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Financial Services Market Research

Mintel's financial services market research reports are a sound investment in the fast-moving world of money. From savings to loans, pension planning to equity release, our research and analysis gives you detailed data on every market segment and unrivalled insight into how consumers choose and buy financial services - today and tomorrow. It's money in the bank.

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No. of reports 1 of 16
  1. Consumers and General Insurance - UK - December 2014

    • Consumer Report
    • December 2014
    • UK

    “Consumers want their insurance providers and policies to be more transparent and to understand their insurance cover better. Underwriting is seen as a dark art and demystifying it is likely to lead to greater levels of consumer trust and higher levels of loyalty”

    Alex Hiscox, ...

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  2. The Insurance Purchase Decision - Canada - December 2014

    • Consumer Report
    • December 2014
    • Canada

    “Moving from a product- to a solution-centred relationship is the challenge that insurance companies face as they strive to increase brand loyalty and share of customer wallet.”
    – Sanjay Sharma, Senior Financial Services Analyst

    This report discusses the following key topics:

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  3. Home Insurance - UK - December 2014

    • Consumer Report
    • December 2014
    • UK

    "Home insurance can be a hostile market for new entrants because it is hard for brands to create sufficiently distinct identities for themselves, and because consumers place such importance on strong reputations and previous experience."

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  4. Private Medical Insurance - UK - November 2014

    • Consumer Report
    • November 2014
    • UK

    “Penetration of private medical insurance is at an all-time low. Just 14% of consumers say that they are covered by an insurance policy. However, 40% of the adult population agree that ‘private medical insurance gives a standard of care that the NHS can’t match’, showing that ...

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  5. Health Cash Plans - UK - October 2014

    • Consumer Report
    • October 2014
    • UK

    “Just 7% of non-HCP owners said that they had never heard of the product. This represents an excellent level of product awareness, but the opinions about premiums suggest that insurers are failing to get their price message across, or to make full use of their low cost in ...

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  6. Hispanic Consumers and Property and Casualty Insurance - US - October 2014

    • Consumer Report
    • October 2014
    • US

    “Hispanic consumers value personal relationships making the role that insurance agents play in building a relationship and offering support very important; as they reach Hispanics with a consulting attitude rather than a sales approach, they may be able to gain their trust and ...

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  7. Consumers and Gadget Insurance - UK - September 2014

    • Consumer Report
    • September 2014
    • UK

    “In order to drive their businesses forward and generate revenue growth, specialist providers of gadget insurance need to explain the benefits of cover to a wide audience, including home insurance policyholders, and promote a reputation for claims fairness and transparency.”
    – ...

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  8. Life Insurance - US - September 2014

    • Consumer Report
    • September 2014
    • US

    “Life insurance is not a product people like to buy and ownership rates continue to fall. Continued low interest rates aren’t helping, and neither is the fact that many people feel it is better to save money than it is to pay insurance premiums. Changing demographics offer both ...

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  9. Pet Insurance - UK - August 2014

    • Consumer Report
    • August 2014
    • UK

    “Mintel expects the market to continue to grow at a fairly robust rate, in value terms, over the next five years. This is based on moderately higher demand levels, an improvement in the economic environment and further price increases. However, there remains the possibility of ...

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  10. Health Insurance - Canada - July 2014

    • Consumer Report
    • July 2014
    • Canada

    "Leveraging themes of peace of mind and risk avoidance are factors which could boost engagement with the market. The increased use of positive associations such as these could make Canadians think more positively rather than negatively about health insurance."

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No. of reports 1 of 16