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Department Stores - France - April 2018

“The French department stores are heavily reliant on their Parisian flagship stores and on tourists. As a result they were hit hard by the downturn in foreign visitors that followed the terrorist attacks in Paris (November 2015) and Nice (June 2016). The format is much less important to retailing than in other countries, such as Germany, the UK and Spain, accounting for only 1% of all retailers’ sales. The opening up of Sunday trading in tourist zones, an uplift in tourism and ongoing investment in stores and their luxury positioning should continue to boost sales going forward.”
– Natalie Macmillan, Senior European Retail Analyst

This report looks at the following areas:

  • Solutions for provincial stores
  • The implications of Galeries Lafayette’s acquisition of La Redoute

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Table of contents

  1. Overview

    • What you need to know
      • Areas covered in this report
      • Executive Summary

          • The market
            • Consumer spending
              • Sector size and forecast
                • Figure 1: France: department stores, estimated sector sales (excl VAT), 2013-17
              • Companies and brands
                • Key metrics
                  • Market shares
                    • Figure 2: France: leading department store retailers’ shares of mixed goods retailers’ sales, 2017
                  • Online
                    • The consumer
                      • Where they shop
                          • Figure 3: France: department stores shopped at in the last 12 months, March 2018
                        • Attitudes to department stores
                          • Figure 4: France: attitudes to department stores, March 2018
                        • What we think
                        • Issues and Insights

                          • Solutions for provincial stores
                            • The facts
                              • The implications
                                • The implications of Galeries Lafayette’s acquisition of La Redoute
                                  • The facts
                                    • The implications
                                    • The Market – What You Need to Know

                                      • Economy picking up after prolonged period of subdued growth
                                        • Department store spending areas show low growth in recent years
                                          • Department stores’ share of beauty and clothing less than in Germany and the UK
                                            • 2016 a bad year for department stores, but growth returned in 2017
                                            • Consumer Spending

                                              • Signs of growth in the French economy
                                                • Weak spending growth in key department store categories
                                                    • Figure 5: France: consumer spending on key department store product categories (incl. VAT), 2013-17
                                                  • Department stores’ share of clothing and beauty markets
                                                    • Clothing
                                                      • Beauty
                                                      • Sector Size and Forecast

                                                        • Total retail sales recovering, further growth forecast in 2017
                                                          • Department store sector size
                                                            • Figure 6: France: department stores, estimated sector sales (excl VAT), 2013-17
                                                          • Mixed goods retailers sector
                                                            • Figure 7: France: mixed goods retailers, sales (excl. VAT), 2013-17
                                                            • Figure 8: France: mixed goods retailers, forecast sales (excl. VAT), 2018-22
                                                        • Companies and Brands – What You Need to Know

                                                          • The big two locked in rivalry
                                                            • Sunday trading compensates for downturn in tourism
                                                              • Luxury food
                                                                • Combined market share is down
                                                                  • Online increasingly important
                                                                  • Leading Players

                                                                    • Intense rivalry between Galeries Lafayette and Printemps
                                                                      • Heavy impact of downturn in tourism
                                                                        • Lagging online
                                                                          • Sunday trading a major boost – time is money
                                                                            • Luxury food
                                                                              • Figure 9: France: leading department store retailers, sales, 2013-17
                                                                              • Figure 10: France: leading department store retailers, outlets, 2013-17
                                                                              • Figure 11: France: leading department store retailers, sales per outlet, 2013-17
                                                                          • Market Shares

                                                                              • Figure 12: France: leading department store retailers’ shares of mixed goods retailers’ sales, 2013-17
                                                                          • Online

                                                                            • Online activity
                                                                              • France between Germany/UK and Spain/Italy
                                                                                • Broadband penetration lower
                                                                                  • Technology ownership is lower
                                                                                    • Figure 13: France: ways in which the internet was accessed in the last three months, by age, Q3 2017
                                                                                  • Shopping online
                                                                                    • Luxury shopping online
                                                                                      • Leading online players
                                                                                      • The Consumer – What You Need to Know

                                                                                        • Only a quarter shop at department stores
                                                                                          • Galeries Lafayette leads
                                                                                            • Core customers are younger and wealthier
                                                                                              • Online shopping
                                                                                                • Stores are inspirational and enjoyable places to visit
                                                                                                  • But perceptions of price are high
                                                                                                  • Where they Shop

                                                                                                    • Only a quarter shop at department stores
                                                                                                      • Figure 14: France: department stores shopped at in the last 12 months, March 2018
                                                                                                    • But 40% of residents in the Paris region shop there
                                                                                                      • Figure 15: France: usage of department stores in the last 12 months by region, March 2018
                                                                                                    • The younger and wealthier are the core customers
                                                                                                      • Figure 16: France: usage of department stores in the last 12 months, by age and affluence, March 2018
                                                                                                      • Figure 17: France: usage of department stores in the last 12 months, by age and gender, March 2018
                                                                                                      • Figure 18: France: usage of department stores in the last 12 months, by generation group, March 2018
                                                                                                      • Figure 19: France: department stores shopped at in the last 12 months, by age and income, March 2018
                                                                                                    • Online shopping at department stores
                                                                                                        • Figure 20: France: online shopping at department stores in the last 12 months, by age and gender, March 2018
                                                                                                    • Attitudes to Department Stores

                                                                                                      • Stores are inspirational
                                                                                                        • But perceptions of price are high
                                                                                                          • In-store services appeal
                                                                                                            • Figure 21: France: attitudes to department stores, March 2018
                                                                                                          • Parisian residents focus less on price and more on experience
                                                                                                            • Figure 22: France: attitudes to department stores, Ile-de-France vs total, March 2018
                                                                                                        • Appendix – Data Sources, Abbreviations and Supporting Information

                                                                                                          • Abbreviations
                                                                                                            • Data sources
                                                                                                            • Galeries Lafayette

                                                                                                                • What we think
                                                                                                                  • A new strategy, a new structure
                                                                                                                    • Online/omnichannel
                                                                                                                      • New stores and new store formats
                                                                                                                        • Regional stores becoming franchises
                                                                                                                          • International expansion
                                                                                                                            • Company background
                                                                                                                              • Company performance
                                                                                                                                • Figure 23: Galeries Lafayette department stores: sales performance, 2013-17
                                                                                                                              • France
                                                                                                                                • International
                                                                                                                                  • Figure 24: Galeries Lafayette (France): outlet data, 2013-17
                                                                                                                                • Retail offering
                                                                                                                                • Le Bon Marché

                                                                                                                                    • What we think
                                                                                                                                      • The new food hall
                                                                                                                                        • Company background
                                                                                                                                          • Company performance
                                                                                                                                              • Figure 25: LVMH Selective Retail: financial performance, 2013-17
                                                                                                                                              • Figure 26: Le Bon Marché: sales performance, 2013-17
                                                                                                                                              • Figure 27: Le Bon Marché: outlet data, 2013-17
                                                                                                                                            • Retail offering
                                                                                                                                            • Printemps

                                                                                                                                                • What we think
                                                                                                                                                  • Menswear department augurs well for growth
                                                                                                                                                    • Sunday trading
                                                                                                                                                      • Lagging behind online
                                                                                                                                                        • Printemps du Goût – the battle of fine foods
                                                                                                                                                          • Company background
                                                                                                                                                            • Company performance
                                                                                                                                                              • Figure 28: Printemps Department stores: group financial performance, 2013/14-2017/18
                                                                                                                                                              • Figure 29: Printemps Department stores: outlet data, 2013/14-2017/18
                                                                                                                                                            • Retail offering

                                                                                                                                                            Department Stores - France - April 2018

                                                                                                                                                            US $1,272.90 (Excl.Tax)