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Insurance Market Research Reports-Consumer Behaviour analysis -Market trends

Mintel’s insurance market research reports provide a comprehensive and extensive overview of the marketplace including information on the insurance market size and insurance market share.


Mintel’s insurance industry reports can help you gain further insight into the insurance market trends and gain valuable insurance consumer data.


Make sure you stay one step ahead of your competition – Mintel’s market analysis can help you make informed business decisions by providing up-to-the-minute insurance industry intelligence. Our market intelligence reports span hundreds of countries and regions.

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9 Item(s)
  1. Private Medical Insurance - UK - November 2013

    • Consumer Report
    • November 2013
    • UK

    “Providers must meet the twin challenges of developing affordable propositions and managing spiralling medical costs, in order to stop the decline in the number of subscribers.”

    – Sarah Hitchcock, Senior Analyst – Financial Services

    Some questions answered in this report include:

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  2. Critical Illness Cover - UK - June 2013

    • Consumer Report
    • June 2013
    • UK

    “Insurers need to address issues of trust in the critical illness market, but perhaps more importantly they need to convince people of the value of the product. At the moment far too many see critical illness as a nice-to-have product. This is despite dwindling state support ...

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  3. Consumers and General Insurance - UK - December 2013

    • Consumer Report
    • December 2013
    • UK

    “Loyalty or reward schemes could help to improve customer retention. However, Mintel’s research suggests that an annual reduction in premiums is much more likely to drive loyalty than an elaborate rewards programme or discount scheme.”

    – Deborah Osguthorpe, Head of UK Financial ...

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  4. Home Insurance - UK - November 2013

    • Consumer Report
    • November 2013
    • UK

    “The cost of a policy relative to the competition is the primary factor that determines whether or not a home insurance policyholder stays with their existing provider after shopping around. The good news for providers is that customers are generally willing to tolerate a ...

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  5. Pet Insurance - UK - September 2013

    • Consumer Report
    • September 2013
    • UK

    “What pet owners deem important when choosing a pet insurance policy can have a direct effect on which channel they are likely to use when buying it. Understanding this can give product providers a major edge over their competition when it comes to product design, promotional ...

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  6. Motor Insurance - UK - March 2013

    • Consumer Report
    • March 2013
    • UK

    “Telematics insurance is the most innovative development in the motor insurance industry for years. As a result, the majority of insurers are focusing some resources on developing telematics offerings and trying to find ways to reduce upfront costs of installing the technology, ...

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  7. Travel Insurance - UK - February 2013

    • Consumer Report
    • February 2013
    • UK

    “Despite being an essential product for consumers, purchasing travel insurance is a minefield for consumers; with complicated small print and hundreds of different policies to choose from. The industry should use innovations to make cost savings, simplify products and engage ...

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  8. Web Aggregators in Financial Services - UK - June 2013

    • Consumer Report
    • June 2013
    • UK

    “Price comparison sites still need to convince consumers that they can offer the best possible deal. Many consumers begin the purchasing journey using price comparison sites but end up dropping out before the process is complete. Many of these people choose to drop out in order ...

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  9. Income Protection - UK - May 2013

    • Consumer Report
    • May 2013
    • UK

    “Consumers lack a thorough understanding of what income protection products offer, which is hampering growth in the market. Insurers need to simplify their product and work together in order to identify ways of educating people about income protection. They also need to rebuild ...

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9 Item(s)