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Facilities Management - UK - October 2016

"Facilities management has grown as a result of the seemingly relentless drive by companies to outsource non-core activities. The trend has been so strong that it has sustained the industry in both strong and weak economic conditions. However, severe price pressure has arisen, initiated in the recession and boosted by the highly competitive nature of the market. The industry has therefore faced challenges in sustaining margins."
– Terry Leggett, Senior B2B Analyst

This report addresses the following key questions facing facilities management operators in the UK:

  • What effect will increases in the minimum wage have on the facilities management sector?
  • How is public sector demand for facilities management likely to be affected by the new government following Brexit?
  • How will Brexit affect the sector?
  • Will growth in total facilities management contracts grow ahead of single or other multiple service bundles over the next five years?
  • What sectors are likely to generate the greatest demand for facilities management services in the next few years?

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Table of contents

  1. Executive Summary

      • The market
        • Figure 1: Total facilities management market in the UK, 2011-15 actual and 2016-2020 forecast
        • Figure 2: Total facilities management market measured against total market potential, 2011-15 actual and 2016-2020 forecast
        • Figure 3: Segmentation of the contracted out services in the UK, by type of contract, 2015
      • Market factors
        • Figure 4: Global Motivations for outsourcing, 2016
        • Figure 5: Motivational versus realised objectives for outsourcing, 2014
        • Figure 6: Barriers to outsourcing in the public sector, 2016
      • Companies
        • Figure 7: Analysis of the changes in the structure of the combined facilities support activities industry, 2012-16
      • What we think
      • Key Issues

          • How will growth be affected by the Brexit decision?
            • What about cost pressures?
              • What are the opportunities to expand sales?
              • Introduction

                • Definitions
                  • Methodology
                    • Abbreviations
                      • Issues in the market
                        • Market positioning
                          • The supplier
                            • The customer
                            • UK Economy

                              • Overview
                                • Figure 8: UK GDP quarterly development, 2003-16
                                • Figure 9: UK GDP in economic downturns and recoveries since 1979
                              • Inflation
                                • Interest rates
                                  • House prices
                                    • Figure 10: UK House price changes, 2006-2016
                                  • Consumer spending
                                    • Manufacturing
                                      • Figure 11: UK manufacturing, 2014-16
                                    • Business investment
                                      • Figure 12: UK GFCF 2003-16
                                    • Imports
                                      • Exports
                                      • Market Factors

                                        • Outsourcing – a global trend
                                            • Figure 13: Global Motivations for outsourcing, 2016
                                            • Figure 14: Motivations for outsourcing, 2014
                                            • Figure 15: Top three objectives for outsourcing, 2014
                                            • Figure 16: Motivational versus realised objectives for outsourcing, 2014
                                            • Figure 17: Areas of improvement identified for outsourcing, 2016
                                          • The economic environment
                                              • Figure 18: Outsourcing as an enabler of M&A activity, 2016
                                            • The political environment
                                              • Figure 19: Expectations of budget changes in the public sector, 2016
                                              • Figure 20: Importance of outsourcing to public sector, by type, 2016
                                              • Figure 21: Barriers to outsourcing in the public sector, 2016
                                              • Figure 22: Propensity to outsource in the public sector, by type of service, 2016
                                          • Market Size

                                            • Chapter summary
                                              • The market
                                                • Figure 23: Potential market for facilities management services in the UK, 2011-15
                                                • Figure 24: Actual market for facilities management services in the UK, 2011-15
                                                • Figure 25: Comparison of the actual market for facilities management services compared with the potential market in the UK, 2011-15
                                            • Market Segmentation

                                              • Chapter summary
                                                • Market segmentation
                                                  • Figure 26: Segmentation of the potential market for facilities management services in the UK, by type of contract, 2011-15
                                                  • Figure 27: Segmentation of the potential market for facilities management services in the UK, by type of contract, 2015
                                                  • Figure 28: Segmentation of the market for TFM and contracted out facilities management, by type of service, 2011-15
                                                  • Figure 29: Adoption techniques of contracted out service users, by mix of contracts, 2015
                                                  • Figure 30: Types of services included in an FM contract, 2015
                                              • Market Trends

                                                • Chapter summary
                                                  • Market trends
                                                    • Minimum wage increases continue to impact costs
                                                      • Figure 31: National minimum wage, 2010-2015
                                                      • Figure 32: National living wage, 2016
                                                    • PFI changes
                                                      • Central government contracting model for facilities management
                                                        • Technology changes
                                                          • Regional bias of suppliers moves away from London
                                                            • Figure 33: Regional distribution of companies in the combined facilities support industry, 2009-16
                                                            • Figure 34: Regional distribution of private business establishments in the UK, 2009 and 2016
                                                        • Industry Structure

                                                          • Chapter summary
                                                            • Industry development
                                                                • Figure 35: Analysis of the changes in the structure of the combined facilities support activities industry, 2012-16
                                                              • Structure by employment
                                                                • Figure 36: Analysis of the employment structure of the combined facilities support activities industry, 2015 and 2016
                                                              • Structure by turnover
                                                                • Figure 37: Analysis of the financial structure of the combined facilities support industry, 2015 and 2016
                                                              • Company profiles
                                                              • Amey

                                                                    • Figure 38: Financial analysis of Amey UK, 2011-15
                                                                    • Figure 39: Turnover analysis of Amey UK, by sector, 2015
                                                                    • Figure 40: Turnover analysis of Amey UK, by region, 2015
                                                                  • Company strategy
                                                                  • Aramark

                                                                        • Figure 41: Financial analysis of Aramark, 2011-15
                                                                      • Company strategy
                                                                      • Berendsen

                                                                            • Figure 42: Financial analysis of Berendsen, 2011-15
                                                                            • Figure 43: Turnover analysis of Berendsen, 2015
                                                                          • Company strategy
                                                                          • Capita

                                                                                • Figure 44: Financial analysis of Capita, 2011-15
                                                                                • Figure 45: Turnover analysis of Capita in the public sector, 2015
                                                                              • Company strategy
                                                                              • Carillion Services

                                                                                    • Figure 46: Financial analysis of Carillion Services, 2011-15
                                                                                    • Figure 47: Turnover analysis of Carillion, 2015
                                                                                  • Company strategy
                                                                                  • Engie/Cofely Workplace

                                                                                        • Figure 48: Financial analysis of Cofely WorkPlace/Balfour Beatty WorkPlace, 2010-14
                                                                                      • Company strategy
                                                                                      • Emcor Group (UK)

                                                                                            • Figure 49: Financial analysis of EMCOR Group (UK), 2011-15
                                                                                          • Company strategy
                                                                                          • G4S

                                                                                                • Figure 50: Financial analysis of G4S, 2011-15
                                                                                                • Figure 51: Turnover analysis of G4S, by activity, 2015
                                                                                                • Figure 52: Turnover analysis of G4S, by region, 2015
                                                                                              • Company strategy
                                                                                              • Integral UK

                                                                                                    • Figure 53: Financial analysis of Integral UK, 2011-15
                                                                                                  • Company strategy
                                                                                                  • Interserve

                                                                                                        • Figure 54: Financial analysis of Interserve, 2011-2015
                                                                                                        • Figure 55: Turnover segmentation of Interserve, 2015
                                                                                                      • Company strategy
                                                                                                      • ISS Facility Services

                                                                                                          • Figure 56: Financial analysis of ISS Facility Services, 2011-15
                                                                                                        • Company strategy
                                                                                                        • Mitie Group

                                                                                                              • Figure 57: Financial analysis of Mitie Group, 2012-16
                                                                                                              • Figure 58: Financial analysis of MITIE Group, revenue by sector, 2016
                                                                                                              • Figure 59: Financial analysis of MITIE Group, revenue by end use sector, 2016
                                                                                                            • Company strategy
                                                                                                            • OCS Group

                                                                                                                  • Figure 60: Financial analysis of the OCS Group, 2011-15
                                                                                                                • Company strategy
                                                                                                                • Serco Group

                                                                                                                      • Figure 61: Financial analysis of Serco Group, 2011-15
                                                                                                                      • Figure 62: Turnover analysis of Serco Group, 2015
                                                                                                                    • Company strategy
                                                                                                                    • Skanska Rashleigh Weatherfoil

                                                                                                                          • Figure 63: Financial analysis of Skanska Rashleigh Weatherfoil, 201115
                                                                                                                        • Company strategy
                                                                                                                        • Sodexo

                                                                                                                            • Figure 64: International breakdown of Sodexo turnover, by sector, 2015
                                                                                                                            • Figure 65: Financial analysis of Sodexo, 2011-15
                                                                                                                          • Company strategy
                                                                                                                          • Demand Structure

                                                                                                                            • Chapter summary
                                                                                                                              • Construction output
                                                                                                                                • Figure 66: Analysis of construction output in Great Britain, by type, 201115
                                                                                                                              • Repair and maintenance
                                                                                                                                • Figure 67: Segmentation of the R&M activity in Great Britain, 2015
                                                                                                                              • Public housing
                                                                                                                                • Figure 68: Analysis of repair & maintenance output in the public housing sector in Great Britain, 201115
                                                                                                                              • Private housing
                                                                                                                                • Figure 69: Analysis of repair & maintenance output in the private housing sector in Great Britain, 201115
                                                                                                                              • Public non-residential
                                                                                                                                • Figure 70: Analysis of repair & maintenance output in the public non-residential sector in Great Britain, 201115
                                                                                                                              • Private non-residential
                                                                                                                                • Figure 71: Analysis of repair & maintenance output in the private nonresidential sector in Great Britain, 201115
                                                                                                                              • Infrastructure
                                                                                                                                • Figure 72: Analysis of repair & maintenance output on infrastructure in Great Britain, 201115
                                                                                                                              • PFI & PF2
                                                                                                                                  • Figure 72: Capital costs of current UK PFI projects, by department, 2012-15
                                                                                                                                  • Figure 73: Estimated nominal payments under current PFI contracts, 19932050
                                                                                                                                • Distribution of workplaces
                                                                                                                                  • Figure 74: Number of UK PAYE/VAT-registered business establishments by industry by public and private sectors, 2013-15
                                                                                                                              • Forecast

                                                                                                                                • Chapter summary
                                                                                                                                  • Potential market size
                                                                                                                                    • Figure 75: Forecast actual market for facilities management services in the UK, 201620
                                                                                                                                  • Market segmentation
                                                                                                                                    • Figure 76: Forecast segmentation of the potential market for facilities management services, by type of contract, 2016-20
                                                                                                                                    • Figure 77: Forecast segmentation of the market for TFM and contracted out facilities management, by type of service, 2016-120
                                                                                                                                  • Industry
                                                                                                                                      • Figure 78: Length of outsourced facilities service contracts
                                                                                                                                  • Further Sources & Contacts

                                                                                                                                    • Trade associations
                                                                                                                                      • Trade magazines

                                                                                                                                      Companies Covered

                                                                                                                                      To learn more about the companies covered in this report please contact us.

                                                                                                                                      Facilities Management - UK - October 2016

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