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Financial Services Market Research

Mintel’s financial services market research reports provide a comprehensive and extensive overview of the marketplace including information on the financial services market size and financial services market share.


Mintel’s financial services industry reports can help you gain further insight into the financial services market trends and gain valuable financial services consumer data.


Make sure you stay one step ahead of your competition – Mintel’s market analysis can help you make informed business decisions by providing up-to-the-minute financial services industry intelligence. Our market intelligence reports span hundreds of countries and regions.

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  1. Loyalty in Financial Services - UK - October 2019

    “Financial companies need to maintain high standards of customer service, offer convenient and reliable access points and address any problems quickly and fairly. They also need to reward customers for their loyalty, in a way that is meaningful and shows them they are appreciated.”

    – Sarah ...

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    £2,195.00 (Excl.Tax)
    Consumer Report
    October 2019
    UK
  2. Financial Services Disruptors - UK - September 2019

    “Consumer interest in innovation and regulatory and financial support mean disruptors in the UK have arguably never had better opportunities for success. The key challenge is persuading consumers of their security credentials, despite lacking a history of secure trading.”

    – Rich Shepherd, Associate ...

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    £2,195.00 (Excl.Tax)
    Consumer Report
    September 2019
    UK
  3. Consumers and Financial Advice - UK - July 2019

    “The financial advice market enjoyed a year of healthy growth in 2018, as revenues reported to the FCA showed an 8% increase on 2017. Looking ahead, overcoming challenges such as convincing consumers of the value of advice and security of online systems are key to further success.”

    – Rich Shepherd, ...

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    £2,195.00 (Excl.Tax)
    Consumer Report
    July 2019
    UK
  4. Financial Services: The Path to Purchase - UK - May 2019

    “Consumers show a strong satisfaction with the product research and purchase options on offer in financial services. The transition from branches to online channels has been profound in most markets. Consumers now not only express a belief in needing to use online research channels to find the ...

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    £2,195.00 (Excl.Tax)
    Consumer Report
    May 2019
    UK
  5. Green, Ethical and Socially Responsible Finance - UK - February 2019

    “For ethical and socially responsible financial services products to continue to grow, providers need to keep a firm eye on traditional competitive pressures. Consumers are generally keen to make a positive social impact with their money, but most are unwilling to do so if it comes at a personal ...

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    £2,195.00 (Excl.Tax)
    Consumer Report
    February 2019
    UK
  6. Consumers and Banking Innovation - UK - December 2018

    “The launch of Open Banking has transformed the retail banking landscape for providers looking to attract customers with innovative services. However, the limited participation of the biggest banking brands and consumers’ cautious approach towards new services has resulted in a muted impact so ...

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    £2,195.00 (Excl.Tax)
    Consumer Report
    December 2018
    UK
  7. Consumers and Financial Advice - UK - July 2018

    “New regulations have caused compliance headaches for advisers, but moves to increase transparency and provide clarity over what services are provided by financial advisers should be embraced and used to better highlight the benefits of advice.”
    – Rich Shepherd, Senior Financial Services Analyst

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    £2,195.00 (Excl.Tax)
    Consumer Report
    July 2018
    UK
  8. Loyalty in Financial Services - UK - November 2017

    “Customers are growing frustrated by the gap between the low level of rewards they receive and the high level of loyalty they believe they show. Providers face a tall order in distinguishing genuine loyalty from inertia. With Open Banking on the horizon, providers should begin to explore the ...

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    £2,195.00 (Excl.Tax)
    Consumer Report
    November 2017
    UK
  9. The Over-65s and Financial Services - UK - August 2017

    “The over-65s have significant spending power and financial knowledge that they share with other family members. However, they are often overlooked by financial services providers, or marketed to via patronising representations of how life should be at this age. Recognising the diversity of ...

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    £2,195.00 (Excl.Tax)
    Consumer Report
    August 2017
    UK
  10. Consumer Attitudes towards Debt - UK - July 2017

    “Cheap loans and attractive credit card deals have fuelled a boom in unsecured lending since the recession. However, the economic fallout from Brexit means consumers are already feeling the squeeze of a combination of rising prices and slow wage growth. As a result, more consumers are likely to ...

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    £2,195.00 (Excl.Tax)
    Consumer Report
    July 2017
    UK
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