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UK Retail Briefing - March 2015

Each month Mintel’s UK Retail Briefing concentrates on a particular sector or market. This month’s focus is on E-commerce.

This sector focus looks at:

  • Growth of the Online retail sector.
  • Online sales by sector, 2014
  • Online sales as a percentage of all retail sales.
  • A focus on the Online grocery market.
  • We also include an Analyst's Comment looking at Click & Collect.

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Table of contents

  1. Analyst Comment

    • Click and Collect – Getting it all in perspective
      • Why use it at all?
        • Figure 1: Top 3 factors that shoppers like most about Click and Collect, May 2014
      • Where do they use it?
        • Figure 2: Where do Click and Collect users, collect their purchases from, May 2014
      • So what?
        • Why are retailers investing in Click and Collect?
          • Service
            • In-store customers spend more
              • Dedicated Click and Collect outlets
                • Going forward
                • Retail Sales – Background and Outlook

                  • Key points
                    • Retail sales trends
                      • Figure 3: Retail sales trends, 2014/15
                      • Figure 4: UK retail sales y/y growth, BRC versus ONS, 2013-15
                    • John Lewis
                      • Figure 5: John Lewis: Year-on-year growth, 2014-15
                    • Inflation and wages
                      • Figure 6: The income squeeze: Wages growth versus inflation, 2009-15
                    • Inflation
                      • Figure 7: Annual percentage change in the consumer price index for selected product groups, 2014
                    • Looking forward
                    • Sector Focus – E-commerce

                        • Summary
                          • Composition of online sales in 2014
                            • Figure 8: Online sales by sector, 2014
                          • Online sales as a percentage of all retail sales
                            • Figure 9: All online sales as % all retail sales, 2010-14
                            • Figure 10: Key sectors online sales as % all online sales, 2009-14
                          • 2014: Month-by-month
                            • Figure 11: All online sales, non-seasonally adjusted year-on-year growth by month, 2014-15
                            • Figure 12: Online share of all retail sales, monthly, 2010-15
                          • Focus: The online grocery market
                            • Figure 13: Online food sales, non-seasonally adjusted year-on-year growth by month, 2014-15
                            • Figure 14: Online grocery sales as a % of all grocery retailers’ sector sales, 2009-19
                        • Headlines for the Month

                          • Grocers
                            • Clothing retailing
                              • Department stores
                                • DIY retailing
                                  • Health and beauty retailing
                                    • Furniture and homeware retailing
                                      • Home shopping
                                        • Shopping locations
                                          • Economy
                                          • News Analysis – Food and Drink

                                            • Co-ops
                                              • UK: Co-operative Group
                                                • …appoints chairman
                                                  • …appoints new chief financial officer
                                                    • Convenience stores
                                                      • UK: Bestway Group reveal full-year results
                                                        • UK: Budgens to phase out SuperValu range
                                                          • UK: McColl’s sales and profits rise in 2014
                                                            • UK: Simply Fresh announces expansion plans
                                                              • Grocers
                                                                • UK: Aldi eyeing two new distribution centres
                                                                  • UK: Asda
                                                                    • …acquires standalone petrol stations
                                                                      • …Q4 like-for-like sales fall 2.6%
                                                                        • UK: Lidl teams up with Michelin-starred chef
                                                                          • UK: Morrisons CEO
                                                                            • …to stand down early
                                                                              • …CEO to receive bumper pay off
                                                                                • …close to appointing new chief executive
                                                                                  • …appoints new CEO
                                                                                    • …lowers price on 130 items
                                                                                      • …to sell three stores for £100m
                                                                                        • UK: Sainsbury’s
                                                                                          • …to launch its first click-and-collect service
                                                                                            • …trials electronic price tags
                                                                                              • UK: Tesco
                                                                                                • …announces one-to-one online beauty consultation service
                                                                                                  • …appoints new chairman
                                                                                                    • …chief of new food experiences departs
                                                                                                      • …makes further board changes
                                                                                                        • …to cut up to 10,000 jobs
                                                                                                          • …to pay £20,000 to towns affected by store cutbacks
                                                                                                            • Other food and drink specialists
                                                                                                              • UK: Greggs sales up 5.5%
                                                                                                                • UK: Majestic Wine chief executive steps down
                                                                                                                  • UK: Oddbins opens first beer-only shop
                                                                                                                    • UK: Thorntons half-year sales decline 9.0%
                                                                                                                      • UK: Whole Food sales top £100m in the UK
                                                                                                                      • News Analysis – Non-food

                                                                                                                        • Clothing retailing
                                                                                                                          • UK: Bank confirms 20 stores facing closure
                                                                                                                            • UK: BHS managing director leaving for senior role at Tesco
                                                                                                                              • UK: Edinburgh Woollen Mill Group sales increase 6.2%
                                                                                                                                • UK: La Martina opens its first UK flagship outlet
                                                                                                                                  • UK: Monsoon chief executive departs company
                                                                                                                                    • UK: New Look
                                                                                                                                      • …appoints advisors as it considers IPO
                                                                                                                                        • …signs for east Oxford Street flagship
                                                                                                                                          • …like-for-like sales fall 1.7%
                                                                                                                                            • UK: New retailer FG4 to launch in the UK
                                                                                                                                              • UK: Nike to launch first women’s only store in the UK
                                                                                                                                                • UK: Oasis opens refurbished London flagship store
                                                                                                                                                  • UK: SuperGroup chief financial officer to leave company
                                                                                                                                                    • UK: Valentino to open West End flagship
                                                                                                                                                      • Multi-sector retailing
                                                                                                                                                        • UK: M&S
                                                                                                                                                          • …announces first film partnership
                                                                                                                                                            • …to offer discounted gift cards as dividend payments
                                                                                                                                                              • UK: Poundland can no longer claim everything is £1
                                                                                                                                                                • Department stores
                                                                                                                                                                  • UK: Bhs gains interest from former director
                                                                                                                                                                    • UK: House of Fraser
                                                                                                                                                                      • …chief executive John King to step down
                                                                                                                                                                        • …to ask for discount from suppliers through new scheme
                                                                                                                                                                          • DIY retailing
                                                                                                                                                                            • UK: Wickes revenues increase 8.8%
                                                                                                                                                                              • Electrical retailing
                                                                                                                                                                                • UK: BrightHouse revenues up 4.4%
                                                                                                                                                                                  • Music, video and book retailing
                                                                                                                                                                                    • UK: Foyles makes full year loss
                                                                                                                                                                                      • UK: Game acquires Multiplay
                                                                                                                                                                                        • Furniture and homeware retailing
                                                                                                                                                                                          • UK: Carpetright founder’s son to launch flooring retailer
                                                                                                                                                                                            • UK: DFS
                                                                                                                                                                                              • …announces small city store format
                                                                                                                                                                                                • …sets share price
                                                                                                                                                                                                  • UK: Dreams returns to profit in 2014
                                                                                                                                                                                                    • UK: Dunelm
                                                                                                                                                                                                      • …founder buys stake in Morrisons
                                                                                                                                                                                                        • …half-year revenues up 14%
                                                                                                                                                                                                          • UK: Ikea to launch wireless charging furniture
                                                                                                                                                                                                            • UK: MFI founder Noel Lister passes away
                                                                                                                                                                                                              • UK: The Range opens its 100th store
                                                                                                                                                                                                                • UK: PerfectHome fined for ‘aggressive and misleading trading practices’
                                                                                                                                                                                                                  • Home shopping
                                                                                                                                                                                                                    • UK: Amazon
                                                                                                                                                                                                                      • …Prime advert banned
                                                                                                                                                                                                                        • …suffers website outages
                                                                                                                                                                                                                          • UK: Ao.com issues profit warning
                                                                                                                                                                                                                            • UK: Ocado Group
                                                                                                                                                                                                                              • …sales rise 19.2%
                                                                                                                                                                                                                                • …lines up £26m potential bonuses
                                                                                                                                                                                                                                  • UK: Shop Direct’s new brand Very Exclusive launches
                                                                                                                                                                                                                                    • UK: WorldStores receives investment from Goldman Sachs
                                                                                                                                                                                                                                      • Health and beauty retailing
                                                                                                                                                                                                                                        • UK: Bestway to rebrand Co-operative Pharmacies
                                                                                                                                                                                                                                          • UK: Boots director of stores to step down
                                                                                                                                                                                                                                            • UK: Lush posts 8% rise in sales
                                                                                                                                                                                                                                              • Sports and leisure goods retailing
                                                                                                                                                                                                                                                • UK: Rolling Luggage acquired by Samsonite
                                                                                                                                                                                                                                                  • UK: Sports Direct
                                                                                                                                                                                                                                                    • …sales rise 2.6%
                                                                                                                                                                                                                                                      • …to offer vouchers to offset click-and-collect cost
                                                                                                                                                                                                                                                        • UK: Wiggle launches new brand identity
                                                                                                                                                                                                                                                          • Shopping locations
                                                                                                                                                                                                                                                            • UK: Hammerson almost doubles profits
                                                                                                                                                                                                                                                              • UK: Intu profits rise 64.8%
                                                                                                                                                                                                                                                                • UK: London Luton Airport to double retail space
                                                                                                                                                                                                                                                                  • UK: PayPal partners with Shell for mobile fuel payment
                                                                                                                                                                                                                                                                    • Economy
                                                                                                                                                                                                                                                                      • France: French Sunday trading laws to be relaxed
                                                                                                                                                                                                                                                                        • UK: Grocery market grows by 1.1%
                                                                                                                                                                                                                                                                          • UK: Retail footfall declines 1.2% in January
                                                                                                                                                                                                                                                                            • UK: Retail sales rise 2.6% in January
                                                                                                                                                                                                                                                                              • UK: Retail sales up 1.7% in February
                                                                                                                                                                                                                                                                                • UK: Shop prices continue to fall in February
                                                                                                                                                                                                                                                                                  • UK: UK retail sales edge up 0.2% in January

                                                                                                                                                                                                                                                                                  Companies Covered

                                                                                                                                                                                                                                                                                  • Advertising Standards Authority
                                                                                                                                                                                                                                                                                  • Aldi
                                                                                                                                                                                                                                                                                  • Aldi Stores Ltd (UK & Ireland)
                                                                                                                                                                                                                                                                                  • Alliance Boots UK Retail
                                                                                                                                                                                                                                                                                  • Amazon.co.uk
                                                                                                                                                                                                                                                                                  • Amazon.com Inc
                                                                                                                                                                                                                                                                                  • AO.com
                                                                                                                                                                                                                                                                                  • Asda Group Ltd
                                                                                                                                                                                                                                                                                  • Bhs Ltd
                                                                                                                                                                                                                                                                                  • Brighthouse
                                                                                                                                                                                                                                                                                  • British Retail Consortium
                                                                                                                                                                                                                                                                                  • Budgens Stores Ltd - retail sales
                                                                                                                                                                                                                                                                                  • Carpetright UK
                                                                                                                                                                                                                                                                                  • Co-operative Group
                                                                                                                                                                                                                                                                                  • DFS Furniture Holdings Plc
                                                                                                                                                                                                                                                                                  • Dixons Carphone pro-forma merged group
                                                                                                                                                                                                                                                                                  • Dixons Retail Plc
                                                                                                                                                                                                                                                                                  • Dreams Plc
                                                                                                                                                                                                                                                                                  • Dunelm (Soft Furnishings) Ltd
                                                                                                                                                                                                                                                                                  • Goldman Sachs Group, Inc., The
                                                                                                                                                                                                                                                                                  • Google, Inc.
                                                                                                                                                                                                                                                                                  • Greggs Plc
                                                                                                                                                                                                                                                                                  • Halfords Ltd
                                                                                                                                                                                                                                                                                  • Hammerson
                                                                                                                                                                                                                                                                                  • House of Fraser Plc
                                                                                                                                                                                                                                                                                  • IKEA
                                                                                                                                                                                                                                                                                  • J Sainsbury's Supermarkets
                                                                                                                                                                                                                                                                                  • J. Sainsbury
                                                                                                                                                                                                                                                                                  • JPMorgan Invest LLC (BrownCo)
                                                                                                                                                                                                                                                                                  • Kiddicare
                                                                                                                                                                                                                                                                                  • Lidl (UK)
                                                                                                                                                                                                                                                                                  • Londis (Holdings) Ltd - retail sales
                                                                                                                                                                                                                                                                                  • Lush Retail Ltd
                                                                                                                                                                                                                                                                                  • Marks & Spencer
                                                                                                                                                                                                                                                                                  • McColl's Retail Group
                                                                                                                                                                                                                                                                                  • MFI Furniture Group Plc
                                                                                                                                                                                                                                                                                  • Midcounties Co-operative Ltd
                                                                                                                                                                                                                                                                                  • Monsoon Accessorize Ltd
                                                                                                                                                                                                                                                                                  • Musgrave UK - retail sales
                                                                                                                                                                                                                                                                                  • New Look Group Plc
                                                                                                                                                                                                                                                                                  • Nike
                                                                                                                                                                                                                                                                                  • Ocado
                                                                                                                                                                                                                                                                                  • Ocado Group plc
                                                                                                                                                                                                                                                                                  • Oddbins Ltd
                                                                                                                                                                                                                                                                                  • Pandora Group
                                                                                                                                                                                                                                                                                  • Paul Smith Ltd
                                                                                                                                                                                                                                                                                  • Peacock Group
                                                                                                                                                                                                                                                                                  • Poundland Ltd
                                                                                                                                                                                                                                                                                  • R Barbour & Sons Ltd
                                                                                                                                                                                                                                                                                  • Samsonite Ltd
                                                                                                                                                                                                                                                                                  • Schwarz Group
                                                                                                                                                                                                                                                                                  • Shell (UK) Retail
                                                                                                                                                                                                                                                                                  • Shop Direct Group
                                                                                                                                                                                                                                                                                  • Simply Fresh
                                                                                                                                                                                                                                                                                  • Sports Direct Plc
                                                                                                                                                                                                                                                                                  • SuperGroup Plc (Retail)
                                                                                                                                                                                                                                                                                  • SuperGroup Retail UK
                                                                                                                                                                                                                                                                                  • SuperValu (Ireland)
                                                                                                                                                                                                                                                                                  • Tesco (UK)
                                                                                                                                                                                                                                                                                  • Tesco Plc
                                                                                                                                                                                                                                                                                  • The Edinburgh Woollen Mill Group
                                                                                                                                                                                                                                                                                  • The Edinburgh Woollen Mill Ltd
                                                                                                                                                                                                                                                                                  • The Range
                                                                                                                                                                                                                                                                                  • Thorntons Plc
                                                                                                                                                                                                                                                                                  • Total UK / Rontec
                                                                                                                                                                                                                                                                                  • Travis Perkins PLC
                                                                                                                                                                                                                                                                                  • Unilever Plc
                                                                                                                                                                                                                                                                                  • Valentino
                                                                                                                                                                                                                                                                                  • W&G Foyle Ltd
                                                                                                                                                                                                                                                                                  • Waitrose
                                                                                                                                                                                                                                                                                  • Whistles Ltd
                                                                                                                                                                                                                                                                                  • Wickes Building Supplies Ltd
                                                                                                                                                                                                                                                                                  • Wiggle
                                                                                                                                                                                                                                                                                  • Wm Morrison Supermarkets
                                                                                                                                                                                                                                                                                  • Worldstores Ltd

                                                                                                                                                                                                                                                                                  UK Retail Briefing - March 2015

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