Foodservice Online Ordering and Delivery - US - November 2018
"Restaurant delivery and carry out continue to be a bright spot for the foodservice industry with use being driven by consumers across generations looking for convenience and younger consumers looking to relax at home. The majority of consumers still prefer to order directly from restaurants, but interest in third party delivery companies is growing especially among younger consumers."
- Hannah Spencer, Foodservice Analyst
This report looks at the following areas:
- Third party delivery usage remains low
- Room to improve delivery quality and perceived value
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