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Financial Services Market Research

Mintel's financial services market research reports are a sound investment in the fast-moving world of money. From savings to loans, pension planning to equity release, our research and analysis gives you detailed data on every market segment and unrivalled insight into how consumers choose and buy financial services - today and tomorrow. It's money in the bank.

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No. of reports 1 of 221
  1. The Gig Economy - US - January 2020

    • Consumer Report
    • January 2020
    • US

    "Working multiple jobs to bring in extra income is nothing new – just ask a substitute schoolteacher, bartender, or photographer. But in today’s economy, the proliferation of multiple “unicorn” tech startups has changed the landscape of our on-demand society, offering more ...

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  2. Loyalty in Financial Services - US - December 2019

    • Consumer Report
    • December 2019
    • US

    "Loyalty in the context of financial services is an intrinsically different consideration than one which pertains, for example, to the auto or retail sectors. Whereas the lifetime Chevy buyer is loyal to a tangible and recognizable product produced out of raw materials, the ...

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  3. Educational Lending - US - December 2019

    • Consumer Report
    • December 2019
    • US

    "College tuition costs are steadily rising, and the need for student loans continues. Delinquencies are on the rise as well, and borrowers are finding it more difficult to pay down their loans than they expected. Students and parents, however, are willing to make sacrifices in ...

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  4. Personal Loans - US - November 2019

    • Consumer Report
    • November 2019
    • US

    "US consumers are carrying a larger debt burden than ever before, and some individuals have turned to personal loans to seek relief from high interest credit card debt and student loans. A little over 10% of consumers currently have a personal loan, and similar numbers are ...

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  5. Attitudes toward Digital Trends and Fintech - US - October 2019

    • Consumer Report
    • October 2019
    • US

    "Consumers may seem to have wholly embraced a digital future, but they are not yet ready to cede full control of their financial lives to technology. While more people than ever are using biometric login credentials and mobile wallets, far more believe in-person interactions ...

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  6. Health Insurance - US - October 2019

    • Consumer Report
    • October 2019
    • US

    "The vast majority of American consumers have health insurance, but trust in the overall industry is fairly low. Consumers are not given a diverse number of choices, mainly due to the fact that most have health insurance through their employer. A push for transparency is ...

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  7. Consumer Payment Preferences - US - September 2019

    • Consumer Report
    • September 2019
    • US

    "How we pay for things is a fundamental financial decision that most people make several times a day. Technology has allowed consumers to make payments from most of their devices, yet credit, debit, and cash remain the most popular ways to pay."

    - Chris Shadle, Financial ...

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  8. Credit Card Rewards - US - August 2019

    • Consumer Report
    • August 2019
    • US

    "The credit card industry is a well-established one, and a handful of top players dominate the industry – in terms of both market share and assets. The majority of consumers already own a credit card, and most who use them frequently own several. As a result, competition for ...

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  9. Boomers and Finance - US - July 2019

    • Consumer Report
    • July 2019
    • US

    "Baby Boomers are now the second-largest generation, but they still control most of America’s household wealth. Meeting the needs of this large and aging generation presents financial services companies with both opportunities and pitfalls alike."
    - Chris Shadle, Financial ...

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  10. Consumers and the Economic Outlook Q3: A Look at Both Sides - US - July 2019

    • Consumer Report
    • July 2019
    • US

    "A lot of coverage has been given to the growing divide between political views in the US. While there may be cultural and moral differences that cause fundamental shifts in beliefs, some underlying concerns, specifically financial ones, are more similar than different. ...

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No. of reports 1 of 221