Consumer Attitudes towards Retail Credit - UK - December 2017
“Consumer credit has been rising fast to finance recent retail sales growth. But consumer confidence is falling and incomes are under pressure. We think that consumers will start to cut back and pay down some of their debt. So all credit will fall, not just retail credit. We think that it is time retailers put more emphasis on their credit offer. By relying on credit card companies or PayPal to provide credit they are missing an opportunity to learn more about their customers.”
– Richard Perks, Director of Retail Research
This report looks at the following areas:
- Do people still need retail credit?
- Interest free credit (IFC) – an unavoidable expense
- So what if there’s a consumer slowdown?
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