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Music Concerts and Festivals - UK - August 2013

“In the longer term, it is easy to see how, if a promoter is able to set up a transactional website to take crowdfunded pledges of payment, they could bypass the ticketing agents and having to pay a cut to them, potentially increasing their revenues and profitability as a result.”

– Michael Oliver, Senior Leisure and Media Analyst

Some questions answered in this report include:

  • How can technology be utilised to help create opportunities for promoters?
  • What can artists and promoters do to help counter inflated secondary ticket values?
  • What is the potential for adopting cashless payment at events?
  • Where are the main opportunities for live music promoters to develop additional revenue streams from live music?

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Table of contents

  1. Introduction

      • Definition
        • Abbreviations
        • Executive Summary

            • The market
              • Figure 1: UK music concerts and festivals market, 2008-18
            • Market drivers
              • Figure 2: Attendance at NAA member venues*, by quarter, 2012
            • Companies, brands and innovation
              • Figure 3: Leading music concert and festival operators, ranked by turnover*, 2012
            • The consumer
              • Rock, pop and classical genres dominate
                • Figure 4: Music concert and festival visiting habits, June 2013
              • Theatres/concert halls are the most popular music venues
                • Figure 5: Venues where people have paid to see live music performed in either 2012 or 2013, June 2013
              • Traditional and new media help to broaden exposure for live music
                • Figure 6: Interest in accessing music concerts and festivals content, June 2013
              • Sanitation challenges line-up as main factor influencing festival choice
                • Figure 7: Most important factors influencing decision whether or not to attend a music festival, June 2013
              • Ticket pricing and distribution are biggest issues for consumers
                • Figure 8: Attitudes towards music concerts and festivals, June 2013
              • Opportunities for other types of leisure venue to host live music?
                • Figure 9: Usage of leisure time, June 2013
              • What we think
              • Issues in the Market

                  • How can technology be utilised to help create opportunities for promoters?
                    • What can artists and promoters do to help counter inflated secondary ticket values?
                      • What is the potential for adopting cashless payment at events?
                        • Where are the main opportunities for live music promoters to develop additional revenue streams from live music?
                        • Trend Application

                            • Trend: Extend My Brand
                              • Trend: Help Me Help Myself
                                • Mintel Futures: Old Gold
                                • Market Drivers

                                  • Key points
                                    • Pressure on arenas sector exacerbated by Olympics
                                      • Figure 10: Music performances and attendances and NAA member venues*, 2008-12
                                    • Olympic supply and demand factors also impact market
                                      • Winter peaks and summer troughs
                                        • Figure 11: Attendance at NAA member venues*, by quarter, 2012
                                      • Pop, rock and classical account for bulk of arena admissions
                                        • Figure 12: Performances and attendance at NAA member venues*, by genre, 2012
                                      • Fans prepared to pay whatever it takes to see their favourite artists
                                        • Figure 13: Average music performance ticket prices at NAA member venues*, 2011 and 2012
                                      • Ticket fraud continues to be a problem
                                        • Live Music Act set to boost grass-roots music
                                          • Central government funding declines in real terms
                                            • Figure 14: Major Arts Council-funded classical projects, 2012/13-2014/15
                                            • Figure 15: Major Arts Council-funded jazz projects, 2012/13-2014/15
                                          • Incomes being squeezed
                                            • Figure 16: Trends in inflation and average weekly earnings, January 2007-April 2013
                                          • Unemployment continues to be a worry
                                            • Figure 17: Trends in unemployment rate, Q1 2008-Q1 2013
                                            • Figure 18: Unemployment rate*, by age band, Q1 2013
                                          • Weakness of Pound makes bringing foreign acts more expensive
                                            • Figure 19: Sterling exchange rates, 2008 -13
                                          • Live more important than recorded music in revenue terms
                                            • Figure 20: Live versus recorded music revenue trends, 2008-12
                                          • US market outperforms UK
                                            • Figure 21: Performance of US live music market* in first six months of year, 2008-12
                                        • Who’s Innovating?

                                          • Key points
                                            • Ticketing
                                              • AEG aims to hit back at touts
                                                • Maiden goes paperless in anti-touting measure
                                                  • The Ticket Factory launches integrated Facebook app
                                                    • Eventbrite integrates ‘Buy tickets’ button for Facebook events
                                                      • StubHub offers last-minute pop-up facilities
                                                        • Contactless payments
                                                          • Barclaycard encourages PayBand use with perks
                                                            • IoW Festival expands cashless experiment with MasterCard
                                                              • Coldplay use wristbands to improve audience engagement
                                                                • Gig curation/generation
                                                                  • Detour aims to take the risk out of promoting
                                                                    • Off Axis Network looks to establish ‘gig-swap’ system
                                                                    • Market Size and Forecast

                                                                      • Key points
                                                                        • Olympic effect and no Take That tour hits 2012 revenues
                                                                          • Figure 22: UK music concerts and festivals market size trends, 2008-18
                                                                        • Forecast
                                                                          • Figure 23: Forecast UK music concerts and festivals market value, 2008-18
                                                                      • Segment Performance

                                                                        • Key points
                                                                          • Tickets account for majority of industry revenues
                                                                            • Figure 24: UK music concerts and festivals market, by segment, 2008-12
                                                                          • Concerts
                                                                            • Festivals
                                                                              • Figure 25: Major UK music festivals, 2013
                                                                            • Independent festivals see average spend fall
                                                                            • Market Share

                                                                              • Key points
                                                                                • Live Nation is dominant force in UK live music
                                                                                  • Figure 26: Leading music concert and festival operators, ranked by turnover, 2012
                                                                              • Companies and Products

                                                                                  • Live Nation
                                                                                    • Live Nation (Music) UK
                                                                                      • Figure 27: Live Nation (Music) UK Ltd, key financials, 2008-12
                                                                                    • LN-Gaiety Holdings
                                                                                      • Figure 28: LN-Gaiety Holdings Ltd, key financials, 2007-11
                                                                                    • Academy Music Group
                                                                                      • Figure 29: Academy Music Holdings Ltd, key financials, 2008-12
                                                                                    • Festival Republic
                                                                                      • Figure 30: Festival Republic Ltd, key financials, 2008-12
                                                                                    • SJM Concerts and Metropolis Music
                                                                                        • Figure 31: SJM Ltd, key financials, 2007-11
                                                                                        • Figure 32: Metropolis Music (Scriptograph Ltd), key financials, 2008-12
                                                                                      • Anschutz Entertainment Group (AEG)
                                                                                          • Figure 33: AEG Live (UK) Ltd, key financials, 2007-11
                                                                                        • Marshall Arts
                                                                                            • Figure 34: Marshall Arts Ltd, key financials, 2007-11
                                                                                          • Glastonbury Festival
                                                                                              • Figure 35: Glastonbury Festival Ltd, key financials, 2008-11
                                                                                            • MAMA & Company
                                                                                                • Figure 36: MAMA Group Ltd, turnover of key subsidiaries, 2011/12
                                                                                              • Raymond Gubbay
                                                                                                  • Figure 37: Raymond Gubbay Ltd, key financials, 2008-12
                                                                                              • Brand Communication and Promotion

                                                                                                • Key points
                                                                                                  • Market leader Live Nation is leading advertiser too
                                                                                                    • Figure 38: Leading promoters’ main media advertising spend, 2012
                                                                                                    • Figure 39: Main media advertising spend on leading artists, 2012
                                                                                                  • Social media grows in importance
                                                                                                    • Figure 40: Facebook likes and Twitter followers of leading music concert and festival companies, August 2013
                                                                                                • Music Concert and Festival Visiting Habits

                                                                                                  • Key points
                                                                                                    • Rock, pop and classical genres dominate
                                                                                                      • Figure 41: Music concert and festival visiting habits, June 2013
                                                                                                    • The music concert and festival visitor
                                                                                                      • The rock/metal/indie/punk concert visitor
                                                                                                        • The pop concert visitor
                                                                                                          • The classical music concert visitor
                                                                                                            • Other genres
                                                                                                              • The music festival visitor
                                                                                                                • Crossover between different music genres
                                                                                                                  • Figure 42: Crossover between different music genres, June 2013
                                                                                                                  • Figure 43: Crossover between different music genres, June 2013 (continued)
                                                                                                                • The influence of music purchased/obtained for free
                                                                                                                • Where People Watch Live Music

                                                                                                                  • Key points
                                                                                                                    • Theatres/concert halls are the most popular music venues
                                                                                                                      • Figure 44: Venues where people have paid to see live music performed in either 2012 or 2013, June 2013
                                                                                                                    • Mid-level venues dominate
                                                                                                                      • Pub scene retains grass-roots appeal
                                                                                                                        • Live music helps ailing nightclubs, while stadia have a broad appeal
                                                                                                                          • Crossover between venues
                                                                                                                            • Venues and genres
                                                                                                                            • Interest in Alternative Ways of Watching Concerts and Festivals

                                                                                                                              • Key points
                                                                                                                                • Traditional and new media help to broaden exposure for live music
                                                                                                                                  • Figure 45: Interest in accessing music concerts and festivals content, June 2013
                                                                                                                                • Video emerges as important distribution channel for live music
                                                                                                                                  • Streaming and cinemas open up new revenue opportunities
                                                                                                                                  • Factors Influencing Decisions to Attend a Music Festival

                                                                                                                                    • Key points
                                                                                                                                      • Sanitation challenges line-up as main factor influencing festival choice
                                                                                                                                        • Figure 46: Most important factors influencing decision whether or not to attend a music festival, June 2013
                                                                                                                                      • Line-up important as catalyst in decision-making process
                                                                                                                                        • Excellent transport links drive development of urban festivals
                                                                                                                                          • Young most open to cashless payment
                                                                                                                                            • Keeping things under cover
                                                                                                                                              • Parents with younger children like idea of convenient accommodation
                                                                                                                                              • Attitudes Towards Music Concerts and Festivals

                                                                                                                                                • Key points
                                                                                                                                                  • Ticket pricing and distribution are biggest issues for consumers
                                                                                                                                                    • Figure 47: Attitudes towards music concerts and festivals, June 2013
                                                                                                                                                  • Sizeable proportion of concert visitors opposed to secondary ticketing
                                                                                                                                                    • Austerity continues to bite
                                                                                                                                                    • Other Leisure Activities Done by Music Concert and Festival Visitors

                                                                                                                                                      • Key points
                                                                                                                                                        • Figure 48: Usage of leisure time June 2013
                                                                                                                                                      • Opportunities for other types of leisure venue to host live music?
                                                                                                                                                        • Figure 49: Other leisure activity participation, by music concert and festival attendance, June 2013
                                                                                                                                                      • A night at the museum
                                                                                                                                                        • Country and folk fans have an appreciation of history and culture
                                                                                                                                                          • Pub-goers favour rock and blues
                                                                                                                                                          • Appendix – Market Size Forecast Scenarios

                                                                                                                                                              • Figure 50: UK music concerts and festivals market size forecast scenarios, 2013-18
                                                                                                                                                          • Appendix – Music Concert and Festival Visiting Habits

                                                                                                                                                              • Figure 51: Music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 52: Music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 53: Any music concert or festival visitors, by demographics, June 2013
                                                                                                                                                              • Figure 54: Any music concert visitors, by demographics, June 2013
                                                                                                                                                              • Figure 55: Rock/metal/indie/punk music concert, by demographics, June 2013
                                                                                                                                                              • Figure 56: Pop music concert, by demographics, June 2013
                                                                                                                                                              • Figure 57: Classical music concert (excluding opera or ballet), by demographics, June 2013
                                                                                                                                                              • Figure 58: Dance/electronic concert attendance, by demographics, June 2013
                                                                                                                                                              • Figure 59: Folk music concert attendance, by demographics, June 2013
                                                                                                                                                              • Figure 60: R&B/hip-hop music concert attendance, by demographics, June 2013
                                                                                                                                                              • Figure 61: Jazz music concert attendance, by demographics, June 2013
                                                                                                                                                              • Figure 62: Blues music concert attendance, by demographics, June 2013
                                                                                                                                                              • Figure 63: World music concert attendance, by demographics, June 2013
                                                                                                                                                              • Figure 64: Country music concert attendance, by demographics, June 2013
                                                                                                                                                              • Figure 65: Reggae music concert attendance, by demographics, June 2013
                                                                                                                                                              • Figure 66: Other music concert attendance, by demographics, June 2013
                                                                                                                                                              • Figure 67: Music festival attendance, by demographics, June 2013
                                                                                                                                                              • Figure 68: Music concert and festival attendance, by most popular music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 69: Music concert and festival attendance, by next most popular music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 70: Music concert and festival attendance, by other music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 71: Music concert and festival attendance, by types of music purchased and CD single, June 2013
                                                                                                                                                              • Figure 72: Music concert and festival attendance, by types of CD album and digital single, June 2013
                                                                                                                                                              • Figure 73: Music concert and festival attendance, by types of digital album and subscription to a streaming music service, June 2013
                                                                                                                                                              • Figure 74: Music concert and festival attendance, by types of vinyl record, June 2013
                                                                                                                                                              • Figure 75: Music concert and festival attendance, by types of music obtained for free (in the last 3 months), June 2013
                                                                                                                                                          • Appendix – Where People Watch Live Music

                                                                                                                                                              • Figure 76: Types of venue visited to see paid live, June 2013
                                                                                                                                                              • Figure 77: Most popular types of venue visited to see paid live, by demographics, June 2013
                                                                                                                                                              • Figure 78: Next most popular types of venue visited to see paid live, by demographics, June 2013
                                                                                                                                                              • Figure 79: Types of venue visited to see paid live, by most popular types of venue visited to see paid live, June 2013
                                                                                                                                                              • Figure 80: Types of venue visited to see paid live, by next most popular types of venue visited to see paid live, June 2013
                                                                                                                                                              • Figure 81: Types of venue visited to see paid live, by most popular music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 82: Types of venue visited to see paid live, by next most popular music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 83: Types of venue visited to see paid live, by other music concert and festival attendance, June 2013
                                                                                                                                                          • Appendix – Interest in Alternative Ways of Watching Concerts and Festivals

                                                                                                                                                              • Figure 84: Interest in accessing music concerts and festivals content, June 2013
                                                                                                                                                              • Figure 85: Interest in watch a music concert on TV, by demographics, June 2013
                                                                                                                                                              • Figure 86: Interest in watch a music festival on TV, by demographics, June 2013
                                                                                                                                                              • Figure 87: Interest in watch a video of a music concert on a PC/laptop/smartphone/tablet, by demographics, June 2013
                                                                                                                                                              • Figure 88: Interest in listen to a music concert on the radio, by demographics, June 2013
                                                                                                                                                              • Figure 89: Interest in listen to a music festival on the radio, by demographics, June 2013
                                                                                                                                                              • Figure 90: Interest in watch a video of a music festival, by demographics, June 2013
                                                                                                                                                              • Figure 91: Interest in watch a live stream of a music concert on a PC/laptop/smartphone/tablet, by demographics, June 2013
                                                                                                                                                              • Figure 92: Interest in watch a live stream of a music festival on a PC/laptop/smartphone/tablet, by demographics, June 2013
                                                                                                                                                              • Figure 93: Interest in watch a music concert in the cinema, by demographics, June 2013
                                                                                                                                                              • Figure 94: Interest in accessing music concerts and festivals content (have done in last 12 months), by most popular music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 95: Interest in accessing music concerts and festivals content (have done in last 12 months), by next most popular music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 96: Interest in accessing music concerts and festivals content (have done in last 12 months), by other music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 97: Interest in accessing music concerts and festivals content (haven’t done but would be interested in doing), by most popular music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 98: Interest in accessing music concerts and festivals content (haven’t done but would be interested in doing), by next most popular music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 99: Interest in accessing music concerts and festivals content (haven’t done but would be interested in doing), by other music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 100: Interest in accessing music concerts and festivals content (have done in last 12 months), by most popular interest in accessing music concerts and festivals content (have done in last 12 months), June 2013
                                                                                                                                                              • Figure 101: Interest in accessing music concerts and festivals content (have done in last 12 months), by next most popular interest in accessing music concerts and festivals content (have done in last 12 months), June 2013
                                                                                                                                                          • Appendix – Factors Influencing Decisions to Attend a Music Festival

                                                                                                                                                              • Figure 102: Factors influencing decision to attend a music festival, June 2013
                                                                                                                                                              • Figure 103: Most popular factors influencing decision to attend a music festival by demographics, June 2013
                                                                                                                                                              • Figure 104: Next most popular factors influencing decision to attend a music festival by demographics, June 2013
                                                                                                                                                          • Appendix – Attitudes Towards Music Concerts and Festivals

                                                                                                                                                              • Figure 105: Attitudes towards music concerts and festivals, June 2013
                                                                                                                                                              • Figure 106: Most popular attitudes towards music concerts and festivals, by demographics, June 2013
                                                                                                                                                              • Figure 107: Next most popular attitudes towards music concerts and festivals, by demographics, June 2013
                                                                                                                                                              • Figure 108: Attitudes towards music concerts and festivals, by most popular music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 109: Attitudes towards music concerts and festivals, by next most popular music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 110: Attitudes towards music concerts and festivals, by other music concert and festival attendance, June 2013
                                                                                                                                                          • Appendix – Other Leisure Activities Done by Music Concert and Festival Visitors

                                                                                                                                                              • Figure 111: Other leisure activity participation, by most popular music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 112: Other leisure activity participation, by next most popular music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 113: Other leisure activity participation, by other music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 114: Other leisure activity participation, by most popular music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 115: Other leisure activity participation, by next most popular music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 116: Other leisure activity participation, by other music concert and festival attendance, June 2013
                                                                                                                                                              • Figure 117: Other leisure activity participation, by most popular interest in related activites (any done or interest in), June 2013
                                                                                                                                                              • Figure 118: Other leisure activity participation, by next most popular interest in related activites (any done or interest in), June 2013
                                                                                                                                                              • Figure 119: Other leisure activity participation, by most popular types of venue visited to see paid live, June 2013
                                                                                                                                                              • Figure 120: Other leisure activity participation, by next most popular types of venue visited to see paid live, June 2013

                                                                                                                                                          Companies Covered

                                                                                                                                                          • Academy Music Group Ltd
                                                                                                                                                          • Anshutz Entertainment Group
                                                                                                                                                          • DF Concerts
                                                                                                                                                          • Festival Republic
                                                                                                                                                          • Glastonbury Festivals Ltd
                                                                                                                                                          • Hammersmith Apollo
                                                                                                                                                          • HMV Retail Ltd
                                                                                                                                                          • Live Nation
                                                                                                                                                          • Mama Group Plc
                                                                                                                                                          • Mean Fiddler Music Group plc
                                                                                                                                                          • Metropolis Music
                                                                                                                                                          • Raymond Gubbay Ltd
                                                                                                                                                          • SJM Concerts
                                                                                                                                                          • Ticketmaster
                                                                                                                                                          • Wembley National Stadium

                                                                                                                                                          Music Concerts and Festivals - UK - August 2013

                                                                                                                                                          £1,995.00 (Excl.Tax)