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Financial Services Market Research

Mintel's financial services market research reports are a sound investment in the fast-moving world of money. From savings to loans, pension planning to equity release, our research and analysis gives you detailed data on every market segment and unrivalled insight into how consumers choose and buy financial services - today and tomorrow. It's money in the bank.

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No. of reports 21 of 221
  1. Affluent and High Net Worth Investing - US - December 2018

    • Consumer Report
    • December 2018
    • US

    "In the US, more and more consumers are joining the ranks of the affluent and high net worth investors. These individuals are not intimidated by investing, are committed to securing a comfortable retirement, and they prefer a responsive and available human touch when needed."
    - ...

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  2. The Role of Trust in Financial Services - US - December 2018

    • Consumer Report
    • December 2018
    • US

    "The financial services sector has been hard hit by reputation-damaging events. Consumer trust is built on personal interaction with their preferred brand, but tangible features like low fees are still most important for FSI (financial services institution) selection."

    – ...

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  3. Innovations in the Insurance Market - US - November 2018

    • Consumer Report
    • November 2018
    • US

    "The insurance industry is competitive, as most people make their insurance choices based on price. Although the industry is flush with technological innovation, consumer loyalty is yet to be significantly impacted by these developments. Because it is easier to attract new, ...

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  4. Marketing to Hispanic Moms - US - November 2018

    • Consumer Report
    • November 2018
    • US

    "In the US there are almost 8 million Hispanic moms with children under the age of 18 in the household. Product of this impressive number, Hispanic women are more likely than the average US woman to be a mom. The fact that one in four babies born in 2016 were of Hispanic origin ...

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  5. Marketing Financial Services to Women - US - October 2018

    • Consumer Report
    • October 2018
    • US

    "While women’s financial needs are not very different from men’s, they do think about money somewhat differently. Many don’t feel comfortable with talking about it or learning how to manage it. Institutions and advisors need to find ways to reach out to women and send messages ...

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  6. Health Insurance - US - October 2018

    • Consumer Report
    • October 2018
    • US

    "The health insurance industry is facing many challenges due to questions about the future of the Affordable Care Act (ACA). While consumer satisfaction with plans and doctors is high, the influx of technology into healthcare is forcing insurers to rethink their service and ...

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  7. Consumers and the Economic Outlook - US - October 2018

    • Consumer Report
    • October 2018
    • US

    "The economy continues its slow and steady recovery, though economists are hesitant to say that it has officially recovered. While some consumers may be watching economic indicators, many are not, and even those who are may not see the direct effects on their daily lives. ...

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  8. Consumer Payment Preferences - US - September 2018

    • Consumer Report
    • September 2018
    • US

    "Digital payments continue to garner a great deal of attention within the financial services industry, as innovation and technological advancements continue to push them forward. Consumer payment behaviors, however, are fairly engrained within older consumers. Financial ...

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  9. Consumer Attitudes toward Fintech - US - September 2018

    • Consumer Report
    • September 2018
    • US

    "Financial technology has undergone a radical transformation in the past decade. In response to the growth in online banking and smartphone ownership, financial brands have come up with new, innovative technologies that make the consumer’s financial experience faster and more ...

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  10. Perceptions of Credit and Credit Monitoring - US - August 2018

    • Consumer Report
    • August 2018
    • US

    "The arena of credit scoring and credit monitoring is one rife with contradictions. Consumers overwhelmingly recognize the importance of building and maintaining good credit, and while most make a regular habit of checking their scores, many US consumers admit they never do. ...

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No. of reports 21 of 221