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Contract Catering - UK - September 2014

“Market conditions remain tough with consumers’ ongoing price sensitivity in this sector continuing to exert pressure on operators’ margins. Operators therefore should remain focused on menu innovation trends in order to trigger consumers’ ‘want to buy’ mentality.”

– Helena Childe, Senior Foodservice Analyst

This report covers the following issues:

  • Proactively demonstrating value-for-money cues could help caterers win market share
  • Caterers that communicate their product range more regularly could reap rewards
  • Tapping into consumers' 'want to buy' mentality through menu innovation

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Table of contents

  1. Introduction

      • Definition
        • Abbreviations
        • Executive Summary

            • The market
              • Figure 1: UK contract catering market size, 2009-19
            • Market factors
              • Market environment by segment
                • Market drivers
                  • Companies, brands and innovation
                    • Who’s innovating?
                      • The consumer
                        • Who eats school meals?
                          • Figure 2: Child's lunch during the week in term time, July 2014
                        • Parents’ attitudes towards school meals
                          • Figure 3: Parents’ attitudes towards school meals, July 2014
                        • Interest in products/services at school canteens
                          • Figure 4: Interest in products/services at school canteens, July 2014
                        • School meal enticements
                          • Figure 5: School meal enticements, July 2014
                        • What we think
                        • Issues and Insights

                            • Proactively demonstrating value-for-money cues could help caterers win market share
                              • The facts
                                • The implications
                                  • Caterers that communicate their product range more regularly could reap rewards
                                    • The facts
                                      • The implications
                                        • Tapping into consumers’ ‘want to buy’ mentality through menu innovation
                                          • The facts
                                            • The implications
                                            • Trend Application

                                                • Lunch monitors
                                                  • Fun food
                                                    • Global appeal
                                                    • Market Drivers

                                                      • Key points
                                                        • The UK economic recovery
                                                          • Population trends
                                                            • Figure 6: Trends in the age structure of the UK population, 2009-19
                                                          • Governmental budget concerns
                                                            • New contracting model
                                                              • New allergen labelling rules
                                                                • Sustainability initiatives
                                                                  • Central government commits to buying local produce
                                                                    • The Food for Life Catering Mark
                                                                    • Who’s Innovating?

                                                                      • Key points
                                                                        • Healthy eating
                                                                          • Street food
                                                                            • Technological advancements
                                                                              • Pre-ordering and online payments for school meals
                                                                                • Flexible catering for flexible working
                                                                                  • Loyalty scheme apps
                                                                                  • Market Size and Forecast

                                                                                    • Key points
                                                                                      • Market performance
                                                                                        • Figure 7: UK contract catering market size, 2009-19
                                                                                        • Figure 8: UK contract catering market size, 2009-19
                                                                                      • Forecast methodology
                                                                                      • Market Environment by Segment

                                                                                        • Key points
                                                                                          • Business & Industry (B&I)
                                                                                            • Figure 9: Employment and unemployment, by gender, 2009-19
                                                                                            • Figure 10: Seasonally adjusted unemployment rate, Q1 2009-Q2 2014
                                                                                          • Schools
                                                                                            • Figure 11: Trends in school numbers and numbers of pupils in England, 2003-14
                                                                                          • Healthcare
                                                                                            • NHS spending fails to keep pace with inflation
                                                                                              • BMA predicts NHS costs to rise ahead of inflation
                                                                                                • Number of beds falling, food spend per patient rises
                                                                                                  • Figure 12: Average daily available beds open overnight, by sector, England, Q1 2010/11-Q1 2014/15
                                                                                                  • Figure 13: Selected NHS associated costs, 2009/10-2012/13
                                                                                                • New recommendations for hospital food announced in 2014
                                                                                                  • Meals in the wider healthcare context
                                                                                                    • Prisons
                                                                                                      • Figure 14: Population in prison establishments in England and Wales, June 2010-June 2014
                                                                                                      • Figure 15: Projected prison population (end of June figures), June 2014-June 2019
                                                                                                    • Defence
                                                                                                        • Figure 16: Trends in the strength of regular UK Armed Forces personnel, 2006-14
                                                                                                      • The Daily Food Charge
                                                                                                      • Companies and Products

                                                                                                        • Key points
                                                                                                          • Aramark
                                                                                                            • Financial information
                                                                                                              • Figure 17: Financial performance of Aramark UK Ltd, 2011-13
                                                                                                            • Recent developments
                                                                                                              • Bartlett Mitchell
                                                                                                                • Financial information
                                                                                                                  • Recent developments
                                                                                                                    • BaxterStorey
                                                                                                                      • Financial information
                                                                                                                        • Figure 18: Financial performance of BaxterStorey, 2011-13
                                                                                                                      • Recent developments
                                                                                                                        • Compass Group
                                                                                                                          • Financial information
                                                                                                                            • Figure 19: Financial performance of Compass Group Plc, 2011-13
                                                                                                                          • Recent developments
                                                                                                                            • Elior
                                                                                                                              • Financial information
                                                                                                                                • Figure 20: Financial performance of Elior UK plc, 2011-13
                                                                                                                              • Recent developments
                                                                                                                                • Harrison Catering
                                                                                                                                  • Financial information
                                                                                                                                    • Recent developments
                                                                                                                                      • OCS
                                                                                                                                        • Financial information
                                                                                                                                          • Figure 21: Financial performance of OCS Group UK Limited, 2011-13
                                                                                                                                        • Recent developments
                                                                                                                                          • Sodexo
                                                                                                                                            • Financial information
                                                                                                                                              • Figure 22: Financial performance of Sodexo Limited, 2011-13
                                                                                                                                            • Recent developments
                                                                                                                                              • Other company developments
                                                                                                                                              • School Meals

                                                                                                                                                • Key points
                                                                                                                                                  • Trends in take-up of school meals
                                                                                                                                                    • Figure 23: Take-up of school lunches in England, 2010/11 and 2011/12
                                                                                                                                                    • Figure 24: Take-up of school meals in primary* and secondary schools in England, by region, for LAs reporting take-up in 2010/11 and 2011/12
                                                                                                                                                  • New school food standards
                                                                                                                                                    • The School Food Plan
                                                                                                                                                      • London schools and healthy eating initiatives
                                                                                                                                                        • Drawing on expertise from the foodservice arena
                                                                                                                                                          • Universal Infant Free School Meals (UIFSM)
                                                                                                                                                          • The Consumer – Who Eats School Meals?

                                                                                                                                                            • Key points
                                                                                                                                                              • Who eats school meals?
                                                                                                                                                                  • Figure 25: Child's lunch during the week in term time, July 2014
                                                                                                                                                                • Who eats packed lunches?
                                                                                                                                                                    • Figure 26: Child’s lunch during the week in term tine, by age of youngest school-aged child, July 2014
                                                                                                                                                                • The Consumer – Parents’ Attitudes Towards School Meals

                                                                                                                                                                  • Key points
                                                                                                                                                                    • More than a third of parents say school lunches are an important part of their child’s overall diet
                                                                                                                                                                        • Figure 27: Parents’ attitudes towards school meals, July 2014
                                                                                                                                                                      • Criticisms of school meals
                                                                                                                                                                        • The demanding end consumer
                                                                                                                                                                        • The Consumer – Interest in Products/Services at School Canteens

                                                                                                                                                                          • Key points
                                                                                                                                                                            • Parents are seeking tools to help their children make better food choices
                                                                                                                                                                                • Figure 28: Interest in products/services at school canteens, July 2014
                                                                                                                                                                              • Interaction to drive interest
                                                                                                                                                                                • A role for edutainment
                                                                                                                                                                                  • V is for variety
                                                                                                                                                                                    • Greater range of hot meals
                                                                                                                                                                                      • Grab and go options
                                                                                                                                                                                      • The Consumer – School Meal Enticements

                                                                                                                                                                                        • Key points
                                                                                                                                                                                          • Nearly a third of parents would like greater participation in school meal menu development
                                                                                                                                                                                              • Figure 29: School meal enticements, July 2014
                                                                                                                                                                                            • Monitoring
                                                                                                                                                                                              • Transparency
                                                                                                                                                                                                • Parental control
                                                                                                                                                                                                • Appendix – Market Size and Forecast

                                                                                                                                                                                                    • Figure 30: Best- and worst-case forecasts for the contract catering market, 20014-19
                                                                                                                                                                                                • Appendix – The Consumer – Age of Youngest School-aged Child

                                                                                                                                                                                                    • Figure 31: Age of youngest school-aged child, July 2014
                                                                                                                                                                                                    • Figure 32: Age of youngest school-aged child, by demographics, July 2014
                                                                                                                                                                                                    • Figure 33: Parents’ attitudes towards school meals, by age of youngest school-aged child, July 2014
                                                                                                                                                                                                    • Figure 34: School meal enticements, by age of youngest school-aged child, July 2014
                                                                                                                                                                                                • Appendix – The Consumer – Who Eats School Meals?

                                                                                                                                                                                                    • Figure 35: Child's lunch during the week in term time, July 2014
                                                                                                                                                                                                    • Figure 36: Child's lunch during the week in term time, by demographics, July 2014
                                                                                                                                                                                                    • Figure 37: Child's lunch during the week in term time, by age of youngest school-aged child, July 2014
                                                                                                                                                                                                    • Figure 38: Parents’ attitudes towards school meals, by child's lunch during the week in term time, July 2014
                                                                                                                                                                                                    • Figure 39: Interest in products/services at school canteens, by child's lunch during the week in term time, July 2014
                                                                                                                                                                                                    • Figure 40: School meal enticements, by child's lunch during the week in term time, July 2014
                                                                                                                                                                                                • Appendix – The Consumer – Parents’ Attitudes Towards School Meals

                                                                                                                                                                                                    • Figure 41: Parents attitudes towards school meals, July 2014
                                                                                                                                                                                                    • Figure 42: Most popular attitudes towards school meals among parents, by demographics, July 2014
                                                                                                                                                                                                    • Figure 43: Next most popular attitudes towards school meals among parents, by demographics, July 2014
                                                                                                                                                                                                    • Figure 44: Parents’ attitudes towards school meals, by parents’ attitudes towards school meals, July 2014
                                                                                                                                                                                                    • Figure 45: Interest in products/services at school canteens, by parents’ attitudes towards school meals, July 2014
                                                                                                                                                                                                    • Figure 46: School meal enticements, by parents’ attitudes towards school meals, July 2014
                                                                                                                                                                                                • Appendix – The Consumer – Interest in Products/Services at School Canteens

                                                                                                                                                                                                    • Figure 47: Products/services parents are interested in at school canteens, July 2014
                                                                                                                                                                                                    • Figure 48: Most popular products/services parents are interested in at school canteens, by demographics, July 2014
                                                                                                                                                                                                    • Figure 49: Next most popular products/services parents are interested in at school canteens, by demographics, July 2014
                                                                                                                                                                                                    • Figure 50: Interest in products/services at school canteens, by most popular products/services parents are interested in at school canteens, July 2014
                                                                                                                                                                                                    • Figure 51: Interest in products/services at school canteens, by next most popular products/services parents are interested in at school canteens, July 2014
                                                                                                                                                                                                    • Figure 52: School meal enticements, by most popular products/services parents are interested in at school canteens, July 2014
                                                                                                                                                                                                    • Figure 53: School meal enticements, by next most popular products/services parents are interested in at school canteens, July 2014
                                                                                                                                                                                                • Appendix – The Consumer – School Meal Enticements

                                                                                                                                                                                                    • Figure 54: School meal enticements, July 2014
                                                                                                                                                                                                    • Figure 55: Most popular school meal enticements, by demographics, July 2014
                                                                                                                                                                                                    • Figure 56: Next most popular school meal enticements, by demographics, July 2014
                                                                                                                                                                                                    • Figure 57: School meal enticements, by most popular school meal enticements, July 2014
                                                                                                                                                                                                    • Figure 58: School meal enticements, by next most popular school meal enticements, July 2014
                                                                                                                                                                                                    • Figure 59: Interest in products/services at school canteens, by most popular school meal enticements, July 2014
                                                                                                                                                                                                    • Figure 60: Interest in products/services at school canteens, by next most popular school meal enticements, July 2014

                                                                                                                                                                                                Companies Covered

                                                                                                                                                                                                To learn more about the companies covered in this report please contact us.

                                                                                                                                                                                                Contract Catering - UK - September 2014

                                                                                                                                                                                                US $2,583.33 (Excl.Tax)