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Financial Services Market Research

Mintel’s financial services market research reports provide a comprehensive and extensive overview of the marketplace including information on the financial services market size and financial services market share.


Mintel’s financial services industry reports can help you gain further insight into the financial services market trends and gain valuable financial services consumer data.


Make sure you stay one step ahead of your competition – Mintel’s market analysis can help you make informed business decisions by providing up-to-the-minute financial services industry intelligence. Our market intelligence reports span hundreds of countries and regions.

  1. Property and Casualty Insurance - US - January 2015

    Property and Casualty Insurance - US - January 2015

    “Many consumers value the knowledge offered by insurance agents as well as the relationships they develop with them personally and, by extension, the insurance company they represent. Since insurance claims are only made in times of stress, companies that make customers feel they are cared for – ...

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  2. Consumers, Saving and Investing - UK - January 2015

    Consumers, Saving and Investing - UK - January 2015

    “Once consumers start saving, the benefits of having money set aside become more tangible. This increases their commitment to saving, and makes the habit self-perpetuating. The challenge for providers, therefore, is to find a way of encouraging consumers to take the first step.”
    – Jessica Morley, ...

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  3. Savings and Investments - Canada - January 2015

    Savings and Investments - Canada - January 2015

    “Devising innovative incentive schemes is the key to encouraging product consolidation and achieving the Holy Grail of increasing customer wallet share in the savings and investments marketplace.”
    – Sanjay Sharma, Senior Financial Services Analyst

    This report discusses the following key topics:

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  4. Mobile Banking - US - January 2015

    Mobile Banking - US - January 2015

    “Consumers are comfortable using their smartphones to engage in a whole host of activities, including shopping, visiting their favorite social media sites, and checking email, but are not fully embracing mobile banking. It’s partly because of their concerns of the security of their devices, but ...

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  5. Consumers and General Insurance - UK - December 2014

    Consumers and General Insurance - UK - December 2014

    “Consumers want their insurance providers and policies to be more transparent and to understand their insurance cover better. Underwriting is seen as a dark art and demystifying it is likely to lead to greater levels of consumer trust and higher levels of loyalty”

    Alex Hiscox, Senior Analyst – ...

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  6. Retirement Planning: At/post Retirement - UK - January 2015

    Retirement Planning: At/post Retirement - UK - January 2015

    “Without the comfort of generous defined-benefit (DB) pensions, relatively few people will be able to enjoy the luxury of actively choosing to embark on a phased retirement. More likely is that phased retirement will most commonly be a result of people working to supplement their state pension, ...

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  7. The Insurance Purchase Decision - Canada - December 2014

    The Insurance Purchase Decision - Canada - December 2014

    “Moving from a product- to a solution-centred relationship is the challenge that insurance companies face as they strive to increase brand loyalty and share of customer wallet.”
    – Sanjay Sharma, Senior Financial Services Analyst

    This report discusses the following key topics:

    • Consolidation and how ...

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  8. Loans - UK - January 2015

    Loans - UK - January 2015

    “Customers are seeking a greater level of transparency with loan products – as is reflected in the surge in usage of price comparison websites when applying for loans. However, it would be a mistake to overstate a trend towards digital as Mintel data suggests that face to face is undergoing ...

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  9. High Net Worth Women - US - December 2014

    High Net Worth Women - US - December 2014

    “More women are holding leadership positions in corporations, which helps them contribute financially to their household. They need a financial provider who can understand their unique situation and be a partner in helping them manage it all.”
    – Monica Staco, Financial Services Manager

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  10. Payment Preferences - China - November 2014

    Payment Preferences - China - November 2014

    ‘Although electronic payment methods are being adopted by some consumers, many remain cautious about using them. This is mainly due to worries about financial and data safety, and because people are still used to using cash or are just getting used to credit or debit cards. Electronic payment ...

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