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Financial Services Market Research

Mintel's financial services market research reports are a sound investment in the fast-moving world of money. From savings to loans, pension planning to equity release, our research and analysis gives you detailed data on every market segment and unrivalled insight into how consumers choose and buy financial services - today and tomorrow. It's money in the bank.

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No. of reports 21 of 52
  1. Retirement Income Solutions - UK - August 2017

    • Consumer Report
    • August 2017
    • UK

    “Despite fears that abolishing compulsory annuitisation would sound a death knell to a market already facing major challenges, Mintel’s research shows that there is still a core group of DC pension savers who are keen on considering an annuity as part of their retirement plans.”

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  2. Online & Mobile Banking - Ireland - August 2017

    • Consumer Report
    • August 2017
    • Ireland

    “From tentative beginnings, online banking has established itself as the dominant and preferred channel for Irish consumers. With consumers living their lives increasingly online, it is only natural that this is extended to how they manage accounts and interact with their ...

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  3. Consumers and the Economic Outlook: Quarterly Update - UK - July 2017

    • Consumer Report
    • July 2017
    • UK

    "The snap election clearly unsettled consumers. All three of our measures of sentiment fell between April and May. And the inconclusive result means that there was no immediate bounce in confidence post-election. Instead, our data shows that people were even more concerned ...

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  4. Current Accounts - UK - July 2017

    • Consumer Report
    • July 2017
    • UK

    “Regulatory measures aim to increase competition in the market, ensuring established providers will have to work harder to attract and retain customers. Open Banking should make it easier for people to compare and identify products that are better suited to their needs. ...

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  5. Consumers and Data Sharing in Insurance - UK - July 2017

    • Consumer Report
    • July 2017
    • UK

    “The Internet of Things offers insurers a huge opportunity to develop much needed regular touchpoints with their policyholders. This could in turn help to improve customer retention by moving the focus of communication away from the annual policy renewal. The majority of ...

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  6. Consumer Attitudes towards Debt - UK - July 2017

    • Consumer Report
    • July 2017
    • UK

    “Cheap loans and attractive credit card deals have fuelled a boom in unsecured lending since the recession. However, the economic fallout from Brexit means consumers are already feeling the squeeze of a combination of rising prices and slow wage growth. As a result, more ...

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  7. Consumer Payment Preferences - UK - June 2017

    • Consumer Report
    • June 2017
    • UK

    “The payments space is constantly changing, but payment preferences are much slower to adjust. Contactless has finally taken off to an extent, with growth now limited primarily by the willingness of retailers to accept it. Preferences for traditional payment methods, as well as ...

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  8. Term Assurance - UK - June 2017

    • Consumer Report
    • June 2017
    • UK

    “Sales of term assurance rose in 2016, as the market is starting to see more innovation across new product types, distribution channels and underwriting. However, life insurance continues to be low down in consumers’ list of priorities, making it hard for insurers to engage ...

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  9. Deposit and Savings Accounts - UK - June 2017

    • Consumer Report
    • June 2017
    • UK

    “Savers are having a grim time, with an ultra-low base rate and rising inflation making it near-impossible to achieve a real return. The introduction of funding schemes by the Bank of England has also reduced banks’ reliance on retail deposits, removing the pressure to ...

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  10. Workplace Pensions - UK - June 2017

    • Consumer Report
    • June 2017
    • UK

    “Whilst consumers clearly recognise the importance of paying into a workplace pension, many do not translate their attitudes into actions. Providers and employers may need to do more to incentivise employees to plan for retirement.Promisingly for firms, consumers show a ...

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No. of reports 21 of 52