Energy Industry - UK - October 2015
"Widespread smart meter deployment should offer significant opportunities for energy suppliers - allowing them to offer more innovative and tailored tariffs and products. For example, the technology will make it possible for suppliers to offer "time of use tariffs" to customers, charging a lower price for power at off peak times, such as the weekend, and higher prices on high demand weekdays. Thus, smart meters have the potential to increase competition between suppliers, enabling them to provide better service quality and new products and services."
– Claudia Preedy - B2B analyst
This report covers the following areas:
- Why is the outlook for the renewables sector becoming more uncertain?
- How have smaller energy suppliers managed to gain market share from the 'big six' in recent years?
- Why does poor customer service and complaints handling remain an issues across the energy supply industry?
- What opportunities do smart meters offer for energy suppliers?
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