Sorry for interrupting, this website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Learn more
Accept & Close

Business Traveller - UK - July 2019

Covered in this report

This report examines the habits and attitudes of UK employees/ self-employed adults who travel for business, both within the UK and overseas.

Mintel’s consumer research includes both day trips and overnight stays. The market size and forecast for the UK domestic market includes overnight stays on business only, while the market size and forecast for the overseas market includes day and overnight stays.

“The business travel market is under pressure amid Brexit uncertainties. Brands that help business travellers to save time, both in the planning process and during the trip, are highly likely to be favoured. Meanwhile, there are opportunities to encourage more business travellers to include leisure time in their trip.”
– Marloes de Vries, Travel Analyst

This report looks at the following areas:

  • Virtual spaces have great potential to grow in the meeting industry
  • Time saving features are highly appealing to business travellers

What you get

What's included

Why buy from us?

Succeed

Our reports will provide you with market data, consumer research and competitive intelligence to succeed in your market.

Instant Access

Buy now and you'll have instant access to the information you need to make the right decisions.

Opportunities

Find out what's next in the markets that matter to you: where opportunities lie and what challenges you will face.

Trusted

A business Superbrand, Mintel is a source you can trust. We have been defining and refining the Market Intelligence mix since 1972.

Table of contents

  1. Overview

    • What you need to know
      • Products covered in this Report
      • Executive Summary

          • The market
            • Domestic business travel forecast to stabilise in 2019
              • Figure 1: Forecast volume of domestic business trips taken by British residents, 2014-24
            • Overseas business travel forecast to decline in 2019
              • Figure 2: Forecast volume of overseas business trips taken by UK residents (number of trips), 2014-24
            • Highest increase in market share for Germany
              • Weak economic growth puts business travel market under pressure
                • Heathrow Airport is working on increasing its capacity
                  • Companies and brands
                    • New biometric services announced at Heathrow Airport
                      • Virgin Atlantic will introduce a social space on board its Upper Class cabin
                        • New low-cost train connection between London and Edinburgh announced
                          • Recharge at the airport before take-off
                            • The consumer
                              • Almost half of Britain’s employed population take business trips
                                • Figure 3: Participation in business travel, domestic vs overseas, May 2019
                              • London leading domestic destination for business travel
                                • Male travellers dominate the business travel market
                                  • Business travellers do not want to waste any time
                                    • Meetings dominate the business travel market
                                      • Figure 4: Purpose of most recent business trip, domestic vs overseas, May 2019
                                    • Majority of business travellers book their trips themselves
                                      • Majority of business travellers face restrictions when booking travel
                                        • Flexibility and saving time will help TMCs to increase added value
                                          • Budget accommodation likely to appeal to business travellers
                                            • Figure 5: Interest in staying in ‘capsule’ hotels among business travellers, May 2019
                                          • Seat reservation and high speed in-flight wi-fi are key for business travellers
                                            • Figure 6: Important facilities at airports and on airplanes, May 2019
                                          • Almost half of business travellers extend their trip to include leisure time
                                            • Figure 7: Profile of business travellers who are interested in spending leisure time, May 2019
                                          • Opportunities to facilitate innovative business events online
                                            • Figure 8: Potential for alternative ways of meeting, domestic vs overseas, May 2019
                                          • Waste reduction should be among travel companies’ priorities
                                            • Figure 9: Attitudes towards reducing waste and the environmental impact, May 2019
                                          • What we think
                                          • Issues and Insights

                                            • Virtual spaces have great potential to grow in the meeting industry
                                              • The facts
                                                • The implications
                                                  • Time saving features are highly appealing to business travellers
                                                    • The facts
                                                      • The implications
                                                      • The Market – What You Need to Know

                                                        • Domestic business travel forecast to stabilise in 2019
                                                          • Overseas business travel forecast to decline in 2019
                                                            • Highest increase in market share for Germany
                                                              • Weak economic growth puts business travel market under pressure
                                                                • Heathrow Airport is working on increasing its capacity
                                                                • Market Size and Forecast – Total

                                                                  • Business travel market set to continue to decline
                                                                    • Figure 10: Forecast volume and value* of domestic** and overseas business trips taken by UK residents, 2014-24
                                                                    • Figure 11: Forecast volume* of domestic and overseas business trips taken by UK residents (number of trips), 2014-24
                                                                    • Figure 12: Forecast value* of domestic** and overseas business trips taken by UK residents, 2014-24
                                                                  • Forecast methodology
                                                                  • Market Size and Forecast – Domestic

                                                                    • Domestic business travel forecast to stabilise in 2019
                                                                      • Figure 13: Forecast volume and value of domestic business trips taken by British residents, 2014-24
                                                                      • Figure 14: Forecast volume of domestic business trips taken by British residents, 2014-24
                                                                      • Figure 15: Forecast value of domestic business trips taken by British residents, 2014-24
                                                                    • Forecast methodology
                                                                    • Market Size and Forecast – Overseas

                                                                      • Overseas business travel forecast to decline in 2019
                                                                        • Figure 16: Forecast volume and value* of overseas business trips taken by UK residents, 2014-24
                                                                        • Figure 17: Forecast volume of overseas business trips taken by UK residents (number of trips), 2014-24
                                                                        • Figure 18: Forecast value of overseas business trips taken by UK residents, 2014-24
                                                                      • Forecast methodology
                                                                      • Market Segmentation

                                                                        • Highest increase in market share for Germany
                                                                          • Figure 19: Top 10 overseas destinations for UK business travellers, 2016-18
                                                                        • Scotland and Wales’ business travel market under pressure
                                                                          • Figure 20: Volume of domestic business trips taken by British residents, by region, 2016-18
                                                                        • Business travel happens throughout the year
                                                                          • Figure 21: Volume and value for overseas and domestic business trips, by quarter, 2018
                                                                      • Market Drivers

                                                                        • Weak economic growth puts business travel market under pressure
                                                                          • Figure 22: Year-on-Year GDP growth in the UK, 2007-18
                                                                        • Sterling’s weak value increases costs for overseas business travel
                                                                          • Figure 23: Pound versus euro and US Dollar, 20 May 2016-4 June 2019
                                                                        • The UK faces weak business confidence albeit low unemployment rates
                                                                          • Heathrow Airport is working on increasing its capacity
                                                                          • Companies and Brands – What You Need to Know

                                                                            • New biometric services announced at Heathrow Airport
                                                                              • Virgin Atlantic will introduce a social space on board its Upper Class cabin
                                                                                • New low-cost train connection between London and Edinburgh announced
                                                                                  • WeWork opens in 100th city
                                                                                    • Recharge at the airport before take-off
                                                                                    • Launch Activity and Innovation

                                                                                      • Faster and smoother
                                                                                        • New biometric services announced at Heathrow Airport
                                                                                          • Start-up Viselio launches faster and simplified online visa application
                                                                                            • Competing for the best first class
                                                                                              • British Airways collaborated with British designers on its new first class cabin
                                                                                                • Virgin Atlantic will introduce a social space on board its Upper Class cabin
                                                                                                  • Air travel faces competition from train travel
                                                                                                    • Eurostar increases capacity on its London to Amsterdam route
                                                                                                      • New low-cost train connection between London and Edinburgh announced
                                                                                                        • Flexibility in working and meeting spaces
                                                                                                          • WeWork opens in 100th city
                                                                                                            • 3DEN offers opportunities to make the most of time between spaces
                                                                                                              • Helping travellers to care for their mental and physical wellbeing
                                                                                                                • Recharge at the airport before take-off
                                                                                                                  • Striving for the ultimate night’s rest
                                                                                                                  • The Consumer – What You Need to Know

                                                                                                                    • Almost half of Britain’s employed population take business trips
                                                                                                                      • Male travellers dominate the business travel market
                                                                                                                        • Meetings dominate the business travel market
                                                                                                                          • Budget accommodation likely to appeal to business travellers
                                                                                                                            • Seat reservation and high speed in-flight wi-fi are key for business travellers
                                                                                                                              • Almost half of business travellers extend their trip to include leisure time
                                                                                                                                • Opportunities to facilitate innovative business events online
                                                                                                                                • Business Travel Participation

                                                                                                                                  • Almost half of Britain’s employed population take business trips
                                                                                                                                    • Figure 24: Participation in business travel, domestic vs overseas, May 2019
                                                                                                                                  • London leading domestic destination for business travel
                                                                                                                                    • Figure 25: Domestic business travel, by region, May 2019
                                                                                                                                  • One in ten overseas business travellers went long-haul on their most recent trip
                                                                                                                                    • Figure 26: Overseas business travel, long-haul vs short-haul, May 2019
                                                                                                                                  • Vast majority of business trips include an overnight stay
                                                                                                                                    • Figure 27: Duration of domestic and overseas business travel, May 2019
                                                                                                                                  • Training and development relatively popular purpose to travel for occasional business travellers
                                                                                                                                    • Figure 28: Frequency of domestic and overseas business travel, May 2019
                                                                                                                                • Business Traveller Profile

                                                                                                                                  • Male travellers dominate the business travel market
                                                                                                                                    • Figure 29: Business travellers by gender, domestic vs overseas, May 2019
                                                                                                                                    • Figure 30: Business travellers by age, domestic vs overseas, May 2019
                                                                                                                                  • Business travellers do not want to waste any time
                                                                                                                                    • Figure 31: Attitudes towards travelling for business, May 2019
                                                                                                                                • Type of Business Trip

                                                                                                                                  • Meetings dominate the business travel market
                                                                                                                                    • Figure 32: Purpose of most recent business trip, domestic vs overseas, May 2019
                                                                                                                                • Booking Behaviours and Attitudes

                                                                                                                                  • Majority of business travellers book their trips themselves
                                                                                                                                    • Figure 33: Influence on booking business trips, May 2019
                                                                                                                                  • Majority of business travellers face restrictions when booking travel
                                                                                                                                    • Figure 34: Restrictions on business trips, May 2019
                                                                                                                                  • Flexibility and saving time will help TMCs to add value
                                                                                                                                    • Figure 35: Use of travel management company, domestic vs overseas, May 2019
                                                                                                                                    • Figure 36: Attitudes towards booking business trips, May 2019
                                                                                                                                • Business Accommodation

                                                                                                                                  • Rental properties have a significant share of the UK business travel market
                                                                                                                                    • Figure 37: Use of rental properties for most recent business trip, domestic vs overseas, May 2019
                                                                                                                                  • Budget accommodation likely to appeal to business travellers
                                                                                                                                    • Figure 38: Interest in staying in ‘capsule’ hotels among business travellers, May 2019
                                                                                                                                • Priorities When Flying on Business

                                                                                                                                  • Seat reservation and high speed in-flight wi-fi are key for business travellers
                                                                                                                                    • Figure 39: Important facilities at airports and on airplanes, May 2019
                                                                                                                                • Bleisure Trips

                                                                                                                                  • Almost half of business travellers extend their trip to include leisure time
                                                                                                                                    • Figure 40: Leisure time on most recent business trip, domestic vs overseas, May 2019
                                                                                                                                  • High potential to convert overseas business trips into bleisure
                                                                                                                                    • Figure 41: Potential for business trips including leisure time, domestic vs overseas, May 2019
                                                                                                                                  • 25-34-year-olds hold highest share in bleisure segment
                                                                                                                                    • Figure 42: Profile of business travellers who are interested in spending leisure time, May 2019
                                                                                                                                • Alternatives to Business Travel

                                                                                                                                  • Opportunities to facilitate innovative business events online
                                                                                                                                    • Figure 43: Potential for alternative ways of meeting, domestic vs overseas, May 2019
                                                                                                                                  • Waste reduction should be among travel companies’ priorities
                                                                                                                                    • Figure 44: Attitudes towards reducing waste and the environmental impact, May 2019
                                                                                                                                  • Younger, urban and wealthy business travellers feel most guilty about the impact on the environment
                                                                                                                                    • Figure 45: Attitudes towards the environmental impact – CHAID analysis, May 2019
                                                                                                                                • Appendix – Data Sources, Abbreviations and Supporting Information

                                                                                                                                    • Abbreviations
                                                                                                                                      • Consumer research methodology
                                                                                                                                        • CHAID methodology
                                                                                                                                          • Figure 46: Attitudes towards the environmental impact – CHAID analysis, May 2019
                                                                                                                                      • Appendix – Market Size and Forecast

                                                                                                                                        • Volume forecast for total business trips
                                                                                                                                          • Figure 47: Forecast volume of domestic* and overseas business trips taken by UK residents, 2014-24
                                                                                                                                        • Value forecast for total business trips
                                                                                                                                          • Figure 48: Forecast value* of domestic** and overseas business trips taken by UK residents, 2014-24
                                                                                                                                        • Volume forecast for domestic business trips
                                                                                                                                          • Figure 49: Forecast volume of domestic* business trips taken by British residents, 2014-24
                                                                                                                                        • Value forecast for domestic business trips
                                                                                                                                          • Figure 50: Forecast value of domestic* business trips taken by British residents, 2014-24
                                                                                                                                        • Volume forecast for overseas business trips
                                                                                                                                          • Figure 51: Forecast volume of overseas business trips taken by UK residents, 2014-24
                                                                                                                                        • Value forecast for overseas business trips
                                                                                                                                          • Figure 52: Forecast value* of overseas business trips taken by UK residents, 2014-24
                                                                                                                                        • Forecast methodology

                                                                                                                                        Business Traveller - UK - July 2019

                                                                                                                                        £1,995.00 (Excl.Tax)