European Leisure Travel Industry - September 2013
This report provides an overview of the current state of the European leisure travel industry with particular emphasis on important issues that are impacting the trade, the ten largest tour operators and the five leading outbound country travel markets.
Some questions answered in this report include:
- How is financial distress and bankruptcy affecting the market?
- What impact has the political unrest in the Islamic world had on travel trade?
- Who’s innovating?
- Is the market for for cruising still growing?
What you get
What's included
- Consumer Attitudes and Behaviour
- Market data
- Competitive analysis
- Risks and Opportunities
- What’s Next
- Market Trends
This market report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.
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Market
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Consumer
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Brand/Company
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Data
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* This is a sample representation of the report layout and does not reflect the research included in this report.
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Table of contents
Introduction
- Key findings
Data Sources
Abbreviations
Issues in the Market
- Financial distress and bankruptcy
- Political unrest in the Islamic world
- Who’s innovating?
- Distribution
- The continually growing market for cruising
Global Summary
- Demographic trends
- Figure 1: Percentage distribution of the population, by age groups in selected countries & regions, 2013 & 2050
- Economy
- Figure 2: WEO forecasts (% change unless noted otherwise), July 2013
- Exchange rates
- Figure 3: Outlook for exchange rates, 26/07/2013
- International tourism flows and receipts in Europe
- Figure 4: International tourism arrivals in Europe, 2011-12
- Figure 5: International tourism receipts in Europe, 2012
- Outlook for spending on travel and tourism in Europe
- Figure 5: Projected growth in spending* on travel & tourism in Europe, 2012-20
- Figure 6: Projected growth in spending* on leisure travel in selected European countries, 2012-20
Financial Distress and Bankruptcy
- 53 agents and operators insolvent in 2012
- UK travel firms compared to failed video-rental groups
- Air Travel Organisers’ Licence
- An improving trend of ATOL registered failures
- Figure 7: Trend in ATOL failures, 2000/01-2012/13
- UK luxury operator closes
- Major German operator GTI insolvent
- Most GTI customers flew to Antalya
- Bookings shifted to an unknown operator
- Unpaid bills to travel agents and hoteliers
- Insurers to be more careful in future
- Polish tour operators vulnerable
- R’Tur travel agency ceases its activity
- The new requirements
- Russia sets up an ATOL-like fund
Political Unrest in the Islamic World
- Egypt
- Coup d’état destabilises the country once again
- Tunisia
- UK the second inbound market
- Assassination rocks the boat again
- Turkey
Who’s Innovating?
- The sharing economy
- Mintel Inspire trends
- Rent it instead
- Key action items
- Longing for the authentic
- P2P accommodation sharing Web platforms
- Airbnb
- Booking
- Travel
- Social-networking feature
- Competitive commissions for owners
- HomeAway
- Figure 8: HomeAway’s revenue breakdown, by country/region, 2010-12
- The HomeAway portfolio
- Toprural acquisition
- Current trend in European business
- Renewal rate down
- HouseTrip
- HouseTrip competes with hotels
- Financial backing
- Competition
- Business model
- onefinestay
- Bespoke travel agents
- Cancellation terms
- Homeowners are also clients
- Hotel services included
- An asset-light business model with sustainable credentials
- A leisure client base
- P2P car-sharing Web platforms
- User profile
- Figure 9: Age breakdown of Carpooling.com customers, 2012
- Carpooling in Germany
- Figure 10: The most popular carpooling routes in Germany, 2012
- Carpooling in France
- Figure 11: The most popular carpooling routes in France, 2012
- Carpooling in Italy
- BlaBlaCar
- Social-networking feature
- Founders’ profile
- Financing
- Expansion
- Carpooling.com
- Cheaper and sustainable
- Commuting
- Daimler and Carpooling.com form a strategic partnership
Innovation in Travel Distribution
- ‘Big data’ analysis
- Mintel Inspire trends
- Access All Areas, What We’ve Seen
- Amadeus helps customers target their advertising
- Travel Audience acquisition completed
- Big data – the way forward
- Benefits for the travel industry
- Distribution
- Case study: KAYAK
- Case study: Amadeus
- Case study: British Airways
Distribution
- Growth in OTA bookings outpacing the market
- Growth to slow
- Major online players
- KAYAK moves into packages
- Intelligent Travel Object Admin
- Most big operators are included
- The ATOL question
- A mobile app
- Google’s Flight Search rolled out in the UK
- NDC could change the landscape
- Lowcostbeds in bid to compete in top five
- lowcostbeds enters the opaque market
Cruising Still a Pocket of Growth
- Figure 12: Trend in cruise passenger numbers by region, 2006-11
- Figure 13: Cruise passengers, by source market in Europe, 2012
- UK cruising market
- Figure 14: Trend in UK & Ireland cruise passengers, 2007-12
- German cruising market
- Figure 15: Trend in German cruise passengers, 2007-12
- Spanish cruising market
- Figure 16: Trend in Spanish cruise passengers, 2007-12
- Italian cruising market
- Figure 17: Trend in Italian cruise passengers, 2007-12
- French cruising market
- Figure 18: Trend in French cruise passengers, 2007-12
- Cruising market in the rest of Western Europe
- Figure 19: Trend in cruise passengers in the rest of Western Europe, 2011-12
Major Players in the European Leisure Travel Industry
- Figure 20: Top 10 European travel groups, fiscal years 2011 & 2012
TUI Travel/TUI AG
- TUI Travel
- TUI AG
- SWOT analysis (TUI Travel & TUI AG)
- Recent developments
- Latest annual results
- Figure 21: Fiscal results for TUI AG, 2012
- Change in top management
- Joussen sets new priorities
- TUI invests in 60 new planes
- TUI gets £300 million of financing
- Structure
- TUI Travel
- Figure 22: Underlying operating profit mix by sector before central costs & emerging markets, FY 2012
- Mainstream sector
- Accommodation & destinations sector
- Emerging markets sector
- TUI’s new structure
- Figure 23: TUI’s new reporting structure, 2013
- Two types of business activity
- TUI AG
- TUI Hotels & Resorts
- Figure 24: Factors affecting customer satisfaction on package tours, 2012
- Figure 25: TUI Hotels & Resorts’ portfolio, by brand, September 2012
- TUI’s hotel brands
- Figure 26: RIU’s locations, by country & continent, 2012
- Viverde a hotel brand for ‘green’ holidaymakers
- TUI cruises: Hapag-Lloyd Kreuzfahrten and TUI Cruises
- Brands
- airtours
- Arke
- Crystal
- Crystal Ski Plus packages
- Fritidsresor
- Hotelbeds
- Intercruises Shoreside & Port Services
- TMS Gateway acquisition
- Jetair
- Winter season 2013/14 brochure
- UAE – a new destination
- LateRooms.com
- Quark Expeditions
- Polar adventure ships and icebreakers
- The Moorings
- Thomson
- TUI
Thomas Cook
- SWOT analysis
- Recent developments
- Figure 27: Group results for FY 2011-12
- Figure 28: Revenue, by business unit for FY 2011-12
- Figure 29: Gross profit, by business unit for FY 2011-12
- Cost cuts of £100 million over three years
- 364 shops closed in the last year
- Thomas Cook brand underexploited
- Emphasis on flexibility
- Shedding assets
- Hoteles Y Clubs De Vacaciones sold
- Indian unit sold
- French activities pared back
- Jet tours restructured
- Major new financing acquired
- Half-year results mildly encouraging
- Structure
- UK & Ireland
- Figure 30: Key facts for Thomas Cook’s UK & Ireland division, 2012
- Continental Europe
- Figure 31: Key facts for Thomas Cook’s Continental Europe division, 2012
- Northern Europe
- Figure 32: Key facts for Thomas Cook’s Northern Europe division, 2012
- Group Airlines
- Figure 33: Key facts for Thomas Cook’s airline division, 2012
- Airline integration plans
- Aircraft financing secured
- Brands
- Airtours
- Condor
- Gold Medal
- Hotels4u.com
- Club 18-30
- happy events
- Intourist
- Neckermann
- Neilson
- Öger Tours
- SENTIDO Hotels & Resorts
- Thomas Cook
- Ving
Kuoni
- SWOT analysis
- Recent developments
- Figure 34: Results for the year ended 21 March 2013
- Refocusing on core activities
- Kuoni sells stake in Megapolus Tours
- Kuoni quits Italy and France
- Restructuring completed
- Change at the top
- ‘brite spokes’ launches in the US
- The Legends Continue
- Crunch Fitness and Health Road Trips
- Get the Drift
- Let's Rally
- Cover Your Bases
- Imbibe Ride
- Structure
- Tour operating
- Destination travel services
- Emerging Markets & Specialists
- Brands
- Nordic brands
- Swiss brands
- Outbound Specialists Switzerland
- Asia365
- Trails.Cotravel
- Dorado Latin Tours
- Travelintens
- Kontiki Saga
- Manta Reisen
- Private Safaris
- Railtour/Frantour
- Unique Travel
- UK brands
- Outbound specialists
- Carrier
- CV travel
- Journeys of Distinction
- Kirker Holidays
- Voyages Jules Verne
- Destination Management Specialists
- AlliedTPro
- Asian Trails
- Australian Tours Management
- Desert Adventures Tourism
- Distant Frontiers
- Private Safaris
- Sita
- Emerging market brands
- India
- China/Hong Kong
- VFS Global
DER Touristik
- SWOT analysis
- Recent developments
- DER Touristik is new umbrella brand
- Upgrading the distribution network
- A strong summer season
- More winter tours
- Expanded coach tours
- Structure
- Brands
- Tour operators
- clevertours.com
- ITS – the mainstream brand
- Jahn Reisen
- Tjaereborg – the dynamically priced brand
- DERTOUR
- Meier’s Weltreisen
- ADAC Reisen
FTI Touristik
- SWOT analysis
- Recent developments
- Strong growth so far in 2013
- More winter flights to Egypt and Canaries
- Oman
- FTI enters the French market
- Structure
- Brands
- 5vorFlug
- driveFTI
- Fly.de
- LAL Sprachreisen GmbH
- sonnenklar.TV
Club Med
- SWOT analysis
- Recent developments
- Club Med taken over in €556-million deal
- A troubled history
- China, the great hope
- Difficult to value Club Med
- Structure
- Asset heavy
- Figure 35: Holding structure of Club Med villages & bed capacity, 2012
- Brands
Alltours
- SWOT analysis
- Recent developments
- Higher profits and hotel investments
- More Canaries and long-haul for the winter
- Structure
- Brands
- Alltours
- Other branded activities
- Allsun Hotels
Oad Reizen
- SWOT analysis
- Recent developments
- eCircle optimises Oad Reizen’s customer response rate
- Structure
- Brands
Hotelplan
- SWOT analysis
- Recent developments
- Revenue declined in 2012
- Figure 36: Turnover, by strategic business units, FY 2012
- Hotelplan has exited Russia
- Structure
- Brands
- Swiss tour-operator brands
- Italian tour-operator brands
- UK tour-operator brands
- Interhome
Alpitour
- SWOT analysis
- Recent developments
- Alpitour sold to private equity funds
- Structure
- Brands
- Alpitour
- Francorosso
- Villages Bravo
- Viaggidea
- Karambola
- Neos
- Alpitour World Hotels & Resorts
- Figure 37: Alpitour World Hotels, 2013
- Welcome Travel Group
- Jumbo Tours
Major Country Markets
- Outbound spending key for the travel trade
- China number 1
- But importance to be relativised
- Russia up, Italy down
- Top European outbound markets
- Figure 38: Top European countries for expenditure on outbound tourism, 2011-12
- Germany
- Figure 39: German holiday trips, 2011-12
- Destinations
- Figure 40: German holiday destinations, by % share*, 2012
- Distribution
- Tour-operator market structure
- Soaring growth for Schauinsland Reisen
- Figure 41: Market shares of major German tour operators, 2012
- TUI, the market leader
- Figure 42: Five largest tour operators in Germany, FYs 2011-12
- Trends and outlook
- Club operators target the German market
- TUI’s Robinson Club & Magic life
- Aldiana
- DER Touristik’s Calimera
- Club Med
- UK
- Figure 43: Trend in UK holiday trips & spending abroad, 2000-12
- Destinations
- Figure 44: UK holiday travel & spending, by country & region, 2012
- Cost of living in holiday destinations
- Figure 45: Cost of living per day, by holiday destination, 2013
- Distribution
- TUI UK & Ireland
- Thomas Cook UK
- Monarch Group
- Trends and outlook
- Two million head overseas at the end of July
- Domestic tourism booming
- Russia
- Destinations
- Distribution
- Figure 46: Top 10 Russian tour operators, 2013
- Trends and outlook
- France
- Figure 47: Package tours sold in France, by destination during FY 1/11/2011-31/10/2012
- Destinations
- Figure 48: French package-tour destinations, FY 2011-12
- Distribution
- Trends and outlook
- Italy
- Figure 49: Holiday trips taken by Italians, 2010-12
- Destinations
- Figure 50: Regions of holiday trips taken by Italians (in % of category total), by duration, 2012
- Figure 51: Destinations of holiday trips taken by Italians (in % of category total), 2012
- Distribution
- Figure 52: Booking channels for holiday trips (% of category total), 2011-12
- Trends and outlook
What Next?
- Changes to the EU’s PTD
- Reflecting changes in the way people travel
- A largely positive reaction
- Mega resorts coming to Europe
- Las Vegas- or Macao-style mega resorts are to be built in Spain, but will European tourists go for it?
- BCN World
- ‘EuroVegas’ in Madrid
- A mixed reaction
- Popular opposition to EuroVegas
- Local hoteliers in Catalonia positive
European Leisure Travel Industry - September 2013