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Financial Services Market Research

Mintel’s financial services market research reports provide a comprehensive and extensive overview of the marketplace including information on the financial services market size and financial services market share.


Mintel’s financial services industry reports can help you gain further insight into the financial services market trends and gain valuable financial services consumer data.


Make sure you stay one step ahead of your competition – Mintel’s market analysis can help you make informed business decisions by providing up-to-the-minute financial services industry intelligence. Our market intelligence reports span hundreds of countries and regions.

  1. Consumer Payment Preferences - UK - November 2014

    Consumer Payment Preferences - UK - November 2014

    “Developers should reframe their task from making it easier to make a payment, and focus on making it easier to find and make purchases. Payments are a means to an end for consumers, payment platforms should remember this.”
    – Rich Shepherd, Financial Services Research Analyst

    This report looks at ...

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  2. Innovations in Banking - US - November 2014

    Innovations in Banking - US - November 2014

    “Innovation comes in many forms, including products and services customers can see and internal changes that can improve operational efficiencies and profitability. While they may not be able to address everything at the same time, banks need to continue to push the innovation envelope, not only ...

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  3. Lifestage Marketing - US - November 2014

    Lifestage Marketing - US - November 2014

    “FS marketers continue to be challenged by the changing world of communication and the specific financial needs and demands of each generation. Collaborating closely with technology for quick and efficient communication as well as seamless and innovative product and service delivery could help the ...

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  4. Social Media and Financial Services - US - October 2014

    Social Media and Financial Services - US - October 2014

    “Social media is an integral part of consumers’ life. However, with all the brands and companies maximizing on social media to engage consumers, there is a battle for the consumer’s attention. Being late in the game, financial services companies can make a difference by understanding the needs and ...

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  5. Hispanic Consumers and Property and Casualty Insurance - US - October 2014

    Hispanic Consumers and Property and Casualty Insurance - US - October 2014

    “Hispanic consumers value personal relationships making the role that insurance agents play in building a relationship and offering support very important; as they reach Hispanics with a consulting attitude rather than a sales approach, they may be able to gain their trust and anticipate the ...

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  6. Payments - US - October 2014

    Payments - US - October 2014

    “The payments world is rapidly changing as technology designed to make paying for merchandise easier is introduced every day. However, the challenge to the industry remains the same as it has always been: are consumers really looking to buy what the payments industry is trying to sell?”
    - Robyn ...

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  7. Life Insurance - Canada - September 2014

    Life Insurance - Canada - September 2014

    “Greater clarity in their policies, an easy application process, hassle-free payouts to beneficiaries and more disclosure around the compensation model of insurance agents are all steps that the industry could work on to increase trust levels.”
    - Sanjay Sharma, Senior Financial Services Analyst
    This ...

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  8. Consumers and Retail Banking - UK - September 2014

    Consumers and Retail Banking - UK - September 2014

    “UK retail banking is not a sector that is traditionally used to large-scale disruption. However, it is entering a period of upheaval as a result of a number of factors ranging from polarised demographics and digital disruption, to increased regulatory pressure and a constant wave of ...

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  9. The Role of Trust in Financial Services - UK - September 2014

    The Role of Trust in Financial Services - UK - September 2014

    “Greater consumer interaction with financial services firms can slowly build trust, while negative media coverage and word of mouth on the industry’s failings have the power to destroy this trust almost immediately. While companies need to find ways to engage more effectively with their customers, ...

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  10. Life Insurance - US - September 2014

    Life Insurance - US - September 2014

    “Life insurance is not a product people like to buy and ownership rates continue to fall. Continued low interest rates aren’t helping, and neither is the fact that many people feel it is better to save money than it is to pay insurance premiums. Changing demographics offer both challenge and ...

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