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IT Services - UK - May 2017

“IT developments are continuing to focus on the mobile and cloud environments, and the market will expand as the evolution of technology continues into software-defined components, leading to an increasingly converged IT infrastructure. Blockchain is also beginning to redefine database architecture, while artificial intelligence is providing a new layer for technology interaction.”
– Terry Leggett, Senior Analyst

This Report answers the following key questions:

  • At what stage is the IT development?
  • How do technological developments affect industry structure?
  • Is security the biggest challenge?

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Table of contents

  1. Executive Summary

      • The market
        • Figure 1: Development of the UK market for IT services, 2012-16 actual and 2017-21 forecast
        • Figure 2: Segmentation of UK market for IT services, 2012-16
        • Figure 3: Segmentation of UK market for IT consultancy, 2016
        • Figure 4: Segmentation of UK market for IT outsourcing and services, 2016
        • Figure 5: Segmentation of the UK market for IT services by industry, 2016
      • Market factors
        • Figure 6: Proportion of companies using big data analysis, 2015
        • Figure 7: Companies with hosted or Cloud-based services, 2010-15
      • Companies
        • Figure 8: Analysis of the changes in the structure of the IT consultancy industry, 2012-16
      • What we think
      • Key Issues

          • At what stage is the IT development?
            • How do technological developments affect industry structure?
              • Is security the biggest challenge?
              • Introduction

                • Definitions
                  • Methodology
                    • Abbreviations
                      • Market positioning and issues in the market
                      • UK Economy

                        • Overview
                          • Figure 9: Forecast GDP development 2017-21
                          • Figure 10: UK GDP quarterly development, 2004-17
                          • Figure 11: UK GDP in economic downturns and recoveries since 1979
                        • Inflation
                          • Interest rates
                            • House prices
                              • Figure 12: UK House price changes, 2006-17
                            • Consumer spending
                              • Manufacturing
                                • Figure 13: UK manufacturing, 2014-17
                              • Business investment
                                • Figure 14: UK GFCF 2003-16
                              • Imports
                                • Exports
                                • Market Factors

                                  • Key analysis
                                    • Industry factors
                                        • Figure 15: Segmentation of gross capital stock of ICT and other equipment, by sector, 2014
                                        • Figure 16: Proportion of companies using big data analysis, 2015
                                        • Figure 17: Companies with hosted or Cloud-based services, 2010-15
                                        • Figure 18: Companies purchasing cloud computing services over the Internet, by size of company, 2015
                                    • Market Size and Trends

                                      • Key analysis
                                        • Market size
                                          • Figure 19: UK market for IT services, 2012-16
                                        • Market trends
                                          • Figure 20: Segmentation of the UK market for IT services by industry, 2016
                                        • Agriculture
                                          • Figure 21: UK market for IT services for the agricultural sector, 2012-16
                                        • Mining
                                          • Figure 22: UK market for IT services for the mining sector, 2012-16
                                        • Manufacturing
                                          • Figure 23: UK market for IT services for the manufacturing sector, 2012-16
                                        • Electricity and gas
                                          • Figure 24: UK market for IT services for the gas and electricity sector, 2012-16
                                        • Water
                                          • Figure 25: UK market for IT services for the water sector, 2012-16
                                        • Construction
                                          • Figure 26: UK market for IT services for the construction sector, 2012-16
                                        • Retail
                                          • Figure 27: UK market for IT services for the retail sector, 2012-16
                                        • Transport
                                          • Figure 28: UK market for IT services for the transport sector, 2012-16
                                        • Hotels and restaurants
                                          • Figure 29: UK market for IT services for the hotels and restaurants sector, 2012-16
                                        • Information and communications
                                          • Figure 30: UK market for IT services for the information and communications sector, 2012-16
                                        • Insurance and finance
                                          • Figure 31: UK market for IT services for the insurance and finance sector, 2012-16
                                        • Real estate
                                          • Figure 32: UK market for IT services for the real estate sector, 2012-16
                                        • Professions
                                          • Figure 33: UK market for IT services for the professions sector, 2012-16
                                        • Administration
                                          • Figure 34: UK market for IT services for the administration sector, 2012-16
                                        • Public administration
                                          • Figure 35: UK market for IT services for the public administration sector, 2012-16
                                        • Education
                                          • Figure 36: UK market for IT services for the education sector, 2012-16
                                        • Health
                                          • Figure 37: UK market for IT services for the health sector, 2012-16
                                        • Arts and entertainment
                                          • Figure 38: UK market for IT services for the arts and entertainment sector, 2012-16
                                        • Other services
                                          • Figure 39: UK market for IT services for the other services sector, 2012-16
                                      • Market Segmentation

                                        • Key analysis
                                          • Market segmentation
                                              • Figure 40: Segmentation of UK market for IT services, 2012-16
                                              • Figure 41: Segmentation of UK market for IT consultancy, 2016
                                              • Figure 42: Segmentation of UK market for IT outsourcing and services, 2016
                                              • Figure 43: Development of hardware support services, 2012-16
                                          • Market Trends

                                            • Key points
                                              • The technology evolution continues
                                                • Security issues
                                                  • Figure 44: UK Cyber Security Strategy Spending, 2012-16
                                                  • Figure 45: UK market for computer security, 2012-16
                                                • Relentless growth in data
                                                  • The location of IT
                                                    • The clouded future
                                                      • Figure 46: UK cloud computing market, 2012-16
                                                      • Figure 47: Segmentation of cloud computing by type of service, 2016
                                                    • Internet of Things and artificial intelligence
                                                      • Apps and mobile
                                                      • Industry Structure

                                                        • Key analysis
                                                          • Industry development
                                                              • Figure 48: Analysis of the changes in the structure of the IT consultancy industry, 2012-16
                                                              • Figure 49: Analysis of the changes in the structure of the facilities management computer industry, 2012-16
                                                              • Figure 50: Analysis of the changes in the structure of the other information technology and computer service industry, 2012-16
                                                            • Structure by employment
                                                              • Figure 51: Analysis of the employment structure of the IT consultancy industry, 2015-16
                                                              • Figure 52: Analysis of the employment structure of the facilities management computer industry, 2015-16
                                                              • Figure 53: Analysis of the employment structure of the other information technology and computer service industry, 2015-16
                                                            • Structure by turnover
                                                              • Figure 54: Analysis of the financial structure of the IT consultancy sector, 2015-16
                                                              • Figure 55: Analysis of the financial structure of the facilities management computer sector, 2015-16
                                                              • Figure 56: Analysis of the financial structure of the other information technology and computer services sector, 2015-16
                                                            • Company profiles
                                                            • Accenture

                                                                  • Figure 57: Financial analysis of Accenture (UK), 2012-16
                                                                  • Figure 58: Turnover analysis of Accenture (UK), 2016
                                                                • Company strategy
                                                                • Capgemini UK

                                                                      • Figure 59: Turnover analysis by region of Cap Gemini, 2016
                                                                      • Figure 60: Turnover analysis by business of Cap Gemini, 2016
                                                                      • Figure 61: Turnover analysis by sector of Cap Gemini, 2016
                                                                      • Figure 62: Financial analysis of Capgemini UK, 2011-15
                                                                      • Figure 63: Turnover segmentation for Capgemini UK, 2015
                                                                    • Company strategy
                                                                    • Deloitte LLP

                                                                          • Figure 64: Financial analysis of Deloitte, 2012-16
                                                                          • Figure 65: Turnover analysis of Deloitte, 2016
                                                                        • Company strategy
                                                                        • FDM Group

                                                                              • Figure 66: Financial analysis of FDM Group (Holdings), 2012-16
                                                                              • Figure 67: Turnover analysis of FDM Group (Holdings), by region 2016
                                                                            • Company strategy
                                                                            • Gartner UK

                                                                                  • Figure 68: Financial analysis of Gartner, 2011-15
                                                                                • Company strategy
                                                                                • Hewlett-Packard/Hewlett Packard Enterprise/DXC Technology

                                                                                      • Figure 69: Financial analysis of Hewlett Packard Enterprise Services, 2011-15
                                                                                    • Company strategy
                                                                                    • IBM United Kingdom

                                                                                          • Figure 70: Financial analysis of IBM United Kingdom, 2011-15
                                                                                          • Figure 71: Turnover analysis of IBM United Kingdom, 2015
                                                                                        • Company strategy
                                                                                        • Microsoft Corporation

                                                                                              • Figure 72: Financial analysis of Microsoft, 2012-16
                                                                                            • Company strategy
                                                                                            • Oracle Corporation

                                                                                                • Figure 73: Financial analysis of Oracle Corporation UK, 2011-15
                                                                                              • Company strategy
                                                                                              • PriceWaterhouseCoopers LLP

                                                                                                  • Figure 74: Turnover analysis of PwC globally, 2016
                                                                                                  • Figure 75: Geographic turnover analysis of PwC globally, 2016
                                                                                                  • Figure 76: Industry sector analysis of PwC global turnover, 2016
                                                                                                  • Figure 77: Financial Analysis of PwC, 2012-16
                                                                                                • Company strategy
                                                                                                • SAP (UK)

                                                                                                    • Figure 78: Geographic analysis of SAP turnover, 2015
                                                                                                    • Figure 79: Sector analysis of SAP turnover, 2015
                                                                                                    • Figure 80: Financial analysis of SAP (UK), 2011-15
                                                                                                  • Company strategy
                                                                                                  • WIPRO UK

                                                                                                        • Figure 81: Financial analysis of WIPRO UK, 2012-16
                                                                                                      • Company strategy
                                                                                                      • Forecast

                                                                                                        • Key analysis
                                                                                                          • The market
                                                                                                              • Figure 82: Forecast UK market for IT services, 2017-21
                                                                                                              • Figure 83: Forecast UK market for IT consultancy services, 2017-21
                                                                                                              • Figure 84: Forecast UK market for IT outsourcing services, 2017-21
                                                                                                          • Further Sources & Contacts

                                                                                                            • Trade Associations
                                                                                                              • Trade Magazines

                                                                                                              Companies Covered

                                                                                                              To learn more about the companies covered in this report please contact us.

                                                                                                              IT Services - UK - May 2017

                                                                                                              US $1,288.43 (Excl.Tax)