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Financial Services Market Research

Mintel's financial services market research reports are a sound investment in the fast-moving world of money. From savings to loans, pension planning to equity release, our research and analysis gives you detailed data on every market segment and unrivalled insight into how consumers choose and buy financial services - today and tomorrow. It's money in the bank.

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No. of reports 1 of 19
  1. Current Accounts & Brand Loyalty - Ireland - October 2017

    • Consumer Report
    • October 2017
    • Ireland

    “Despite the centrality of a current account to a consumer's financial life, it is not a product that provokes strong feelings or opinions. Rather, there is a distinct sense of apathy and inertia. Consumers don't feel any particular bond or connection with their provider, nor ...

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  2. Small Business Banking - UK - September 2017

    • Consumer Report
    • September 2017
    • UK

    “The small business banking market is taking steps to address the concerns raised by the CMA by increasing competition and differentiation, particularly through the introduction of innovative and useful digital tools. However, there is a long way to go. Small business owners ...

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  3. The Over-65s and Financial Services - UK - August 2017

    • Consumer Report
    • August 2017
    • UK

    “The over-65s have significant spending power and financial knowledge that they share with other family members. However, they are often overlooked by financial services providers, or marketed to via patronising representations of how life should be at this age. Recognising the ...

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  4. Credit Cards - UK - August 2017

    • Consumer Report
    • August 2017
    • UK

    “Credit cards have become increasing accessible and affordable through a glut of good deals, whether people are looking to be actively rewarded for spending or are simply in the market for a plastic safety net. Rapid growth over the past five years has attracted attention from ...

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  5. Online & Mobile Banking - Ireland - August 2017

    • Consumer Report
    • August 2017
    • Ireland

    “From tentative beginnings, online banking has established itself as the dominant and preferred channel for Irish consumers. With consumers living their lives increasingly online, it is only natural that this is extended to how they manage accounts and interact with their ...

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  6. Current Accounts - UK - July 2017

    • Consumer Report
    • July 2017
    • UK

    “Regulatory measures aim to increase competition in the market, ensuring established providers will have to work harder to attract and retain customers. Open Banking should make it easier for people to compare and identify products that are better suited to their needs. ...

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  7. Consumer Attitudes towards Debt - UK - July 2017

    • Consumer Report
    • July 2017
    • UK

    “Cheap loans and attractive credit card deals have fuelled a boom in unsecured lending since the recession. However, the economic fallout from Brexit means consumers are already feeling the squeeze of a combination of rising prices and slow wage growth. As a result, more ...

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  8. Consumer Payment Preferences - UK - June 2017

    • Consumer Report
    • June 2017
    • UK

    “The payments space is constantly changing, but payment preferences are much slower to adjust. Contactless has finally taken off to an extent, with growth now limited primarily by the willingness of retailers to accept it. Preferences for traditional payment methods, as well as ...

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  9. Car Finance - UK - May 2017

    • Consumer Report
    • May 2017
    • UK

    “The car finance market has grown at a frenetic pace since the recession, supported by low interest rates and the popularity of affordable Personal Contract Purchase (PCP) products. The shadow of an upcoming FCA investigation into fairness is now looming, and new cars are ...

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  10. Consumer Attitudes towards Property Ownership - UK - May 2017

    • Consumer Report
    • May 2017
    • UK

    “Property continues to be an obsession for much of the population, with people both emotionally and financially invested in their homes. However, property ownership is becoming a distant dream for hopeful buyers, as rising prices and a shortage of available homes make it ...

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No. of reports 1 of 19