IT Services - UK - May 2015
“Continuous technological developments in computer hardware, software, and telecommunication bandwidths have given commerce, industry and service organisations increased tools to fundamentally change the way they conduct their business, and to reach opportunities previously unavailable. This has fuelled growth in the IT services sector as rapid technological changes constantly alter company opportunities and challenge existing practices. Changes in the use of IT have been profound in the last 20 years, but developments are still accelerating exponentially, constantly changing the fundamental dynamics of business. The IT services sector has developed to assist companies and organisations to harness these powers, challenge existing practices and achieve cost reductions.”
– Terry Leggett, Senior B2B Analyst
This report looks at the following areas:
- With technology developing so rapidly, will the IT services sector just keep growing?
- How much more information can we take?
- Cloud computing gives companies more control
- ‘Internet of everything’ to give rise to new business models
- 3D printing set to reach a tipping point
The importance of IT to companies keeps increasing. Not only has IT fundamentally changed the way we work by improving efficiency, it is also increasingly involved in gaining competitive advantage and affording marketing opportunities. While the computer has become ubiquitous, the constant drive to gain the maximum benefit from available technology drives the IT services sector. This technology is advancing at an exponential rate, and companies simply cannot afford to fall behind in their IT utilisation.
IT services have evolved from largely introspective use for cost and efficiency purposes to the gathering, handling and analysis of vast volumes of data, which is then directed to the appropriate people within an organisation in a meaningful way. The B2C market is effectively evolving relationships that have traditionally been the province of the B2B market. The rate of information generation is increasing exponentially and if the challenges of analysing vast quantities of structured data gave birth to big data, the successful analysis of unstructured data will also lead to new IT and procedures, offering a competitive advantage to those utilising new technology. This will evolve from a marketing advantage to a competitive necessity rapidly as capabilities become more widespread.
The industry can also be expected to increasingly adopt 3D printers, which will have profound effects on manufacturing practices in some sectors. When these developments are placed alongside the long-term move towards the ‘internet of things’, demand for IT services will clearly continue to grow.
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