Eating Out: The Decision Making Process - UK - July 2017
“Special-occasion diners value quality of food more than offers while older diners expect low-priced items. Restaurants are moving away from formal and into homely interior designs to create third spaces for diners to feel at home. Fast food outlets may be attracting diners to visit with free Wi-Fi, but it's more important that they offer friendly and quick customer service. Options to swap healthier sides can help operators push into healthy eating.”
– Trish Caddy, Foodservice Analyst
This Report discusses the following key topics:
- More can be done to nudge people towards healthy choices
- Create dishes according to people's preferred seating
- It's important to encourage over-45s to eat out more
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