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Financial Services Market Research

Mintel's financial services market research reports are a sound investment in the fast-moving world of money. From savings to loans, pension planning to equity release, our research and analysis gives you detailed data on every market segment and unrivalled insight into how consumers choose and buy financial services - today and tomorrow. It's money in the bank.

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No. of reports 1 of 1445
  1. Innovations in Banking - Canada - February 2020

    • Consumer Report
    • February 2020
    • Canada

    “As innovation advances, concerns around security persist. Although these concerns will not hinder the pace of innovation, this might slow adoption levels of new features among older consumers.”

    – Sanjay Sharma, Senior Financial Services Analyst

    This Report looks at the following ...

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  2. Foodservice - Brazil - February 2020

    • Consumer Report
    • February 2020
    • Brazil

    “As consumers demonstrate certain resistance in trying new restaurants and dishes, the foodservice category has the challenge of expanding its reach beyond pizzerias and snack bars, as well as increasing consumption frequency in general. In order to do that, it is necessary to ...

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  3. Fraud and Security in Financial Services - UK - February 2020

    • Consumer Report
    • February 2020
    • UK

    “Despite improvements across the industry in tackling fraud, the number of incidents continues to rise. Fraudsters are continually finding new ways to target customers, particularly as more people choose to complete financial activities online or on their mobiles. However, ...

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  4. Travel Insurance - UK - February 2020

    • Consumer Report
    • February 2020
    • UK

    “Mintel’s research shows that, when it comes to choosing a travel policy, a much greater proportion of people are swayed by price than important product features such as cover limits and excess levels. Moreover, many consumers assume that their policy will cover all ...

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  5. The Gig Economy - US - January 2020

    • Consumer Report
    • January 2020
    • US

    "Working multiple jobs to bring in extra income is nothing new – just ask a substitute schoolteacher, bartender, or photographer. But in today’s economy, the proliferation of multiple “unicorn” tech startups has changed the landscape of our on-demand society, offering more ...

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  6. Multicultural Marketing for Financial Services - Canada - January 2020

    • Consumer Report
    • January 2020
    • Canada

    “It is becoming increasingly important to initiate relationships with immigrants in their home countries prior to their landing in Canada to gain a first mover advantage.”
    – Sanjay Sharma, Senior Financial Services Analyst

    This report will cover the following areas:

    • New Canadians ...
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  7. Unsecured Loans - UK - January 2020

    • Consumer Report
    • January 2020
    • UK

    “The personal loans market enjoyed bumper growth through most of the 2010s. However, as the decade has come to an end, growth has slumped, due to tightening lending criteria and weakened appetite among consumers to make financial commitments amid Brexit uncertainty. Despite ...

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  8. Savings - Ireland - January 2020

    • Consumer Report
    • January 2020
    • Ireland

    “Preparing for a rainy day continues to be a key motivator to save among Irish consumers – and this has helped to propel growth of total deposits by Irish consumers between 2015 and 2019. Moving forward, as employment levels continue to increase and debt levels fall among the ...

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  9. Loyalty in Financial Services - US - December 2019

    • Consumer Report
    • December 2019
    • US

    "Loyalty in the context of financial services is an intrinsically different consideration than one which pertains, for example, to the auto or retail sectors. Whereas the lifetime Chevy buyer is loyal to a tangible and recognizable product produced out of raw materials, the ...

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  10. Consumers and General Insurance - UK - December 2019

    • Consumer Report
    • December 2019
    • UK

    “Change is coming to the general insurance market, driven by the impact of new technology and innovative new businesses entering the sector, as well as by pressure from consumer groups and the FCA, unhappy at the way the market operates, particularly with regards to how ...

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No. of reports 1 of 1445