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Financial Services Market Research

Mintel’s financial services market research reports provide a comprehensive and extensive overview of the marketplace including information on the financial services market size and financial services market share.


Mintel’s financial services industry reports can help you gain further insight into the financial services market trends and gain valuable financial services consumer data.


Make sure you stay one step ahead of your competition – Mintel’s market analysis can help you make informed business decisions by providing up-to-the-minute financial services industry intelligence. Our market intelligence reports span hundreds of countries and regions.

  1. Retail Banking and Credit Unions - US - February 2015

    Retail Banking and Credit Unions - US - February 2015

    “The banking industry is becoming increasingly competitive and new entrants into the market are largely technologically-based alternatives. Millennials are the prime target of these upstart companies, as well as everyone else, and the country’s changing demographics are providing a growing new ...

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  2. Consumers and the Economic Outlook - US - February 2015

    Consumers and the Economic Outlook - US - February 2015

    “Consumers are optimistic about their financial situation but still skeptical of the future of the economy. Their perspective seems to reflect a cognitive dissonance considering the economic conditions do impact their personal finances.” – Monica Staco, Financial Services Manager

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  3. Property and Casualty Insurance - US - January 2015

    Property and Casualty Insurance - US - January 2015

    “Since insurance claims are only made in times of stress, companies that make customers feel they are cared for – and taken care of – stand the best chance of retaining their customers in the long term.” – Robyn Kaiserman, Financial Services Analyst

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  4. Consumers, Saving and Investing - UK - January 2015

    Consumers, Saving and Investing - UK - January 2015

    “Once consumers start saving, the benefits of having money set aside become more tangible. This increases their commitment to saving, and makes the habit self-perpetuating. The challenge for providers, therefore, is to find a way of encouraging consumers to take the first step.”
    – Jessica Morley, ...

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  5. Savings and Investments - Canada - January 2015

    Savings and Investments - Canada - January 2015

    “Devising innovative incentive schemes is the key to encouraging product consolidation and achieving the Holy Grail of increasing customer wallet share in the savings and investments marketplace.”
    – Sanjay Sharma, Senior Financial Services Analyst

    This report discusses the following key topics:

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  6. Mobile Banking - US - January 2015

    Mobile Banking - US - January 2015

    “Consumers are comfortable using their smartphones to engage in shopping and checking email, but are not fully embracing mobile banking, partly because of their security concerns of their devices, but also in part due to a standing belief that they simply don’t need it.” – Monica Staco, ...

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  7. Consumers and General Insurance - UK - December 2014

    Consumers and General Insurance - UK - December 2014

    “Consumers want their insurance providers and policies to be more transparent and to understand their insurance cover better. Underwriting is seen as a dark art and demystifying it is likely to lead to greater levels of consumer trust and higher levels of loyalty”

    Alex Hiscox, Senior Analyst – ...

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  8. Retirement Planning: At/post Retirement - UK - January 2015

    Retirement Planning: At/post Retirement - UK - January 2015

    “Without the comfort of generous defined-benefit (DB) pensions, relatively few people will be able to enjoy the luxury of actively choosing to embark on a phased retirement. More likely is that phased retirement will most commonly be a result of people working to supplement their state pension, ...

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  9. The Insurance Purchase Decision - Canada - December 2014

    The Insurance Purchase Decision - Canada - December 2014

    “Moving from a product- to a solution-centred relationship is the challenge that insurance companies face as they strive to increase brand loyalty and share of customer wallet.”
    – Sanjay Sharma, Senior Financial Services Analyst

    This report discusses the following key topics:

    • Consolidation and how ...

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  10. Loans - UK - January 2015

    Loans - UK - January 2015

    “Customers are seeking a greater level of transparency with loan products – as is reflected in the surge in usage of price comparison websites when applying for loans. However, it would be a mistake to overstate a trend towards digital as Mintel data suggests that face to face is undergoing ...

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