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Clothing Retailing - UK - October 2011

“As the cross channel shopper emerges as a higher spending customer, every retailer must ensure it doesn’t compete against itself by making stores and the website equally relevant and compelling and by driving customer traffic in both directions.

Although certain inflationary pressures are about to annualise (input prices towards the end of this year and VAT at the start of 2012) and that will ease pressure on retailers’ margins, a gloomier outlook for young people could mean a gloomier outlook for the clothing market unless better added value opportunities and promotions are explored”.

– Hilary Monk, Senior Retail Analyst

Some questions answered in the report include:

  • Are retailers maximising the potential of the stores channel?
  • Are younger people spending less?
  • Where are the value added opportunities?
  • Which consumers want more choice?

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Table of contents

  1. Introduction

      • ONS data and definitions
        • Mintel proprietary data
          • Financial definitions
            • Abbreviations
            • Executive Summary

                • The market
                  • Figure 1: Clothing specialists’ sales*, 2006-16
                • Outperforming in 2010
                  • Young fashion drives growth
                    • Market factors
                      • Landscape changes in 2011
                        • Inflationary pressures will start to ease in 2012
                          • Tough times are far from over
                            • Companies, brands and innovation
                              • Figure 2: Leading retailers: Market shares of clothing and footwear spend, 2010
                            • Budget retailers struggle
                              • Flight to quality
                                • Young fashion segment still holding up
                                  • Tired brands and new brands
                                    • Innovation – technology driven initiatives
                                      • Channels of distribution
                                        • Figure 3: Clothing and footwear: Channels of distribution, 2008 and 2010
                                      • The consumer
                                        • Figure 4: Consumer attitudes towards buying clothes, July 2011
                                        • Figure 5: Consumer attitudes towards buying clothes instore and online, July 2011
                                      • What we think
                                      • Issues in the Market

                                          • Are retailers maximising the potential of the stores channel?
                                            • Are younger people spending less?
                                              • Where are the value added opportunities?
                                                • Which consumers want more choice?
                                                • Future Opportunities

                                                    • Access All Areas
                                                      • Prepare For the Worst
                                                      • Broader Market Environment

                                                        • Key points
                                                          • The economy
                                                            • Weak growth
                                                              • Inflation versus wages
                                                                • Figure 6: Year-on-year growth in consumer prices and average earnings, Jan-Jul/Aug 2011
                                                              • Consumer confidence remains negative
                                                                • Implications for clothing retail
                                                                  • Young lifestyles facing squeeze
                                                                    • Implications for clothing retail
                                                                    • Competitive Context

                                                                      • Key points
                                                                        • Spending on clothing, footwear and other personal adornment
                                                                          • Current prices data
                                                                            • Figure 7: Consumer spending on clothing and competing categories, at current prices, 2006-11
                                                                          • Constant prices data
                                                                              • Figure 8: Consumer spending on clothing and competing categories, in constant (2011) prices, 2006-11
                                                                            • Emerging from deflation
                                                                                • Figure 9: Monthly clothing and footwear inflation, Jan 2010-Aug 2011
                                                                                • Figure 10: Annual clothing and footwear inflation, 2001-10
                                                                                • Figure 11: Monthly cotton prices, Jan 2009-Jun 2011
                                                                                • Figure 12: Monthly inflation in selected categories, Jan 2010-Aug 2011
                                                                            • Strengths and Weaknesses

                                                                              • Strengths
                                                                                • Weaknesses
                                                                                • Who’s Innovating?

                                                                                  • Aurora tests mobile payment in-store
                                                                                    • New technology brings Debenhams print ads to life
                                                                                      • New standards of service
                                                                                        • Magic mirrors
                                                                                          • Recycling catches on in the mainstream
                                                                                            • Outsize brand Simply Be opens first physical store
                                                                                              • Original visual merchandising
                                                                                                • A greener offer from Tesco
                                                                                                  • Next takes on apprentices
                                                                                                  • Sector Size and Forecast

                                                                                                    • Key points
                                                                                                      • Outperforming in 2010
                                                                                                        • Forecast
                                                                                                          • Figure 13: Clothing specialists sales* at current and constant prices, 2006-16
                                                                                                          • Figure 14: Clothing specialists’ sales*, 2006-16
                                                                                                          • Figure 15: Clothing specialists’ sales as % all retail sales, 2006-16
                                                                                                        • Forecast methodology
                                                                                                          • Different landscape at the start of 2011
                                                                                                            • Back half will do well to maintain current growth rates
                                                                                                              • Inflationary pressures will start to ease in 2012
                                                                                                                • But tough times are far from over
                                                                                                                  • Geographic difference
                                                                                                                  • Channels of Distribution and Market Shares

                                                                                                                    • Key points
                                                                                                                      • Channels of distribution
                                                                                                                        • Figure 16: clothing and footwear: channels of distribution, 2008 and 2010
                                                                                                                        • Figure 17: Clothing and footwear: channels of distribution, 2008 and 2010
                                                                                                                        • Figure 18: Clothing specialists sales relative to all consumer spending on clothing and footwear, 2003-10
                                                                                                                      • Leading retailers of clothing
                                                                                                                        • Budget retailers struggle
                                                                                                                          • Flight to quality
                                                                                                                            • Young fashion segment still holding up
                                                                                                                              • Tired brands and new brands
                                                                                                                                • Leading clothing specialists
                                                                                                                                  • Figure 19: Leading clothing specialists, 2010/11
                                                                                                                                • Leading non-specialists and non-store retailers
                                                                                                                                  • Figure 20: Leading non-specialist & non-store clothing retailers, 2010/11
                                                                                                                                • Asda
                                                                                                                                  • Debenhams
                                                                                                                                    • Tesco
                                                                                                                                      • House of Fraser
                                                                                                                                        • John Lewis
                                                                                                                                          • N. Brown
                                                                                                                                            • Shop Direct
                                                                                                                                              • J. Sainsbury
                                                                                                                                                • Asos
                                                                                                                                                  • Market shares
                                                                                                                                                      • Figure 21: Leading clothing retailers’ shares of consumer spending on clothing and footwear, 2010
                                                                                                                                                      • Figure 22: Leading clothing specialists’ shares of sector sales, 2010
                                                                                                                                                  • Retail Advertising and Promotion

                                                                                                                                                    • Key points
                                                                                                                                                      • Recession hits advertising spend
                                                                                                                                                        • Figure 23: Main media advertising spend, by leading clothing retailers, 2007-10
                                                                                                                                                      • Spending relative to turnover
                                                                                                                                                        • Figure 24: Leading clothing retailers’ advertising spending as % of turnover, 2007-10
                                                                                                                                                      • Spending by media
                                                                                                                                                        • Figure 25: Percentage breakdown of leading clothing retailers’ advertising spend, by media, 2010
                                                                                                                                                      • Content
                                                                                                                                                      • Brand Research

                                                                                                                                                        • Brand map
                                                                                                                                                            • Figure 26: Attitudes towards and usage of clothing retail brands, August 2011
                                                                                                                                                          • Correspondence analysis
                                                                                                                                                            • Brand attitudes
                                                                                                                                                              • Figure 27: Attitudes by clothing retail brand, August 2011
                                                                                                                                                            • Brand personality
                                                                                                                                                              • Figure 28: Clothing retail brand personality – macro image, August 2011
                                                                                                                                                              • Figure 29: Clothing retail brand personality – micro image, August 2011
                                                                                                                                                            • Brand experience
                                                                                                                                                              • Figure 30: Clothing retail brand usage, August 2011
                                                                                                                                                              • Figure 31: Satisfaction with various clothing retail brands, August 2011
                                                                                                                                                              • Figure 32: Satisfaction with various clothing retail brands, August 2011
                                                                                                                                                              • Figure 33: Consideration of clothing retail brands, August 2011
                                                                                                                                                              • Figure 34: Consumer perceptions of current clothing retail brand performance, August 2011
                                                                                                                                                              • Figure 35: Clothing retail brand recommendation – Net Promoter Score, August 2011
                                                                                                                                                            • Brand index
                                                                                                                                                              • Figure 36: Clothing retail brand index, August 2011
                                                                                                                                                              • Figure 37: Clothing retail brand index vs. recommendation, August 2011
                                                                                                                                                            • Target group analysis
                                                                                                                                                              • Figure 38: Target groups, August 2011
                                                                                                                                                              • Figure 39: Clothing retail brand usage, by target groups, August 2011
                                                                                                                                                            • Group One – Conformists
                                                                                                                                                              • Group Two – Simply the Best
                                                                                                                                                                • Group Three – Shelf Stalkers
                                                                                                                                                                  • Group Four – Habitual Shoppers
                                                                                                                                                                    • Group Five – Individualists
                                                                                                                                                                    • The Consumer – Where They Buy Clothing

                                                                                                                                                                        • Key points
                                                                                                                                                                            • Figure 40: Where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                          • Trend analysis
                                                                                                                                                                            • M&S still top but Primark drops back
                                                                                                                                                                              • Supermarkets and Bhs are challenged
                                                                                                                                                                                • John Lewis fashion investment pays off
                                                                                                                                                                                  • Consistent winners
                                                                                                                                                                                    • Internet shopping drop
                                                                                                                                                                                      • Figure 41: Where consumers have purchased clothes in the last 12 months, 2008-11
                                                                                                                                                                                    • Changing consumer shopping habits
                                                                                                                                                                                      • Shopping more at value stores
                                                                                                                                                                                        • Shopping more for quality and longevity
                                                                                                                                                                                          • Ethical concerns
                                                                                                                                                                                            • Retailer market positioning
                                                                                                                                                                                              • Figure 42: Retailer market positioning, July 2011
                                                                                                                                                                                            • Is the older customer still under-catered for?
                                                                                                                                                                                              • Intensifying competition
                                                                                                                                                                                                • Repertoire: Loyalty is fairly low among clothing shoppers
                                                                                                                                                                                                    • Figure 43: Repertoire on number of outlets where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                    • Figure 44: Where consumers have purchased clothes in the last 12 months, by repertoire of number of outlets, July 2011
                                                                                                                                                                                                • The Consumer – How They Shop for Clothing

                                                                                                                                                                                                    • Key points
                                                                                                                                                                                                      • Spending behaviour & price sensitivity – shopping habits 2011
                                                                                                                                                                                                          • Figure 45: Consumer attitudes towards buying clothes, July 2011
                                                                                                                                                                                                        • Trend analysis – 2011 compared with pre-recession
                                                                                                                                                                                                          • Spending less
                                                                                                                                                                                                            • Figure 46: Consumer attitudes towards buying clothes, May 2008, August 2010 and July 2011
                                                                                                                                                                                                          • Spending more in the Sales / on discounted items
                                                                                                                                                                                                              • Figure 47: Consumer attitudes towards buying clothes, May 2008, August 2010 and July 2011
                                                                                                                                                                                                            • ‘The price tag is the first thing I look at’
                                                                                                                                                                                                              • Patterns of behaviour by age and affluence
                                                                                                                                                                                                                  • Figure 48: Consumer attitudes to buying clothing, by age and affluence, July 2011
                                                                                                                                                                                                                • Other attitudes
                                                                                                                                                                                                                  • Further analysis – Attitudes by where consumers shop
                                                                                                                                                                                                                      • Figure 49: Consumer attitudes towards buying clothes, by most popular where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                  • The Consumer – Attitudes Towards Buying Clothes Instore and Online

                                                                                                                                                                                                                      • Key points
                                                                                                                                                                                                                        • Clothing attitudes 2011
                                                                                                                                                                                                                          • More choice in store wanted
                                                                                                                                                                                                                            • Losing customers: The in-store availability issue
                                                                                                                                                                                                                              • Trend
                                                                                                                                                                                                                                  • Figure 50: Consumer attitudes towards buying clothes instore and online, July 2011
                                                                                                                                                                                                                                • In-store service and ambience – are retailers maximising this USP vs online?
                                                                                                                                                                                                                                  • In-store service and ambience – the queuing issue
                                                                                                                                                                                                                                    • In-store ambience – the music issue
                                                                                                                                                                                                                                      • In-store ambience – the stress issue
                                                                                                                                                                                                                                        • The online opportunity
                                                                                                                                                                                                                                          • Attitude/demographic positioning
                                                                                                                                                                                                                                            • Figure 51: Retailer attitude positioning, July 2011
                                                                                                                                                                                                                                          • Further analysis – attitudes by shoppers at retailers
                                                                                                                                                                                                                                          • The Consumer – Target Groups

                                                                                                                                                                                                                                                • Figure 52: Clothing consumer target groups, July 2011
                                                                                                                                                                                                                                              • Uninterested – 56%
                                                                                                                                                                                                                                                • Service Seekers – 13%
                                                                                                                                                                                                                                                  • Shop Haters – 11%
                                                                                                                                                                                                                                                    • Fashion Surfers – 10%
                                                                                                                                                                                                                                                      • Product Wanters – 10%
                                                                                                                                                                                                                                                        • Where Target Groups Shop
                                                                                                                                                                                                                                                            • Figure 53: Where consumers have purchased clothes in the last 12 months, by targets group, July 2011
                                                                                                                                                                                                                                                        • Consumer Attitudes Towards Clothing

                                                                                                                                                                                                                                                          • Key points
                                                                                                                                                                                                                                                            • Increasingly frugal – but not so frumpy
                                                                                                                                                                                                                                                                • Figure 54: GB: Agreement with selected lifestyle statements, 2006-10
                                                                                                                                                                                                                                                              • Who thinks what: the age gap
                                                                                                                                                                                                                                                                  • Figure 55: Great Britain: Agreement with selected lifestyle statements, by age, 2010
                                                                                                                                                                                                                                                                  • Figure 56: Great Britain: Agreement with selected lifestyle statements, by age, 2010
                                                                                                                                                                                                                                                              • Arcadia Group

                                                                                                                                                                                                                                                                  • Figure 57: Arcadia Group: Sales as share of clothing specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                                                                • Strategic evaluation
                                                                                                                                                                                                                                                                  • Recent history
                                                                                                                                                                                                                                                                    • Financial performance
                                                                                                                                                                                                                                                                        • Figure 58: Arcadia Group: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                      • Store portfolio
                                                                                                                                                                                                                                                                        • Figure 59: Arcadia Group: Outlet data, 2006-10
                                                                                                                                                                                                                                                                      • Consumer profiles
                                                                                                                                                                                                                                                                        • Bhs
                                                                                                                                                                                                                                                                          • Figure 60: Bhs shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                          • Figure 61: Bhs shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                        • Burton
                                                                                                                                                                                                                                                                          • Figure 62: Burton shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                          • Figure 63: Burton shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                        • Dorothy Perkins
                                                                                                                                                                                                                                                                          • Figure 64: Dorothy Perkins shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                          • Figure 65: Dorothy Perkins shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                        • Retail offering
                                                                                                                                                                                                                                                                          • Topman – for fashion conscious young men
                                                                                                                                                                                                                                                                            • e-commerce and home shopping
                                                                                                                                                                                                                                                                                • Figure 66: Bhs.co.uk: Online consumer demographics, three month average to July 2011
                                                                                                                                                                                                                                                                                • Figure 67: Topman.co.uk: Online consumer demographics, three month average to July 2011
                                                                                                                                                                                                                                                                                • Figure 68: Topshop.co.uk: Online consumer demographics, three month average to July 2011
                                                                                                                                                                                                                                                                            • Aurora Fashions

                                                                                                                                                                                                                                                                                • Figure 69: Aurora Fashions: Sales as share of clothing specialists’ sales in Europe, 2005-09
                                                                                                                                                                                                                                                                              • Strategic evaluation
                                                                                                                                                                                                                                                                                • Recent history
                                                                                                                                                                                                                                                                                  • Financial performance
                                                                                                                                                                                                                                                                                      • Figure 70: Aurora Fashions: Group financial performance, 2005/06-2009/10
                                                                                                                                                                                                                                                                                      • Figure 71: Aurora Fashions: Sales breakdown, by region, 2009/10
                                                                                                                                                                                                                                                                                      • Figure 72: Aurora Fashions: Group sales breakdown, by activity, 2009/10
                                                                                                                                                                                                                                                                                    • Store portfolio
                                                                                                                                                                                                                                                                                      • Figure 73: Aurora Fashions: Outlet data, 2005/06-2009/10
                                                                                                                                                                                                                                                                                      • Figure 74: Aurora Fashions: Outlet data, by fascia, January 2010
                                                                                                                                                                                                                                                                                    • Oasis
                                                                                                                                                                                                                                                                                      • Coast
                                                                                                                                                                                                                                                                                        • Warehouse
                                                                                                                                                                                                                                                                                          • Retail offering
                                                                                                                                                                                                                                                                                            • e-commerce
                                                                                                                                                                                                                                                                                                • Figure 75: Oasis-stores.com: Online profile of unique visitors, three month average to July 2011
                                                                                                                                                                                                                                                                                                • Figure 76: Warehouse.co.uk: Online profile of unique visitors, three month average to July 2011
                                                                                                                                                                                                                                                                                                • Figure 77: Coast-stores.com: Online profile of unique visitors, three month average to July 2011
                                                                                                                                                                                                                                                                                            • Benetton Group

                                                                                                                                                                                                                                                                                                • Figure 78: Benetton Group: Sales as share of clothing specialists’ sales in Europe, 2006-10
                                                                                                                                                                                                                                                                                              • Strategic evaluation
                                                                                                                                                                                                                                                                                                • Recent history
                                                                                                                                                                                                                                                                                                  • Financial performance
                                                                                                                                                                                                                                                                                                    • Figure 79: Benetton Group: Group financial performance, 2006-10
                                                                                                                                                                                                                                                                                                  • Store portfolio
                                                                                                                                                                                                                                                                                                    • Figure 80: Benetton Group: Outlet data, 2006-10
                                                                                                                                                                                                                                                                                                  • Retail offering
                                                                                                                                                                                                                                                                                                    • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                    • Gap Inc

                                                                                                                                                                                                                                                                                                        • Figure 81: Gap Inc: Sales as share of clothing specialists’ sales in UK, 2005-10
                                                                                                                                                                                                                                                                                                      • Strategic evaluation
                                                                                                                                                                                                                                                                                                        • Recent history
                                                                                                                                                                                                                                                                                                          • Financial performance
                                                                                                                                                                                                                                                                                                            • Figure 82: Gap Inc: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                          • Store portfolio
                                                                                                                                                                                                                                                                                                            • Figure 83: Gap Inc: Outlet data, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                            • Figure 84: Gap Stores in Europe, July 2011
                                                                                                                                                                                                                                                                                                          • Retail offering
                                                                                                                                                                                                                                                                                                            • Figure 85: Gap UK customer socio-demographic profile, 2011
                                                                                                                                                                                                                                                                                                            • Figure 86: Gap UK – regional profile, July 2011
                                                                                                                                                                                                                                                                                                            • Figure 87: Gap UK – ACORN special groups profile, July 2011
                                                                                                                                                                                                                                                                                                          • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                            • Figure 88: Profile of Gap internet shoppers, Spring 2011
                                                                                                                                                                                                                                                                                                        • Grupo Inditex

                                                                                                                                                                                                                                                                                                            • Figure 89: Grupo Inditex: UK sales as share of clothing specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                                                                                                          • Strategic evaluation
                                                                                                                                                                                                                                                                                                            • Recent history
                                                                                                                                                                                                                                                                                                              • Financial performance
                                                                                                                                                                                                                                                                                                                • Figure 90: Grupo Inditex: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                              • Store portfolio
                                                                                                                                                                                                                                                                                                                • Figure 91: Grupo Inditex: UK Outlet data, 2007-11
                                                                                                                                                                                                                                                                                                                • Figure 92: Grupo Inditex: UK outlet numbers, by fascia, 2007-11
                                                                                                                                                                                                                                                                                                              • Consumer profile
                                                                                                                                                                                                                                                                                                                • Zara
                                                                                                                                                                                                                                                                                                                  • Figure 93: Zara UK: Shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                  • Figure 94: Zara UK: Shoppers in last six months, by region group, July 2011
                                                                                                                                                                                                                                                                                                                  • Figure 95: Zara UK: Shoppers in last six months, by ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                • Retail offering
                                                                                                                                                                                                                                                                                                                  • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                    • Figure 96: Zara UK: Online consumer demographics, three month average to July 2011
                                                                                                                                                                                                                                                                                                                • H&M Hennes & Mauritz

                                                                                                                                                                                                                                                                                                                    • Figure 97: H&M Hennes & Mauritz: Sales as % of clothing specialists’ sales in the UK, 2006-10
                                                                                                                                                                                                                                                                                                                  • Strategic evaluation
                                                                                                                                                                                                                                                                                                                    • Recent history
                                                                                                                                                                                                                                                                                                                      • Financial performance
                                                                                                                                                                                                                                                                                                                        • Figure 98: H&M Hennes & Mauritz: Group financial performance, 2005/06-2009/10
                                                                                                                                                                                                                                                                                                                      • Store portfolio
                                                                                                                                                                                                                                                                                                                        • Figure 99: H&M Hennes & Mauritz: Outlet data, 2005/06-2009/10
                                                                                                                                                                                                                                                                                                                      • Consumer profile
                                                                                                                                                                                                                                                                                                                        • Figure 100: H&M: Shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                        • Figure 101: H&M: Shoppers in last six months, by region group, July 2011
                                                                                                                                                                                                                                                                                                                        • Figure 102: H&M: Shoppers in last six months, by ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                      • Retail offering
                                                                                                                                                                                                                                                                                                                        • e-commerce
                                                                                                                                                                                                                                                                                                                          • Figure 103: H&M: Online consumer demographics, three month average to July 2011
                                                                                                                                                                                                                                                                                                                      • Mackays Stores Group Ltd (M&Co)

                                                                                                                                                                                                                                                                                                                          • Figure 104: Mackays Stores Group Ltd: Sales as share of clothing specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                                                                                                                        • Strategic evaluation
                                                                                                                                                                                                                                                                                                                          • Recent history
                                                                                                                                                                                                                                                                                                                            • Financial performance
                                                                                                                                                                                                                                                                                                                              • Figure 105: Mackays Stores Group Ltd: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                            • Store portfolio
                                                                                                                                                                                                                                                                                                                              • Figure 106: Mackays Stores Group Ltd: Outlet data, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                            • Retail offering
                                                                                                                                                                                                                                                                                                                              • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                • Figure 107: M&Co: Profile of online visitors, July 2011
                                                                                                                                                                                                                                                                                                                            • Mango Group

                                                                                                                                                                                                                                                                                                                                • Figure 108: Mango UK: Sales as share of all clothing specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                                                                                                                              • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                • Recent history
                                                                                                                                                                                                                                                                                                                                  • Financial performance
                                                                                                                                                                                                                                                                                                                                    • Figure 109: MNG-Mango UK Ltd: Group financial performance, 2006-10
                                                                                                                                                                                                                                                                                                                                  • Store portfolio
                                                                                                                                                                                                                                                                                                                                    • Figure 110: MNG-Mango UK Ltd: Outlet data, 2006-11
                                                                                                                                                                                                                                                                                                                                  • Store design
                                                                                                                                                                                                                                                                                                                                    • Retail offering
                                                                                                                                                                                                                                                                                                                                      • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                        • Figure 111: Mango UK: Online profile of unique visitors, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                    • Marks & Spencer (M&S)

                                                                                                                                                                                                                                                                                                                                        • Figure 112: Marks & Spencer: Sales* as share of UK clothing specialists’ sales, 2006-10
                                                                                                                                                                                                                                                                                                                                      • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                        • Recent history
                                                                                                                                                                                                                                                                                                                                          • Financial performance
                                                                                                                                                                                                                                                                                                                                              • Figure 113: Marks & Spencer: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                            • Store portfolio
                                                                                                                                                                                                                                                                                                                                              • Figure 114: Marks & Spencer: Outlet data, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                              • Figure 115: M&S: UK Outlets not specialising in food, by type, 2007/08-2010/11
                                                                                                                                                                                                                                                                                                                                            • Consumer profile
                                                                                                                                                                                                                                                                                                                                              • Figure 116: M&S shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                              • Figure 117: M&S shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                            • Retail offering
                                                                                                                                                                                                                                                                                                                                              • Figure 118: Marks & Spencer: Own brand clothing portfolio, 2011
                                                                                                                                                                                                                                                                                                                                            • Advertising
                                                                                                                                                                                                                                                                                                                                              • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                                • Figure 119: M&S: M&S Direct sales, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                • Figure 120: M&S: Online profile of unique visitors, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                            • Matalan Ltd

                                                                                                                                                                                                                                                                                                                                                • Figure 121: Matalan Ltd: Sales as share of clothing specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                                                                                                                                              • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                • Recent history
                                                                                                                                                                                                                                                                                                                                                  • Financial performance
                                                                                                                                                                                                                                                                                                                                                    • Figure 122: Matalan Retail Ltd: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                  • Store portfolio
                                                                                                                                                                                                                                                                                                                                                    • Figure 123: Matalan Ltd: Outlet data, 2007-11
                                                                                                                                                                                                                                                                                                                                                  • Consumer profiles
                                                                                                                                                                                                                                                                                                                                                    • Figure 124: Matalan shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                    • Figure 125: Matalan shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                  • Retail offering
                                                                                                                                                                                                                                                                                                                                                    • e-commerce
                                                                                                                                                                                                                                                                                                                                                        • Figure 126: Matalan.co.uk: Online consumer demographics, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                    • Monsoon

                                                                                                                                                                                                                                                                                                                                                        • Figure 127: Monsoon: Sales as share of clothing specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                                                                                                                                                      • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                        • Recent history
                                                                                                                                                                                                                                                                                                                                                          • Financial performance
                                                                                                                                                                                                                                                                                                                                                            • Figure 128: Monsoon: Group financial performance, 2006-10
                                                                                                                                                                                                                                                                                                                                                          • Store portfolio
                                                                                                                                                                                                                                                                                                                                                            • Figure 129: Monsoon: outlet data, 2006-11
                                                                                                                                                                                                                                                                                                                                                          • Consumer profile
                                                                                                                                                                                                                                                                                                                                                            • Figure 130: Monsoon: Socio-demographic profile, July 2011
                                                                                                                                                                                                                                                                                                                                                            • Figure 131: Monsoon: Regional profile, July 2011
                                                                                                                                                                                                                                                                                                                                                            • Figure 132: Monsoon: Special ACORN group profile, July 2011
                                                                                                                                                                                                                                                                                                                                                          • Retail offering
                                                                                                                                                                                                                                                                                                                                                            • e-commerce
                                                                                                                                                                                                                                                                                                                                                                • Figure 133: Monsoon: Online customer profile, July 2011
                                                                                                                                                                                                                                                                                                                                                            • New Look Retail Group

                                                                                                                                                                                                                                                                                                                                                                • Figure 134: New Look: UK sales as share of UK clothing specialists’ sales, 2006-10
                                                                                                                                                                                                                                                                                                                                                              • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                • Recent history
                                                                                                                                                                                                                                                                                                                                                                  • Financial performance
                                                                                                                                                                                                                                                                                                                                                                      • Figure 135: New Look Group Plc: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                    • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                      • Figure 136: New Look Group Plc: Outlet data, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                      • Figure 137: New Look: European outlet data, 2007/08-2010/11
                                                                                                                                                                                                                                                                                                                                                                    • Consumer profile
                                                                                                                                                                                                                                                                                                                                                                      • Figure 138: New Look shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                      • Figure 139: New Look shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                    • Retail offering
                                                                                                                                                                                                                                                                                                                                                                      • Figure 140: New Look: Product mix for New Look brand sales, 2010/11
                                                                                                                                                                                                                                                                                                                                                                    • e-commerce
                                                                                                                                                                                                                                                                                                                                                                      • Figure 141: New Look: E-commerce sales, 2007/08-2010/11
                                                                                                                                                                                                                                                                                                                                                                      • Figure 142: New Look: Online profile of unique visitors, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                  • Next Group

                                                                                                                                                                                                                                                                                                                                                                      • Figure 143: Next: UK sales as share of clothing specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                                                                                                                                                                    • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                      • Recent history
                                                                                                                                                                                                                                                                                                                                                                        • Financial performance
                                                                                                                                                                                                                                                                                                                                                                            • Figure 144: Next Group: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                          • First half 2011/12
                                                                                                                                                                                                                                                                                                                                                                              • Figure 145: Next Group: Group interim financial performance, 2010/11-2011/12
                                                                                                                                                                                                                                                                                                                                                                            • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                • Figure 146: Next Group: Outlet data, 2007-11
                                                                                                                                                                                                                                                                                                                                                                              • International
                                                                                                                                                                                                                                                                                                                                                                                • Figure 147: Next: International outlets, 2009-11
                                                                                                                                                                                                                                                                                                                                                                              • Consumer profiles
                                                                                                                                                                                                                                                                                                                                                                                • Figure 148: Next shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                • Figure 149: Next shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                              • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                                                                    • Figure 150: Next.co.uk: Online consumer demographics, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                • Peacock Group

                                                                                                                                                                                                                                                                                                                                                                                    • Figure 151: Peacock Group: Sales as share of clothing specialists’ in UK, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                  • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                    • Recent history
                                                                                                                                                                                                                                                                                                                                                                                      • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                        • Figure 152: Peacock Group: Group financial performance, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                      • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                          • Figure 153: Peacock Group: Outlet data, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                        • Consumer profiles
                                                                                                                                                                                                                                                                                                                                                                                          • Figure 154: Peacocks shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                          • Figure 155: Peacocks shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                        • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                          • e-commerce
                                                                                                                                                                                                                                                                                                                                                                                            • Figure 156: Peacocks.co.uk: Online consumer demographics, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                        • Primark/Penneys

                                                                                                                                                                                                                                                                                                                                                                                            • Figure 157: Primark: Sales as share of clothing specialists in UK, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                          • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                            • Recent history
                                                                                                                                                                                                                                                                                                                                                                                              • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 158: Primark/Penneys: Financial performance, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 159: Primark/Penneys: Outlet data, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 160: Primark/Penneys: Outlet numbers, by country, September 2011
                                                                                                                                                                                                                                                                                                                                                                                                • Consumer profile
                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 161: Primark shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 162: Primark shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                  • e-commerce
                                                                                                                                                                                                                                                                                                                                                                                                  • River Island Clothing

                                                                                                                                                                                                                                                                                                                                                                                                      • Figure 163: River Island Clothing Co Ltd: Sales as share of clothing specialists’ sales in the UK, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                    • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                                                                                      • History
                                                                                                                                                                                                                                                                                                                                                                                                        • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 164: River Island Clothing Co Ltd: Group financial performance, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                        • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 165: River Island Clothing Co Ltd: Outlet data, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                        • Consumer profile
                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 166: River Island shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 167: River Island shoppers in last six months, by region group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                          • Figure 168: River Island shoppers in last six months, by ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                        • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                          • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 169: River Island: Online consumer demographics, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                                        • TJX Europe (TK Maxx)

                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 170: TJX UK (TK Maxx): Sales as share of clothing specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 171: TJX Europe: Sales as share of clothing specialists’ sales in Europe, 2006-10
                                                                                                                                                                                                                                                                                                                                                                                                          • Recent history
                                                                                                                                                                                                                                                                                                                                                                                                            • Financial performance
                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 172: TJX Europe: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                            • Store portfolio
                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 173: TJX Europe: Outlet data, 2006/07-2010/11
                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 174: TJX Europe: Outlet data by country and format, January 2011
                                                                                                                                                                                                                                                                                                                                                                                                            • Consumer profile
                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 175: TK Maxx (UK); shoppers in last six months, by gender, age and socio-economic group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 176: TK Maxx (UK) shoppers in last six months, by region and ACORN group, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                            • Retail offering
                                                                                                                                                                                                                                                                                                                                                                                                              • e-commerce
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 177: TK Maxx UK online profile of unique visitors, three month average to July 2011
                                                                                                                                                                                                                                                                                                                                                                                                              • Appendix – Broader Market Environment

                                                                                                                                                                                                                                                                                                                                                                                                                • Population
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 178: Europe: Population, by age group, 2005
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 179: Europe: Population, by age group, 2010
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 180: Europe: Population, by age group, 2015
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 181: Europe: Population, by age group, 2020
                                                                                                                                                                                                                                                                                                                                                                                                                • GDP
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 182: Europe: GDP (current prices), 2010
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 183: Europe: GDP growth rates (current prices), 2001-Q2 2011 (Annual % change)
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 184: Europe: GDP growth rates (constant prices), 2001-Q2 2011 (annual % change)
                                                                                                                                                                                                                                                                                                                                                                                                                • Consumer spending
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 185: Europe: Households’ consumer spending (current prices), 2010
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 186: Europe: Households’ consumer spending growth rates (current prices), 2001-Q2 2011 (annual % change)
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 187: Europe: Households’ consumer spending growth rates (constant prices), 2001-Q2 2011 (annual % change)
                                                                                                                                                                                                                                                                                                                                                                                                                • Consumer prices
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 188: Europe: Harmonised index of consumer prices, 2001-10 (Annual average rate of change (%))
                                                                                                                                                                                                                                                                                                                                                                                                                • Unemployment
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 189: Europe: Average rate of unemployment, 2001-10
                                                                                                                                                                                                                                                                                                                                                                                                                • Interest rates
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 190: Europe: Interest rates, 2005-Q2 2011
                                                                                                                                                                                                                                                                                                                                                                                                                • Consumer confidence
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 191: Europe: Consumer confidence, Sep 2010-Aug 2011
                                                                                                                                                                                                                                                                                                                                                                                                              • Appendix – Brand Research

                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 192: Store usage, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 193: Store commitment, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 194: Store momentum, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 195: Store diversity, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 196: Store satisfaction, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 197: Store recommendation, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 198: Store attitude, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 199: Store image – macro image, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 200: Store image – micro image, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 201: Profile of target groups by demographic, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 202: Psychographic segmentation, by target group, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 203: Store usage, by target group, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                                • Brand index
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 204: Store index, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                              • Appendix – Internet Usage

                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 205: Leading clothing retail websites, August 2011
                                                                                                                                                                                                                                                                                                                                                                                                              • Appendix – Where They Buy Clothing

                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 206: Most popular where consumers have purchased clothes in the last 12 months, by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 207: Next most popular where consumers have purchased clothes in the last 12 months, by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 208: Popular where consumers have purchased clothes in the last 12 months by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 209: Other where consumers have purchased clothes in the last 12 months by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 210: Least popular where consumers have purchased clothes in the last 12 months by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                              • Appendix – How They Shop for Clothing

                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 211: Consumer attitudes towards buying clothes, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 212: Where consumers have purchased clothes in the last 12 months, by most popular consumer attitudes towards buying clothes, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 213: Where consumers have purchased clothes in the last 12 months, by next most popular consumer attitudes towards buying clothes, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 214: Where consumers have purchased clothes in the last 12 months, by other consumer attitudes towards buying clothes, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 215: Consumer attitudes towards buying clothes, by next most popular where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 216: Consumer attitudes towards buying clothes, by popular where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 217: Consumer attitudes towards buying clothes, by other where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 218: Most popular consumer attitudes towards buying clothes, by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 219: Next most popular consumer attitudes towards buying clothes, by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                              • Appendix – Consumer Attitudes Towards Buying Clothes Instore and Online

                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 220: Where consumers have purchased clothes in the last 12 months, by most popular consumer attitudes towards buying clothes instore and online, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 221: Where consumers have purchased clothes in the last 12 months, by next most popular consumer attitudes towards buying clothes instore and online, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 222: Where consumers have purchased clothes in the last 12 months, by other consumer attitudes towards buying clothes instore and online, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 223: Clothing consumer typologies, groups by attitudes, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 224: Consumer attitudes towards buying clothes instore and online, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 225: Consumer attitudes towards buying clothes instore and online, by most popular where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 226: Consumer attitudes towards buying clothes instore and online, by next most popular where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 227: Consumer attitudes towards buying clothes instore and online, by popular where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 228: Consumer attitudes towards buying clothes instore and online, by other where consumers have purchased clothes in the last 12 months, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 229: Most popular consumer attitudes towards buying clothes instore and online, by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 230: Next most popular consumer attitudes towards buying clothes instore and online, by demographics, July 2011
                                                                                                                                                                                                                                                                                                                                                                                                              • Appendix – Target Groups

                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 231: Target groups, by demographics, July 2011

                                                                                                                                                                                                                                                                                                                                                                                                              Companies Covered

                                                                                                                                                                                                                                                                                                                                                                                                              • Arcadia Group
                                                                                                                                                                                                                                                                                                                                                                                                              • Associated British Foods Plc
                                                                                                                                                                                                                                                                                                                                                                                                              • Aurora fashions UK
                                                                                                                                                                                                                                                                                                                                                                                                              • Bank of England
                                                                                                                                                                                                                                                                                                                                                                                                              • Benetton Group
                                                                                                                                                                                                                                                                                                                                                                                                              • Bershka France
                                                                                                                                                                                                                                                                                                                                                                                                              • Bhs Ltd
                                                                                                                                                                                                                                                                                                                                                                                                              • Bonmarché
                                                                                                                                                                                                                                                                                                                                                                                                              • Boundary Mill
                                                                                                                                                                                                                                                                                                                                                                                                              • Burton old
                                                                                                                                                                                                                                                                                                                                                                                                              • Choice Discount Stores Ltd
                                                                                                                                                                                                                                                                                                                                                                                                              • Debenhams Total (GTV)
                                                                                                                                                                                                                                                                                                                                                                                                              • Dorothy Perkins old
                                                                                                                                                                                                                                                                                                                                                                                                              • Etam UK
                                                                                                                                                                                                                                                                                                                                                                                                              • Evans old
                                                                                                                                                                                                                                                                                                                                                                                                              • Facebook, Inc.
                                                                                                                                                                                                                                                                                                                                                                                                              • Forever 21 Inc.
                                                                                                                                                                                                                                                                                                                                                                                                              • Gap Inc
                                                                                                                                                                                                                                                                                                                                                                                                              • Gianni Versace S.p.A.
                                                                                                                                                                                                                                                                                                                                                                                                              • Giorgio Armani S.p.A.
                                                                                                                                                                                                                                                                                                                                                                                                              • Grupo Inditex
                                                                                                                                                                                                                                                                                                                                                                                                              • H&M Hennes & Mauritz
                                                                                                                                                                                                                                                                                                                                                                                                              • House of Fraser Plc
                                                                                                                                                                                                                                                                                                                                                                                                              • Ipsos MORI
                                                                                                                                                                                                                                                                                                                                                                                                              • J. Sainsbury
                                                                                                                                                                                                                                                                                                                                                                                                              • JJB Sports Plc
                                                                                                                                                                                                                                                                                                                                                                                                              • John Lewis Plc (department store)
                                                                                                                                                                                                                                                                                                                                                                                                              • Kantar Media
                                                                                                                                                                                                                                                                                                                                                                                                              • Karen Millen
                                                                                                                                                                                                                                                                                                                                                                                                              • kate spade LLC
                                                                                                                                                                                                                                                                                                                                                                                                              • Kings Supermarkets (USA)
                                                                                                                                                                                                                                                                                                                                                                                                              • Lakeside Shopping Centre
                                                                                                                                                                                                                                                                                                                                                                                                              • Laura Ashley Group
                                                                                                                                                                                                                                                                                                                                                                                                              • LK Bennett Ltd
                                                                                                                                                                                                                                                                                                                                                                                                              • Loake Bros.
                                                                                                                                                                                                                                                                                                                                                                                                              • Mackays Stores Group Ltd
                                                                                                                                                                                                                                                                                                                                                                                                              • Mango Group
                                                                                                                                                                                                                                                                                                                                                                                                              • Marks & Spencer
                                                                                                                                                                                                                                                                                                                                                                                                              • Matalan Ltd
                                                                                                                                                                                                                                                                                                                                                                                                              • Miss Selfridge
                                                                                                                                                                                                                                                                                                                                                                                                              • Monsoon Accessorize Ltd
                                                                                                                                                                                                                                                                                                                                                                                                              • N Brown Group Plc
                                                                                                                                                                                                                                                                                                                                                                                                              • New Look Group Plc
                                                                                                                                                                                                                                                                                                                                                                                                              • Next Group
                                                                                                                                                                                                                                                                                                                                                                                                              • Oasis Fashions Ltd - UK
                                                                                                                                                                                                                                                                                                                                                                                                              • Office for National Statistics
                                                                                                                                                                                                                                                                                                                                                                                                              • Peacocks
                                                                                                                                                                                                                                                                                                                                                                                                              • Polo Ralph Lauren Corporation
                                                                                                                                                                                                                                                                                                                                                                                                              • Primark Stores Ltd
                                                                                                                                                                                                                                                                                                                                                                                                              • Primark/Penneys
                                                                                                                                                                                                                                                                                                                                                                                                              • Pull & Bear UK
                                                                                                                                                                                                                                                                                                                                                                                                              • River Island Clothing Co Ltd
                                                                                                                                                                                                                                                                                                                                                                                                              • Selfridges Retail Ltd
                                                                                                                                                                                                                                                                                                                                                                                                              • Shop Direct Group
                                                                                                                                                                                                                                                                                                                                                                                                              • Spanx Inc [Spanx by Sara Blakeley]
                                                                                                                                                                                                                                                                                                                                                                                                              • Sports Direct UK
                                                                                                                                                                                                                                                                                                                                                                                                              • Stella McCartney
                                                                                                                                                                                                                                                                                                                                                                                                              • SuperGroup Plc (Retail)
                                                                                                                                                                                                                                                                                                                                                                                                              • Tesco Plc
                                                                                                                                                                                                                                                                                                                                                                                                              • The Shoe Studio Group Ltd
                                                                                                                                                                                                                                                                                                                                                                                                              • The TJX Companies
                                                                                                                                                                                                                                                                                                                                                                                                              • Topman old
                                                                                                                                                                                                                                                                                                                                                                                                              • Topshop old
                                                                                                                                                                                                                                                                                                                                                                                                              • Triumph International Ltd
                                                                                                                                                                                                                                                                                                                                                                                                              • Umbro International Limited
                                                                                                                                                                                                                                                                                                                                                                                                              • Uniqlo UK Ltd
                                                                                                                                                                                                                                                                                                                                                                                                              • Vodafone Group Plc (UK)
                                                                                                                                                                                                                                                                                                                                                                                                              • Wallis old
                                                                                                                                                                                                                                                                                                                                                                                                              • Warehouse Ltd
                                                                                                                                                                                                                                                                                                                                                                                                              • Whistles Ltd

                                                                                                                                                                                                                                                                                                                                                                                                              Clothing Retailing - UK - October 2011

                                                                                                                                                                                                                                                                                                                                                                                                              US $2,583.33 (Excl.Tax)