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Financial Services Market Research

Mintel's financial services market research reports are a sound investment in the fast-moving world of money. From savings to loans, pension planning to equity release, our research and analysis gives you detailed data on every market segment and unrivalled insight into how consumers choose and buy financial services - today and tomorrow. It's money in the bank.

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No. of reports 1 of 505
  1. Fraud and Security in Financial Services - UK - February 2020

    • Consumer Report
    • February 2020
    • UK

    “Despite improvements across the industry in tackling fraud, the number of incidents continues to rise. Fraudsters are continually finding new ways to target customers, particularly as more people choose to complete financial activities online or on their mobiles. However, ...

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  2. Travel Insurance - UK - February 2020

    • Consumer Report
    • February 2020
    • UK

    “Mintel’s research shows that, when it comes to choosing a travel policy, a much greater proportion of people are swayed by price than important product features such as cover limits and excess levels. Moreover, many consumers assume that their policy will cover all ...

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  3. Unsecured Loans - UK - January 2020

    • Consumer Report
    • January 2020
    • UK

    “The personal loans market enjoyed bumper growth through most of the 2010s. However, as the decade has come to an end, growth has slumped, due to tightening lending criteria and weakened appetite among consumers to make financial commitments amid Brexit uncertainty. Despite ...

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  4. Consumers and General Insurance - UK - December 2019

    • Consumer Report
    • December 2019
    • UK

    “Change is coming to the general insurance market, driven by the impact of new technology and innovative new businesses entering the sector, as well as by pressure from consumer groups and the FCA, unhappy at the way the market operates, particularly with regards to how ...

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  5. Home Insurance - UK - December 2019

    • Consumer Report
    • December 2019
    • UK

    “In terms of premium income, the domestic home insurance market has stagnated over the past decade. Technological-driven innovation is needed to achieve real growth potential and to enable insurers to better respond to changing consumer needs in the digital era, as well as ...

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  6. Price Comparison Sites in General Insurance - UK - November 2019

    • Consumer Report
    • November 2019
    • UK

    "Price comparison websites play a significant role in the UK insurance market and have done so since their inception more than 15 years ago. However, they have also had a part in price-focused propositions that have resulted in dual-pricing practices and the so-called ‘loyalty ...

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  7. Consumer Attitudes towards Financial Services Innovation - UK - November 2019

    • Consumer Report
    • November 2019
    • UK

    “The digital revolution is shaking up the financial services sector as both new and established companies develop innovative solutions to deliver more personalised, flexible and streamlined products and services. But while many innovations have gained considerable traction, the ...

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  8. ISAs - UK - November 2019

    • Consumer Report
    • November 2019
    • UK

    “Although certain aspects of the product need reworking, the LISA is the most promising of the new ISA products that have been introduced in recent years. Getting on to the housing ladder remains a key priority for young people and many will be eager to take full advantage of ...

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  9. Small Business Banking - UK - October 2019

    • Consumer Report
    • October 2019
    • UK

    “The success of small business banking is closely linked to the success of small businesses themselves. In this regard, Brexit poses serious challenges as many small businesses will find it more difficult to operate after Brexit, especially if the UK leaves on No Deal terms. ...

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  10. Innovation in the Retail Investment Market - UK - October 2019

    • Consumer Report
    • October 2019
    • UK

    “Innovation has a huge role to play in the democratisation of investments. Traditionally an old-fashioned world, consumer and provider perceptions towards automation in investing will be slow to change but a first step is to better communicate the strengths of robo-services ...

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No. of reports 1 of 505