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Financial Services Market Research

Mintel's financial services market research reports are a sound investment in the fast-moving world of money. From savings to loans, pension planning to equity release, our research and analysis gives you detailed data on every market segment and unrivalled insight into how consumers choose and buy financial services - today and tomorrow. It's money in the bank.

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No. of reports 21 of 1446
  1. Small Business Banking - UK - October 2019

    • Consumer Report
    • October 2019
    • UK

    “The success of small business banking is closely linked to the success of small businesses themselves. In this regard, Brexit poses serious challenges as many small businesses will find it more difficult to operate after Brexit, especially if the UK leaves on No Deal terms. ...

    £1,995.00 (Excl.Tax)
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  2. Innovation in the Retail Investment Market - UK - October 2019

    • Consumer Report
    • October 2019
    • UK

    “Innovation has a huge role to play in the democratisation of investments. Traditionally an old-fashioned world, consumer and provider perceptions towards automation in investing will be slow to change but a first step is to better communicate the strengths of robo-services ...

    £1,995.00 (Excl.Tax)
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  3. Funeral Planning - UK - October 2019

    • Consumer Report
    • October 2019
    • UK

    “Mainstream providers in both the at-need and pre-paid funerals market have to meet the needs of those seeking more traditional services, along with developing more flexible and personal options for customers. Serving these diverging sets of expectations is challenging and will ...

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  4. Loyalty in Financial Services - UK - October 2019

    • Consumer Report
    • October 2019
    • UK

    “Financial companies need to maintain high standards of customer service, offer convenient and reliable access points and address any problems quickly and fairly. They also need to reward customers for their loyalty, in a way that is meaningful and shows them they are ...

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  5. Consumer Payment Methods - Canada - October 2019

    • Consumer Report
    • October 2019
    • Canada

    “The looming entry of digital currencies introduced by technology companies and Central Banks will change the payments landscape in ways that are difficult to foresee.”

    – Sanjay Sharma, Senior Financial Services Analyst

    This report examines the following issues:

    • Credit cards are ...
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  6. Health Insurance - US - October 2019

    • Consumer Report
    • October 2019
    • US

    "The vast majority of American consumers have health insurance, but trust in the overall industry is fairly low. Consumers are not given a diverse number of choices, mainly due to the fact that most have health insurance through their employer. A push for transparency is ...

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  7. Equity Investing - UK - September 2019

    • Consumer Report
    • September 2019
    • UK

    “Amid difficult economic and political conditions, consumers looking to make the most of their money are adapting their attitudes towards risk. Technology has made investing, even in lower amounts, easier and cheaper. Regulators are looking to improve competition, lowering ...

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  8. Consumer Payment Preferences - US - September 2019

    • Consumer Report
    • September 2019
    • US

    "How we pay for things is a fundamental financial decision that most people make several times a day. Technology has allowed consumers to make payments from most of their devices, yet credit, debit, and cash remain the most popular ways to pay."

    - Chris Shadle, Financial ...

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  9. Vehicle Recovery - UK - September 2019

    • Consumer Report
    • September 2019
    • UK

    “The vehicle recovery market continues to expand with revenues up at £1.8 billion in 2018. Yet going forward the market faces a number of challenges. At a broader level these include the enhanced interest for consumers to acquire policies for free as a result of the purchase of ...

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  10. Exchange Traded and Mutual Funds - Canada - September 2019

    • Consumer Report
    • September 2019
    • Canada

    “ETFs continue to grow in popularity as more investors buy into the concept of low cost, passive investing. While the affluent have embraced ETFs, the mass affluent segment is still relatively untapped.”

    – Sanjay Sharma, Senior Financial Services Analyst

    This report examines the ...

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No. of reports 21 of 1446