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Telecommunications - UK - March 2015

“Telecommunications usage is changing significantly thanks partly to technological developments, but strict regulation and intense competition are driving market revenues down. Major structural changes in the industry are now materialising as the UK looks to move in the same direction as much of Europe and the US. Quad play, combining the triple play service of broadband internet access, television and telephone with wireless service provision, is emerging in the UK and leading to some substantial industry acquisitions. Quad play will transform the industry but its success as a marketing tool depends heavily on customer service, which has the potential to give companies a marketing advantage or be their Achilles’ heel.”
– Terry Leggett, Senior B2B Analyst

This report addresses the following key questions:

  • How will the market develop over the next five years?
  • How are our changing communication habits affecting the telecommunications industry?
  • How will the increasing move towards ‘quad play’ shape the market and what will be the consequences for the industry?
  • How will revenues from each product area change?
  • How rapid will 4G take up be, and when will 5G start?

 

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Table of contents

  1. Executive Summary

      • The market
        • Figure 1: Development of the UK telecommunications market, 2008-14
        • Figure 2: Forecast development of the UK telecommunications market, 2015-19
        • Figure 3: Segmentation of the UK telecommunications market, 2014
        • Figure 4: Segmentation of the UK mobile telecommunications market, 2014
        • Figure 5: Segmentation of the UK fixed telecommunications market, 2014
      • Market factors
        • Figure 6: Segmentation of the UK telecommunications market, 2008-14
        • Figure 7: Segmentation of the mobile telecommunications market, 2010-14
        • Figure 8: Segmentation of the fixed line telecommunications market, 2010-14
      • Companies
        • Figure 9: The emerging quad play, 2014
      • What we think
      • Key Issues

          • Why are so many major structural changes in the telecommunications sector now being considered?
            • How are communication methods changing?
              • How is 4G progressing and what impact is it having on telecommunication usage?
                • What about superfast broadband?
                  • Why is corporate data not a growing market for telecommunication revenues?
                    • So what is next in store for telecommunications?
                    • Introduction

                      • Definitions
                        • Methodology
                          • Abbreviations
                            • Market positioning
                              • Market factors and issues in the market
                              • Economy

                                • UK economy
                                  • Overview
                                    • Figure 10: UK GDP quarterly development, 2003-14
                                    • Figure 11: UK GDP in economic downturns and recoveries since 1979
                                  • Inflation
                                    • Interest rates
                                      • House prices
                                        • Consumer spending
                                          • Manufacturing
                                            • Business investment
                                              • Figure 12: UK GFCF 2003-14
                                            • Imports
                                              • Exports
                                              • Market Size and Trends

                                                • Key analysis
                                                  • Market size
                                                    • Figure 13: UK market for telecommunications, 2008-14
                                                  • Market segmentation and trends
                                                      • Figure 14: Segmentation of the UK market for telecommunications, by type, 2008-14
                                                    • Retail mobile telecommunications market
                                                      • Figure 15: Household penetration of mobile phones in Great Britain, 2005-13
                                                      • Figure 16: Development of the UK market for mobile telecommunications, 2008-14
                                                      • Figure 17: Number of mobile subscribers, by type, 2010-14
                                                      • Figure 18: Segmentation of mobile telecommunications revenues, by type, 2014
                                                      • Figure 19: Development of mobile access and bundled services income, 2010-14
                                                      • Figure 20: Development of mobile SMS and MMS income, 2010-14
                                                      • Figure 21: Development of mobile data services income, 2010-14
                                                      • Figure 22: The role of mobile telecommunications, 2010-14
                                                      • Figure 23: Segmentation of the retail mobile telecommunications market by user, 2014
                                                    • Fixed Telecommunications
                                                      • Figure 24: Development of the UK market for fixed line telecommunications, 2008-14
                                                      • Figure 25: Number of fixed line exchange numbers, by type, 2010-14
                                                      • Figure 26: Segmentation of fixed line telecommunications revenues, by type, 2014
                                                      • Figure 27: Development of fixed line network access income, by user, 2010-14
                                                      • Figure 28: Development of fixed line call income, by type, 2010-14
                                                    • Business sector
                                                      • Figure 29: Development of fixed line income from the business sector, by type, 2010-14
                                                      • Figure 30: Development of fixed line call income from the business sector, by type, 2010-14
                                                    • Residential sector
                                                      • Figure 31: Development of fixed line income from the residential sector, by type, 2010-14
                                                      • Figure 32: Development of fixed line call income from the residential sector, by type, 2010-14
                                                    • Broadband
                                                      • Figure 33: Regional take up of fixed and superfast broadband, 2014
                                                      • Figure 34: Development of the UK market for residential and SME fixed internet revenues, 2008-14
                                                      • Figure 35: Development of residential and SME broadband connections, 2010-14
                                                      • Figure 36: Technology used for broadband connections, 2014
                                                    • Wholesale
                                                      • Figure 37: Development of the UK market for wholesale telecommunications, 2008-14
                                                    • Corporate data
                                                      • Figure 38: Development of the UK market for corporate data, 2008-14
                                                    • Market trends
                                                      • 4G
                                                        • Superfast Broadband
                                                            • Figure 39: Quarterly cumulative broadband data, 2012-14
                                                          • VoIP
                                                            • Figure 40: Take up of VoIP services, 2009-14
                                                          • WiFi
                                                            • LLU
                                                              • Figure 41: Development of the unbundling of BT local exchanges and connected premises, 2009-13
                                                              • Figure 42: Development of unbundled fixed lines, 2009-13
                                                          • Industry Structure

                                                            • Key analysis
                                                              • Industry development
                                                                  • Figure 43: The emerging quad play, 2014
                                                                  • Figure 44: Analysis of the UK wired telecommunications industry, 2010-14
                                                                  • Figure 45: Analysis of the UK wireless telecommunications industry, 2010-14
                                                                  • Figure 46: Analysis of the UK satellite telecommunications industry, 2010-14
                                                                  • Figure 47: Analysis of the UK other telecommunications industry, 2010-14
                                                                • Structure by turnover
                                                                  • Figure 48: Analysis of the financial structure of the wired telecommunications industry, 2010-14
                                                                  • Figure 49: Analysis of the financial structure of the wireless telecommunications industry, 2010-14
                                                                  • Figure 50: Analysis of the financial structure of the satellite telecommunications industry, 2010-14
                                                                  • Figure 51: Analysis of the financial structure of the other telecommunications industry, 2010-14
                                                                • Structure by employment
                                                                  • Figure 52: Analysis of the employment structure of the wired telecommunications industry, 2010-14
                                                                  • Figure 53: Analysis of the employment structure of the wireless telecommunications industry, 2010-14
                                                                  • Figure 54: Analysis of the employment structure of the satellite telecommunications industry, 2010-14
                                                                  • Figure 55: Analysis of the employment structure of the other telecommunications industry, 2010-14
                                                              • Company Profiles

                                                                • BT Group and Plusnet

                                                                  • BT Group
                                                                    • BT Global Services
                                                                      • BT Business
                                                                        • BT Consumer
                                                                          • BT Wholesale
                                                                            • Openreach
                                                                              • Figure 56: Financial analysis of BT Group, 2010-14
                                                                              • Figure 57: Turnover analysis of BT Group, 2014
                                                                            • Company strategy
                                                                              • Plusnet
                                                                                • Figure 58: Financial analysis of Plusnet, 2010-14
                                                                              • Company strategy
                                                                              • EE

                                                                                    • Figure 59: Financial analysis of EE, 2010-13
                                                                                  • Company strategy
                                                                                  • Hutchison 3G UK

                                                                                        • Figure 60: Financial analysis of Hutchison 3G UK, 2010-13
                                                                                      • Company strategy
                                                                                      • Sky UK

                                                                                          • Figure 61: Financial analysis of Sky, 2010-14
                                                                                        • Company strategy
                                                                                        • Talktalk Telecom Group

                                                                                            • Figure 62: Financial analysis of TalkTalk Telecom Group, 2010-14
                                                                                          • Company strategy
                                                                                          • Telefonica UK

                                                                                              • Figure 63: Financial analysis of Telefonica UK, 2009-13
                                                                                            • Company strategy
                                                                                            • Virgin Media

                                                                                                • Figure 64: Financial analysis of Virgin Media, 2009-13
                                                                                                • Figure 65: Product analysis of Virgin Media’s residential cable customer base, 2012-13
                                                                                              • Company strategy
                                                                                              • Vodafone Group

                                                                                                  • Figure 66: Selected customer information for Vodafone Group, 2014
                                                                                                  • Figure 67: Financial Analysis of Vodafone Group, 2010-14
                                                                                                  • Figure 68: Financial Analysis of Vodafone Limited, 2010-14
                                                                                                • Company strategy
                                                                                                • Forecast

                                                                                                  • Key analysis
                                                                                                    • Market size
                                                                                                      • Figure 69: Forecast UK market for telecommunications, 2015-19
                                                                                                    • Market segmentation
                                                                                                      • Mobile communications
                                                                                                        • Fixed lines
                                                                                                          • Corporate data
                                                                                                            • Wholesale
                                                                                                              • Figure 70: Forecast segmentation of the UK market for telecommunications, by type, 2015-19
                                                                                                            • Industry
                                                                                                            • Further Sources & Contacts

                                                                                                              • British Cable Makers Confederation
                                                                                                                • European Cable Communications Association
                                                                                                                  • Federation of Communication Services
                                                                                                                    • Federation of the Electronics Industry
                                                                                                                      • International Institute of Communications
                                                                                                                        • Institution of Incorporated Engineers
                                                                                                                          • OFTEL – Office of Telecommunications
                                                                                                                            • The Telecommunications Managers Association
                                                                                                                              • The Telecommunications Users Association
                                                                                                                                • Trade magazines
                                                                                                                                  • Comms Business
                                                                                                                                    • Comms Dealer
                                                                                                                                      • Electrical Times
                                                                                                                                        • Land Mobile
                                                                                                                                          • Mobile
                                                                                                                                            • Mobile Business
                                                                                                                                              • Mobile Communications International
                                                                                                                                                • Mobile News
                                                                                                                                                  • Modern Utility Management
                                                                                                                                                    • Telecommunications – International Edition
                                                                                                                                                      • Total Telecom Online
                                                                                                                                                        • Utility Week
                                                                                                                                                          • Trade exhibitions
                                                                                                                                                            • BAPCO
                                                                                                                                                              • Call Centre & Customer Management Expo
                                                                                                                                                                • Convergence Summit North/South

                                                                                                                                                                Companies Covered

                                                                                                                                                                To learn more about the companies covered in this report please contact us.

                                                                                                                                                                Telecommunications - UK - March 2015

                                                                                                                                                                US $1,333.00 (Excl.Tax)