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Financial Services Market Research

Mintel's financial services market research reports are a sound investment in the fast-moving world of money. From savings to loans, pension planning to equity release, our research and analysis gives you detailed data on every market segment and unrivalled insight into how consumers choose and buy financial services - today and tomorrow. It's money in the bank.

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No. of reports 1 of 18
  1. Loyalty in Financial Services - US - December 2017

    • Consumer Report
    • December 2017
    • US

    Loyalty is more than just a rewards program. It is not built on incentives, but on trust, something that is in relatively short supply in the financial services industry. Thinking about what consumers want and then building the tools to give it to them will go a long way toward ...

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  2. Consumer Attitudes toward Debt - US - November 2017

    • Consumer Report
    • November 2017
    • US

    "While half of consumers believe that taking on debt is a bad decision (regardless of type), US consumers continue to add to the overall debt total. Most are confident in their ability to make debt payments, but financial services are still charged with providing additional ...

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  3. Retirement Planning - US - November 2017

    • Consumer Report
    • November 2017
    • US

    "The recession helped many consumers realize the importance of saving money, especially for the long term. As a result, most people have begun to take steps toward saving the money they will need to comfortably retire, but there is room for improvement. Certain segments, such ...

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  4. Consumers and the Economic Outlook: Quarterly Update - US - October 2017

    • Consumer Report
    • October 2017
    • US

    "The US economy remains strong and stable, maintaining most levels it held last quarter. Consumer outlook is still optimistic and positive, but differences in age and income level reveal different motivations for improving the current state of a consumer’s finances. Few predict ...

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  5. Health Insurance - US - October 2017

    • Consumer Report
    • October 2017
    • US

    "The health insurance industry is facing many challenges due to questions about the future of the Affordable Care Act (ACA). In addition, consumers’ satisfaction with their coverage is not very high, and the influx of technology into health care is forcing insurers to rethink ...

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  6. Consumer Payment Preferences - US - September 2017

    • Consumer Report
    • September 2017
    • US

    Digital payments continue to garner a great deal of attention within the financial services industry, as innovation and technological advancements continue to push them forward. Consumer payment behaviors, however, are fairly engrained within older consumers. Financial services ...

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  7. Digital Trends in Finance - US - September 2017

    • Consumer Report
    • September 2017
    • US

    "While most consumers are satisfied with the digital services their financial institutions provide, improvement is still needed. Trust in the security of digital services is low, and most consumers still want to be able to talk to a human for answers to their financial ...

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  8. The Insurance Purchase Decision - US - August 2017

    • Consumer Report
    • August 2017
    • US

    "Insurance is not a product consumers particularly like to buy, and they don’t typically switch companies once they have purchased what they need. Insurers need to find new customers where possible, often among young people or those who are entering a new lifestage. Once they ...

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  9. Consumers and the Economic Outlook: Quarterly Update - US - July 2017

    • Consumer Report
    • July 2017
    • US

    "As of June 2017, the economy is still improving, wages are slowly rising, and unemployment numbers continue to fall. Consumer sentiment about their financial situation remains healthy, and most consumers don’t think their finances will change (or increase) that significantly. ...

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  10. Marketing Financial Services - US - June 2017

    • Consumer Report
    • June 2017
    • US

    "The financial services industry is changing rapidly, and there are more alternatives to traditional institutions and traditional ways of transacting business than ever before. However, the industry is still struggling with trust, and institutions are searching for ways to ...

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No. of reports 1 of 18