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Financial Services Market Research

Mintel’s financial services market research reports provide a comprehensive and extensive overview of the marketplace including information on the financial services market size and financial services market share.


Mintel’s financial services industry reports can help you gain further insight into the financial services market trends and gain valuable financial services consumer data.


Make sure you stay one step ahead of your competition – Mintel’s market analysis can help you make informed business decisions by providing up-to-the-minute financial services industry intelligence. Our market intelligence reports span hundreds of countries and regions.

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  1. Auto Financing - Canada - December 2015

    “Many auto finance consumers are looking for more clarity. Increased transparency, no ‘fine-print’ clauses and clear communication are ways to increase customer satisfaction and referral business.”
    – Sanjay Sharma, Senior Financial Services Analyst

    This report discusses the following key topics:

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    £3,435.47 (Excl.Tax)
    Consumer Report
    December 2015
    Canada
  2. Customer Satisfaction in Financial Services - Canada - November 2015

    "Customer satisfaction is a key determinant of success in the retail financial services market. Overall satisfaction is related to satisfaction with attributes that are relevant to each product category. In this report we drill down into the attributes that drive customer satisfaction in the main ...

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    £3,435.47 (Excl.Tax)
    Consumer Report
    November 2015
    Canada
  3. Consumer Payment Preferences - UK - October 2015

    “The payments market defies all typical negative stereotypes of the financial services sector. It is dynamic, fast paced and innovative with multiple players competing to solve the payments challenges of both today and tomorrow. This is creating an environment that is both exciting and potentially ...

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    £2,195.00 (Excl.Tax)
    Consumer Report
    October 2015
    UK
  4. Credit Cards - Canada - September 2015

    “Although the credit card market in Canada is highly saturated, there are pockets of opportunity such as younger consumers and LGBTs for companies to tap into.”
    Sanjay Sharma, Senior Financial Services Analyst

    This report looks at the following areas:

    • Finding untapped segments in a largely ...

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    £3,435.47 (Excl.Tax)
    Consumer Report
    September 2015
    Canada
  5. Baby Boomers and Financial Services - UK - August 2015

    “While younger generations seem to generally be more trusting towards the financial services industry, Baby Boomers are more sceptical. Their views are tainted by witnessing some of the most notorious financial scandals of the last few decades, including the rise and fall of endowment mortgages ...

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    £2,195.00 (Excl.Tax)
    Consumer Report
    August 2015
    UK
  6. Consumer Attitudes Towards Debt - Canada - July 2015

    “The entrance of marketplace lenders in Canada offers another borrowing outlet for consumers who are carrying credit card debt or using expensive payday loan services.”

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    £3,435.47 (Excl.Tax)
    Consumer Report
    July 2015
    Canada
  7. Personal Investment Products - China - June 2015

    "Most individual investors in China are not sophisticated yet. This gives financial institutions a good opportunity to provide professional suggestions and help people make better investment decisions.Financial institutions should also lower the minimum investment amount required, simplify the ...

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    £3,486.28 (Excl.Tax)
    Consumer Report
    June 2015
    China
  8. Financial Services: The Path to Purchase - UK - June 2015

    “Online channels now dominate all stages of the research and purchase process in most financial markets. There is still a group who prefer to use branch-based services, but most consumers now expect to be able to find, research and arrange any product online. A provider that has a sub-standard ...

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    £2,195.00 (Excl.Tax)
    Consumer Report
    June 2015
    UK
  9. Brand Perceptions of Canadian Financial Service Institutions - Canada - May 2015

    “Although there is a common perception that all banks are the same, a more in-depth look beneath the surface reveals distinct brand characteristics with some major players succeeding in projecting a more innovative and friendly brand image.”

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    £3,435.47 (Excl.Tax)
    Consumer Report
    May 2015
    Canada
  10. Loyalty in Financial Services - Canada - April 2015

    “The preference of high income earners for unique/non-purchasable rewards is an opportunity for marketers to think out-of-the-box and come up with creative rewards which may not be materially extravagant, but appeal to the status conscious.”>

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    £3,435.47 (Excl.Tax)
    Consumer Report
    April 2015
    Canada