Courier and Express Delivery - UK - May 2016
“The increasing popularity of online shopping in both the B2B and B2C sectors is driving demand for parcel operators. Competition is increasing parcel volumes at a faster rate than revenue, and courier and express service operators will need to raise capacity to service demand, and innovate to increase turnover from faster premium services.”
– Ambreen Ahmad, Research Analyst
This report answers the following key questions:
- How can operators meet growing and polarising demand from the B2C sector?
- How can operators encourage demand from the B2B sector?
- What innovations will drive the industry moving forward?
For the purposes of this report, the terminology of courier and express delivery is defined as the delivery of documents and parcels up to a maximum of 50kg, including to both households and businesses, thereby excluding pallet and freight delivery.
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