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Managing Skin Conditions - UK - July 2017

“A poorly-funded health service means those with skin conditions are becoming more self-sufficient; diagnosing their own ailments and looking for organic solutions to fit their lifestyle. This could create opportunities for the non-prescription market to develop more natural products, or extend into segments previously off-limits due to skin sensitivity. Retailers could be key to building trust with these shoppers through in-store expertise and a more tailored service.”
– Alex Fisher, Senior Beauty Analyst

This Report discusses the following key topics:

  • The pros and cons of self-diagnosis
  • A call for more natural solutions
  • The role of in-store specialists

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Table of contents

  1. Overview

    • What you need to know
      • Products covered in this Report
        • Excluded
        • Executive Summary

            • The market
              • NHS problems could trigger lifestyle changes
                • Companies and brands
                  • The purity of nature
                    • Seen but not heard
                      • The consumer
                        • Sensitive youth
                          • Figure 1: Skin conditions suffered in the past 12 months, by youngest age groups, May 2017
                        • Advice versus information
                          • Figure 2: Professional consultation for skin conditions in the last 12 months, May 2017
                        • Trust issues
                          • Figure 3: Products used to treat skin conditions in the last 12 months, May 2017
                          • Figure 4: Types of non-prescription products used to treat skin conditions in the last 12 months, May 2017
                        • Accepting change
                          • Figure 5: Treatments used to improve skin conditions in the last 12 months, May 2017
                        • Ingredient inconsistency
                          • Figure 6: Price of non-prescription products that have been purchased in the last 12 months, May 2017
                          • Figure 7: Retail channels where non-prescription products have been purchased in the last 12 months, May 2017
                        • Tailored to you
                          • Figure 8: Attitudes towards managing skin conditions, May 2017
                        • What we think
                        • Issues and Insights

                          • The pros and cons of self-diagnosis
                            • The facts
                              • The implications
                                • A call for more natural solutions
                                  • The facts
                                    • The implications
                                      • The role of in-store specialists
                                        • The facts
                                          • The implications
                                          • The Market – What You Need to Know

                                            • NHS concerns
                                              • Dietary decisions
                                              • Market Drivers

                                                • NHS concerns
                                                  • Figure 9: Level of consumer concern towards the future, February 2017
                                                • Therapy begins at home
                                                  • Figure 10: Neutrogena Visibly Clear Light Therapy Acne Mask, May 2017
                                                • Dietary decisions
                                                  • Figure 11: Lifestyle statements, July 2015
                                                • Safety first
                                                  • Figure 12: Attitudes towards hand/body/footcare products, January 2017
                                              • Companies and Brands – What You Need to Know

                                                • The purity of nature
                                                  • Seen but not heard
                                                  • Launch Activity and Innovation

                                                    • Facial skincare purifies
                                                      • Figure 13: Mass-market facial skincare launches with skin conditions claims, 2016
                                                      • Figure 14: Garnier PureActive Intensive products, March 2017
                                                    • Bodycare ignores skin appearance
                                                      • Figure 15: Ameliorate fragrance-free Transforming Body Lotion, May 2017
                                                      • Figure 16: Body scrub launches with skin conditions claims, 2016
                                                    • Bath products provide relief
                                                      • Figure 17: Prestige bath salt launches with skin conditions claims, 2017
                                                    • Hair products watch their language
                                                      • Figure 18: Hair product launches with skin conditions claims, 2016-17
                                                  • Advertising and Marketing Activity

                                                    • Adults have acne too
                                                      • Figure 19: Proactiv and Freederm campaigns, 2017
                                                    • Raising awareness of other conditions
                                                      • Figure 20: HelloSkin, July 2016
                                                      • Figure 21: Katie Piper’s Face to Face – vitiligo makeover, April 2017
                                                  • The Consumer – What You Need to Know

                                                    • Sensitive youth
                                                      • Advice versus information
                                                        • Trust issues
                                                          • Accepting change
                                                            • Ingredient inconsistency
                                                              • Tailored to you
                                                              • Skin Conditions

                                                                • Spots and eczema are the most experienced conditions
                                                                  • Figure 22: Skin conditions suffered in the past 12 months, by youngest age groups, May 2017
                                                                • Young adults report more skin conditions
                                                                  • Figure 23: Repertoire of skin conditions suffered in the last 12 months, by age, May 2017
                                                              • Consulting Professionals about Skin Conditions

                                                                • Younger adults may self-diagnose
                                                                  • Figure 24: Professional consultation for skin conditions in the last 12 months, by age, May 2017
                                                                  • Figure 25: Dermalogica FaceMapping, December 2016
                                                                • Few get specialised information
                                                                    • Figure 26: Professional consultation for skin conditions in the last 12 months, by skin condition, May 2017
                                                                • Products for Managing Skin Conditions

                                                                  • Non-prescription proves most popular
                                                                    • Figure 27: Products used to treat skin conditions in the last 12 months, May 2017
                                                                  • Inflammation drives prescription
                                                                    • Figure 28: Products used to treat skin conditions in the last 12 months, by skin condition, May 2017
                                                                  • Going it alone
                                                                    • Figure 29: Treatments used to improve skin conditions in the last 12 months, May 2017
                                                                  • Soap, bath and shower products are second line of defence
                                                                    • Figure 30: Types of non-prescription products used to treat skin conditions in the last 12 months, May 2017
                                                                    • Figure 31: Types of non-prescription products used to treat skin conditions in the last 12 months, by skin condition, May 2017
                                                                • Other Forms of Treatment

                                                                  • Comfort foods
                                                                    • Figure 32: Treatments used to improve skin conditions in the last 12 months, May 2017
                                                                    • Figure 33: Neal’s Yard Remedies, Eat Beautiful book, March 2017
                                                                  • Avoidance becomes the norm
                                                                    • Figure 34: Treatments used to improve skin conditions in the last 12 months, by skin condition, May 2017
                                                                • Purchase Behaviours

                                                                  • Mainstream channels most visited
                                                                    • Figure 35: Retail channels where non-prescription products have been purchased in the last 12 months, May 2017
                                                                    • Figure 36: Retail channels where non-prescription products have been purchased in the last 12 months, by skin condition, May 2017
                                                                  • Spot and acne treatments can be expensive
                                                                    • Figure 37: Price of non-prescription products that have been purchased in the last 12 months, May 2017
                                                                    • Figure 38: Price of non-prescription products that have been purchased in the last 12 months, by skin condition, May 2017
                                                                  • Medicated products cause confusion
                                                                  • Attitudes towards Managing Skin Conditions

                                                                    • The influence of clean living
                                                                      • Figure 39: Attitudes towards managing skin conditions, May 2017
                                                                    • The skin store
                                                                        • Figure 40: Skin analysis service, Lloyds Pharmacy, June 2017
                                                                      • Further features
                                                                      • Appendix – Data Sources, Abbreviations and Supporting Information

                                                                          • Abbreviations
                                                                            • Consumer research methodology

                                                                            Companies Covered

                                                                            To learn more about the companies covered in this report please contact us.

                                                                            Managing Skin Conditions - UK - July 2017

                                                                            US $2,570.96 (Excl.Tax)