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Financial Services Market Research

Mintel's financial services market research reports are a sound investment in the fast-moving world of money. From savings to loans, pension planning to equity release, our research and analysis gives you detailed data on every market segment and unrivalled insight into how consumers choose and buy financial services - today and tomorrow. It's money in the bank.

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No. of reports 1 of 76
  1. Personal Pensions and SIPPs - UK - December 2019

    • Consumer Report
    • December 2019
    • UK

    “A combination of increased reliance on workplace pensions and declining transfer business has had a negative effect upon the individual pensions market. Nevertheless, the increase in non-advised business is positive, and reflects the changing nature of the market with growth ...

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  2. Loyalty in Financial Services - US - December 2019

    • Consumer Report
    • December 2019
    • US

    "Loyalty in the context of financial services is an intrinsically different consideration than one which pertains, for example, to the auto or retail sectors. Whereas the lifetime Chevy buyer is loyal to a tangible and recognizable product produced out of raw materials, the ...

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  3. Consumers and General Insurance - UK - December 2019

    • Consumer Report
    • December 2019
    • UK

    “Change is coming to the general insurance market, driven by the impact of new technology and innovative new businesses entering the sector, as well as by pressure from consumer groups and the FCA, unhappy at the way the market operates, particularly with regards to how ...

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  4. Educational Lending - US - December 2019

    • Consumer Report
    • December 2019
    • US

    "College tuition costs are steadily rising, and the need for student loans continues. Delinquencies are on the rise as well, and borrowers are finding it more difficult to pay down their loans than they expected. Students and parents, however, are willing to make sacrifices in ...

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  5. Home Insurance - UK - December 2019

    • Consumer Report
    • December 2019
    • UK

    “In terms of premium income, the domestic home insurance market has stagnated over the past decade. Technological-driven innovation is needed to achieve real growth potential and to enable insurers to better respond to changing consumer needs in the digital era, as well as ...

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  6. Price Comparison Sites in General Insurance - UK - November 2019

    • Consumer Report
    • November 2019
    • UK

    "Price comparison websites play a significant role in the UK insurance market and have done so since their inception more than 15 years ago. However, they have also had a part in price-focused propositions that have resulted in dual-pricing practices and the so-called ‘loyalty ...

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  7. Payment Methods - Ireland - December 2019

    • Consumer Report
    • November 2019
    • Ireland

    "Although consumers tend invariably to be slow to change their habits and behaviour, the introduction of contactless payments technology does appear to have elicited a relatively dramatic change in how consumers pay for goods and services. For the first time ever, there is a ...

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  8. Consumer Attitudes towards Financial Services Innovation - UK - November 2019

    • Consumer Report
    • November 2019
    • UK

    “The digital revolution is shaking up the financial services sector as both new and established companies develop innovative solutions to deliver more personalised, flexible and streamlined products and services. But while many innovations have gained considerable traction, the ...

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  9. Personal Loans - US - November 2019

    • Consumer Report
    • November 2019
    • US

    "US consumers are carrying a larger debt burden than ever before, and some individuals have turned to personal loans to seek relief from high interest credit card debt and student loans. A little over 10% of consumers currently have a personal loan, and similar numbers are ...

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  10. Fintech and the Canadian Consumer - Canada - November 2019

    • Consumer Report
    • November 2019
    • Canada

    “Trust is a major barrier for Fintech companies to overcome even if Open Banking becomes a reality in Canada as consumers are much more likely to trust established financial institutions.”
    – Sanjay Sharma, Senior Financial Services Analyst

    This report looks at the following areas:

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No. of reports 1 of 76