Financial Services

Financial Services Market Research

Mintel’s Financial Services market research combines the latest market intelligence, industry insights and expert recommendations to help you anticipate what’s next in the Financial Services industry.

Our reports can help you:

Understand your market
Identify growth opportunities
Recognise future trends

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    The last five years has brought both hardship and opportunity to multicultural consumers. In addition to its human toll, COVID led to disproportionate job loss, followed by high inflation. The Black Lives Matter movement, AAPI hate and anti-immigration sentiment also deeply impacted many. These consumers have persevered throughout it all,..."
    Although the cost of owning P&C insurance has risen over the years, carriers still have the tools to mitigate the risk of customer churn, while unlocking key growth segments in the process.The tried-and-tested bundle deal remains the most effective retention tool, especially in today's insurance climate marred by rising premiums...."
    The cost of living crisis has squeezed household incomes, leading to reduced discretionary spending and impacting pre-need funeral plans, with consumers focusing on immediate financial needs. As financial conditions improve, opportunities in the funeral planning market should grow. Increased consumer focus on protecting finances could drive interest in prepaid options,..."
    The cost of living crisis continues to impact consumers with financial wellbeing remaining fragile despite signs of economic recovery. While the reduction in inflation offers a glimmer of hope, many consumers still struggle with high living costs and the need for support remains important for navigating challenging times. A significant challenge..."
    Travel insurance demand stabilises post-lockdown Travel insurance continues to expand, but with the post-lockdown surge in travel having slowed, so has growth in premiums. Cover for overseas holidays has remained a high priority despite the cost of living crisis. However, price-sensitivity is heightened, and insurance customers are increasingly demanding value for..."
    While credit cards are selected as the #1 payment preference by 39% of credit card owners, they are ranked as a 2nd or 3rd choice by just 29% of cardholders. Proponents of credit cards continue to use them for a wider range of purchases, from small in-person transactions to large,..."
    This report looks at the following areas: Main drivers and dynamics within the current account market. Ownership of current accounts and the types of accounts owned. Where consumers hold their main and non-main current accounts. Current account activity over the last 12 months. General attitudes towards current accounts and current..."
    The cost of living crisis in Ireland continues to reshape consumer spending, emphasizing frugality and essential purchases. Consumers are choosing cheaper utilities, homemade meals, and discounts, adapting to inflation while hoping for post-pandemic relief. This report looks at the following areas: The impact of the rising cost of living on consumers’..."

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    The cost of living crisis has seen many people turning to new lines of credit to make ends meet. The credit card market is now split between those prioritising rewards and paying off the full balance each month, and those seeking interest-free periods to avoid incurring high rates. Lending is..."
    Term assurance is one of the largest sectors in the protection industry, by value and number of policyholders. It is also a mature market that is experiencing minimal growth. Since 2021, when annual sales peaked at 1.71 million, the volume of new individual contracts has fallen. The main contributors to..."
    Increases in business costs over the past few years for carriers have triggered successive premium hikes for policyholders, prompting some customers to reconsider their coverage and explore more cost-effective options from a wider range of carriers. Despite the rise in premiums, the tried-and-tested bundle deal has remained resilient, with the rate..."
    The cost of living crisis continues to place pressure on household finances and has made consumers more cautious about borrowing against the value of their homes. This heightened caution, combined with high interest rates, has already resulted in a slowdown in the equity release market, and this trend is likely..."