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Financial Services Market Research

Mintel’s financial services market research reports provide a comprehensive and extensive overview of the marketplace including information on the financial services market size and financial services market share.


Mintel’s financial services industry reports can help you gain further insight into the financial services market trends and gain valuable financial services consumer data.


Make sure you stay one step ahead of your competition – Mintel’s market analysis can help you make informed business decisions by providing up-to-the-minute financial services industry intelligence. Our market intelligence reports span hundreds of countries and regions.

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  1. Deposit and Savings Accounts - UK - June 2016

    “The prolonged low interest rate environment has disengaged consumers in the UK deposit and savings account market. The Government’s attempts to motivate people to build a savings pot with the new Personal Savings Allowance, among other changes, are not enough to combat the lack of competition ...

    Read More
    US $2,552.20 (Excl.Tax)
    Consumer Report
    June 2016
    UK
  2. Consumers and Financial Advice - UK - May 2016

    “Advisers are being challenged by customers, competitors and the regulator, with the ultimate result likely to be a more equitable market. This means there are opportunities for those willing to explore beyond the typical financial advice customer. Robo-advice has great potential across different ...

    Read More
    US $2,808.06 (Excl.Tax)
    Consumer Report
    May 2016
    UK
  3. Loyalty in Financial Services - UK - February 2016

    “Loyalty is a confusing concept for consumers. There is indecision as to how to best measure loyalty and how it should be rewarded. This causes challenges for providers as it is difficult for them to devise loyalty strategies which will be popular with customers.”

    – Deborah Osguthorpe, Head of UK ...

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    US $2,552.20 (Excl.Tax)
    Consumer Report
    February 2016
    UK
  4. Consumer Payment Preferences - UK - October 2015

    “The payments market defies all typical negative stereotypes of the financial services sector. It is dynamic, fast paced and innovative with multiple players competing to solve the payments challenges of both today and tomorrow. This is creating an environment that is both exciting and potentially ...

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    US $2,808.06 (Excl.Tax)
    Consumer Report
    October 2015
    UK
  5. Baby Boomers and Financial Services - UK - August 2015

    “While younger generations seem to generally be more trusting towards the financial services industry, Baby Boomers are more sceptical. Their views are tainted by witnessing some of the most notorious financial scandals of the last few decades, including the rise and fall of endowment mortgages ...

    Read More
    US $2,808.06 (Excl.Tax)
    Consumer Report
    August 2015
    UK
  6. Consumers and the Economic Outlook - UK - February 2014

    "Many consumers are yet to experience the effects of an economic recovery, wages remain stagnant and disposable income is still being squeezed. However, experiences and confidence vary across consumer groups, with regional, wealth and gender differences evident within Mintel's research"

    Read More
    US $2,808.06 (Excl.Tax)
    Consumer Report
    February 2014
    UK
  7. Deposit and Savings Accounts - UK - April 2013

    “The Funding for Lending Scheme has so far been detrimental to savers. It has made banks less reliant on depositors’ money to fund borrowing, removing the incentive to offer really competitive savings rates.”

    – Sarah Hitchcock, Senior Analyst – Financial Services

    Some questions answered in this ...

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    US $2,552.20 (Excl.Tax)
    Consumer Report
    April 2013
    UK
  8. The Role of Trust in Financial Services - UK - November 2012

    “Mintel’s research for this report shows that people are perfectly prepared to bank with an organisation that they don’t trust to treat them fairly. Marketers would be forgiven for asking whether this more emotional element of trust actually matters. Should they just give up on making people like ...

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    US $2,808.06 (Excl.Tax)
    Consumer Report
    November 2012
    UK
  9. Deposit and Savings Accounts - UK - April 2012

    “Our research suggests that many people are baffled by the number of different savings accounts and rates on offer. Any attempts by providers to simplify their product ranges or to introduce applications that help people quickly and easily navigate the maze of choices would be welcomed by ...

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    US $2,552.20 (Excl.Tax)
    Consumer Report
    April 2012
    UK
  10. Deposit and Savings Accounts - UK - April 2011

    It is the precautionary motive that dominates savers’ thoughts in the current climate. Those consumers saving for emotional security will value personalised service, regular contact from the savings provider and a simple customer queries service more than most.

    • Despite people's good intentions and ...

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    US $2,552.20 (Excl.Tax)
    Consumer Report
    April 2011
    UK
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