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Department Stores - France - April 2015

This year, our exclusive consumer research asked French consumers:

  • Which department stores they had visited or bought anything from in the last six months, and whether this was online or in-store.
  • Attitudes towards shopping at department stores.

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Table of contents

  1. Executive Summary

    • Spending and inflation – Department store categories
        • Figure 1: France: Harmonised indices of consumer prices: Annual % change, 2010-Jan 2015
      • Department stores’ share of clothing and beauty markets
        • Department store sector size and forecast
          • The leading department stores
            • Department stores online
              • The consumer – Where they shop
                  • Figure 2: France: The consumer: Department stores purchased from in the past six months, whether in-store or online, February 2015
                • The consumer – Attitudes to department stores
                  • Figure 3: France: The consumer: Attitudes to department stores, February 2015
                • What we think
                • Issues and Insights

                  • Paris vs the provinces
                    • The facts
                      • The implications
                        • Online is a seriously missed opportunity
                          • The facts
                            • The implications
                            • Spending and Inflation – Department Store Categories

                              • Key points
                                  • Figure 4: France: Spending on key department store product markets, (incl. VAT), at current prices, 2009-14
                                • Retailer and consumer confidence
                                  • Figure 5: France: Consumer confidence and retail confidence levels, January 2014-February 2015
                                • Inflation (and deflation)
                                  • Figure 6: France: Harmonised indices of consumer prices: Annual % change, 2010-Jan 2015
                                  • Figure 7: France: Harmonised indices of consumer prices: Annual % change, 2010-14
                              • Department Stores’ Share of Clothing & Beauty Markets

                                • Key points
                                  • Department stores are a major channel in clothing
                                    • Figure 8: France: Where people shopped for clothing in the last 12 months, Aug 2014
                                    • Figure 9: France: Estimated channels of distribution for clothing and footwear, 2013
                                  • Department stores’ share of the beauty market
                                    • Figure 10: France: Retailers used to purchase beauty products, November 2014
                                    • Figure 11: France: Estimated channels of distribution of spending on beauty and personal care goods, 2013
                                • Department Store Sector Size and Forecast

                                  • Key points
                                    • Department store sector size
                                      • Figure 12: France: Department store sector estimated sales (excl. VAT), 2012-14
                                    • Mixed goods retailers sector
                                      • Figure 13: France: Mixed goods retailers’ sales (excl. VAT), 2009-14
                                      • Figure 14: France: Mixed goods retailers’ sales forecasts (excl. VAT), 2015-20
                                  • Leading Separtment Stores – Financials and Outlets

                                    • Key points
                                      • Huge disparity between Parisian flagships and the rest of the country
                                        • Investing in new and existing stores
                                          • But facing up to realities outside the capital
                                            • Figure 15: France: Leading department stores retailers’ sales, 2012-14
                                            • Figure 16: France: Leading department store retailers, store numbers, 2012-14
                                            • Figure 17: France: Leading department store retailers’ annual sales per outlet, 2012-14
                                        • Leading Department Stores – Market Shares

                                            • Figure 18: France: Leading department store retailers’ shares of Mixed goods retailers’ sales, 2012-14
                                        • Online

                                          • Key points
                                            • The online shopper
                                              • Figure 19: France: Percentage of all individuals having purchased online in the past 12 months, selected categories, 2010-14
                                            • Department stores online
                                                • Figure 20: France: Online visitor data, September 2014
                                            • The Consumer – Where They Shop

                                              • Key points
                                                • What we asked
                                                  • Where they shop – Galeries Lafayette most popular
                                                      • Figure 21: France: The consumer: Department stores purchased from in the past six months, whether in-store or online, February 2015
                                                      • Figure 22: France: The consumer: Department stores visited and purchased from in the past six months, February 2015
                                                    • The online/offline split
                                                        • Figure 23: France: The consumer: Department stores purchased from in the past six months, in-store and online, February 2015
                                                        • Figure 24: France: The consumer: Department stores visited and purchased from online in the past six months, February 2015
                                                      • Customer profiles
                                                          • Figure 25: France: The consumer: Department stores visited in the past six months, whether in-store or online, average age and affluence, February 2015
                                                      • The Consumer – Attitudes to Shopping at Department Stores

                                                        • Key points
                                                          • What we asked
                                                              • Figure 26: France: The consumer: Attitudes to department stores, February 2015
                                                              • Figure 27: France: The consumer: Attitudes to department stores, February 2015
                                                          • Galeries Lafayette

                                                              • What we think
                                                                • French regional store base has major problems
                                                                  • Still opportunities in the domestic market
                                                                    • Targeting of international customer base becomes double-edged sword
                                                                      • Overseas store growth is likely to bring limited additional growth
                                                                        • Continues to lag behind in developing its online business
                                                                          • Company background
                                                                            • Company performance
                                                                              • Figure 28: Galeries Lafayette (Group): Group sales performance, 2010-14
                                                                              • Figure 29: Galeries Lafayette: Outlet data, 2010-14
                                                                            • Retail offering
                                                                            • Le Bon Marché

                                                                                • What we think
                                                                                  • Small but unique
                                                                                    • Modernising and transforming
                                                                                      • Company background
                                                                                        • Company performance
                                                                                          • Figure 30: LVMH Selective Retail, financial performance, 2010-14
                                                                                          • Figure 31: Le Bon Marché Group: Sales performance, excl. VAT, 2010-14
                                                                                        • Stores
                                                                                          • Figure 32: Le Bon Marché: Outlet data, 2010-14
                                                                                        • Retail offering
                                                                                        • Printemps

                                                                                            • What we think
                                                                                              • Successful move upmarket
                                                                                                • Haussmann store outperforms the rest of the estate
                                                                                                  • New stores and refurbishment programme to improve performance beyond the flagship
                                                                                                    • Expanding Citadium standalone young fashion chain
                                                                                                      • Company background
                                                                                                        • Company performance
                                                                                                          • Figure 33: Printemps: Group sales performance, 2009/10-2014/15
                                                                                                        • Stores
                                                                                                            • Figure 34: Printemps: Outlet data, 2009/10-2014/15
                                                                                                          • Retail offering

                                                                                                          Companies Covered

                                                                                                          To learn more about the companies covered in this report please contact us.

                                                                                                          Department Stores - France - April 2015

                                                                                                          £995.00 (Excl.Tax)