Fraud and Security in Financial Services - UK - February 2020
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This report first examines the market environment; specifically the different types of fraud and how these are impacting the market. It focusses on the effects of recent regulation and how providers will respond in the future, before looking at some recent brand and company developments in this area.
Mintel’s exclusive consumer research looks at the types of fraud and security issues people have experienced, and the various channels used to report them. It looks at how seriously people have been affected by the issues they have faced; as well the measures people take to prevent fraud and security issues. Finally, the report looks at what consumers perceive to be the riskiest financial activities, as well as general attitudes towards fraud and security issues.
“Despite improvements across the industry in tackling fraud, the number of incidents continues to rise. Fraudsters are continually finding new ways to target customers, particularly as more people choose to complete financial activities online or on their mobiles. However, providers have an opportunity to use fraud and security issues to stand out in the market, both in the way they respond to issues and how they educate and help consumers protect themselves.”
– Douglas Kitchen, Financial Services Analyst
This report looks at the following areas:
This market report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.
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Mintel's proprietary consumer research provides our analysts with the attitudinal and behavioral data used to provide valuable insight to topical issues.
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Market reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.