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Financial Services Market Research

Mintel's financial services market research reports are a sound investment in the fast-moving world of money. From savings to loans, pension planning to equity release, our research and analysis gives you detailed data on every market segment and unrivalled insight into how consumers choose and buy financial services - today and tomorrow. It's money in the bank.

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No. of reports 1 of 519
  1. Mortgages: Inc Impact of COVID-19 - UK - April 2020

    • Consumer Report
    • April 2020
    • UK

    “The UK mortgage sector experienced a difficult 2019, but those challenges are dwarfed by the threat posed by COVID-19 to the economy and, in turn, the housing market in 2020. The crisis will affect consumers for years to come, both financially and emotionally. People will ...

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  2. Income Protection: Inc Impact of COVID-19 - UK - April 2020

    • Consumer Report
    • April 2020
    • UK

    "The income protection market will be heavily hit by the COVID-19 outbreak in 2020. Distribution challenges and concern about the economy and unemployment will hit both demand and supply. Disruption to the housing market will be particularly damaging with mortgage transactions ...

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  3. Critical Illness Cover - UK - March 2020

    • Consumer Report
    • March 2020
    • UK

    “Just as definitions are being simplified, new complexity is being added in the form of tiered products, life-stage boosters and later-life add-ons. While these innovations undoubtedly enhance the product, they also make it harder to compare policies. Renters, the ...

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  4. Motor Insurance - UK - March 2020

    • Consumer Report
    • March 2020
    • UK

    “The car insurance market experienced a turbulent 2019, with many providers posting a reduced income, and profit. Despite this there are positive signs for the market over the next five years. With greater clarification over the Ogden rate, providers will be more confident in ...

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  5. Consumers and Online Financial Advice - UK - March 2020

    • Consumer Report
    • March 2020
    • UK

    “Automation and the shift towards digitisation are making financial advice more accessible and affordable, a trend that is set to finally democratise the market. Consumers, particularly younger ones, are generally open to robo-advice services, and people are not against paying ...

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  6. Fraud and Security in Financial Services - UK - February 2020

    • Consumer Report
    • February 2020
    • UK

    “Despite improvements across the industry in tackling fraud, the number of incidents continues to rise. Fraudsters are continually finding new ways to target customers, particularly as more people choose to complete financial activities online or on their mobiles. However, ...

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  7. Travel Insurance - UK - February 2020

    • Consumer Report
    • February 2020
    • UK

    “Mintel’s research shows that, when it comes to choosing a travel policy, a much greater proportion of people are swayed by price than important product features such as cover limits and excess levels. Moreover, many consumers assume that their policy will cover all ...

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  8. Retirement Planning - UK - February 2020

    • Consumer Report
    • February 2020
    • UK

    “More people are saving for retirement than ever before, but that doesn’t mean they’re saving enough. A transformation in how we live and work demands a fundamental rethink of how longer-term savings are designed, to ensure they remain relevant and realistic in preparing people ...

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  9. Unsecured Loans - UK - January 2020

    • Consumer Report
    • January 2020
    • UK

    “The personal loans market enjoyed bumper growth through most of the 2010s. However, as the decade has come to an end, growth has slumped, due to tightening lending criteria and weakened appetite among consumers to make financial commitments amid Brexit uncertainty. Despite ...

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  10. Consumers and Saving - UK - January 2020

    • Consumer Report
    • January 2020
    • UK

    “When it comes to saving and making the most of their finances, the majority of people are reluctant to receive direct help from financial services providers. Attitudes tend to vary greatly depending on demographics, particularly age, but consumers of all generations agree that ...

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No. of reports 1 of 519