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Software - UK - February 2015

“Such are the advances in sales of the software sector that the post recession flat economy merely stunted growth in the market. 2014 saw a return to double-digit growth and the continued challenges of corporate cost control and adding value in the enterprise sector will further stimulate the market over the next few years. Software as a Service is developing into a major quantum change in the market, offering lower initial capital expenditure to the corporation, and security against both technological capability advancements in software and potential growth in the corporation. At the same time, it offers secure long-term income to the software industry.”
– Terry Leggett, Senior Analyst

This report addresses the following key questions:

  • How will the market develop over the next five years?
  • What will be the key market drivers?
  • What industries offer the best prospects?
  • Will software as a service continue to impact the total market?
  • Which products will benefit most from end-use market trends?

Software is a unique market in that the expression “clouds on the horizon” is a strong positive observation. No longer are those clouds on the horizon, they are here now, and will continue to represent a market with the potential to account for some 60% of all software sales. At the same time expenditure on business intelligence has been a high priority for companies in the past few years, but there has been a degree of procrastination with the effects of the stagnant economy that followed the recession. This has been partly fuelled by the limitations on investment capabilities, but is also a reflection of the delay encouraged by waiting for software developments to be furthered. The emerging data-as-a-service trend is likely to change this conceptual thinking, allowing corporations to constantly benefit from improvements in software capabilities and therefore reduce purchase obstacles. The other major trend that has become established in the marketplace is that enterprises will focus on providing mobile users with access to data and data applications.

This report is concerned with software sales in the UK. Software is the collective term for computer programs, which are instructions in code telling a computer what to do in response to specific user inputs.

There are four major areas of software referred to in this report:

Operating systems. Every generalpurpose computer must have an operating system to run other programs. Operating systems perform basic tasks, such as recognizing input from the keyboard, sending output to the display screen, keeping track of files and directories on the disk, and controlling peripheral devices such as disk drives and printers.

An application is a program, or group of programs, designed for the end user. Whereas systems software provides behindthescenes coordination and support, applications are frontend resources people use to get things done. Applications software may be customdesigned by or for an individual corporate user, developed and sold as part of a computer hardware system with its own proprietary operating system, or developed and marketed independently for use on one or more of the standard operating systems, also referred to as offtheshelf software.

Custom software (also known as bespoke software or tailormade software) is specially developed for some specific organization or other user. As such, it can be contrasted with the use of software packages developed for the mass market, such as commercial offtheshelf (COTS) software, or existing free software. Large companies commonly use custom software for critical functions, including content management, inventory management, customer management, human resource management, or to fill the gaps present in existing software packages.

Middleware is a computer software that provides services to software applications beyond those available from the operating system. It mediates between two separate and often already existing programs. Typically, it supports complex, distributed business software applications.

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Table of contents

  1. Executive Summary

      • The market
        • Figure 1: Development of the UK market for software, 2010-14 actual and 2015-19 forecast
        • Figure 2: Segmentation of the UK market for software, 2014
        • Figure 3: Segmentation of the UK market for enterprise software, 2014
        • Figure 4: Segmentation of the UK market for software, by industry application, 2014
      • Market factors
        • Figure 5: Development of enterprise software sales and total asset investment, 2009-2014
        • Figure 6: Development of software sales compared with the SITS market, 2010-2014
      • Companies
        • Figure 7: Changes in the structure of software sector, 2009-13
      • What we think
      • Introduction

        • Definitions
          • Methodology
            • Abbreviations
              • Market positioning and issues in the market
              • UK Economy

                • Overview
                  • Figure 8: UK GDP quarterly development, 2003-14
                  • Figure 9: UK GDP in economic downturns and recoveries since 1979
                • Inflation
                  • Interest rates
                    • House prices
                      • Consumer spending
                        • Manufacturing
                          • Business investment
                            • Figure 10: UK GFCF 2003-14
                          • Imports
                            • Exports
                            • Market Factors

                                • Agriculture, forestry and fishing
                                  • Figure 11: Total asset purchases by the agriculture, forestry and fishing sector, 2009-13
                                  • Figure 12: Segmentation of asset purchases by the agriculture, forestry and fishing sector, 2013
                                • Mining and quarrying
                                  • Figure 13: Total asset purchases by the mining and quarrying sector, 2009-13
                                  • Figure 14: Segmentation of asset purchases by the mining and quarrying sector, 2013
                                • Manufacturing
                                  • Figure 15: Total asset purchases by the manufacturing sector, 2009-13
                                  • Figure 16: Segmentation of asset purchases by the manufacturing sector, 2013
                                • Electricity and gas
                                  • Figure 17: Total asset purchases by the electricity and gas sector, 2009-13
                                • Water supply; sewerage, waste management and remediation activities
                                  • Figure 18: Total asset purchases by the water supply, sewerage, waste management and remediation sector, 2009-13
                                  • Figure 19: Segmentation of asset purchases by the water and waste sector, 2013
                                • Construction
                                  • Figure 20: Total asset purchases by the construction sector, 2009-13
                                  • Figure 21: Segmentation of asset purchases by the construction sector, 2013
                                • Wholesale and retail
                                  • Figure 22: Total asset purchases by the wholesale and retail sector, 2009-13
                                  • Figure 23: Segmentation of asset purchases by the wholesale and retail sector, 2013
                                • Transportation and storage
                                  • Figure 24: Total asset purchases by the transportation and storage sector, 2009-13
                                  • Figure 25: Segmentation of asset purchases by the transportation and storage sector, 2013
                                • Accommodation and food services
                                  • Figure 26: Total asset purchases by the accommodation and food service sector, 2009-13
                                  • Figure 27: Segmentation of asset purchases by the accommodation and food service sector, 2013
                                • Information and communications
                                  • Figure 28: Total asset purchases by the information and communications sector, 2009-13
                                  • Figure 29: Segmentation of asset purchases by the information and communications sector, 2013
                                • Insurance and finance
                                  • Figure 30: Total asset purchases by the insurance and finance sector, 2009-13
                                  • Figure 31: Segmentation of asset purchases by the insurance and finance sector, 2013
                                • Real estate
                                  • Figure 32: Total asset purchases by the real estate sector, 2009-13
                                • Professional services
                                  • Figure 33: Total asset purchases by the professional services sector, 2009-13
                                  • Figure 34: Segmentation of asset purchases by the professional services sector, 2013
                                • Administrative and support services
                                  • Figure 35: Total asset purchases by the administrative and support services sector, 2009-13
                                  • Figure 36: Segmentation of asset purchases by the administrative and support services sector, 2013
                                • Public administration
                                  • Figure 37: Total asset purchases by the public administration sector, 2009-13
                                • Education
                                  • Figure 38: Total asset purchases by the education sector, 2009-13
                                • Health
                                  • Figure 39: Total asset purchases by the health sector, 2009-13
                                  • Figure 40: Segmentation of asset purchases by the administrative and support services sector, 2013
                                • Arts, entertainment and recreation
                                  • Figure 41: Total asset purchases by the arts, entertainment and recreation sector, 2009-13
                                  • Figure 42: Segmentation of asset purchases by the arts, entertainment and recreation sector, 2013
                                • Other service activities
                                  • Figure 43: Total asset purchases by the other services sector, 2009-13
                                  • Figure 44: Segmentation of asset purchases by the other services sector, 2013
                                • Residential usage
                                  • Figure 45: Sales of desktop/laptop and tablet computers, 2011-14
                              • Market Size and Trends

                                • Key analysis
                                  • Market size
                                    • Figure 46: UK market for software, 2010-14
                                    • Figure 47: UK SITS market, 2010-14
                                    • Figure 48: UK software role with the SITS market, 2010-14
                                  • Market trends
                                    • Figure 49: Segmentation of the UK market for software by industry, 2014
                                  • Agriculture
                                    • Figure 50: UK market for software for the agricultural sector, 2010-14
                                  • Mining
                                    • Figure 51: UK market for software for the mining sector, 2010-14
                                  • Manufacturing
                                    • Figure 52: UK market for software for the manufacturing sector, 2010-14
                                  • Electricity and gas
                                    • Figure 53: UK market for software for the gas and electricity sector, 2010-14
                                  • Water
                                    • Figure 54: UK market for software for the water sector, 2010-14
                                  • Construction
                                    • Figure 55: UK market for software for the construction sector, 2010-14
                                  • Retail
                                    • Figure 56: UK market for software for the retail sector, 2010-14
                                  • Transport
                                    • Figure 57: UK market for software for the transport sector, 2010-14
                                  • Hotels and restaurants
                                    • Figure 58: UK market for software for the hotels and restaurants sector, 2010-14
                                  • Information and communications
                                    • Figure 59: UK market for software for the information and communications sector, 2010-14
                                  • Insurance and finance
                                    • Figure 60: UK market for software for the insurance and finance sector, 2010-14
                                  • Real estate
                                    • Figure 61: UK market for software for the real estate sector, 2010-14
                                  • Professions
                                    • Figure 62: UK market for software for the professions sector, 2010-14
                                  • Administration
                                    • Figure 63: UK market for software for the administration sector, 2010-14
                                  • Public administration
                                    • Figure 64: UK market for software for the public administration sector, 2010-14
                                  • Education
                                    • Figure 65: UK market for software for the education sector, 2010-14
                                  • Health
                                    • Figure 66: UK market for software for the health sector, 2010-14
                                  • Arts and entertainment
                                    • Figure 67: UK market for software for the arts and entertainment sector, 2010-14
                                  • Other services
                                    • Figure 68: UK market for software for the other services sector, 2010-14
                                  • Household
                                    • Figure 69: UK market for software for the household sector, 2010-14
                                • Market Segmentation

                                  • Key analysis
                                    • Market segmentation
                                      • Figure 70: Segmentation of UK market for software, 2014
                                      • Figure 71: Segmentation of UK enterprise application software market, 2014
                                    • ERP
                                      • Office Suites
                                        • Business Intelligence
                                          • CRM
                                            • CRM applications can be further segmented by function:
                                              • Figure 72: Segmentation of UK CRM software market, 2014
                                            • SCM
                                              • PPM
                                                • ECM
                                                  • DCC
                                                    • Web Conferencing
                                                    • Market Trends

                                                      • Key points
                                                        • Market growth reflects savings potential to users and value-added opportunities
                                                          • Clouds on the horizon
                                                            • Going mobile among other trends
                                                              • “One stop shops”
                                                                • Changes in target market
                                                                  • Operating systems
                                                                  • Industry Structure

                                                                    • Key analysis
                                                                      • Industry development
                                                                          • Figure 73: Analysis of the changes in the structure of the other software publishing industry, (excluding computer games), 2010-14
                                                                          • Figure 74: Analysis of the changes in the structure of the business and domestic software publishing industry, 2010-14
                                                                          • Figure 75: Analysis of the changes in the structure of the computer consultancy industry, 2010-14
                                                                        • Structure by employment
                                                                          • Figure 76: Analysis of the employment structure of the other software publishing industry (excluding computer games), 2013-14
                                                                          • Figure 77: Analysis of the employment structure of the business and domestic software industry, 2013-14
                                                                          • Figure 78: Analysis of the employment structure of the computer consultancy industry, 2013-14
                                                                        • Structure by turnover
                                                                          • Figure 79: Analysis of the financial structure of the other software publishing sector (excluding computer games), 2013-14
                                                                          • Figure 80: Analysis of the financial structure of the business and domestic software sector, 2013-14
                                                                          • Figure 81: Analysis of the financial structure of the computer consultancy services sector, 2013-14
                                                                      • Company Profiles

                                                                        • Adobe Systems Incorporated

                                                                              • Figure 82: Financial analysis of Adobe Systems Europe, 2009-13
                                                                          • CA Technologies

                                                                            • Corel

                                                                              • Fiserv

                                                                                    • Figure 83: Financial analysis of Fiserv (Europe), 2009-13
                                                                                • Hewlett-Packard

                                                                                      • Figure 84: Financial analysis of Hewlett-Packard Ltd, 2009-13
                                                                                  • IBM United Kingdom

                                                                                        • Figure 85: Financial analysis of IBM United Kingdom, 2009-13
                                                                                    • Intuit

                                                                                          • Figure 86: Financial analysis of Intuit, 2009-13
                                                                                      • Microsoft Corporation

                                                                                            • Figure 87: Financial analysis of Microsoft, 2009-13
                                                                                        • Oracle Corporation

                                                                                              • Figure 88: Financial analysis of Oracle Corporation UK, 2009-13
                                                                                          • Sap (uk)

                                                                                                • Figure 89: Financial analysis of SAP (UK), 2009-13
                                                                                            • Sage Group plc

                                                                                                • Figure 90: Financial analysis of Sage Group, 2009-13
                                                                                            • Salesforce.com

                                                                                              • Symantec (UK)

                                                                                                    • Figure 91: Financial analysis of Symantec (UK), 2009-13
                                                                                                • VMWare

                                                                                                  • Forecast

                                                                                                    • Key analysis
                                                                                                      • The market
                                                                                                          • Figure 92: Forecast UK market for software, 2015-19
                                                                                                      • Further Sources & Contacts

                                                                                                        • Trade associations
                                                                                                          • Trade magazines

                                                                                                          Companies Covered

                                                                                                          To learn more about the companies covered in this report please contact us.

                                                                                                          Software - UK - February 2015

                                                                                                          £995.00 (Excl.Tax)