          • Figure 124: Spain: Clothing retailers’ sales, 2006-10
                                                                                                                                                                                                                                                                                          • Figure 125: Spain: Clothing retailers’ forecast sales, 2011-16
                                                                                                                                                                                                                                                                                        • Specialists’ sales and consumer spending
                                                                                                                                                                                                                                                                                          • Figure 126: Clothing and footwear specialists’ sales relative to spending on clothing and footwear, 2006-10
                                                                                                                                                                                                                                                                                        • Outlet and enterprise data
                                                                                                                                                                                                                                                                                          • Figure 127: Spain: Clothing retailers businesses and outlets, 2009
                                                                                                                                                                                                                                                                                        • Retail competitor analysis
                                                                                                                                                                                                                                                                                          • Key points
                                                                                                                                                                                                                                                                                              • Figure 128: Spain: Leading clothing specialists, 2010/11
                                                                                                                                                                                                                                                                                            • Market shares
                                                                                                                                                                                                                                                                                              • Figure 129: Spain: Clothing specialists’ market shares, 2010
                                                                                                                                                                                                                                                                                            • Internet usage
                                                                                                                                                                                                                                                                                              • Figure 130: Spain: Clothing website visitors, June 2011
                                                                                                                                                                                                                                                                                          • Sweden

                                                                                                                                                                                                                                                                                              • Clothing market
                                                                                                                                                                                                                                                                                                • Figure 131: Sweden: Consumer spending on clothing, 2006-10
                                                                                                                                                                                                                                                                                              • Clothing specialists’ sales and forecasts
                                                                                                                                                                                                                                                                                                • Figure 132: Sweden: Clothing specialists’ retail sales, 2006-10
                                                                                                                                                                                                                                                                                                • Figure 133: Sweden: Clothing specialists’ sales forecast, 2011-16
                                                                                                                                                                                                                                                                                              • Channels of distribution
                                                                                                                                                                                                                                                                                                  • Figure 134: Sweden: Estimated clothing channels of distribution, 2010
                                                                                                                                                                                                                                                                                                • Leading specialists
                                                                                                                                                                                                                                                                                                    • Figure 135: Sweden - Leading clothing retailers and market shares, 2010/11
                                                                                                                                                                                                                                                                                                • Switzerland

                                                                                                                                                                                                                                                                                                    • Clothing market
                                                                                                                                                                                                                                                                                                      • Figure 136: Switzerland: Consumer spending on clothing and footwear, 2006-10
                                                                                                                                                                                                                                                                                                    • Clothing specialists’ sales and forecasts
                                                                                                                                                                                                                                                                                                      • Figure 137: Switzerland: Clothing specialists’ sales, 2006-10
                                                                                                                                                                                                                                                                                                      • Figure 138: Switzerland: Clothing specialists’ sales forecast, 2011-16
                                                                                                                                                                                                                                                                                                    • Channels of distribution
                                                                                                                                                                                                                                                                                                        • Figure 139: Switzerland: Estimated clothing channels of distribution, 2010
                                                                                                                                                                                                                                                                                                      • Leading specialists
                                                                                                                                                                                                                                                                                                          • Figure 140: Switzerland: Leading clothing retailers and market shares, 2010/11
                                                                                                                                                                                                                                                                                                      • United Kingdom

                                                                                                                                                                                                                                                                                                        • Introduction
                                                                                                                                                                                                                                                                                                          • ONS data and definitions
                                                                                                                                                                                                                                                                                                            • Mintel proprietary data
                                                                                                                                                                                                                                                                                                              • Financial definitions
                                                                                                                                                                                                                                                                                                                • Abbreviations
                                                                                                                                                                                                                                                                                                                  • Executive summary
                                                                                                                                                                                                                                                                                                                    • The market
                                                                                                                                                                                                                                                                                                                      • Figure 141: Clothing specialists’ sales*, 2006-16
                                                                                                                                                                                                                                                                                                                    • Outperforming in 2010
                                                                                                                                                                                                                                                                                                                      • Young fashion drives growth
                                                                                                                                                                                                                                                                                                                        • Market factors
                                                                                                                                                                                                                                                                                                                          • Landscape changes in 2011
                                                                                                                                                                                                                                                                                                                            • Inflationary pressures will start to ease in 2012
                                                                                                                                                                                                                                                                                                                              • Tough times are far from over
                                                                                                                                                                                                                                                                                                                                • Companies, brands and innovation
                                                                                                                                                                                                                                                                                                                                  • Figure 142: Leading retailers: Market shares of clothing and footwear spend, 2010
                                                                                                                                                                                                                                                                                                                                • Budget retailers struggle
                                                                                                                                                                                                                                                                                                                                  • Flight to quality
                                                                                                                                                                                                                                                                                                                                    • Young fashion segment still holding up
                                                                                                                                                                                                                                                                                                                                      • Tired brands and new brands
                                                                                                                                                                                                                                                                                                                                        • Innovation – technology driven initiatives
                                                                                                                                                                                                                                                                                                                                          • Channels of distribution
                                                                                                                                                                                                                                                                                                                                            • Figure 143: Clothing and footwear: Channels of distribution, 2008 and 2010
                                                                                                                                                                                                                                                                                                                                          • The consumer
                                                                                                                                                                                                                                                                                                                                            • Figure 144: Consumer attitudes towards buying clothes, July 2011
                                                                                                                                                                                                                                                                                                                                            • Figure 145: Consumer attitudes towards buying clothes instore and online, July 2011
                                                                                                                                                                                                                                                                                                                                          • What we think
                                                                                                                                                                                                                                                                                                                                            • Issues in the market
                                                                                                                                                                                                                                                                                                                                              • Are retailers maximising the potential of the stores channel?
                                                                                                                                                                                                                                                                                                                                                • Are younger people spending less?
                                                                                                                                                                                                                                                                                                                                                  • Where are the value added opportunities?
                                                                                                                                                                                                                                                                                                                                                    • Which consumers want more choice?
                                                                                                                                                                                                                                                                                                                                                      • Future opportunities
                                                                                                                                                                                                                                                                                                                                                        • Access All Areas
                                                                                                                                                                                                                                                                                                                                                          • Prepare For the Worst
                                                                                                                                                                                                                                                                                                                                                            • Broader market environment
                                                                                                                                                                                                                                                                                                                                                              • Key points
                                                                                                                                                                                                                                                                                                                                                                • The economy
                                                                                                                                                                                                                                                                                                                                                                  • Weak growth
                                                                                                                                                                                                                                                                                                                                                                    • Inflation versus wages
                                                                                                                                                                                                                                                                                                                                                                      • Figure 146: Year-on-year growth in consumer prices and average earnings, Jan-Jul/Aug 2011
                                                                                                                                                                                                                                                                                                                                                                    • Consumer confidence remains negative
                                                                                                                                                                                                                                                                                                                                                                      • Implications for clothing retail
                                                                                                                                                                                                                                                                                                                                                                        • Young lifestyles facing squeeze
                                                                                                                                                                                                                                                                                                                                                                          • Implications for clothing retail
                                                                                                                                                                                                                                                                                                                                                                            • Competitive Context
                                                                                                                                                                                                                                                                                                                                                                              • Key points
                                                                                                                                                                                                                                                                                                                                                                                • Spending on clothing, footwear and other personal adornment
                                                                                                                                                                                                                                                                                                                                                                                  • Current prices data
                                                                                                                                                                                                                                                                                                                                                                                    • Figure 147: Consumer spending on clothing and competing categories, at current prices, 2006-11
                                                                                                                                                                                                                                                                                                                                                                                  • Constant prices data
                                                                                                                                                                                                                                                                                                                                                                                      • Figure 148: Consumer spending on clothing and competing categories, in constant (2011) prices, 2006-11
                                                                                                                                                                                                                                                                                                                                                                                    • Emerging from deflation
                                                                                                                                                                                                                                                                                                                                                                                        • Figure 149: Monthly clothing and footwear inflation, Jan 2010-Aug 2011
                                                                                                                                                                                                                                                                                                                                                                                        • Figure 150: Annual clothing and footwear inflation, 2001-10
                                                                                                                                                                                                                                                                                                                                                                                        • Figure 151: Monthly cotton prices, Jan 2009-Jun 2011
                                                                                                                                                                                                                                                                                                                                                                                        • Figure 152: Monthly inflation in selected categories, Jan 2010-Aug 2011
                                                                                                                                                                                                                                                                                                                                                                                      • Strengths and weaknesses
                                                                                                                                                                                                                                                                                                                                                                                        • Strengths
                                                                                                                                                                                                                                                                                                                                                                                          • Weaknesses
                                                                                                                                                                                                                                                                                                                                                                                            • Who’s innovating?
                                                                                                                                                                                                                                                                                                                                                                                              • Aurora tests mobile payment in-store
                                                                                                                                                                                                                                                                                                                                                                                                • New technology brings Debenhams print ads to life
                                                                                                                                                                                                                                                                                                                                                                                                  • New standards of service
                                                                                                                                                                                                                                                                                                                                                                                                    • Magic mirrors
                                                                                                                                                                                                                                                                                                                                                                                                      • Recycling catches on in the mainstream
                                                                                                                                                                                                                                                                                                                                                                                                        • Outsize brand Simply Be opens first physical store
                                                                                                                                                                                                                                                                                                                                                                                                          • Original visual merchandising
                                                                                                                                                                                                                                                                                                                                                                                                            • A greener offer from Tesco
                                                                                                                                                                                                                                                                                                                                                                                                              • Next takes on apprentices
                                                                                                                                                                                                                                                                                                                                                                                                                • Sector size and forecast
                                                                                                                                                                                                                                                                                                                                                                                                                  • Key points
                                                                                                                                                                                                                                                                                                                                                                                                                    • Outperforming in 2010
                                                                                                                                                                                                                                                                                                                                                                                                                      • Forecast
                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 153: Clothing specialists sales* at current and constant prices, 2006-16
                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 154: Clothing specialists’ sales*, 2006-16
                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 155: Clothing specialists’ sales as % all retail sales, 2006-16
                                                                                                                                                                                                                                                                                                                                                                                                                      • Forecast methodology
                                                                                                                                                                                                                                                                                                                                                                                                                        • Different landscape at the start of 2011
                                                                                                                                                                                                                                                                                                                                                                                                                          • Back half will do well to maintain current growth rates
                                                                                                                                                                                                                                                                                                                                                                                                                            • Inflationary pressures will start to ease in 2012
                                                                                                                                                                                                                                                                                                                                                                                                                              • But tough times are far from over
                                                                                                                                                                                                                                                                                                                                                                                                                                • Geographic difference
                                                                                                                                                                                                                                                                                                                                                                                                                                  • Channels of distribution and market shares
                                                                                                                                                                                                                                                                                                                                                                                                                                    • Key points
                                                                                                                                                                                                                                                                                                                                                                                                                                      • Channels of distribution
                                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 156: Clothing and footwear: Channels of distribution, 2008 and 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 157: Clothing and footwear: Channels of distribution, 2008 and 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 158: Clothing specialists sales relative to all consumer spending on clothing and footwear, 2003-10
                                                                                                                                                                                                                                                                                                                                                                                                                                      • Leading retailers of clothing
                                                                                                                                                                                                                                                                                                                                                                                                                                        • Budget retailers struggle
                                                                                                                                                                                                                                                                                                                                                                                                                                          • Flight to quality
                                                                                                                                                                                                                                                                                                                                                                                                                                            • Young fashion segment still holding up
                                                                                                                                                                                                                                                                                                                                                                                                                                              • Tired brands and new brands
                                                                                                                                                                                                                                                                                                                                                                                                                                                • Leading clothing specialists
                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 159: UK - Leading clothing specialists, 2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                • Leading non-specialists and non-store retailers
                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 160: UK - Leading non-specialist & non-store clothing retailers, 2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                • Asda
                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Debenhams
                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Tesco
                                                                                                                                                                                                                                                                                                                                                                                                                                                      • House of Fraser
                                                                                                                                                                                                                                                                                                                                                                                                                                                        • John Lewis
                                                                                                                                                                                                                                                                                                                                                                                                                                                          • N. Brown
                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Shop Direct
                                                                                                                                                                                                                                                                                                                                                                                                                                                              • J. Sainsbury
                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Asos
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Market shares
                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 161: UK - Leading clothing retailers’ shares of consumer spending on clothing and footwear, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 162: UK - Leading clothing specialists’ shares of sector sales, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Retail advertising and promotion
                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Key points
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Recession hits advertising spend
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 163: Main media advertising spend, by leading clothing retailers, 2007-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Spending relative to turnover
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 164: Leading clothing retailers’ advertising spending as % of turnover, 2007-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Spending by media
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 165: Percentage breakdown of leading clothing retailers’ advertising spend, by media, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Content
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Brand research
                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Brand map
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 166: Attitudes towards and usage of clothing retail brands, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Correspondence analysis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Brand attitudes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 167: Attitudes by clothing retail brand, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Brand personality
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 168: Clothing retail brand personality – macro image, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 169: Clothing retail brand personality – micro image, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Brand experience
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 170: Clothing retail brand usage, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 171: Satisfaction with various clothing retail brands, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 172: Satisfaction with various clothing retail brands, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 173: Consideration of clothing retail brands, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 174: Consumer perceptions of current clothing retail brand performance, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 175: Clothing retail brand recommendation – Net Promoter Score, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Brand index
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 176: Clothing retail brand index, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 177: Clothing retail brand index vs. recommendation, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Target group analysis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 178: Target groups, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 179: Clothing retail brand usage, by target groups, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Group One – Conformists
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Group Two – Simply the Best
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Group Three – Shelf Stalkers
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Group Four – Habitual Shoppers
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Group Five – Individualists
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • The consumer – Where they buy clothing
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Key points
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 180: Where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Trend analysis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • M&S still top but Primark drops back
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Supermarkets and Bhs are challenged
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • John Lewis fashion investment pays off
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Consistent winners
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Internet shopping drop
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 181: Where consumers have purchased clothes in the last 12 months, 2008-11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Changing consumer shopping habits
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Shopping more at value stores
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Shopping more for quality and longevity
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Ethical concerns
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Retailer market positioning
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 182: Retailer market positioning, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Is the older customer still under-catered for?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Intensifying competition
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Repertoire: Loyalty is fairly low among clothing shoppers
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 183: Repertoire on number of outlets where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 184: Where consumers have purchased clothes in the last 12 months, by repertoire of number of outlets, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • The consumer – How they shop for clothing
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Key points
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Spending behaviour & price sensitivity – shopping habits 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 185: Consumer attitudes towards buying clothes, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Trend analysis – 2011 compared with pre-recession
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Spending less
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 186: Consumer attitudes towards buying clothes, May 2008, August 2010 and July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Spending more in the Sales / on discounted items
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 187: Consumer attitudes towards buying clothes, May 2008, August 2010 and July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • ‘The price tag is the first thing I look at’
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Patterns of behaviour by age and affluence
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 188: Consumer attitudes to buying clothing, by age and affluence, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Other attitudes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Further analysis – Attitudes by where consumers shop
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Figure 189: Consumer attitudes towards buying clothes, by most popular where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • The consumer – Attitudes towards buying clothes instore and online
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Key points
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Clothing attitudes 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • More choice in store wanted
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Losing customers: The in-store availability issue
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Trend
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 190: Consumer attitudes towards buying clothes instore and online, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • In-store service and ambience – are retailers maximising this USP vs online?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • In-store service and ambience – the queuing issue
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • In-store ambience – the music issue
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • In-store ambience – the stress issue
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • The online opportunity
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Attitude/demographic positioning
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 191: Retailer attitude positioning, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Further analysis – attitudes by shoppers at retailers
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • The consumer – Target groups
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 192: Clothing consumer target groups, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Uninterested – 56%
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Service Seekers – 13%
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Shop Haters – 11%
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Fashion Surfers – 10%
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Product Wanters – 10%
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Where Target Groups Shop
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 193: Where consumers have purchased clothes in the last 12 months, by target group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Consumer attitudes towards clothing
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Key points
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Increasingly frugal – but not so frumpy
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 194: GB: Agreement with selected lifestyle statements, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Who thinks what: the age gap
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 195: Great Britain: Agreement with selected lifestyle statements, by age, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 196: Great Britain: Agreement with selected lifestyle statements, by age, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Appendix – Brand research
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 197: Store usage, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 198: Store commitment, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 199: Store momentum, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 200: Store diversity, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 201: Store satisfaction, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 202: Store recommendation, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 203: Store attitude, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 204: Store image – macro image, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 205: Store image – micro image, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 206: Profile of target groups by demographic, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 207: Psychographic segmentation, by target group, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 208: Store usage, by target group, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Brand index
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 209: Store index, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Appendix – Internet usage
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 210: Leading clothing retail websites, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Appendix – Where they buy clothing
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 211: Most popular where consumers have purchased clothes in the last 12 months, by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 212: Next most popular where consumers have purchased clothes in the last 12 months, by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 213: Popular where consumers have purchased clothes in the last 12 months by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 214: Other where consumers have purchased clothes in the last 12 months by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 215: Least popular where consumers have purchased clothes in the last 12 months by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Appendix – How they shop for clothing
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 216: Consumer attitudes towards buying clothes, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 217: Where consumers have purchased clothes in the last 12 months, by most popular consumer attitudes towards buying clothes, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 218: Where consumers have purchased clothes in the last 12 months, by next most popular consumer attitudes towards buying clothes, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 219: Where consumers have purchased clothes in the last 12 months, by other consumer attitudes towards buying clothes, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 220: Consumer attitudes towards buying clothes, by next most popular where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 221: Consumer attitudes towards buying clothes, by popular where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 222: Consumer attitudes towards buying clothes, by other where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 223: Most popular consumer attitudes towards buying clothes, by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 224: Next most popular consumer attitudes towards buying clothes, by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Appendix – Consumer attitudes towards buying clothes instore and online
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 225: Where consumers have purchased clothes in the last 12 months, by most popular consumer attitudes towards buying clothes instore and online, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 226: Where consumers have purchased clothes in the last 12 months, by next most popular consumer attitudes towards buying clothes instore and online, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 227: Where consumers have purchased clothes in the last 12 months, by other consumer attitudes towards buying clothes instore and online, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 228: Clothing consumer typologies, groups by attitudes, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 229: Consumer attitudes towards buying clothes instore and online, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 230: Consumer attitudes towards buying clothes instore and online, by most popular where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 231: Consumer attitudes towards buying clothes instore and online, by next most popular where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 232: Consumer attitudes towards buying clothes instore and online, by popular where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 233: Consumer attitudes towards buying clothes instore and online, by other where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 234: Most popular consumer attitudes towards buying clothes instore and online, by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 235: Next most popular consumer attitudes towards buying clothes instore and online, by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Appendix – Target groups
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 236: Target groups, by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Arcadia Group

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 237: Arcadia Group: Sales as share of clothing specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Figure 238: Arcadia Group: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Figure 239: Arcadia Group: Outlet data, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Consumer profiles
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Bhs
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 240: Bhs shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 241: Bhs shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Burton
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 242: Burton shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 243: Burton shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Dorothy Perkins
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 244: Dorothy Perkins shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 245: Dorothy Perkins shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Topman – for fashion conscious young men
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 246: Bhs.co.uk: Online consumer demographics, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 247: Topman.co.uk: Online consumer demographics, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 248: Topshop.co.uk: Online consumer demographics, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Aurora Fashions

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 249: Aurora Fashions: Sales as share of clothing specialists’ sales in Europe, 2005-09
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 250: Aurora Fashions: Group financial performance, 2005/06-2009/10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 251: Aurora Fashions: Sales breakdown, by region, 2009/10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 252: Aurora Fashions: Group sales breakdown, by activity, 2009/10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 253: Aurora Fashions: Outlet data, 2005/06-2009/10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 254: Aurora Fashions: Outlet data, by fascia, January 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Oasis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Coast
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Warehouse
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • e-commerce
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 255: Oasis-stores.com: Online profile of unique visitors, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 256: Warehouse.co.uk: Online profile of unique visitors, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 257: Coast-stores.com: Online profile of unique visitors, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Benetton Group

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 258: Benetton Group: Sales as share of clothing specialists’ sales in Europe, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 259: Benetton Group: Group financial performance, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 260: Benetton Group: Outlet data, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • C&A Europe

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Figure 261: C&A Europe: Sales as share of clothing retailers’ sales in Europe, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Figure 262: C&A Germany: German sales as share of clothing specialists’ sales in Germany, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 263: C&A Europe: Group sales performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 264: C&A Europe: Estimated sales by country, 2008/09-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 265: C&A europe: Share of group sales, by country, 2006/07 and 2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 266: C&A Europe: Outlet data, 2007-11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 267: C&A Europe: Sales per outlet, selected territories, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 268: C&A Europe: Fascia operated by C&A, April 2010 and February 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 269: C&A Europe: Own brands, 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Gap Inc

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 270: Gap Inc: UK sales as share of clothing specialists’ sales in UK, 2005-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 271: Gap Inc: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 272: Gap Inc: Outlet data, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 273: Gap - Stores in Europe, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 274: Gap UK customer socio-demographic profile, 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 275: Gap UK – regional profile, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 276: Gap UK – ACORN special groups profile, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 277: Profile of Gap internet shoppers, Spring 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Grupo Cortefiel

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 278: Grupo Cortefiel: Sales as share of clothing specialists’ sales in Europe, 2005-09
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • History
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Figure 279: Grupo Cortefiel: Group financial performance, 2005/06-2009/10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Figure 280: Grupo Cortefiel: Outlet data, 2007-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Figure 281: Grupo Cortefiel, Outlet data, by country, February 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Grupo Inditex

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 282: Grupo Inditex: Sales as share of clothing specialists’ sales in Europe, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 283: Grupo Inditex: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 284: Grupo Inditex: Sales growth, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 285: Grupo Inditex: Estimated sales in key European markets, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 286: Europe: Grupo Inditex: Sales by retail brand, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 287: Grupo Inditex: Outlet data, 2007-11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 288: Grupo Inditex: Outlet numbers, by fascia, 2007-11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 289: Grupo Inditex: Other outlet data, by fascia, 2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 290: Grupo Inditex: European stores by country and by fascia, 2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • H&M Hennes & Mauritz

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 291: H&M Hennes & Mauritz: European sales as share of clothing specialists’ sales in Europe, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Figure 292: H&M Hennes & Mauritz: Group financial performance, 2005/06-2009/10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • First half 2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 293: H&M Hennes & Mauritz: Outlet data, 2005/06-2009/10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • e-commerce
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Mackays Stores Group Ltd (M&Co)

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 294: Mackays Stores Group Ltd: Sales as share of clothing specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 295: Mackays Stores Group Ltd: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 296: Mackays Stores Group Ltd: Outlet data, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 297: M&Co: Profile of online visitors, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Marks & Spencer (M&S)

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 298: Marks & Spencer: Sales* as share of UK clothing specialists’ sales, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 299: Marks & Spencer: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 300: Marks & Spencer: Outlet data, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 301: M&S: UK Outlets not specialising in food, by type, 2007/08-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Consumer profile
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 302: M&S shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 303: M&S shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 304: Marks & Spencer: Own brand clothing portfolio, 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Advertising
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 305: M&S: M&S Direct sales, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 306: M&S: Online profile of unique visitors, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Mango Group

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 307: Mango Spain: Spanish sales as share of all clothing specialists’ sales in Spain, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 308: Mango Group: Group sales performance, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 309: Mango: Estimated sales, by major markets, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 310: Mango Group: Outlet data, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 311: Mango Group: Breakdown of stores in Europe, 2007-11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Matalan Ltd

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 312: Matalan Ltd: Sales as share of clothing specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 313: Matalan Retail Ltd: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 314: Matalan Ltd: Outlet data, 2007-11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Consumer profiles
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 315: Matalan shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 316: Matalan shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • e-commerce
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 317: Matalan.co.uk: Online consumer demographics, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Monsoon

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 318: Monsoon: Sales as share of clothing specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 319: Monsoon: Group financial performance, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 320: Monsoon: Outlet data, 2006-11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Consumer profile
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 321: Monsoon: Socio-demographic profile, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 322: Monsoon: Regional profile, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 323: Monsoon: Special ACORN group profile, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • e-commerce
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 324: Monsoon: Online customer profile, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • New Look Retail Group

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 325: New Look: UK sales as share of UK clothing specialists’ sales, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 326: New Look Group Plc: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 327: New Look Group Plc: Outlet data, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 328: New Look: European outlet data, 2007/08-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Consumer profile
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 329: New Look shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 330: New Look shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 331: New Look: Product mix for New Look brand sales, 2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • e-commerce
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 332: New Look: E-commerce sales, 2007/08-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 333: New Look: Online profile of unique visitors, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Next Group

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 334: Next: UK sales as share of clothing specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 335: Next Group: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • First half 2011/12
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 336: Next Group: Group interim financial performance, 2010/11-2011/12
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 337: Next Group: Outlet data, 2007-11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • International
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 338: Next: International outlets, 2009-11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Consumer profiles
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 339: Next shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 340: Next shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 341: Next.co.uk: Online consumer demographics, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Peek & Cloppenburg (Düsseldorf)

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 342: Peek & Cloppenburg (Düsseldorf): Sales as share of clothing specialists’ sales in Europe, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 343: Peek & Cloppenburg (Düsseldorf): Estimated German sales as share of clothing specialists’ sales in Germany, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 344: Peek & Cloppenburg (Düsseldorf): Group financial performance, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 345: Peek & Cloppenburg (Düsseldorf): Outlet data, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 346: Peek & Cloppenburg (Düsseldorf): Outlets by country, 2006-11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • e-commerce
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Peacock Group

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 347: Peacock Group: Sales as share of clothing specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 348: Peacock Group: Group financial performance, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 349: Peacock Group: Outlet data, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Consumer profiles
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 350: Peacocks shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 351: Peacocks shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • e-commerce
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 352: Peacocks.co.uk: Online consumer demographics, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Primark/Penneys

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 353: Primark: Sales as share of clothing specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 354: Primark/Penneys: Financial performance, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 355: Primark/Penneys: Outlet data, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 356: Primark/Penneys: Outlet numbers, by country, September 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Consumer profile
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 357: Primark shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 358: Primark shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • e-commerce
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • River Island Clothing

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 359: River Island Clothing Co Ltd: Sales as share of clothing specialists’ sales in the UK, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • History
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 360: River Island Clothing Co Ltd: Group financial performance, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 361: River Island Clothing Co Ltd: Outlet data, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Consumer profile
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 362: River Island shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 363: River Island shoppers in last six months, by region group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 364: River Island shoppers in last six months, by ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 365: River Island: Online consumer demographics, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • TJX Europe (TK Maxx)

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 366: TJX UK (TK Maxx): UK sales as share of clothing specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 367: TJX Europe: Sales as share of clothing specialists’ sales in Europe, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Figure 368: TJX Europe: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Figure 369: TJX Europe: Outlet data, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Figure 370: TJX Europe: Outlet data by country and format, January 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Consumer profile
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Figure 371: TK Maxx (UK); shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Figure 372: TK Maxx (UK) shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • e-commerce
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 373: TK Maxx UK online profile of unique visitors, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Vivarte

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Figure 374: Vivarte: Estimated sales as share of clothing specialists’ sales in Europe, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 375: Vivarte: Estimated group sales performance, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 376: Vivarte: Group outlet data, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 377: Vivarte: E-commerce activities by brand, 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Appendix – Broader Market Environment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Population
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 378: Europe: Population, by age group, 2005
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 379: Europe: Population, by age group, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 380: Europe: Population, by age group, 2015
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 381: Europe: Population, by age group, 2020
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • GDP
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 382: Europe: GDP (current prices), 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 383: Europe: GDP growth rates (current prices), 2001-Q2 2011 (Annual % change)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 384: Europe: GDP growth rates (constant prices), 2001-Q2 2011 (annual % change)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Consumer spending
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 385: Europe: Households’ consumer spending (current prices), 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 386: Europe: Households’ consumer spending growth rates (current prices), 2001-Q2 2011 (annual % change)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 387: Europe: Households’ consumer spending growth rates (constant prices), 2001-Q2 2011 (annual % change)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Consumer prices
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 388: Europe: Harmonised index of consumer prices, 2001-10 (Annual average rate of change (%))
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Unemployment
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 389: Europe: Average rate of unemployment, 2001-10
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Interest rates
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 390: Europe: Interest rates, 2005-Q2 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Consumer confidence
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 391: Europe: Consumer confidence, Sep 2010-Aug 2011
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Appendix – TGI Europe

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 392: Agreement with selected lifestyle statements, by country, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • France
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 393: Agreement with selected lifestyle statements, by demographics, France, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 394: Agreement with selected lifestyle statements, by demographics, France, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 395: Agreement with selected lifestyle statements, by demographics, France, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 396: Agreement with selected lifestyle statements, by demographics, France, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 397: Agreement with selected lifestyle statements, by demographics, France, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Germany
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 398: Agreement with selected lifestyle statements, by demographics, Germany, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 399: Agreement with selected lifestyle statements, by demographics, Germany, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 400: Agreement with selected lifestyle statements, by demographics, Germany, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 401: Agreement with selected lifestyle statements, by demographics, Germany, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 402: Agreement with selected lifestyle statements, by demographics, Germany, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Spain
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 403: Agreement with selected lifestyle statements, by demographics, Spain, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 404: Agreement with selected lifestyle statements, by demographics, Spain, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 405: Agreement with selected lifestyle statements, by demographics, Spain, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 406: Agreement with selected lifestyle statements, by demographics, Spain, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 407: Agreement with selected lifestyle statements, by demographics, Spain, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • GB
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 408: Agreement with selected lifestyle statements, by demographics, GB, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 409: Agreement with selected lifestyle statements, by demographics, GB, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 410: Agreement with selected lifestyle statements, by demographics, GB, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 411: Agreement with selected lifestyle statements, by demographics, GB, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 412: Agreement with selected lifestyle statements, by demographics, GB, 2010

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Companies Covered

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • House of Fraser Plc
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • John Lewis Plc (department store)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Kantar Media
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Marks & Spencer
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Office for National Statistics

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Clothing Retailing - Europe - October 2011

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            £2,895.00 (Excl.Tax)