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Department Stores - Italy - April 2015

This year, our exclusive consumer research asked Italian consumers:

  • Which department stores they had visited or bought anything from in the last six months, and whether this was online or in-store.
  • Attitudes towards shopping at department stores.

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Table of contents

  1. Executive Summary

    • Spending and inflation – Department store categories
        • Figure 1: Italy: Harmonised indices of consumer prices: Annual % change, 2010-January 2015
      • Department stores’ share of clothing and beauty markets
        • Department store sector size and forecast
          • The leading department stores
            • Department stores online
              • The consumer – Where they shop
                • Figure 2: Italy: The consumer: Where they visited and bought, February 2015
              • The consumer – Attitudes towards department stores
                • Figure 3: Italy: The consumer: Attitudes towards department stores, February 2015
              • What we think
              • Issues and Insights

                • Can Coin and La Rinascente tap in to the appetite for online shopping?
                  • The facts
                    • The implications
                      • Are department stores meeting customer needs in fashion?
                        • The facts
                          • The implications
                          • Spending and Inflation – Department Store Categories

                            • Key points
                                • Figure 4: Italy: Spending on key department store product markets, (incl. VAT), at current prices, 2010-14
                              • Retailer and consumer confidence
                                • Figure 5: Italy: Consumer confidence and retail confidence levels, January 2014-February 2015
                              • Inflation (and deflation)
                                • Figure 6: Italy: Harmonised indices of consumer prices: Annual % change, 2010-14
                                • Figure 7: Italy: Harmonised indices of consumer prices: Annual % change, 2010-January 2015
                            • Department Stores’ Share of Clothing and Beauty Markets

                              • Key points
                                • Department stores are a major channel in clothing
                                  • Figure 8: Italy: The consumer: Where they bought clothing in the past 12 months, August 2014
                                  • Figure 9: Italy: Estimated distribution of spending on clothing, by retail sector, 2013
                                • Department stores share of the beauty market
                                  • Figure 10: Italy: The consumer: Where they bought beauty products in the past 12 months, November 2014
                                  • Figure 11: Italy: Estimated distribution of spending on personal care products, by retail sector, 2013
                              • Department Store Sector Size and Forecast

                                • Key points
                                  • Department store sector size
                                    • Figure 12: Italy: department store sector estimated sales (excl. VAT), 2010-2014
                                  • Mixed goods retailers sector
                                    • Figure 13: Italy: Mixed goods retail sales (excl. VAT), 2009-14
                                    • Figure 14: Italy: Mixed goods retail sales forecasts (excl. VAT), 2015-20
                                • Leading Department Stores – Financials and Outlets

                                  • Key points
                                    • Other department store operators
                                      • Figure 15: Italy: Leading Department stores retailers’ estimated net revenues, 2010-14
                                      • Figure 16: Italy: Leading Department store retailers’ store numbers, 2010-14
                                      • Figure 17: Italy: Leading Department store retailers’ annual sales per outlet, 2010-14
                                  • Leading Department Stores – Market Shares

                                      • Figure 18: Italy: Leading department store retailers’ shares of department store sector, 2010-14
                                      • Figure 19: Italy: Leading department store retailers’ shares of mixed goods retailers sector, 2010-14
                                  • Online

                                    • Key points
                                      • The online shopper
                                        • Figure 20: Italy: Percentage of all individuals having purchased online in the past 12 months, selected categories, 2010-14
                                      • Department stores online
                                      • The Consumer – Where they Shop

                                        • Key points
                                          • What we asked
                                            • Department stores not heavily used
                                              • Coin and La Rinascente attract more buyers than visitors
                                                  • Figure 21: Italy: The consumer: Where they visited and bought in the previous six months, February 2015
                                                • Italians more likely to shop in foreign department stores
                                                    • Figure 22: Europe: The consumer: Those shopping at foreign department stores in the previous six months, by country, February 2015
                                                  • 20-34 year olds the key department store customer
                                                    • Figure 23: Italy: The consumer: Where they bought in the previous six months, by age, February 2015
                                                  • Coin has broader appeal
                                                      • Figure 24: Italy: The consumer: Where they bought in the previous six months, by household income, February 2015
                                                  • The Consumer – Attitudes to Shopping at Department Stores

                                                    • Key points
                                                      • What we asked
                                                        • Italians want to shop online
                                                          • Scope to improve in-store services
                                                              • Figure 25: Italy: The consumer: Attitudes towards department stores, February 2015
                                                            • Fashion opportunities
                                                                • Figure 26: Italy: The consumer: Attitudes towards the clothing offer in department stores, February 2015
                                                              • The affluent least satisfied with choice of sizes
                                                                  • Figure 27: Italy: The consumer: Attitudes towards the clothing offer in department stores, February 2015
                                                                • Men and smartphones
                                                                    • Figure 28: Italy: The consumer: Attitudes towards using smartphones for department store shopping, February 2015
                                                                • Coin Department Stores

                                                                    • What we think
                                                                      • OVS spun off from Gruppo Coin
                                                                        • Better prospects for the department stores
                                                                          • Stepping into luxury territory with Excelsior
                                                                            • Coin Excelsior – A better way forward?
                                                                              • Company background
                                                                                • Company performance
                                                                                  • Figure 29: Coin department stores: Financial performance, 2010/11-2014/15
                                                                                  • Figure 30: Coin department stores: Outlet data, 2010/11-2014/15
                                                                                • Retail offering
                                                                                • La Rinascente

                                                                                    • What we think
                                                                                      • Shared resources
                                                                                        • Expanding in Europe?
                                                                                          • Targeting teenagers
                                                                                            • New domestic stores in the pipeline
                                                                                              • Embracing the internet?
                                                                                                • Company background
                                                                                                  • Company performance
                                                                                                      • Figure 31: La Rinascente (Department Stores): Estimated group sales performance, 2010-14
                                                                                                      • Figure 32: La Rinascente (Department Stores): Outlet data, 2010-14
                                                                                                    • Retail offering

                                                                                                    Companies Covered

                                                                                                    To learn more about the companies covered in this report please contact us.

                                                                                                    Department Stores - Italy - April 2015

                                                                                                    £995.00 (Excl.Tax)