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Gifts and Greeting Cards - UK - May 2013

“This is a market driven by bonding, showing affection and expressing feelings towards others. But in today’s world of instant communications the conventional greetings card is being joined by a plethora of new ways to affirm these emotions. While, for now, many consumers stay loyal to the old-fashioned card through the letterbox, the signs are that things will change. And the convention of choosing a tangible gift is giving way to opting for giving money, vouchers or gift experiences – people are even delivering that gift via social media. The card and gift retailers of today need to move with the times, embracing change and innovation in order to remain relevant to tomorrow’s consumer.”

– Jane Westgarth, Senior Market Analyst

Some questions answered in this report include:

  • Are people using online methods to convey greetings?
  • Is online shopping shaping the way we shop for gifts?
  • Is the economic squeeze affecting purchasing habits?
  • How are consumers responding to personalised cards and gifts?
  • Is there a future for independent retailers in cards and gifts?

We live in a brave new world where most people have 24/7 access to the internet and can browse, shop and bargain hunt online in ways that are increasingly convenient. The rapid uptake of smartphones has led to a revolution in shopping habits which is affecting many consumer markets in a dramatic and far-reaching way. And yet, giving and receiving a real greetings card still means much more to people than receiving an e-card or a message on Facebook. But is the online revolution beginning to change the way that we feel about gifts and greetings? Will we see more people shifting over to use new media to send their greetings? And what are the implications for manufacturers and sellers of gifts and greetings?

 

The report covers the UK market for greetings cards and gifts.

The greetings card market is defined as including cards for Christmas, birthdays, spring season occasions (ie Valentine's Day, Mother's Day, Father's Day and Easter) and other everyday occasions (anniversaries, good luck, get well and blank cards etc). It includes cards sent online as well as paper greetings cards.

Gifts are more difficult to define and include anything that people buy to give to someone else. This can mean that a gift is anything from a trinket or novelty from under £5 through to an iPad or even a holiday. The report looks at attitudes towards purchasing gifts and trends in spending, rather than trying to accurately estimate the scale of the gift market. We include tokens and gift cards as well as specialist gift experiences.

 

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Table of contents

  1. Introduction

      • Definition
        • Abbreviations
        • Executive Summary

            • The market
              • ….greetings cards
                • Figure 1: Consumer spending on greeting cards, at current prices, UK, 2007-17
              • …gifts
                • Figure 2: Share of consumer spend on gifts, by occasion, 2012
              • …gift vouchers, gift cards and gift experiences
                • Forecast
                  • Market factors
                    • …advances in access to the web
                      • Figure 3: Selected electronic products/services have at home, July 2010-January 2013
                    • …demographic changes
                      • …hike in the price of a stamp
                        • Companies, brands and innovation
                          • …card publishers
                            • …retail distribution
                              • Figure 4: Distribution of greetings cards by type of retailer, 2012
                            • The consumer
                              • …how card and gift giving varies by occasion
                                • Figure 5: Bought cards, gifts or vouchers/gift cards in the last 12 months, by occasion, top six occasions, March 2013
                              • …occasions for which they buy gifts
                                • Figure 6: Bought gifts in the last 12 months, by occasion, March 2013
                              • …four in ten adults buy vouchers
                                • Figure 7: Bought vouchers/gift cards in the last 12 months, by occasion, March 2013
                              • Shopping, spending patterns and using virtual greetings
                                • Figure 8: Shopping patterns, spending patterns and use of virtual greetings, March 2013
                              • …who uses virtual greetings?
                                • Figure 9: Users of virtual greetings, March 2013
                              • …this is an industry about showing that you care
                                • Figure 10: Attitudes towards greetings cards, March 2013
                              • …factors influencing choice of gifts
                                • Figure 11: Factors affecting the choice of gifts, March 2013
                              • …how they shop for gifts
                                • Figure 12: Factors influencing shopping for gifts, March 2013
                              • …plenty of online shopping
                                • …one in five cutting down
                                  • …best to opt for vouchers?
                                    • What we think
                                    • Issues in the Market

                                        • Are people using online methods to convey greetings?
                                          • Is online shopping shaping the way we shop for gifts?
                                            • Is the economic squeeze affecting purchasing habits?
                                              • How are consumers responding to personalised cards and gifts?
                                                • Is there a future for independent retailers in cards and gifts?
                                                • Trend Application

                                                    • Sense of the Intense
                                                      • Life Hacking
                                                        • Mintel Futures: Generation Next
                                                        • Internal Market Environment

                                                          • Key points
                                                            • More than two thirds of adults have smartphones
                                                              • Figure 13: Selected electronic products/services have at home, July 2010-January 2013
                                                            • Plenty of occasions to celebrate
                                                              • Figure 14: Number of births, deaths and marriages in the UK, 2007-12
                                                            • …births
                                                              • …weddings
                                                                • …deaths
                                                                  • Individual successes
                                                                    • Figure 15: Number of graduates, first degree, UK, 2007/08-2011/12
                                                                  • Passing the driving test
                                                                    • Figure 16: Number of driving tests passed, Great Britain, 2007/08-2011/12
                                                                  • Pet owners
                                                                    • Christmas gifts
                                                                    • Broader Market Environment

                                                                      • Key points
                                                                        • The population continues to grow
                                                                          • Figure 17: Trends in the age structure of the UK population, by gender, 2007-17
                                                                        • Upward shift in socio-economic groups continues
                                                                          • Figure 18: Forecast adult population trends, by socio-economic group, 2007-17
                                                                        • Costs of postage
                                                                          • Figure 19: Price of first and second class letter post, 2008-12
                                                                        • Environmental concerns
                                                                          • Made in Britain
                                                                            • Trade associations
                                                                              • The Giftware Association
                                                                                • UK Gift Card & Voucher Association
                                                                                  • The Greeting Card Association
                                                                                    • Trade shows for cards and gifts
                                                                                      • Spring Fair and Autumn Fair
                                                                                        • Top Drawer
                                                                                          • Progressive Greetings Live
                                                                                          • Competitive Context

                                                                                            • Key points
                                                                                              • The economic squeeze
                                                                                                • Figure 20: Consumer spending, 2007 and 2012
                                                                                              • One in five feel the squeeze
                                                                                                • Figure 21: Trends in the impact of the economic downturn on consumers, February 2009-February 2013
                                                                                              • Where are they finding the money for cards and gifts?
                                                                                                • Figure 22: Trends in what extra money is spent on, February 2010-February 2013
                                                                                              • Home crafting
                                                                                              • Strengths and Weaknesses

                                                                                                • Strengths
                                                                                                  • Weaknesses
                                                                                                  • Who’s Innovating?

                                                                                                    • Key points
                                                                                                      • Overview
                                                                                                        • Rapid rollout of new store design by Clintons
                                                                                                          • Airport retailing begins for Paperchase
                                                                                                            • Personalised video cards from Moonpig
                                                                                                              • Funky Pigeon uses app to bring cards to life
                                                                                                                • Apps from Apple
                                                                                                                  • Creative charity support
                                                                                                                    • Up-to-date experience product
                                                                                                                      • Online service targets pet lovers
                                                                                                                        • Novel paper folding
                                                                                                                        • Market Size and Forecast

                                                                                                                          • Key points
                                                                                                                            • Consumers spend £1.4 billion on greetings cards
                                                                                                                              • Figure 23: Consumer spending on greetings cards, at current prices, UK, 2008-12
                                                                                                                            • Card sales see falling volume
                                                                                                                              • Figure 24: Consumer spending on greetings cards, by volume, UK, 2008-12
                                                                                                                            • The greetings card market is polarising
                                                                                                                              • How much is spent on cards online?
                                                                                                                                • How important are boxed cards?
                                                                                                                                  • Consumer spend on gifts
                                                                                                                                    • Figure 25: Estimated spend on gifts, (£mn), by occasion, 2012
                                                                                                                                  • Gift cards and experience days
                                                                                                                                    • Figure 26: Consumer spending on gift vouchers, gift cards and gift experiences, UK, 2008-12
                                                                                                                                  • Forecast (greetings cards)
                                                                                                                                      • Figure 27: Consumer spending on greeting cards (singles), value, 2007-17
                                                                                                                                    • Volumes expected to decrease
                                                                                                                                      • Figure 28: Consumer spending on greeting cards (singles), volume, 2007-17
                                                                                                                                  • Segment Performance

                                                                                                                                    • Key points
                                                                                                                                      • Everyday cards dominate greetings cards
                                                                                                                                        • Figure 29: Greetings cards share, by main type, by value, 2012
                                                                                                                                        • Figure 30: Greetings cards, average spend per card, by main type, 2012
                                                                                                                                        • Figure 31: Spring season greetings cards, Valentine’s Day and Mother’s Day, 2010-12
                                                                                                                                      • Gifting dominated by Christmas and birthdays
                                                                                                                                        • Figure 32: Estimated spend on gifts, (£mn), by occasion, 2012
                                                                                                                                      • Christmas gifts, a £17 billion market
                                                                                                                                        • Figure 33: Items bought as gifts for Christmas 2012, January 2013
                                                                                                                                        • Figure 34: Average spent per category on Christmas gifts for Christmas 2012, January 2013
                                                                                                                                      • Variety of estimates for Christmas gift spending
                                                                                                                                        • Valentine’s Day worth over £300 million
                                                                                                                                          • £400 million spent on mums’ special day
                                                                                                                                            • Gift dressings are a significant market
                                                                                                                                            • Market Share

                                                                                                                                              • Key points
                                                                                                                                                • Greetings cards share by supplier
                                                                                                                                                  • Figure 35: Company shares of the UK greetings market, 2008-12
                                                                                                                                                • Companies and products
                                                                                                                                                  • Carte Blanche Greetings
                                                                                                                                                    • The Great British Card Company plc
                                                                                                                                                      • Hallmark Cards UK
                                                                                                                                                        • International Greetings Plc
                                                                                                                                                          • Ling Design
                                                                                                                                                            • Paper Rose/The Art Group
                                                                                                                                                              • Phoenix Trading
                                                                                                                                                                • Simon Elvin
                                                                                                                                                                  • UK Greetings
                                                                                                                                                                  • Brand Communication and Promotion

                                                                                                                                                                    • Key points
                                                                                                                                                                      • Topline adspend
                                                                                                                                                                        • Figure 36: Main media advertising expenditure on greetings cards and gift services, by leading advertisers, 2009-12
                                                                                                                                                                      • Advertising specifics
                                                                                                                                                                        • Moonpig raises its brand
                                                                                                                                                                          • Funky Pigeon stages an offensive
                                                                                                                                                                            • Clintons raising awareness of personalised greetings
                                                                                                                                                                              • Hallmark featuring reminders
                                                                                                                                                                                • TV advert from The Dog’s Doodahs
                                                                                                                                                                                • Channels to Market

                                                                                                                                                                                  • Key points
                                                                                                                                                                                    • Very broad distribution
                                                                                                                                                                                      • Figure 37: Share of greetings cards, by type of retailer, 2008-12
                                                                                                                                                                                    • Comparing sales at Clintons and Card Factory
                                                                                                                                                                                      • Figure 38: Total UK sales of Clinton Cards and Card Factory, £m (exc VAT), 2007-11
                                                                                                                                                                                    • Huge influence of the grocers
                                                                                                                                                                                      • Figure 39: Non-food items bought from a supermarket or grocery store, September 2012
                                                                                                                                                                                    • Vast array of gift retailers
                                                                                                                                                                                      • Gifts available in a broad range of types of outlet
                                                                                                                                                                                        • Massive food and convenience sector
                                                                                                                                                                                          • Gifting via social media
                                                                                                                                                                                            • Online shopping for gifts
                                                                                                                                                                                              • Multiple specialists
                                                                                                                                                                                                • WH Smith
                                                                                                                                                                                                  • Clinton Cards
                                                                                                                                                                                                    • Card Factory
                                                                                                                                                                                                      • Paperchase
                                                                                                                                                                                                        • Scribbler
                                                                                                                                                                                                          • Gift retailers
                                                                                                                                                                                                            • Cath Kidston
                                                                                                                                                                                                              • Oliver Bonas
                                                                                                                                                                                                                • Tiger
                                                                                                                                                                                                                  • Between the Lines
                                                                                                                                                                                                                    • National Trust Shops
                                                                                                                                                                                                                      • Museums and leisure venues
                                                                                                                                                                                                                        • Internet-based greetings card and gift services
                                                                                                                                                                                                                          • Moonpig
                                                                                                                                                                                                                            • Jacquie Lawson
                                                                                                                                                                                                                              • Tesco
                                                                                                                                                                                                                                • 123 Greetings
                                                                                                                                                                                                                                  • Funky Pigeon (WH Smith)
                                                                                                                                                                                                                                    • Getting Personal (Card Factory)
                                                                                                                                                                                                                                      • Red Letter Days
                                                                                                                                                                                                                                        • Virgin Experience Days
                                                                                                                                                                                                                                          • Wish
                                                                                                                                                                                                                                            • Marks & Spencer
                                                                                                                                                                                                                                              • Vouchers and tokens
                                                                                                                                                                                                                                                • Voucher Express
                                                                                                                                                                                                                                                  • National Book Tokens
                                                                                                                                                                                                                                                    • The GiftCard Centre
                                                                                                                                                                                                                                                    • The Consumer – Occasions Marked with Greetings Cards

                                                                                                                                                                                                                                                      • Key points
                                                                                                                                                                                                                                                        • Occasions marked with cards and gifts
                                                                                                                                                                                                                                                          • Figure 40: Bought cards in the last 12 months, by occasion, 2006-13
                                                                                                                                                                                                                                                        • Jump in numbers claiming not to buy
                                                                                                                                                                                                                                                          • Special days hold up…
                                                                                                                                                                                                                                                            • …but birthdays and Christmas edge down
                                                                                                                                                                                                                                                              • More than three quarters buy birthday cards
                                                                                                                                                                                                                                                                • Figure 41: Bought greetings cards in the last 12 months, by occasion, March 2013
                                                                                                                                                                                                                                                                • Figure 42: Bought greetings cards in the last 12 months, by occasion, by gender, March 2013
                                                                                                                                                                                                                                                              • Broad range of people buy cards
                                                                                                                                                                                                                                                                • Figure 43: Bought birthday cards in the last 12 months, by age, March 2013
                                                                                                                                                                                                                                                              • More cards from older senders
                                                                                                                                                                                                                                                                • What’s happening among younger consumers?
                                                                                                                                                                                                                                                                  • Families are an important customer group
                                                                                                                                                                                                                                                                    • People on a tight budget buy for fewer occasions
                                                                                                                                                                                                                                                                      • Older consumers buying for bereavements
                                                                                                                                                                                                                                                                        • New baby cards for peer group
                                                                                                                                                                                                                                                                          • How many occasions they buy for
                                                                                                                                                                                                                                                                            • Figure 44: Repertoire of occasions for which purchased cards in the last 12 months, March 2013
                                                                                                                                                                                                                                                                          • Attracting young men into the market
                                                                                                                                                                                                                                                                            • Family lifestage females are key targets
                                                                                                                                                                                                                                                                              • Birthdays are a must for cards
                                                                                                                                                                                                                                                                              • The Consumer – Occasions for Purchasing Gifts and Vouchers

                                                                                                                                                                                                                                                                                • Key points
                                                                                                                                                                                                                                                                                  • Half of consumers buy Christmas and birthday gifts
                                                                                                                                                                                                                                                                                    • Figure 45: Bought gifts in the last 12 months, by occasion, March 2013
                                                                                                                                                                                                                                                                                  • Falling gift activity with age and socio-economic group
                                                                                                                                                                                                                                                                                    • Figure 46: Bought gifts in the last 12 months, by age and socio-economic group, March 2013
                                                                                                                                                                                                                                                                                  • Christmas and birthday dominate voucher purchases
                                                                                                                                                                                                                                                                                    • Figure 47: Bought vouchers/gift cards in the last 12 months, by occasion, March 2013
                                                                                                                                                                                                                                                                                  • How many occasions do they buy gifts for?
                                                                                                                                                                                                                                                                                    • Figure 48: Repertoire of occasions for buying gifts, March 2013
                                                                                                                                                                                                                                                                                  • How card and gift giving varies by occasion
                                                                                                                                                                                                                                                                                    • Figure 49: Bought cards, gifts or vouchers/gift cards in the last 12 months, by occasion, top six occasions, March 2013
                                                                                                                                                                                                                                                                                    • Figure 50: Bought cards, gifts or vouchers/gift cards in the last 12 months, by occasion, other occasions, March 2013
                                                                                                                                                                                                                                                                                  • How many occasions attract vouchers or gift cards?
                                                                                                                                                                                                                                                                                    • Figure 51: Repertoire of occasions for buying vouchers, gift cards or gift experiences, March 2013
                                                                                                                                                                                                                                                                                    • Figure 52: Buying vouchers, gift cards or gift experiences, by socio-economic group, March 2013
                                                                                                                                                                                                                                                                                • The Consumer – Shopping, Spending Patterns and Use of Online Greetings

                                                                                                                                                                                                                                                                                  • Key points
                                                                                                                                                                                                                                                                                    • Shopping, spending patterns and using virtual greetings
                                                                                                                                                                                                                                                                                      • Figure 53: Shopping patterns, spending patterns and use of virtual greetings, March 2013
                                                                                                                                                                                                                                                                                    • Where they buy cards
                                                                                                                                                                                                                                                                                      • Do purchasing patterns vary by age?
                                                                                                                                                                                                                                                                                        • Figure 54: Buying in-store and use of virtual greetings, by age, March 2013
                                                                                                                                                                                                                                                                                      • Some occasions are worth higher spend
                                                                                                                                                                                                                                                                                        • The economic squeeze
                                                                                                                                                                                                                                                                                          • Uptake of virtual greetings
                                                                                                                                                                                                                                                                                            • Figure 55: Users of virtual greetings, March 2013
                                                                                                                                                                                                                                                                                        • The Consumer – Attitudes towards Giving Greetings Cards

                                                                                                                                                                                                                                                                                          • Key points
                                                                                                                                                                                                                                                                                            • Attitudes towards giving greetings cards
                                                                                                                                                                                                                                                                                              • Figure 56: Consumer attitudes towards greetings cards, March 2013
                                                                                                                                                                                                                                                                                            • Showing that you care
                                                                                                                                                                                                                                                                                                • Figure 57: Attitudes towards greetings cards, messages and e-cards, by gender and age, March 2013
                                                                                                                                                                                                                                                                                              • Clear gender differences
                                                                                                                                                                                                                                                                                                • Caring with a real card has older bias
                                                                                                                                                                                                                                                                                                  • Popularity of personalised and unique cards
                                                                                                                                                                                                                                                                                                    • Charity cards popular with older women
                                                                                                                                                                                                                                                                                                      • Brands relatively unimportant
                                                                                                                                                                                                                                                                                                        • The bother and the costs of posting
                                                                                                                                                                                                                                                                                                          • Associating costs with caring?
                                                                                                                                                                                                                                                                                                          • The Consumer – Factors Affecting Choice of Gifts

                                                                                                                                                                                                                                                                                                            • Key points
                                                                                                                                                                                                                                                                                                              • What influences choice of gifts?
                                                                                                                                                                                                                                                                                                                • Figure 58: Factors affecting the choice of gifts, March 2013
                                                                                                                                                                                                                                                                                                              • Budgeting in mind
                                                                                                                                                                                                                                                                                                                • Getting closer to the person
                                                                                                                                                                                                                                                                                                                  • Buying exactly what they asked for
                                                                                                                                                                                                                                                                                                                    • Figure 59: Factors affecting the choice of gifts, buying what the recipient asked for, by age, March 2013
                                                                                                                                                                                                                                                                                                                  • In-store or online?
                                                                                                                                                                                                                                                                                                                    • Figure 60: Factors affecting the choice of gifts, in-store or online, by age, March 2013
                                                                                                                                                                                                                                                                                                                  • Something gifty?
                                                                                                                                                                                                                                                                                                                  • The Consumer – Factors Influencing Shopping for Gifts

                                                                                                                                                                                                                                                                                                                    • Key points
                                                                                                                                                                                                                                                                                                                        • Figure 61: Factors influencing shopping for gifts, March 2013
                                                                                                                                                                                                                                                                                                                      • Who is spending less on gifts?
                                                                                                                                                                                                                                                                                                                        • Figure 62: Paying less and buying fewer gifts, by gender, age and financial situation, March 2013
                                                                                                                                                                                                                                                                                                                      • How do they go about browsing?
                                                                                                                                                                                                                                                                                                                        • Who goes shopping for gifts?
                                                                                                                                                                                                                                                                                                                          • Figure 63: Shopping and browsing for gifts, by gender and age, March 2013
                                                                                                                                                                                                                                                                                                                        • Online bargain hunters
                                                                                                                                                                                                                                                                                                                          • Presentation is part of the gift
                                                                                                                                                                                                                                                                                                                            • Best to give vouchers?
                                                                                                                                                                                                                                                                                                                              • Younger shoppers in a rush
                                                                                                                                                                                                                                                                                                                              • Appendix – Occasions Marked with Greetings Cards, Gifts and Vouchers

                                                                                                                                                                                                                                                                                                                                  • Figure 64: Occasions when bought birthday cards and Christmas cards in the last 12 months, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                                  • Figure 65: Occasions when bought Mother's day cards and Father’s Day cards in the last 12 months, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                                  • Figure 66: Occasions when bought anniversary cards and wedding/engagement cards in the last 12 months, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                                  • Figure 67: Occasions when bought Valentine’s Day cards and thank you cards in the last 12 months, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                                  • Figure 68: Occasions when bought sympathy/bereavement cards and get well cards in the last 12 months, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                                  • Figure 69: Occasions when bought new baby cards and other occasion cards in the last 12 months, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                                  • Figure 70: Occasions when have not bought cards in the last 12 months, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                                  • Figure 71: Repertoire of cards purchased in the last 12 months, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                                  • Figure 72: Repertoire of gifts purchased in the last 12 months, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                                  • Figure 73: Repertoire of gift cards or vouchers purchased in the last 12 months, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                              • Appendix – Shopping, Spending Patterns and Use of Online Greetings

                                                                                                                                                                                                                                                                                                                                  • Figure 74: Purchasing patterns for greetings cards, top five, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                                  • Figure 75: Purchasing patterns for greetings cards, bottom five, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                              • Appendix – Attitudes towards Giving Greetings Cards

                                                                                                                                                                                                                                                                                                                                  • Figure 76: Attitudes towards giving greetings cards, top six, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                                  • Figure 77: Attitudes towards giving greetings cards, bottom five, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                              • Appendix – Factors Influencing Choice of Gifts

                                                                                                                                                                                                                                                                                                                                  • Figure 78: Factors influencing choice of gifts, top six, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                                  • Figure 79: Factors influencing choice of gifts, bottom five, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                              • Appendix – Factors Influencing Shopping for Gifts

                                                                                                                                                                                                                                                                                                                                  • Figure 80: Factors influencing shopping for gifts, top six, by demographics, March 2013
                                                                                                                                                                                                                                                                                                                                  • Figure 81: Factors influencing shopping for gifts, bottom five, by demographics, March 2013

                                                                                                                                                                                                                                                                                                                              Companies Covered

                                                                                                                                                                                                                                                                                                                              • Birthdays Ltd
                                                                                                                                                                                                                                                                                                                              • Borders (UK) Ltd
                                                                                                                                                                                                                                                                                                                              • Charterhouse Capital Partners LLP
                                                                                                                                                                                                                                                                                                                              • Clinton Cards Plc
                                                                                                                                                                                                                                                                                                                              • Filofax UK
                                                                                                                                                                                                                                                                                                                              • Flying Brands Ltd
                                                                                                                                                                                                                                                                                                                              • Goldman Sachs Group, Inc., The
                                                                                                                                                                                                                                                                                                                              • House of Fraser Plc
                                                                                                                                                                                                                                                                                                                              • Paperchase Products Ltd
                                                                                                                                                                                                                                                                                                                              • Selfridges Retail Ltd
                                                                                                                                                                                                                                                                                                                              • Tesco Plc
                                                                                                                                                                                                                                                                                                                              • The Gadget Shop Ltd
                                                                                                                                                                                                                                                                                                                              • WH Smith PLC

                                                                                                                                                                                                                                                                                                                              Gifts and Greeting Cards - UK - May 2013

                                                                                                                                                                                                                                                                                                                              £1,995.00 (Excl.Tax)