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Footwear Retailing - UK - June 2011

We use two streams of data from the ONS for this report – consumer spending and retail sales. The distinction is important.

  • Consumer spending on footwear represents purchases of shoes through all retail channels – both specialist and non-specialist (e.g supermarkets, clothing stores, department stores, sports shops, internet generalists like Amazon, catalogue retailers, market, garden centres etc).
  • The retail sales data gives us sales through footwear specialists only. According to the ONS, footwear specialists are shops that derive more than 50% of their sales from shoes.

There is a grey area between sports shoes and casual footwear although sports trainers are mostly classified in the government’s consumer spending data under the footwear rather than the sportswear category. The latter in terms of sports shoes is largely confined to specialist performance shoes such as football boots, athletic spikes or ski boots.

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Table of contents

  1. Introduction

      • Definitions
        • Abbreviations
        • Executive Summary

            • The market
              • Figure 1: Footwear specialists’ sales*, 2005-15
            • Strong growth in 2010
              • Driven by fashion-led shoppers
                • And strong fashion trends
                  • Challenging times ahead
                    • Market factors
                      • Inflationary pressures build in 2011
                        • Companies, brands and innovation
                          • Figure 2: Footwear specialists – market shares, 2009/10
                        • A tough year for Clarks…
                          • … and Shoe Zone
                            • A clutch of fashion operators in the second tier
                              • Innovation – ethical and technology driven initiatives
                                • Channels of distribution
                                  • Figure 3: UK: Footwear market – channels of distribution, 2010
                                • The consumer
                                  • Figure 4: Attitudes to shopping for shoes, March 2011
                                • A challenging business
                                  • But not without its opportunities
                                    • The fashion-led - a small but canny cohort
                                      • Figure 5: Attitudes to shopping online for shoes, March 2011
                                    • Appetite for online shoe shopping grows
                                      • What we think
                                      • Issues in the Market

                                          • Will fashion footwear continue to drive the market in 2011?
                                            • How can retailers engage more consumers?
                                              • What can be done for challenged shoppers?
                                                • What does the future hold for independents?
                                                  • Can the supermarkets continue to gain market share?
                                                  • Future Opportunities

                                                      • Cam Cam
                                                        • Extend My Brand
                                                        • Broader Market Environment

                                                          • Key points
                                                            • Demographics
                                                              • Population trends
                                                                • Economy
                                                                  • Economic uncertainty begets consumer caution
                                                                    • Interest rate expectations
                                                                      • Inflation remains a problem
                                                                        • Austerity drives
                                                                          • Effect on consumers
                                                                            • Implications for footwear retailers
                                                                              • Changing demographics
                                                                                • Changing economy
                                                                                • Strengths and Weaknesses

                                                                                  • Strengths
                                                                                    • Weaknesses
                                                                                    • Who’s Innovating

                                                                                      • Department stores upgrade their shoe offer
                                                                                        • Jimmy Choo’s treasure hunt for trainers
                                                                                          • M&S’s killer heels
                                                                                            • Clarks steps up its marketing…
                                                                                              • …and teams up with Sainsbury’s
                                                                                                • Customisable and biodegradable
                                                                                                  • Virtual footwear wall
                                                                                                    • Ethical initiatives
                                                                                                      • New store concepts
                                                                                                      • Competitive Context

                                                                                                        • Key points
                                                                                                          • Market size
                                                                                                              • Figure 6: Consumer spending on clothing and footwear at current prices, 2006-10
                                                                                                              • Figure 7: Consumer spending on clothing and footwear at constant 2006 prices, 2006-10
                                                                                                            • Inflation
                                                                                                              • Figure 8: Clothing and footwear inflation, 2001-10
                                                                                                              • Figure 9: Clothing and footwear inflation, Oct 2009-Mar 2011
                                                                                                          • Sector Size and Forecast

                                                                                                            • Key points
                                                                                                              • Forecast
                                                                                                                • Figure 10: Footwear specialists sales* at current and constant prices, 2005-15
                                                                                                                • Figure 11: Footwear specialists’ sales*, 2005-15
                                                                                                                • Figure 12: footwear specialists’ sales as % all retail sales, 2005-15
                                                                                                              • Forecast methodology
                                                                                                                • Bumper 2010
                                                                                                                  • Inflationary pressures build in 2011
                                                                                                                    • The fashion sector will continue to outperform
                                                                                                                      • Tougher outlook for the rest of the sector
                                                                                                                        • Outlet data
                                                                                                                          • Figure 13: UK: Retail outlets by sector, 2004-08
                                                                                                                      • Channels of Distribution

                                                                                                                          • Figure 14: UK: Footwear market – channels of distribution, 2010
                                                                                                                        • Other specialists
                                                                                                                          • Non-store
                                                                                                                            • Grocers
                                                                                                                              • Department and variety stores
                                                                                                                                • Specialists unable to sustain 2009 recovery
                                                                                                                                  • Figure 15: UK: Footwear specialists estimated share of all footwear spending, 2002-10
                                                                                                                              • Retailer Competitor Analysis

                                                                                                                                • Key points
                                                                                                                                  • Specialists start to fight back
                                                                                                                                    • Clarks loses market share during the downturn
                                                                                                                                      • Brantano’s struggles to retain shoppers
                                                                                                                                        • Barratts Priceless downsizes
                                                                                                                                          • Fashion footwear providers drive the market
                                                                                                                                            • Shoe Zone sales contract
                                                                                                                                              • Good prospects for comfort footwear specialists
                                                                                                                                                • Leading specialists
                                                                                                                                                  • Figure 16: UK: Leading footwear retailers, 2009/10
                                                                                                                                                • Market shares
                                                                                                                                                  • Figure 17: UK: Leading retailers’ share of specialists’ sales, 2008 and 2009
                                                                                                                                              • Retail Advertising and Promotion

                                                                                                                                                  • Advertising expenditure by retailer
                                                                                                                                                    • Figure 18: Advertising spend: footwear retailers and brands, 20 leading advertisers 2006-10
                                                                                                                                                  • Spending relative to turnover
                                                                                                                                                    • Figure 19: Advertising spend: Selected footwear retailers’ advertising spending as % of turnover, 2006-09
                                                                                                                                                  • Advertising expenditure by media
                                                                                                                                                      • Figure 20: Advertising spend by media: Footwear retailers and brands, 20 leading advertisers, 2010
                                                                                                                                                    • Creative and content
                                                                                                                                                    • Who Shops Where?

                                                                                                                                                        • Key points
                                                                                                                                                          • Where people buy footwear
                                                                                                                                                            • Figure 21: UK: Where they bought shoes in last 12 months, March 2011
                                                                                                                                                          • Trend data
                                                                                                                                                            • Figure 22: UK: Where they bought shoes in last 12 months, 2004, 2006, 2008, 2010, 2011
                                                                                                                                                          • Winners and losers
                                                                                                                                                            • Clarks stands the test of time
                                                                                                                                                              • Supermarkets make further progress
                                                                                                                                                                • Sports and outdoor shops lose ground
                                                                                                                                                                  • Clothing leaders have plateaued
                                                                                                                                                                    • Home shopping numbers driven by the internet operators
                                                                                                                                                                      • Retailer market positioning
                                                                                                                                                                        • Figure 23: UK: Customer profile for footwear shops, March 2011
                                                                                                                                                                      • Concentrated at older end of the market
                                                                                                                                                                        • Hard pressed family shoppers head for the supermarkets and Shoe Zone
                                                                                                                                                                          • Fashion stores attract younger shoppers
                                                                                                                                                                            • Fashionable shoe chains lack scale
                                                                                                                                                                              • Younger consumers important online shoe shoppers
                                                                                                                                                                                • Sports/outdoor shops the channel of choice for men
                                                                                                                                                                                  • Figure 24: where they bought shoes from in last 12 months by gender, age and socio-economic group, March 2011
                                                                                                                                                                                  • Figure 25: where they bought shoes from in last 12 months by gender, age and socio-economic group, March 2011
                                                                                                                                                                                • Repertoire – less promiscuous shoppers in this sector
                                                                                                                                                                                    • Figure 26: Retailers and channel bought from in last 12 months by repertoire of retailers and channels, March 2011
                                                                                                                                                                                • The Consumer – Attitudes to Shoe Shopping

                                                                                                                                                                                    • Key points
                                                                                                                                                                                        • Figure 27: Attitudes towards shopping for shoes, March 2011
                                                                                                                                                                                      • Who looks for what
                                                                                                                                                                                        • Figure 28: UK: attitudes to shoe shopping by age and affluence, March 2011
                                                                                                                                                                                      • Target groups
                                                                                                                                                                                          • Figure 29: Footwear retailing target groups, march 2011
                                                                                                                                                                                          • Figure 30: Attitudes towards shopping for shoes, by target groups, March 2011
                                                                                                                                                                                        • Group 1: The Challenged (11%)
                                                                                                                                                                                          • Who are the Challenged?
                                                                                                                                                                                            • Group 2: Quality Led (29%)
                                                                                                                                                                                              • Who are the Quality Led?
                                                                                                                                                                                                • Group 3: The Indifferent (41%)
                                                                                                                                                                                                  • Who are the Indifferent?
                                                                                                                                                                                                    • Group 4: Fashion Led (11%)
                                                                                                                                                                                                      • Who are the Fashion Led?
                                                                                                                                                                                                        • Group 5: The Replacers & Recyclers (7%)
                                                                                                                                                                                                          • Who are the Replacers & Recyclers?
                                                                                                                                                                                                            • Where people shop by typology
                                                                                                                                                                                                                • Figure 31: Target groups by where they bought shoes from in last six months, march 2011
                                                                                                                                                                                                            • The Consumer – Attitudes to Online Shoe Shopping

                                                                                                                                                                                                                • Key points
                                                                                                                                                                                                                    • Figure 32: Attitudes towards shopping online for shoes, March 2011
                                                                                                                                                                                                                  • More women than men shop for shoes online
                                                                                                                                                                                                                    • Figure 33: factors influencing shopping online for shoes, by gender, March 2011
                                                                                                                                                                                                                  • Older people less likely to shop online
                                                                                                                                                                                                                    • Figure 34: Those who haven’t shopped online for shoes, by age, March 2011
                                                                                                                                                                                                                    • Figure 35: Factors influencing shopping online for shoes, by age, March 2011
                                                                                                                                                                                                                  • Where they shop
                                                                                                                                                                                                                      • Figure 36: Factors influencing online shopping for shoes by retailers and channels bought from in last 12 months, March 2011
                                                                                                                                                                                                                  • A Jones & Sons Plc

                                                                                                                                                                                                                      • Figure 37: A Jones & Sons Plc: Sales as share of UK footwear specialists’ sales in UK, 2006-10
                                                                                                                                                                                                                    • Strategic evaluation
                                                                                                                                                                                                                      • Recent history
                                                                                                                                                                                                                        • Financial performance
                                                                                                                                                                                                                          • Figure 38: A Jones & Sons Plc: Group financial performance, 2007-11
                                                                                                                                                                                                                        • Store portfolio
                                                                                                                                                                                                                          • Figure 39: A Jones & Sons Plc: Outlet data, 2007-11
                                                                                                                                                                                                                        • Retail offering
                                                                                                                                                                                                                          • E-commerce
                                                                                                                                                                                                                            • Figure 40: Online consumer demographics, three month average to March 2011
                                                                                                                                                                                                                        • Barratts Priceless

                                                                                                                                                                                                                            • Figure 41: Barratts Priceless: Sales as share of Footwear specialists’ sales in UK, 2005-09
                                                                                                                                                                                                                          • Strategic evaluation
                                                                                                                                                                                                                            • Recent history
                                                                                                                                                                                                                              • Financial performance
                                                                                                                                                                                                                                  • Figure 42: Barratts Priceless: Group financial performance, 2005/06-2009/10
                                                                                                                                                                                                                                • Store portfolio
                                                                                                                                                                                                                                  • Figure 43: Barratts Priceless: Outlet data, 2005/06-2009/10
                                                                                                                                                                                                                                • Retail offering
                                                                                                                                                                                                                                  • e-commerce & home shopping
                                                                                                                                                                                                                                      • Figure 44: Online consumer demographics, three month average to March 2011
                                                                                                                                                                                                                                  • Brantano UK

                                                                                                                                                                                                                                      • Figure 45: Brantano: UK sales as share of UK footwear specialists’ sales, 2006-10
                                                                                                                                                                                                                                    • Strategic evaluation
                                                                                                                                                                                                                                      • Recent history
                                                                                                                                                                                                                                        • Financial performance
                                                                                                                                                                                                                                          • Figure 46: Brantano UK: Financial performance, 2005-09
                                                                                                                                                                                                                                        • Store portfolio
                                                                                                                                                                                                                                          • Out-of-town focus
                                                                                                                                                                                                                                            • Sales productivity
                                                                                                                                                                                                                                              • New concept
                                                                                                                                                                                                                                                • Expansion plans
                                                                                                                                                                                                                                                  • Figure 47: Brantano: Outlet data, 2005-10
                                                                                                                                                                                                                                                • Retail offering
                                                                                                                                                                                                                                                  • e-commerce and home shopping
                                                                                                                                                                                                                                                    • Figure 48: Brantano: Online consumer demographics, three month average to March 2011
                                                                                                                                                                                                                                                • C&J Clark

                                                                                                                                                                                                                                                    • Figure 49: C&J Clark: Sales as share of UK footwear specialists’ sales, 2006-10
                                                                                                                                                                                                                                                  • Strategic evaluation
                                                                                                                                                                                                                                                    • Poor UK results
                                                                                                                                                                                                                                                      • Constrained family shopper
                                                                                                                                                                                                                                                        • Challenges and opportunities
                                                                                                                                                                                                                                                          • International will drive future growth
                                                                                                                                                                                                                                                            • Recent history
                                                                                                                                                                                                                                                              • Financial performance
                                                                                                                                                                                                                                                                • A record year for the group
                                                                                                                                                                                                                                                                  • North America drives overseas growth
                                                                                                                                                                                                                                                                    • Subdued performance in the UK
                                                                                                                                                                                                                                                                      • Figure 50: C&J Clark Group: Group financial performance, 2006/07-2010/11
                                                                                                                                                                                                                                                                    • Store portfolio
                                                                                                                                                                                                                                                                      • Figure 51: C&J Clark Group: Outlet numbers, 2006/07-2010/11
                                                                                                                                                                                                                                                                    • Roll-out of latest shop fit
                                                                                                                                                                                                                                                                      • Customer profile
                                                                                                                                                                                                                                                                        • Figure 52: Clarks shoppers in last 12 months, by gender, age, and socio-economic group, March 2011
                                                                                                                                                                                                                                                                        • Figure 53: Clarks shoppers in last 12 months, by region and Acorn group working status, March 2011
                                                                                                                                                                                                                                                                      • Retail offering
                                                                                                                                                                                                                                                                        • e-commerce and home shopping
                                                                                                                                                                                                                                                                          • Figure 54: Clarks.com: Online consumer demographics, three month average to March 2011
                                                                                                                                                                                                                                                                      • The Dune Group

                                                                                                                                                                                                                                                                          • Figure 55: Dune Group: Sales as share of UK Footwear specialists’ sales, 2005-09
                                                                                                                                                                                                                                                                        • Strategic evaluation
                                                                                                                                                                                                                                                                          • Broader coverage
                                                                                                                                                                                                                                                                            • Supporting the brands
                                                                                                                                                                                                                                                                              • International development will drive future growth
                                                                                                                                                                                                                                                                                • Eye on the ball
                                                                                                                                                                                                                                                                                  • Multi-channel development
                                                                                                                                                                                                                                                                                    • Recent history
                                                                                                                                                                                                                                                                                      • Financial performance
                                                                                                                                                                                                                                                                                        • Figure 56: Dune Group: Financial performance, 2005/06-2009/10
                                                                                                                                                                                                                                                                                      • Store portfolio
                                                                                                                                                                                                                                                                                        • Dune – new concept store
                                                                                                                                                                                                                                                                                          • Other banners contract
                                                                                                                                                                                                                                                                                            • International to drive future growth
                                                                                                                                                                                                                                                                                              • Figure 57: Dune Group: outlet numbers, 2009/10 and 2010/11
                                                                                                                                                                                                                                                                                            • Retail offering
                                                                                                                                                                                                                                                                                              • Dune
                                                                                                                                                                                                                                                                                                • Other brands
                                                                                                                                                                                                                                                                                                  • Marketing and promotional activity
                                                                                                                                                                                                                                                                                                    • e-commerce and home shopping
                                                                                                                                                                                                                                                                                                        • Figure 58: Dune: Online consumer demographics, three month average to March 2011
                                                                                                                                                                                                                                                                                                    • Footlocker

                                                                                                                                                                                                                                                                                                        • Figure 59: Footlocker UK: Sales as share of footwear retailers’ sales in UK, 2005-09
                                                                                                                                                                                                                                                                                                      • Background
                                                                                                                                                                                                                                                                                                        • Financial performance
                                                                                                                                                                                                                                                                                                          • Figure 60: Footlocker (UK): Group financial performance, 2005-09
                                                                                                                                                                                                                                                                                                        • Store portfolio
                                                                                                                                                                                                                                                                                                          • Figure 61: Footlocker (UK): Outlet data, 2005-09
                                                                                                                                                                                                                                                                                                        • Retail offering
                                                                                                                                                                                                                                                                                                          • Figure 62: Online consumer demographics, three month average to March 2011
                                                                                                                                                                                                                                                                                                      • Kurt Geiger

                                                                                                                                                                                                                                                                                                          • Figure 63: Kurt Geiger Ltd: Sales as share of Footwear specialists’ sales in UK, 2005-09
                                                                                                                                                                                                                                                                                                        • Strategic evaluation
                                                                                                                                                                                                                                                                                                          • Recent history
                                                                                                                                                                                                                                                                                                            • Financial performance
                                                                                                                                                                                                                                                                                                              • Figure 64: Kurt Geiger Ltd: Group financial performance, 2005/06-2009/10
                                                                                                                                                                                                                                                                                                            • Store portfolio
                                                                                                                                                                                                                                                                                                              • Figure 65: Kurt Geiger Ltd: Outlet data, 2006-10
                                                                                                                                                                                                                                                                                                            • Retail offering
                                                                                                                                                                                                                                                                                                              • e-commerce & home shopping
                                                                                                                                                                                                                                                                                                                  • Figure 66: KurtGeiger.com: Online consumer demographics, three month average to March 2011
                                                                                                                                                                                                                                                                                                              • Office Holdings

                                                                                                                                                                                                                                                                                                                  • Figure 67: Office Holdings: Sales as share of Footwear specialists’ sales in UK, 2005-09
                                                                                                                                                                                                                                                                                                                • Strategic evaluation
                                                                                                                                                                                                                                                                                                                  • Background
                                                                                                                                                                                                                                                                                                                    • Recent history
                                                                                                                                                                                                                                                                                                                      • Financial performance
                                                                                                                                                                                                                                                                                                                        • Figure 68: Office Holdings Ltd: Group financial performance, 2005/06-2009/10
                                                                                                                                                                                                                                                                                                                      • Store portfolio
                                                                                                                                                                                                                                                                                                                        • Figure 69: Office Holdings Ltd: Outlet data, 2006-11
                                                                                                                                                                                                                                                                                                                      • Retail offering
                                                                                                                                                                                                                                                                                                                        • e-commerce & home shopping
                                                                                                                                                                                                                                                                                                                          • Figure 70: Office.co.uk: Online consumer demographics, three month average to March 2011
                                                                                                                                                                                                                                                                                                                      • Russell & Bromley

                                                                                                                                                                                                                                                                                                                          • Figure 71: Russell & Bromley: Sales as share of Footwear specialists’ sales in UK, 2005-09
                                                                                                                                                                                                                                                                                                                        • Strategic evaluation
                                                                                                                                                                                                                                                                                                                          • Recent history
                                                                                                                                                                                                                                                                                                                            • Financial performance
                                                                                                                                                                                                                                                                                                                              • Figure 72: Russell & Bromley: Group financial performance, 2005-09
                                                                                                                                                                                                                                                                                                                            • Store portfolio
                                                                                                                                                                                                                                                                                                                              • Figure 73: Russell & Bromley: Outlet data, 2005-09
                                                                                                                                                                                                                                                                                                                            • Retail offering
                                                                                                                                                                                                                                                                                                                              • e-commerce & home shopping
                                                                                                                                                                                                                                                                                                                                • Figure 74: Online consumer demographics, three month average to March 2011
                                                                                                                                                                                                                                                                                                                            • Schuh

                                                                                                                                                                                                                                                                                                                                • Figure 75: Schuh Ltd: Sales as share of Footwear specialists’ sales in UK, 2005-09
                                                                                                                                                                                                                                                                                                                              • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                • Recent history
                                                                                                                                                                                                                                                                                                                                  • Financial performance
                                                                                                                                                                                                                                                                                                                                      • Figure 76: Schuh Ltd: Group financial performance, 2005/06-2009/10
                                                                                                                                                                                                                                                                                                                                    • Store portfolio
                                                                                                                                                                                                                                                                                                                                      • Figure 77: Schuh Ltd: Outlet data, 2005/06-2009/10
                                                                                                                                                                                                                                                                                                                                    • Consumer profile
                                                                                                                                                                                                                                                                                                                                      • Figure 78: Schuh shoppers in last three years, by gender, age, and socio-economic group, March 2011
                                                                                                                                                                                                                                                                                                                                      • Figure 79: Schuh shoppers in last three years, by region and working status, March 2011
                                                                                                                                                                                                                                                                                                                                    • Retail offering
                                                                                                                                                                                                                                                                                                                                      • e-commerce & home shopping
                                                                                                                                                                                                                                                                                                                                          • Figure 80: Schuh.co.uk: Online consumer demographics, three month average to March 2011
                                                                                                                                                                                                                                                                                                                                      • Shoe Zone Group

                                                                                                                                                                                                                                                                                                                                          • Figure 81: Shoe Zone Group Ltd: UK sales as share of footwear specialists’ sales, 2006-10
                                                                                                                                                                                                                                                                                                                                        • Strategic evaluation
                                                                                                                                                                                                                                                                                                                                          • Recent history
                                                                                                                                                                                                                                                                                                                                            • Financial performance
                                                                                                                                                                                                                                                                                                                                              • Strong post acquisition results
                                                                                                                                                                                                                                                                                                                                                • 2010/11 more challenging
                                                                                                                                                                                                                                                                                                                                                  • Figure 82: Shoe Zone Group Ltd: Financial performance, 2006-2010/11
                                                                                                                                                                                                                                                                                                                                                • Store portfolio
                                                                                                                                                                                                                                                                                                                                                  • Acquisitive and opportunistic expansion
                                                                                                                                                                                                                                                                                                                                                    • Plus ongoing revamps
                                                                                                                                                                                                                                                                                                                                                      • Figure 83: Shoe Zone Group Ltd: Outlet data, 2006-2010/11
                                                                                                                                                                                                                                                                                                                                                    • Customer profile
                                                                                                                                                                                                                                                                                                                                                      • Figure 84: Shoe Zone/Stead & Simpson shoppers in last 12 months, by gender, age, and socio-economic group, March 2011
                                                                                                                                                                                                                                                                                                                                                      • Figure 85: Shoe zone/Stead & Simpson shoppers in last 12 months, by region and acorn group, March 2011
                                                                                                                                                                                                                                                                                                                                                    • Retail offering
                                                                                                                                                                                                                                                                                                                                                      • Shoe Zone
                                                                                                                                                                                                                                                                                                                                                        • Stead and Simpson
                                                                                                                                                                                                                                                                                                                                                          • Advertising and marketing
                                                                                                                                                                                                                                                                                                                                                            • E-commerce and home shopping
                                                                                                                                                                                                                                                                                                                                                              • Figure 86: Shoe Zone.com: Online consumer demographics, three month average to March 2011
                                                                                                                                                                                                                                                                                                                                                          • Appendix – Broader Market Environment

                                                                                                                                                                                                                                                                                                                                                              • Figure 87: GDP, PDI, consumer expenditure and savings, at current prices, 2006-16
                                                                                                                                                                                                                                                                                                                                                              • Figure 88: GDP, PDI, consumer expenditure and savings, at constant 2006 prices, 2006-16
                                                                                                                                                                                                                                                                                                                                                              • Figure 89: GDP, PDI, consumer expenditure and savings, at constant 2011 prices, 2006-16
                                                                                                                                                                                                                                                                                                                                                              • Figure 90: GDP quarterly percentage change, Q1 2004-Q1 2011
                                                                                                                                                                                                                                                                                                                                                              • Figure 91: Trends in the age structure of the UK population, 2006-16
                                                                                                                                                                                                                                                                                                                                                              • Figure 92: Trends and projections in the UK population (‘000s), by age group, 2006-16
                                                                                                                                                                                                                                                                                                                                                          • Appendix – Sector Size and Forecast

                                                                                                                                                                                                                                                                                                                                                              • Figure 93: Best and worst case forecasts for department store retailers’ sales, 2010-15
                                                                                                                                                                                                                                                                                                                                                          • Appendix – The Consumer – Who Shops Where ?

                                                                                                                                                                                                                                                                                                                                                              • Figure 94: Most popular retailers and channels bought from in last 12 months, by demographics, March 2011
                                                                                                                                                                                                                                                                                                                                                              • Figure 95: Next most popular retailers and channels bought from in last 12 months, by demographics, March 2011
                                                                                                                                                                                                                                                                                                                                                              • Figure 96: Other retailers and channels bought from in last 12 months, by demographics, March 2011
                                                                                                                                                                                                                                                                                                                                                              • Figure 97: Least most popular retailers and channels bought from in last 12 months, by demographics, March 2011
                                                                                                                                                                                                                                                                                                                                                          • Appendix – The Consumer – Attitudes to Shoe Shopping

                                                                                                                                                                                                                                                                                                                                                              • Figure 98: Most popular attitudes towards shoe shopping, by demographics, March 2011
                                                                                                                                                                                                                                                                                                                                                              • Figure 99: Next most popular attitudes towards shoe shopping, by demographics, March 2011
                                                                                                                                                                                                                                                                                                                                                              • Figure 100: Repertoire of retailers and channels bought from in last 12 months, by demographics, March 2011
                                                                                                                                                                                                                                                                                                                                                          • Appendix – The Consumer – Online Attitudes to Shoe Shopping

                                                                                                                                                                                                                                                                                                                                                              • Figure 101: Most popular factors influencing online buying, by demographics, March 2011
                                                                                                                                                                                                                                                                                                                                                              • Figure 102: Factors influencing online buying, by demographics, March 2011

                                                                                                                                                                                                                                                                                                                                                          Companies Covered

                                                                                                                                                                                                                                                                                                                                                          • A Jones & Sons Plc
                                                                                                                                                                                                                                                                                                                                                          • Barratts Trading Ltd
                                                                                                                                                                                                                                                                                                                                                          • Beaconsfield Footwear Ltd
                                                                                                                                                                                                                                                                                                                                                          • Birkenstock Footprint Sandals, Inc
                                                                                                                                                                                                                                                                                                                                                          • Blacks Outdoor Retail Ltd
                                                                                                                                                                                                                                                                                                                                                          • Bluewater Shopping Centre
                                                                                                                                                                                                                                                                                                                                                          • Boden UK
                                                                                                                                                                                                                                                                                                                                                          • Brantano (Group)
                                                                                                                                                                                                                                                                                                                                                          • Briggs Hillier Design Ltd
                                                                                                                                                                                                                                                                                                                                                          • C&J Clark Group
                                                                                                                                                                                                                                                                                                                                                          • Deichmann Schuh
                                                                                                                                                                                                                                                                                                                                                          • Dorothy Perkins
                                                                                                                                                                                                                                                                                                                                                          • Dune Footwear
                                                                                                                                                                                                                                                                                                                                                          • Fendi SRL
                                                                                                                                                                                                                                                                                                                                                          • Harrods Group Total
                                                                                                                                                                                                                                                                                                                                                          • Hi-Tec Sports UK Ltd
                                                                                                                                                                                                                                                                                                                                                          • J. Choo Limited
                                                                                                                                                                                                                                                                                                                                                          • JD Sports Fashion plc
                                                                                                                                                                                                                                                                                                                                                          • JJB Sports Plc
                                                                                                                                                                                                                                                                                                                                                          • John Lewis Plc (department store)
                                                                                                                                                                                                                                                                                                                                                          • Jones Bootmaker
                                                                                                                                                                                                                                                                                                                                                          • Kurt Geiger Ltd
                                                                                                                                                                                                                                                                                                                                                          • Lacoste
                                                                                                                                                                                                                                                                                                                                                          • Lloyds Banking Group
                                                                                                                                                                                                                                                                                                                                                          • Macintosh Retail Group
                                                                                                                                                                                                                                                                                                                                                          • Marks & Spencer
                                                                                                                                                                                                                                                                                                                                                          • Meadowhall Shopping Centre
                                                                                                                                                                                                                                                                                                                                                          • Next Group
                                                                                                                                                                                                                                                                                                                                                          • Nine West UK
                                                                                                                                                                                                                                                                                                                                                          • Office Holdings Ltd
                                                                                                                                                                                                                                                                                                                                                          • PriceLess
                                                                                                                                                                                                                                                                                                                                                          • Primark Stores Ltd
                                                                                                                                                                                                                                                                                                                                                          • Russell & Bromley Ltd
                                                                                                                                                                                                                                                                                                                                                          • Schuh Ltd
                                                                                                                                                                                                                                                                                                                                                          • Selfridges Group
                                                                                                                                                                                                                                                                                                                                                          • Shoe Zone Group Ltd
                                                                                                                                                                                                                                                                                                                                                          • Shoefayre Ltd
                                                                                                                                                                                                                                                                                                                                                          • Sports Direct UK
                                                                                                                                                                                                                                                                                                                                                          • Stead & Simpson Ltd
                                                                                                                                                                                                                                                                                                                                                          • Ted Baker
                                                                                                                                                                                                                                                                                                                                                          • Wynsors World of Shoes Ltd

                                                                                                                                                                                                                                                                                                                                                          Footwear Retailing - UK - June 2011

                                                                                                                                                                                                                                                                                                                                                          £1,750.00 (Excl.Tax)