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Food and Drink Retailing - UK - March 2013

“Fortunately, horse meat is not poisonous – unlike the adulteration of olive oil scandal, which hit southern Europe a couple of decades ago. The issue is that trust in labelling has been seriously undermined because some, perhaps many, meat suppliers had been using cheaper product and then passing it off as beef”

– Richard Perks, Director of retail research

Some questions answered in this report include:

  • Will the industry suffer lasting damage from the horse meat scandal?
  • Who is responsible?
  • What must the industry learn from the scandal?
  • What is the implication for prices?

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Table of contents

  1. Introduction

      • Methodology
        • Food categories
          • Figure 1: Mintel in-home food classifications, 2013
          • Figure 2: Mintel soft drinks classifications, 2013
          • Figure 3: Mintel alcoholic drinks classifications, 2013
        • Abbreviations
        • Executive Summary

            • The market
              • Figure 4: Sales of in-home food, 2007-17 (f)
              • Figure 5: Total sales of alcohol, 2007-17 (f)
              • Figure 6: UK: Unemployment rate, 2001-12
              • Figure 7: Weighted average of response to question “how do you feel about your finances”, 2009-13
              • Figure 8: UK: The income squeeze, 2008-13
            • Spending on food
              • Figure 9: Estimated spending by broad product category, 2012
              • Figure 10: Estimated channels of distribution for sales of food, drink and tobacco, 2012
            • Online
              • Figure 11: Estimated online sales of food, drink and tobacco, by product, 2012
              • Figure 12: Online share of food, drink and tobacco category sales, 2012 (est)
            • The consumer
              • Figure 13: Profile of grocery main shoppers, by age and socio-economic group, December 2012
            • Customer satisfaction
              • Figure 14: Tesco: Satisfaction with operation relative to the average, December 2012
            • Attitudes to grocery shopping
              • Figure 15: Attitudes to grocery shopping, December 2012
            • Supermarket brands
              • Figure 16: Attitudes towards and usage of brands in the supermarket sector, November 2012
            • What we think
            • Issues in the Market

                • Will the industry suffer lasting damage from the horse meat scandal?
                  • Who is responsible?
                    • Will anyone win?
                      • What must the industry learn from the scandal?
                        • What is the implication for prices?
                        • Trend Application

                            • Trend: Locavore
                              • Trend: Accentuate the Negative
                                • 2015 Trend: Brand Intervention – horses and provenance
                                • The Market Environment

                                  • Key points
                                    • Population
                                      • Figure 17: Proportion of men and women aged over 64, 2000-20
                                    • The economy
                                      • Figure 18: UK: Quarterly GDP growth, 2000-12
                                    • Unemployment
                                      • Figure 19: UK: Unemployment rate, 2001-12
                                    • Inflation
                                      • Figure 20: UK: Inflation in food and drink, 2011-13
                                    • The income squeeze
                                      • Figure 21: UK: The income squeeze, 2008-13
                                    • Consumer confidence
                                      • Figure 22: Weighted average of response to question “how do you feel about your finances, 2009-13
                                  • Consumer spending on food, drink and tobacco – Overview

                                    • Key points
                                      • Food and drink spending in context
                                        • Figure 23: Spending on in-home food and drink, 2007-12
                                        • Figure 24: Estimated spending by broad product category, 2012
                                      • Forecast
                                          • Figure 25: Sales of in-home food, 2007-17 (f)
                                          • Figure 26: Sales of in-home soft drinks, 2007-17 (f)
                                          • Figure 27: Sales of alcohol, 2007-17 (f)
                                          • Figure 28: Forecast spending on food and drink, 2012-17
                                        • Food and drink in the context of all spending
                                          • Figure 29: All spending on food, drink and tobacco as % all consumer spending, 2007-12(e)
                                        • Sales by retailer
                                          • In-home food
                                            • Figure 30: Sales of in-home food by retailer, incl. VAT, 2007-12
                                            • Figure 31: Forecast sales of in-home food by retailer, incl. VAT, 2012-17
                                          • Alcohol and tobacco
                                            • Figure 32: Sales of in-home alcohol and tobacco by retailer, incl. VAT, 2007-12
                                            • Figure 33: Forecast Sales of in-home alcohol and tobacco by retailer, incl. VAT, 2012-17
                                          • Online
                                            • Market size
                                              • Figure 34: Online food and drink sales as % all spending on food and drink, 2007-17
                                              • Figure 35: Online food and drink: Sales by product, 2012
                                              • Figure 36: Online: Share of food and drink spending by category, 2012
                                          • Consumer Spending on Meat, Fish and Seafood

                                            • Key points
                                              • Spending and distribution
                                                  • Figure 37: Channels of distribution for meat and fish, 2012
                                                  • Figure 38: Spending on meat and fish by type of retailers, incl. VAT, 2007-12
                                                  • Figure 39: Forecast spending on meat and fish by type of retailers, incl. VAT, 2012-17
                                              • Consumer Spending on Fruit and Vegetables

                                                • Key points
                                                  • Spending and distribution
                                                      • Figure 40: Channels of distribution for fruit and vegetables, 2012
                                                      • Figure 41: Spending on fruit and vegetables by type of retailers, incl. VAT, 2007-12
                                                      • Figure 42: Forecast spending on fruit and vegetables by type of retailers, incl. VAT, 2012-17
                                                  • Consumer Spending on Confectionery

                                                    • Key points
                                                      • Spending and distribution
                                                          • Figure 43: Channels of distribution for confectionery, 2012
                                                          • Figure 44: Spending on confectionery by type of retailers, incl. VAT, 2007-12
                                                          • Figure 45: Forecast spending on confectionery by type of retailers, incl. VAT, 2012-17
                                                      • Consumer Spending on Snacks

                                                        • Key points
                                                          • Spending and distribution
                                                              • Figure 46: Channels of distribution for snacks, 2012
                                                              • Figure 47: Spending on snacks by type of retailers, incl. VAT, 2007-12
                                                              • Figure 48: Forecast spending on snacks by type of retailers, incl. VAT, 2012-17
                                                          • Consumer Spending on Dairy Products

                                                            • Key points
                                                              • Spending and distribution
                                                                  • Figure 49: Channels of distribution for dairy products, 2012
                                                                  • Figure 50: Spending on dairy products by type of retailers, incl. VAT, 2007-12
                                                                  • Figure 51: Forecast spending on dairy products by type of retailers, incl. VAT, 2012-17
                                                              • Consumer Spending on Desserts

                                                                • Key points
                                                                  • Spending and distribution
                                                                      • Figure 52: Channels of distribution for desserts, 2012
                                                                      • Figure 53: Spending on Desserts by type of retailers, incl. VAT, 2007-12
                                                                      • Figure 54: Forecast spending on Desserts by type of retailers, incl. VAT, 2012-17
                                                                  • Consumer Spending on Store Cupboard Basics

                                                                    • Key points
                                                                      • Spending and distribution
                                                                          • Figure 55: Channels of distribution for store cupboard basics, 2012
                                                                          • Figure 56: Spending on store cupboard basics by type of retailers, incl. VAT, 2007-12
                                                                          • Figure 57: Forecast spending on store cupboard basics by type of retailers, incl. VAT, 2012-17
                                                                      • Consumer Spending on Foreign and Ethnic Foods

                                                                        • Key points
                                                                          • Spending and distribution
                                                                              • Figure 58: Channels of distribution for foreign & ethnic foods, 2012
                                                                              • Figure 59: Spending on foreign & ethnic foods by type of retailers, incl. VAT, 2007-12
                                                                              • Figure 60: Forecast spending on foreign & ethnic foods by type of retailers, incl. VAT, 2012-17
                                                                          • Consumer Spending on Bread and Morning Goods

                                                                            • Key points
                                                                              • Spending and distribution
                                                                                  • Figure 61: Channels of distribution for bread and morning goods, 2012
                                                                                  • Figure 62: Spending on bread and morning goods by type of retailers, incl. VAT, 2007-12
                                                                                  • Figure 63: Forecast spending on bread and morning goods by type of retailers, incl. VAT, 2012-17
                                                                              • Consumer Spending on Ready Meals

                                                                                • Key points
                                                                                  • Spending and distribution
                                                                                      • Figure 64: Channels of distribution for ready meals, 2012
                                                                                      • Figure 65: Spending on ready meals by type of retailers, incl. VAT, 2007-12
                                                                                      • Figure 66: Forecast spending on ready meals by type of retailers, incl. VAT, 2012-17
                                                                                  • Consumer Spending on Soft Drinks

                                                                                    • Key points
                                                                                      • Spending and distribution
                                                                                          • Figure 67: Channels of distribution for soft drinks, 2012
                                                                                          • Figure 68: Spending on soft drinks by type of retailers, incl. VAT, 2007-12
                                                                                          • Figure 69: Forecast spending on soft drinks by type of retailers, incl. VAT, 2012-17
                                                                                      • Consumer Spending on Tobacco

                                                                                        • Key points
                                                                                          • Spending and distribution
                                                                                              • Figure 70: Channels of distribution for tobacco, 2012
                                                                                              • Figure 71: Spending on tobacco by type of retailers, incl. VAT, 2007-12
                                                                                              • Figure 72: Forecast spending on tobacco by type of retailers, incl. VAT, 2012-17
                                                                                          • Consumer Spending on Beer and Cider

                                                                                            • Key points
                                                                                              • Spending and distribution
                                                                                                  • Figure 73: Channels of distribution for beer & cider, 2012
                                                                                                  • Figure 74: Spending on beer & cider by type of retailers, incl. VAT, 2007-12
                                                                                                  • Figure 75: Forecast spending on beer & cider by type of retailers, incl. VAT, 2012-17
                                                                                              • Consumer Spending on Wines and Spirits

                                                                                                • Key points
                                                                                                  • Spending and distribution
                                                                                                      • Figure 76: Channels of distribution for wines and spirits, 2012
                                                                                                      • Figure 77: Spending on wines and spirits by type of retailers, incl. VAT, 2007-12
                                                                                                      • Figure 78: Forecast spending on wines and spirits by type of retailers, incl. VAT, 2012-17
                                                                                                  • Who’s Innovating

                                                                                                    • Supermarket TV channel with innovative click-to-buy function
                                                                                                      • Experience another city’s local cuisine delivered to your door
                                                                                                        • Auchan’s new fresh produce click and collect service
                                                                                                          • Home delivery cocktail service
                                                                                                            • Standalone collection points offer new flexibility to click and collect
                                                                                                            • Asda

                                                                                                                • What we think
                                                                                                                  • Driving home the price message
                                                                                                                    • Building multi-channel capability
                                                                                                                      • Sales growth slowing
                                                                                                                        • Company background
                                                                                                                          • Company performance
                                                                                                                            • Figure 79: Asda Group Ltd: Group financial performance, 2007-12
                                                                                                                            • Figure 80: Asda Group Ltd: Outlet data, 2007-12
                                                                                                                          • Retail offering
                                                                                                                          • The Co-operative Food

                                                                                                                              • What we think
                                                                                                                                • Share slipping
                                                                                                                                  • Facing increasing c-store competition
                                                                                                                                    • Greater emphasis on price
                                                                                                                                      • Refocus on existing stores?
                                                                                                                                        • Company background
                                                                                                                                          • Company performance
                                                                                                                                            • Figure 81: The Co-operative Food: Group financial performance, 2007/8-2012/13
                                                                                                                                            • Figure 82: The Co-operative Food: Outlet data, 2007/8-2012/13
                                                                                                                                          • Retail offering
                                                                                                                                          • Sainsbury’s

                                                                                                                                              • What we think
                                                                                                                                                • Gaining market share through the downturn
                                                                                                                                                  • Growing its convenience estate
                                                                                                                                                    • Online initiatives
                                                                                                                                                      • Quality and enhanced value credentials are working
                                                                                                                                                        • Company background
                                                                                                                                                          • Company performance
                                                                                                                                                            • Figure 83: Sainsbury’s Supermarkets: Financial performance, 2007/08-2012/13
                                                                                                                                                            • Figure 84: Sainsbury’s supermarkets: Outlet data, 2007/08-2012/13
                                                                                                                                                          • Retail offering
                                                                                                                                                          • Tesco

                                                                                                                                                              • What we think
                                                                                                                                                                • Recovery plans
                                                                                                                                                                  • Price
                                                                                                                                                                    • Stores
                                                                                                                                                                      • Acquisitions to offset weaknesses
                                                                                                                                                                        • Company background
                                                                                                                                                                          • Company performance
                                                                                                                                                                              • Figure 85: Tesco Plc: Group financial performance, 2007/8-2012/13
                                                                                                                                                                              • Figure 86: Tesco Plc: Outlet data, 2007/8-2012/13
                                                                                                                                                                            • Retail offering
                                                                                                                                                                            • Waitrose Ltd

                                                                                                                                                                                • What we think
                                                                                                                                                                                  • A deserving winner
                                                                                                                                                                                    • Convenience and online
                                                                                                                                                                                      • Overseas expansion
                                                                                                                                                                                        • Company background
                                                                                                                                                                                          • Company performance
                                                                                                                                                                                            • Figure 87: Waitrose Ltd: Group financial performance, 2007/8-2012/13
                                                                                                                                                                                            • Figure 88: Waitrose Ltd: Outlet data, 2007/8-2012/13
                                                                                                                                                                                          • Retail offering
                                                                                                                                                                                          • Wm Morrison Group

                                                                                                                                                                                              • What we think
                                                                                                                                                                                                • Bringing new life to stores
                                                                                                                                                                                                  • Needs to underline value
                                                                                                                                                                                                    • Tentative steps into e-commerce
                                                                                                                                                                                                      • Company background
                                                                                                                                                                                                        • Company performance
                                                                                                                                                                                                            • Figure 89: Wm Morrison Group: Group financial performance, 2007/8-2012/13
                                                                                                                                                                                                            • Figure 90: Wm Morrison Group: Outlet data, 2007/8-2012/13
                                                                                                                                                                                                          • Retail offering
                                                                                                                                                                                                          • Other Food and Drink Retailers

                                                                                                                                                                                                              • Figure 91: Smaller food retailers, Financial statistics, 2011/12-2012/13
                                                                                                                                                                                                              • Figure 92: Smaller food retailers: Company evaluation
                                                                                                                                                                                                          • Space Allocation Summary

                                                                                                                                                                                                              • Health warning
                                                                                                                                                                                                                • Space allocation estimates
                                                                                                                                                                                                                  • Figure 93: Morrisons, Tesco, Sainsbury, food space allocation, November 2012
                                                                                                                                                                                                                  • Figure 94: Waitrose, Asda, food space allocation, November 2012
                                                                                                                                                                                                                  • Figure 95: Estimated food space allocation in all large stores, November 2012
                                                                                                                                                                                                                • Sales densities
                                                                                                                                                                                                                  • Figure 96: Food, drink and tobacco, sales density by product, 2012
                                                                                                                                                                                                              • Brand Research

                                                                                                                                                                                                                  • Brand map
                                                                                                                                                                                                                      • Figure 97: Attitudes towards and usage of brands in the supermarket sector, November 2012
                                                                                                                                                                                                                    • Correspondence analysis
                                                                                                                                                                                                                      • Brand attitudes
                                                                                                                                                                                                                        • Figure 98: Attitudes by supermarket brand, November 2012
                                                                                                                                                                                                                      • Brand personality
                                                                                                                                                                                                                        • Figure 99: Supermarket brand personality – macro image, November 2012
                                                                                                                                                                                                                        • Figure 100: Supermarket brand personality – micro image, November 2012
                                                                                                                                                                                                                      • Brand experience
                                                                                                                                                                                                                        • Figure 101: Supermarket brand usage, November 2012
                                                                                                                                                                                                                        • Figure 102: Satisfaction with various supermarket brands, November 2012
                                                                                                                                                                                                                        • Figure 103: Satisfaction with various supermarket brands, November 2012
                                                                                                                                                                                                                        • Figure 104: Consideration of supermarket brands, November 2012
                                                                                                                                                                                                                        • Figure 105: Consumer perceptions of current supermarket brand performance, November 2012
                                                                                                                                                                                                                        • Figure 106: Supermarket brand recommendation – Net Promoter Score, November 2012
                                                                                                                                                                                                                      • Brand index
                                                                                                                                                                                                                        • Figure 107: Supermarket brand index, November 2012
                                                                                                                                                                                                                        • Figure 108: Supermarket brand index vs. recommendation, November 2012
                                                                                                                                                                                                                      • Target group analysis
                                                                                                                                                                                                                        • Figure 109: Target groups, November 2012
                                                                                                                                                                                                                        • Figure 110: Supermarket brand usage, by target groups, November 2012
                                                                                                                                                                                                                      • Group One – Conformists
                                                                                                                                                                                                                        • Group Two – Simply the Best
                                                                                                                                                                                                                          • Group Three – Shelf Stalkers
                                                                                                                                                                                                                            • Group Four – Habitual Shoppers
                                                                                                                                                                                                                              • Group Five – Individualists
                                                                                                                                                                                                                              • The Consumer – Who Shops Where

                                                                                                                                                                                                                                • Key points
                                                                                                                                                                                                                                  • Main weekly shop
                                                                                                                                                                                                                                      • Figure 111: Main shop used for groceries, December 2012
                                                                                                                                                                                                                                      • Figure 112: Profile of grocery main shoppers, by age and Socio-economic group, December 2012
                                                                                                                                                                                                                                    • Why choose a particular shop
                                                                                                                                                                                                                                      • Top-up shoppers
                                                                                                                                                                                                                                          • Figure 113: Shops used for top up shopping, December 2012
                                                                                                                                                                                                                                          • Figure 114: Profile of grocery top-up shoppers by age and Socio-economic group, December 2012
                                                                                                                                                                                                                                      • The Consumer – Satisfaction with Major Supermarkets

                                                                                                                                                                                                                                        • Key points
                                                                                                                                                                                                                                            • Figure 115: Satisfaction with main supermarket used, December 2012
                                                                                                                                                                                                                                          • Attitudes to own brands
                                                                                                                                                                                                                                            • Levels of satisfaction by supermarket used
                                                                                                                                                                                                                                                • Figure 116: Satisfaction with main supermarket used, by attitudes to grocery shopping, December 2012
                                                                                                                                                                                                                                              • Tesco
                                                                                                                                                                                                                                                • Figure 117: Tesco: Satisfaction with operation relative to the average, December 2012
                                                                                                                                                                                                                                              • Asda
                                                                                                                                                                                                                                                • Figure 118: Asda: Satisfaction with operation relative to the average, December 2012
                                                                                                                                                                                                                                              • Sainsbury’s
                                                                                                                                                                                                                                                • Figure 119: Sainsbury’s: Satisfaction with operation relative to the average, December 2012
                                                                                                                                                                                                                                              • Morrisons
                                                                                                                                                                                                                                                • Figure 120: Morrisons: Satisfaction with operation relative to the average, December 2012
                                                                                                                                                                                                                                              • Waitrose
                                                                                                                                                                                                                                                • Figure 121: Waitrose: Satisfaction with operation relative to the average, December 2012
                                                                                                                                                                                                                                              • Aldi
                                                                                                                                                                                                                                                • Figure 122: Aldi: Satisfaction with operation relative to the average, December 2012
                                                                                                                                                                                                                                            • The Consumer – Attitudes to Grocery Shopping

                                                                                                                                                                                                                                              • Key points
                                                                                                                                                                                                                                                  • Figure 123: Attitudes to grocery shopping, December 2012
                                                                                                                                                                                                                                                  • Figure 124: Attitudes to grocery shopping, by retailer used for the main shop, December 2012
                                                                                                                                                                                                                                                • Horse meat
                                                                                                                                                                                                                                                  • But who is at fault?
                                                                                                                                                                                                                                                    • Provenance in food and drink
                                                                                                                                                                                                                                                      • Figure 125: Factors influencing choice when buying food and (non-alcoholic) drink, December 2012 and March 2013
                                                                                                                                                                                                                                                  • Appendix – Brand Research

                                                                                                                                                                                                                                                      • Figure 126: Brand usage, November 2012
                                                                                                                                                                                                                                                      • Figure 127: Brand commitment, November 2012
                                                                                                                                                                                                                                                      • Figure 128: Brand momentum, November 2012
                                                                                                                                                                                                                                                      • Figure 129: Brand diversity, November 2012
                                                                                                                                                                                                                                                      • Figure 130: Brand satisfaction, November 2012
                                                                                                                                                                                                                                                      • Figure 131: Brand recommendation, November 2012
                                                                                                                                                                                                                                                      • Figure 132: Brand attitude, November 2012
                                                                                                                                                                                                                                                      • Figure 133: Brand image – macro image, November 2012
                                                                                                                                                                                                                                                      • Figure 134: Brand image – micro image, November 2012
                                                                                                                                                                                                                                                      • Figure 135: Profile of target groups, by demographics, November 2012
                                                                                                                                                                                                                                                      • Figure 136: Psychographic segmentation by target groups, November 2012
                                                                                                                                                                                                                                                      • Figure 137: Brand usage by target groups, November 2012
                                                                                                                                                                                                                                                      • Figure 138: Brand usage by target groups, November 2012
                                                                                                                                                                                                                                                    • Brand index
                                                                                                                                                                                                                                                      • Figure 139: Base: 4,069 internet users 16+
                                                                                                                                                                                                                                                  • Appendix – Consumer – Where People Shop

                                                                                                                                                                                                                                                      • Figure 140: Main shop used for groceries, by demographics, December 2012
                                                                                                                                                                                                                                                      • Figure 141: In store used for groceries, by demographics, December 2012
                                                                                                                                                                                                                                                      • Figure 142: Online used for groceries, by demographics, December 2012
                                                                                                                                                                                                                                                  • Appendix – The Consumer – Top Up Shopping

                                                                                                                                                                                                                                                      • Figure 143: Most popular shops used for top up shopping, by demographics, December 2012
                                                                                                                                                                                                                                                      • Figure 144: Next most popular shops used for top up shopping, by demographics, December 2012
                                                                                                                                                                                                                                                  • Appendix – The Consumer – Satisfaction with Major Supermarkets

                                                                                                                                                                                                                                                      • Figure 145: Satisfaction with main supermarket used – product quality for fresh foods including ready meals, by demographics, December 2012
                                                                                                                                                                                                                                                      • Figure 146: Satisfaction with main supermarket used – product quality of non-fresh packaged goods, by demographics, December 2012
                                                                                                                                                                                                                                                      • Figure 147: Satisfaction with main supermarket used – range of fresh foods, by demographics, December 2012
                                                                                                                                                                                                                                                      • Figure 148: Satisfaction with main supermarket used – customer service, by demographics, December 2012
                                                                                                                                                                                                                                                      • Figure 149: Satisfaction with main supermarket used – store standards, by demographics, December 2012
                                                                                                                                                                                                                                                      • Figure 150: Satisfaction with main supermarket used – ease of navigation within the store, by demographics, December 2012
                                                                                                                                                                                                                                                      • Figure 151: Satisfaction with main supermarket used – waiting time at checkout, by demographics, December 2012
                                                                                                                                                                                                                                                      • Figure 152: Satisfaction with main supermarket used – New products availability, by demographics, December 2012
                                                                                                                                                                                                                                                      • Figure 153: Satisfaction with main supermarket used – availability of goods, by demographics, December 2012
                                                                                                                                                                                                                                                      • Figure 154: Satisfaction with main supermarket used – prices, by demographics, December 2012
                                                                                                                                                                                                                                                      • Figure 155: Satisfaction with main supermarket used – promotions in general, by demographics, December 2012
                                                                                                                                                                                                                                                      • Figure 156: Satisfaction with main supermarket used – supports local community, by demographics, December 2012
                                                                                                                                                                                                                                                  • Appendix – The Consumer – Attitudes to Grocery Shopping

                                                                                                                                                                                                                                                      • Figure 157: Most popular attitudes to grocery shopping, by demographics, December 2012
                                                                                                                                                                                                                                                      • Figure 158: Next most popular attitudes to grocery shopping, by demographics, December 2012

                                                                                                                                                                                                                                                  Companies Covered

                                                                                                                                                                                                                                                  • Abel & Cole
                                                                                                                                                                                                                                                  • Aldi Stores Ltd (UK & Ireland)
                                                                                                                                                                                                                                                  • Amazon.co.uk
                                                                                                                                                                                                                                                  • Asda Group Ltd
                                                                                                                                                                                                                                                  • Associated British Foods Plc
                                                                                                                                                                                                                                                  • CVC Capital Partners Limited
                                                                                                                                                                                                                                                  • Duchy Originals
                                                                                                                                                                                                                                                  • FreshDirect Inc
                                                                                                                                                                                                                                                  • Heston Blumenthal
                                                                                                                                                                                                                                                  • Holland & Barrett Retail Ltd
                                                                                                                                                                                                                                                  • Hotel Chocolat Ltd
                                                                                                                                                                                                                                                  • House of Fraser Plc
                                                                                                                                                                                                                                                  • J. Sainsbury
                                                                                                                                                                                                                                                  • John Lewis Partnership
                                                                                                                                                                                                                                                  • Julian Graves Ltd
                                                                                                                                                                                                                                                  • Kiddicare
                                                                                                                                                                                                                                                  • Kingfisher Group
                                                                                                                                                                                                                                                  • Lidl (UK)
                                                                                                                                                                                                                                                  • Ocado
                                                                                                                                                                                                                                                  • Riverford Organic Vegetables Limited
                                                                                                                                                                                                                                                  • Tesco (UK)
                                                                                                                                                                                                                                                  • Thorntons Plc
                                                                                                                                                                                                                                                  • Waitrose
                                                                                                                                                                                                                                                  • Whole Foods Market (UK)
                                                                                                                                                                                                                                                  • Wieden + Kennedy
                                                                                                                                                                                                                                                  • William Jackson & Son Ltd
                                                                                                                                                                                                                                                  • Wm Morrison Supermarkets

                                                                                                                                                                                                                                                  Food and Drink Retailing - UK - March 2013

                                                                                                                                                                                                                                                  £1,995.00 (Excl.Tax)