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Financial Services Market Research

Mintel's financial services market research reports are a sound investment in the fast-moving world of money. From savings to loans, pension planning to equity release, our research and analysis gives you detailed data on every market segment and unrivalled insight into how consumers choose and buy financial services - today and tomorrow. It's money in the bank.

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No. of reports 11 of 22
  1. Consumer Attitudes toward Debt - US - July 2015

    • Consumer Report
    • July 2015
    • US

    Consumers have begun to borrow again and banks have begun to lend. This is likely to continue as the economy strengthens, unemployment continues to decline, and interest rates stay low. As loan demand grows, however, the industry is facing disruption by P2P (peer-to-peer) ...

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  2. Health Insurance - US - June 2015

    • Consumer Report
    • June 2015
    • US

    ''The rise of exchanges has brought choice and personal responsibility to the retail market on a vast new level. Providers need to demonstrate how their plans can meet the needs of consumers which are described throughout this report.''

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  3. Personal Finance and Advice - US - June 2015

    • Consumer Report
    • June 2015
    • US

    The personal financial advice industry is changing rapidly. Robo-advisers are increasingly popular and the number of financial advisers is shrinking as more retire and fewer are hired to replace them.

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  4. The Role of Loyalty in Financial Services - US - May 2015

    • Consumer Report
    • May 2015
    • US

    “FS providers can be up front and ask consumers about their loyalty, especially if these firms are providing great customer experiences. Customers who are given the opportunity to make a recommendation will be more likely to do so. ” 

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  5. Retirement Planning - US - May 2015

    • Consumer Report
    • May 2015
    • US

    "There is a retirement planning crisis in this country. Whether because they can’t, they don’t know how, or they don’t know they should, people are not saving what they will need even to be sure they won’t outlive their savings. "

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  6. The Role of Trust in Financial Services - US - April 2015

    • Consumer Report
    • April 2015
    • US

    "The FSI’s (financial services industry) reputation has been damaged since the recession hit in 2008-09. Consumers quickly blamed the industry for the crisis and ever since have had a hard time trusting its products and services."

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  7. Millennials and Finance - US - April 2015

    • Consumer Report
    • April 2015
    • US

    “Millennials are young and in the beginning stages of establishing themselves, their households, and their families. Their needs at this time are quite specific and revolve largely on learning how to manage their day-to-day finances.”

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  8. The Financial Lives of College Students - US - March 2015

    • Consumer Report
    • March 2015
    • US

    ''The changing demographics of America are reflected in the changing demographics of college students. Financial institutions trying to reach students will have to adapt to the different needs, knowledge and backgrounds of various segments if they expect to gain their fair ...

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  9. Retail Banking and Credit Unions - US - February 2015

    • Consumer Report
    • February 2015
    • US

    “The banking industry is becoming competitive and new entrants into the market are largely technologically-based alternatives. Millennials are the prime target of these upstart companies, as well as everyone else, and the country’s changing demographics are providing a new ...

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  10. Consumers and the Economic Outlook - US - February 2015

    • Consumer Report
    • February 2015
    • US

    “Consumers are optimistic about their financial situation but still skeptical of the future of the economy. Their perspective seems to reflect a cognitive dissonance considering the economic conditions do impact their personal finances.” 

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No. of reports 11 of 22