Financial Services

Financial Services Market Research

Mintel’s Financial Services market research combines the latest market intelligence, industry insights and expert recommendations to help you anticipate what’s next in the Financial Services industry.

Our reports can help you:

Understand your market
Identify growth opportunities
Recognise future trends

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    UK Personal Loans Market Report 2026

    Demand for personal loans is still closely tied to discretionary medium-to-large-ticket purchases, but a meaningful proportion of consumers also borrow to manage financial pressure. Indeed, making ends meet or..."

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    UK Over-50s Guaranteed Acceptance Life Insurance Market Report 2026

    16% of over-50s who do not have a guaranteed acceptance whole-of-life plan express interest in getting a policy, while an even greater proportion are keen to learn more..."

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    UK Income Protection Market Report 2026

    Most UK workers lack any form of income protection. Yet 59% expect to face financial hardship within six months of not working due to an unexpected illness and..."

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    US AI and Banking: 2026

    Generative AI is reshaping the first stage of financial decision‑making. Nearly half of consumers have used AI tools, like ChatGPT, to help them choose a financial product, shifting..."

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    US Consumer Attitudes toward Fintech: 2026

    Fintech usage has crossed a threshold from novelty to normalized behavior: nearly 60% of Gen Z adults report using crypto and one‑tap payments via wearables are increasingly embedded..."

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    UK Motor Insurance Market Report 2026

    The UK motor insurance market has proven resilient in the face of volatile macroeconomic trends. Average premiums fell between Q1 2024 and Q3 2025, yet the sector still..."

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    UK Travel Money Market Report 2026

    Consumer spending on overseas holidays has continued its post-pandemic growth, rising by around 12% to £59.8 billion in 2025. Holidays remain a priority for consumers, despite ongoing cost..."

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    UK Financial Education Consumer Report 2026

    Economic pressures, AI‑enabled scams, and reliance on unregulated advice are reshaping consumer risk in the UK. As more consumers fall victim to fraud and fall behind on payments,..."

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    Canada Gen Z, Millennials and Finance Consumer Report 2025

    Persistent cost‑of‑living pressures are shaping how Gen Z and Millennials approach saving and borrowing. 27% have turned to parents or caregivers to help manage existing debt showing how..."

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    Germany Consumers and the Economic Outlook: 2026

    Germany enters 2026 with its economy in a holding pattern; labour market weakness is severe, and about half of industry associations are bracing for layoffs. Looking forward, government..."

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    UK Consumers and Investing: 2025

    Despite most investors describing themselves as confident and diligent, market volatility is still cutting through. Even seasoned investors are finding that swings in the market and a constant..."

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    UK Customer Service in Financial Services Report 2025

    66% of consumers have reached out to their financial provider's customer service team within the last two years. The rise of 24/7 online support has eliminated traditional communication..."

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