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Financial Services Market Research

Mintel's financial services market research reports are a sound investment in the fast-moving world of money. From savings to loans, pension planning to equity release, our research and analysis gives you detailed data on every market segment and unrivalled insight into how consumers choose and buy financial services - today and tomorrow. It's money in the bank.

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No. of reports 1 of 148
  1. Consumer Attitudes towards Debt: Inc Impact of COVID-19 - UK - July 2020

    • Consumer Report
    • July 2020
    • UK

    “The rapid reduction in consumer spending caused by lockdown has resulted in a severe drop in outstanding consumer credit but COVID-19 has also seriously knocked the confidence of some borrowers. Older Millennials are most heavily reliant on unsecured debt, but their comfort ...

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  2. Consumer Payment Methods - Canada - October 2019

    • Consumer Report
    • October 2019
    • Canada

    “The looming entry of digital currencies introduced by technology companies and Central Banks will change the payments landscape in ways that are difficult to foresee.”

    – Sanjay Sharma, Senior Financial Services Analyst

    This report examines the following issues:

    • Credit cards are ...
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  3. Credit Cards - UK - August 2019

    • Consumer Report
    • August 2019
    • UK

    “People continue to use their credit cards for spending, making the most of benefits and extra protection. They are hesitant about taking on unnecessary debt and are keen to repay as soon as possible. Providers are rethinking their proposition, to meet the needs of both ...

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  4. Credit Card Rewards - US - August 2019

    • Consumer Report
    • August 2019
    • US

    "The credit card industry is a well-established one, and a handful of top players dominate the industry – in terms of both market share and assets. The majority of consumers already own a credit card, and most who use them frequently own several. As a result, competition for ...

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  5. Consumer Attitudes towards Debt - UK - July 2019

    • Consumer Report
    • July 2019
    • UK

    “Despite a number of positive indicators for households such as rising real wages and historically low levels of unemployment, many remain cautious about committing to big ticket purchases due to a combination of political and economic uncertainty as well as the threat of ...

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  6. Travel Money - UK - March 2019

    • Consumer Report
    • March 2019
    • UK

    “As the travel money market adjusts to the new realities of a weaker Pound, consumers are actively adapting their behaviours and attitudes towards paying and spending abroad. Despite the challenges, there are opportunities for providers willing to help people make the most of ...

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  7. Consumers and Banking Innovation - UK - December 2018

    • Consumer Report
    • December 2018
    • UK

    “The launch of Open Banking has transformed the retail banking landscape for providers looking to attract customers with innovative services. However, the limited participation of the biggest banking brands and consumers’ cautious approach towards new services has resulted in a ...

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  8. Credit Cards - UK - August 2018

    • Consumer Report
    • August 2018
    • UK

    “The credit card market is going through an interesting phase. On the one hand, providers are withdrawing their most generous deals, as they seek to offset extra costs linked to new regulation. On the other hand, they are pumping investment into new payment innovation, as they ...

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  9. Current Accounts - UK - July 2018

    • Consumer Report
    • July 2018
    • UK

    "The Open Banking initiative, which launched in January 2018, has the potential to massively increase competition in the market. To realise this, however, providers and regulators need to convince consumers of the benefits of opting-in, while product innovation needs to be ...

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  10. Credit Cards - US - July 2018

    • Consumer Report
    • July 2018
    • US

    "The credit card industry is a mature one and competition for new customers is fierce. Issuers have to find ways to make their card stand out from the others or risk moving down from the top of their customers’ wallets. Since growth will come primarily from young people, ...

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No. of reports 1 of 148