Department Stores - UK - July 2019
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For the purposes of this report, Mintel has used the following definitions:
It is difficult to define a department store and, as a result, there are no hard and fast rules to Mintel’s definition. However, we would expect stores to typically trade from a minimum of 1,000 sq m and stock at least half a dozen different broad product categories, with one category unlikely to account for more than two thirds of turnover, and usually significantly less than this. Stores must carry a range of brands and be clearly departmentalised – so we include M&S, but not Next. Most department stores trade in stores with multiple floors, though this is not necessarily a defining factor.
“As the UK’s leading department stores continue to struggle, there is a question as to whether the concept of a department store is still relevant. A broad range of goods was once what made these retailers stand out but online retailers can now offer an unparalleled amount of choice. This means that department stores need to find new ways to stand out, but the luxury players in this sector have proven that success is still possible if you have the right brand mix and can offer a superior shopping experience to what is available elsewhere.”
– Samantha Dover, Senior Retail Analyst
This report examines the following issues:
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What’s Shaping Demand – Today And Tomorrow.