Banking and Payments

Banking and Payments Market Research

Mintel’s Banking and Payments market research combines the latest market intelligence, industry insights and expert recommendations to help you anticipate what’s next in the Banking industry.

Our reports can help you:

Understand your market
Identify growth opportunities
Recognise future trends

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    US Buy Now, Pay Later Market Report 2025

    BNPL hits the credit sweet spot by offering flexibility without the baggage. As adoption continues to grow, however, its risks become more prominent: Nearly 60% of consumers say that..."

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    UK Current Accounts Market Report 2025

    Overall satisfaction with main current account providers remains positive, with 88% being 'satisfied' or 'very satisfied' with their respective provider. However, dissatisfaction is..."

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    UK Buy Now, Pay Later Financing Market Report 2025

    Consumers see buy now, pay later (BNPL) as more than just a flexible way to pay, they associate the service with specific providers. In fact, most users report..."

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    UK Digital Banking Market Report 2025

    Among those who have accounts with all-digital banks such as Monzo, Revolut, Starling and Chase, 31% say they currently pay a monthly fee,..."

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    Canada Banking Experience Consumer Report 2025

    The Big Five banks remain dominant in Canada, with digital banks serving as complementary players. Generational and demographic trends reveal varied banking preferences, with Gen Z favoring rewards..."

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    UK Consumer Payment Preferences Report 2025

    Debit cards dominate the UK payments landscape, driven by the continued rise of contactless payments. Despite this, cash remains relevant, with 52% of consumers still using it weekly...."

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    US Banking Experience Market Report 2025

    While customers continue to lean towards the convenience mobile solutions provides, physical branches remain of extreme importance to many, especially across products and services benefitting from the human..."

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    Global Citizens and Banking in the US Consumer Report 2025

    The rising population of global citizens (ie foreign-born) in the US, which accounts for over 14% of the country's total population, represents a significant opportunity for FIs to..."

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    German Consumer Payment Preferences Report 2025

    Younger and wealthier consumers are driving the move towards a cashless society, but those with tighter budgets need better support when it comes to budgeting in order to..."

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    UK Sustainability in Retail Banking Market Report 2024

    Sustainability is already playing a role in how people choose new banks, and this is likely to grow as climate change progresses. 90% of Gen Z say it..."

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    UK Charitable Giving Consumer Report 2024

    Charities are navigating a challenging landscape. Potential donors' finances are still feeling the squeeze, charities face higher operational costs and, for many, higher demand for services from vulnerable..."

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    UK Current Accounts Market Report 2024

    The lingering effects of the cost of living crisis continue to impact the current account market, raising the perceived value of cash incentives for switching. 47% of account..."

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