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Innovation on the Menu: Flavor Trends - US - August 2011

Innovation on the Menu: Flavor Trends - US - August 2011

This report looks at flavor trends in the US. It all comes back to the menu. If the food doesn’t taste good, customers won’t come back. And if it doesn’t sound appetizing, consumers aren’t going to try a restaurant in the first place. And while restaurant operators and manufacturers want to ensure that they are meeting current customer demands, they also need to continually add to and change their menu dishes to attract new customers and keep pace with competitors and general foodservice trends.

However, any menu additions or changes have to take into account what is occurring outside of a restaurant’s four walls, with the economy, changing demographics, and consumer preferences playing important roles in menu development and flavor trends.

Some of the questions answered in this report include:

  • How does the general economy influence menu and flavor development?
  • What opportunities do new media present?
  • What are the main sources of flavor trends?
  • What role does comfort food play in flavor trends?


£2,534.48

Terms used in the report:

Casual Dining – Full-service restaurant chains with average checks of $8-20 per entrée. Restaurants frequently carry beer and wine licenses. With an appetizer, beverage, and dessert, checks frequently come to $20 per person, though lunch specials less than $10 for an entire meal are also common. Examples of chains included in this segment are Chili’s, Applebee’s, and Red Lobster.

Chain – Chains are multi-unit foodservice concepts operating under a single brand name, such as McDonald’s or Pizza Hut. A restaurant chain consists of two or more restaurants owned by one person or company. Usually, all restaurants in a chain have similar décor and serve the same food.

Consumer Unit – A consumer unit is defined as either 1. all members of a particular household who are related by blood, marriage, adoption, or other legal arrangements; 2. a person living alone or sharing a household with others or living as a roomer in a private home or lodging house or in permanent living quarters in a hotel or motel, but who is financially independent; or 3. two or more persons living together who pool their incomes to make joint expenditure decisions. Financial independence is determined by the three major expense categories: housing, food, and other living expenses. To be considered financially independent, a respondent must fulfill at least two of the three major expense categories.

Full-service restaurant - Full-service restaurants are, by definition, establishments that provide table service. Food is ordered at the table and is paid for at the end of the meal. The segment is composed of several subsegments, differentiated primarily by check size. These include family/midscale restaurants and casual dining restaurants.


Scope and Themes


What you need to know


Data sources


Mintel Menu Insights

Consumer survey data

Advertising creative

Abbreviations and terms


Abbreviations

Terms

Executive Summary


The general economy influences menu and flavor development


Government plays a greater role in foodservice


New media provide new opportunities


Look out below, flavor trends fall from above


Ingredient familiarity and ingredient interest diverge


I trust you won’t lead me astray


Finally, a definition of comfort food


Insights and Opportunities


Local goes beyond ingredients


Communicate flavor


Figure 1: Means of learning about new flavors and ingredients, April 2011

Step away from the price promotion


Build on what you do well


Figure 2: Independents outperform chains, March 2011

Address areas for improvement


Figure 3: Chains outperform independents, March 2011

Look upstream


Inspire Insights


Trend—The Real Thing


Trend—Mood to Order


Figure 4: Comfort food defined, April 2011

Market Drivers


Key points


Economic factors


Unemployment and underemployment recovery rate is slow and tenuous

Figure 5: Unemployment and underemployment rates, January 2007-July 2011

Operator confidence waning

Figure 6: Restaurant Performance Index, January 2009-June 2011

Disposable income flat but consumer confidence sinking

Figure 7: U.S. real disposable personal income growth, January 2007-June 2011

Figure 8: University of Michigan Consumer Sentiment Index, March 2007-July 2011

Commodity costs hamper innovation

Figure 9: Retail commodity prices, July 2010-June 2011

Figure 10: Consumer Price Index for food at home and food away from home, 2009-11

A changing demographic


Figure 11: Population by race and Hispanic origin, 2006-16

Salt—The next frontier


Marketing Strategies


Overview


Cheap but not easy: Social networking sites


Figure 12: Social media usage, by age, September 2010

Wendy’s

Chili’s

Do you have my email?


Figure 13: Arby’s Jamocha email, 2011

Figure 14: Applebee’s stacked, stuffed & topped email, 2011

Television still rules


Figure 15: Subway TV ad, 2011

Figure 16: Popeyes TV ad, 2011

Figure 17: Taco Bell Cantina Taco ad, 2011

Figure 18: Taco Bell real beef ad, 2011

Figure 19: Domino’s TV ad, 2010

Figure 20: Olive Garden TV ad, 2011

Menu Insights Analysis: Cuisine Types


Overview


Figure 21: Top 10 cuisine types on restaurant menus, Q2 2008-Q2 2011

Figure 22: Top 10 cuisine types on fine dining restaurant menus, Q2 2008-Q2 2011

American menus take on regional flavors

Italian fare favors regions and traditions

Mexican makes some waves

Pan Asian picks up

Opportunities for menu development

Menu Insights Analysis: Top Food Flavors


Overview


Figure 23: Top 10 flavors on restaurant menus, Q2 2008-Q2 2011

Figure 24: Top 10 flavors on fine dining restaurant menus, Q2 2008-Q2 2011

Garlic has global appeal

Spicy heats up

Herbs bring fresh flavors

Smoked sends flavorful signals

Sweet flavors stay the course

Opportunities for menu development

Menu Insights Analysis: Beverage Flavors


Nonalcoholic drinks

Figure 25: Top 10 nonalcoholic beverage flavors on restaurant menus, by incidence, Q2 2008-Q2 2011

Alcoholic drinks

Figure 26: Top 10 alcoholic beverage flavors on restaurant menus, by incidence, Q2 2008-Q2 2011

Opportunities for menu development

Restaurant Flavor Ratings


Key points


Fine dining leads in flavorfulness


Figure 27: Restaurant segment flavor ratings, by gender, April 2011

Figure 28: Restaurant segment flavor ratings, by household income, April 2011

Figure 29: Restaurant segment flavor ratings, by race/ethnicity, April 2011

Cuisine Interest


Key points


Traditional ethnic still holds appeal


Figure 30: Cuisine type interest, by age, April 2011

Figure 31: Cuisine type interest, by household income, April 2011

Figure 32: Cuisine type interest, by race/ethnicity, April 2011

Interest in and Acceptance of New Flavors


Key points


We know the ingredients we use


Figure 33: Ingredient/flavor familiarity, by gender, April 2011

Figure 34: Ingredient/flavor familiarity, by age, April 2011

Figure 35: Ingredient/flavor familiarity, by household income, April 2011

Figure 36: Ingredient/flavor familiarity, by race/ethnicity, April 2011

Figure 37: Ingredient/flavor familiarity and interest, April 2011

Figure 38: New ingredient/flavor interest, by gender, April 2011

Figure 39: New ingredient/flavor interest, by household income, April 2011

Figure 40: New ingredient/flavor interest, by race/ethnicity, April 2011

Learning About New Flavors and Ingredients


Key points


Friends, family, and the name on the cover


Figure 41: Means of learning about new flavors and ingredients, by gender, April 2011

Figure 42: Means of learning about new flavors and ingredients, by age, April 2011

Figure 43: Means of learning about new flavors and ingredients, by household income, April 2011

Comfort Food Defined


Key points


Comfort food is meant to be enjoyed


Figure 44: Comfort food defined, by gender, April 2011

Figure 45: Comfort food defined, by age, April 2011

Figure 46: Comfort food defined, by race/ethnicity, April 2011

Attitudes Toward Restaurants and Flavorings


Key points


For new flavors, get them while they’re young


Figure 47: Attitudes toward restaurants and flavorings, by gender, April 2011

Figure 48: Attitudes toward restaurants and flavorings, by age, April 2011

Figure 49: Attitudes toward restaurants and flavorings, by race/ethnicity, April 2011

Cluster Analysis


Cookbook Flavor Seekers


Characteristics

Demographics

Opportunity

Chocolate, Chicken Comforted


Characteristics

Demographics

Opportunity

Flavor Flaunters


Characteristics

Demographics

Opportunity

Cluster characteristic tables


Figure 50: Menu innovation clusters, April 2011

Figure 51: Cuisine type interest, by clusters, April 2011

Figure 52: Means of learning about new flavors and ingredients, by clusters, April 2011

Figure 53: Attitudes toward restaurants and flavorings, by clusters, April 2011

Figure 54: Comfort food defined, by clusters, April 2011

Cluster demographic tables


Figure 55: Menu innovation clusters, by gender, April 2011

Figure 56: Menu innovation clusters, by age, April 2011

Figure 57: Menu innovation clusters, by household income, April 2011

Figure 58: Menu innovation clusters, by race, April 2011

Figure 59: Menu innovation clusters, by Hispanic origin, April 2011

Cluster methodology


Custom Groups: Light, Medium, Heavy


Figure 62: New ingredient/flavor interest, by usage, April 2011

Figure 63: Attitudes toward restaurants and flavorings, by usage, April 2011

Appendix: Trade Associations


  • Absolut Spirits Company (USA)
  • AFC Enterprises Inc.
  • Applebee's International Inc.
  • Arby's Restaurant Group
  • Bob Evans Farms Inc.
  • Brinker International Inc.
  • Bureau of Economic Analysis
  • Chipotle Mexican Grill Inc.
  • Coca-Cola Company (The) (USA)
  • Cold Stone Creamery
  • Darden Restaurants Inc.
  • Denny's Corporation
  • Domino's Pizza LLB
  • Dr Pepper Snapple Group, Inc.
  • Elmer's Restaurants Inc.
  • Facebook, Inc.
  • Food and Drug Administration
  • Food Distributors International
  • Hardee's Food Systems, Inc.
  • International Food Service Executives Association (IFSEA)
  • International Foodservice Distributors Association (IFDA)
  • International Foodservice Manufacturers Association (IFMA)
  • International Franchise Association (IFA)
  • International Hotel and Restaurants Association (IH&RA)
  • McCormick & Schmick's Seafood Restaurants, Inc.
  • McDonald's Corporation
  • MySpace.com
  • National Council of Chain Restaurants (NCCR)
  • National Restaurant Association (NRA)
  • National Retail Federation (NRF)
  • P.F. Chang's China Bistro Inc.
  • Papa John's International, Inc.
  • Pizza Hut Inc
  • Qdoba Restaurant Corporation
  • Red Robin Gourmet Burgers Inc.
  • Reuters Group PLC
  • Ruby Tuesday Inc.
  • Schlotzsky's Inc.
  • Sonic Corp.
  • Starbucks Corporation
  • Subway
  • Taco Bell Corp.
  • TGI Friday's
  • The Cheesecake Factory Incorporated
  • The Wendy's Company
  • Twitter, Inc.
  • U.S. Bureau of Labor Statistics
  • U.S. Bureau of the Census
  • U.S. Department of Agriculture
  • University of Michigan, The
  • Whataburger Restaurants LP
  • Zaxby's Franchising, Inc.
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