Bundled Communications Services - UK - March 2019
Covered in this report
This report looks at the sale and provision of telecommunication products to consumers. Telecommunication products include fixed-line telephony, mobile telephony, internet and television. Individually these are known as ‘services’. When two or more services are sold to a consumer by the same provider at the same time, they are referred to as a ‘bundle’. Specifically, two services sold at the same time are a dual-play bundle, three services sold at the same time are a triple-play bundle, and four services sold at the same time are a quad-play bundle.
The ‘Big Four’, when referenced as such, refers to BT, Sky, TalkTalk and Virgin Media.
Services like Netflix are referred to as over-the-top media: video or audio content delivered over the internet by a third party, carried down to the consumer’s home by a provider, but free of control from it.
“Consumers are moving towards streaming services to access content, which will concern pay TV providers as it is impacting their revenue. Also, with 4K content accounting for a larger part of people’s viewing, they are requiring faster internet connections; 5G and the next generation of fibre broadband are likely to address this demand.”
– Zach Emmanuel, Consumer Technology Analyst
This Report looks at the following areas:
- Media hungry consumers now driven by broadband speeds and not landlines
- Pay TV suffers amid thriving video streaming platforms
What you get
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* This is a sample representation of the report layout and does not reflect the research included in this report.
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